4028 comments found.
Hi. I have couple of questions. 1. Can I use this theme in my domain and subdomain simultaneously under same license? 2. Do you have any video reference or demo page to check or view Penci Live Blog Plugin feature? - Thanks
Hi,
Thank you for your interest in our theme.
1/ If your sub-domain is a testing domain, we can allow you to use a testing license. If your sub-domain is not a testing domain, you need to have a license for each WordPress setup.
2/ Unfortunately, at this moment, we don’t have any demo for the Live Blog feature. We will add this feature in a new demo in the future.
Best Regards,
PenciDesign
it is included split post feature for long articles ? Thanks Regards
Hi,
Yes, the theme includes this feature already.
Best Regards,
PenciDesign
Hello again dear PenciDesign team Will you add the comment alert feature in the coming update? I’m going to buy the theme. Thanks Regards
Hi,
I can assure you we will add it, but I can’t guarantee it will be included in the upcoming update. Hope you can understand.
Best Regards,
PenciDesign
Thank you very much, I am waiting and I will buy it within this week. My love to your entire team.
Hi good evening have been using your theme on 2 websites for years and love it. Recently noticed that the soledad popular post widget is not showing the featured image thumbnail. It was working before but not now.
I cleared cache and nothing, Any ideas? thanks
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Thank you very much for all your valuable information. I would be very grateful if you add a warning feature for the comment form in the next version. I will make my final decision within the week. I wish you lots of sales. Kind regards
Hi,
Yeah, We will consider improving it in the next update versions of Soledad.
Best Regards,
PenciDesign
Finally, can an author publish a post for a fee via the front-end post form? (by setting a fee of 3, 5, 10 dollars for the post) and can readers buy and read this post? Thanks Regards
Hi,
Yes, you can do that with our theme. It’s included in the Penci Frontend Post Submission feature.
Best Regards,
PenciDesign
Hello dear PenciDesign team I am thinking of purchasing the theme. I am in the process of making the final decision. I have examined 2 more big news themes. There is a problem for me. Why is it that when you press the send button without entering any information in the comment section, warning texts do not appear (like this field required)? Instead, the wp-comments-post.php warning page appears. In my opinion, this is not a good look. ( https://soledaddemo.pencidesign.net/soledad-times-magazine/wp-comments-post.php ) This feature is available in the other 2 major news themes I reviewed. I think you can achieve this feature with the help of a small javascript code. Could you add this in the next version? Best regards to your entire team.
Hi,
Yes, that’s controlled by WordPress itself. We will consider improving it in the next update versions of Soledad.
Best Regards,
PenciDesign
Hello dear PenciDesign team Does the theme support opengraph? Can we add external links from other news sites? (with auto fetch image and data) Thanks Regards
Hi,
We’ve replied to your email. Please check it.
Best Regards,
PenciDesign
I didn’t see anything in my e-mail.Thanks
Hi,
Please check the email you used to register with your Envato account, and also check your inbox and spam folder.
Best Regards,
PenciDesign
i have look inbox and spam folder but not mail thanks
Hi,
If so, can you please send us an email through our contact form? And we will reply you via email.
Best Regards,
PenciDesign
Hi, Can you please provide me a WP dashboard access login details?. To check the functionality of RSS feed and AI. Thanks in Advance
Hi,
Thank you for your interest in our theme.
Unfortunately, at this moment we don’t provide testing accounts. You can check the video tutorials here to see how this theme works. It’s similar to your experience when using our theme.
Best Regards,
PenciDesign
hello i use from elementor ( sidebar ) and there is no way to change the side bar still for that i want to change the side bar as the image to look like the black sidebar not the white
https://pasteboard.co/zQBSqjGIRJJ0.pngHi,
Please use the widget “Penci Sidebar” – not “Sidebar”.
Next time, if you have any questions – please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Hello ! Please is there a default path to enable BREADCRUMBS for this theme . I hope you can answer without support on
Hi,
You can enable/disable it via Customize > General > General Settings > un-check or check on “Disable Breadcrumb”.
Next time, if you have any questions – please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Hi, For Pay Writer Plugin:
- 1- Is there an option to count visits from the same IP only once a day?
- 2- Is there an option not to count visits if the ad blocker is activated by the visitor?
Hi,
Thank you for your interest in our theme.
Unfortunately, at this moment the theme doesn’t support those features.
Best Regards,
PenciDesign
Hi, I was interested in the theme and I was looking at the Game Magazine 2 demo as this would suit me perfectly, but was wondering if the review part was included or is it a separate plug-in? Thanks in advance
Hi,
Thank you for your interest in our theme.
Yes, the price includes everything, and you don’t need to pay any extra costs to get it to work as shown in our demos.
Best Regards,
PenciDesign
Good morning! I have been deeply analyzing your theme, but it always presents errors. After analyzing a scaled project, I would like to know if you have any modules for selling news block puglins that can be integrated with another theme.
For example, one of the themes and systems that is 100% functional is the theme brisk, but they do not have news blocks.
I found WP Post Modules for NewsPaper and Magazine Layouts (Elementor Addon) v2.5.0, but WP post modules have some limitations.
Analyzing one of our projects, I realized that combining the resources needed to build something personalized for an exclusive and personalized news portal and adding other functionality, the brisk theme is good.
When are you actually going to launch a post module puglin with all the blocks you have?
Hi,
Thank you for loving our theme.
First, we’re continuously updating the theme regularly. If the theme has any bugs, we will fix them very soon. Currently, we haven’t received any bug reports from customers with the lastest update. All the issues reported were caused by customers’ settings and hosting configurations. So, you can go ahead and buy this theme. I’m confident it’s fast and doesn’t have the issues you’re concerned about.
As for the plugin you’re looking for, we don’t have any plans to sell a plugin like that, and we won’t be selling one in the future either.
Best Regards,
PenciDesign
hello, Is this theme compatible with blocks builders? like brick builder or brickdance or gutenburg? I don’t want to use elementor. Can I use any of these builders with Penci Blocks?
Hi,
Thank you for your interest in our theme.
This theme supports two page builders: Elementor and WPBakery Page Builder. The Penci Blocks can be used with both page builders, but the Cloud Blocks/Templates Library is only available for Elementor. We’ve optimized Elementor within this theme to ensure it works easily and runs fast. So, you can give it a try by using Elementor with our theme.
Best Regards,
PenciDesign
Please Tell Me When will be sale for Support? I want to order it, I Need to fix my Website (Soledad) Let me know please.
Hi,
Thank you for purchasing our theme.
At this moment, we don’t have any plans for a sale. Hope you can understand.
Best Regards,
PenciDesign
I’ve updated the theme and I’m having problems. My mobile menu no longer works. The featured slider doesn’t display
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
If i update the theme that effect my style on the site or the header builder ??
Hi,
No, the updates only add new features and fix bugs. They won’t affect your site style, header builder, or other settings.
Next time, if you have any questions, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
This theme only has a problem, the front post part doesn’t work, every time the BuddyPress puglin is activated, you can’t attach photos using the default Wordpress editor.
In addition to errors with Paywall. Not compatible with DaftPlug Instantify – PWA & Google AMP & Instant Articles AMP pugling, not compatible with multi-site wordpress
It is not shared with the ListingHub – WordPress Business Directory Listing Plugin pugling.
When will you release a bug-free update?
Hi,
Please use the Envato account you used to purchase the theme, and then create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Import Demo Fail
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Yes, I send my ticket already
