39262 comments found.
Hi, can this theme support to create slider under tabs? eg. Tabs: Food | Drink | Dessert under food tab, will be slider of few food items.
Hi,
Yes, you can insert a slider as well as our Image Carousel in the Tabs.
You can see a Demo of our Tabs element here.
Avada is a one time purchase good for use on a single website. You get free updates for life. You can use Avada on one site by using it on any good WordPress hosting (you’d need to buy your WordPress hosting). Avada also comes with ~100 prebuilt sites so you can import any of those and build from there.
- The Avada WordPress theme is purchased via the Themeforest marketplace here, and it is a one-off cost and not recurring > http://bit.ly/2HyNfIU
- You will also receive free theme updates for life
- You will gain access to all of the Avada prebuilt sites -> https://avada.com/prebuilt-websites/
- Avada Quick Start Guide -> https://avada.com/documentation/avada-quick-start-guide/
Thank you. – Abbas
Hi, on the One page-wedding I can’t find the menu anchor for change. can you explain it to me?
Hello @StopsJeep
You have a valid support with us and should be able to open a support ticket with our team regarding this, we suggest you to kindly do that and also include your website details in the ticket.
Click Here to Get Avada Support
Thanks
-Ammar
Hi Avada. I am really frustrated how you designed your Header & Navigation settings. It’s a complete mess. I can not find proper color settings, nor is it clear how to design the mobile menu. There are multiple issues with this in your Theme, and I am dont know how to go on. I need urgent help with this topic and I dont know how to get it. If I buy another license, you won’t help me with this since it is part of the design? how do I get help here?
Hi,
Our color settings are pretty straight forward. If you’re using a legacy header, you will be able to adjust the colors for the Main Menu and mobile menu under WP dashboard -> Avada -> Options -> Menu
If you’re using a custom header (using the new Layouts approach), you will be able to adjust the colors in the Menu Element when editing the custom header section under WP dashboard -> Avada -> Layouts page:
https://avada.com/documentation/how-to-design-a-website-header-with-avada/
https://avada.com/documentation/menu-element/
If you need just hands on support, you can simply renew support rather than buy a new license. A new license is needed if you need to use Avada on an additional project/website.
Thank you for contacting our support.
If you require hands on support, and in accordance with Envato’s item support policy -> http://bit.ly/1RZmxrr you can renew your item support via your ThemeForest account
How to renew or extend item support -> https://avada.com/documentation/extending-and-renewing-envato-item-support/
If you any questions about item support or are having difficulty renewing your item support please contact Envato here -> http://bit.ly/1ExeJUl
Thank you. – Abbas
Thanks for the reply. So it’s not about the font color, But how to configure the “active” “not active color in Menu??? How to bring Logo and menu in 1 line on mobile??? How to configure mouse over color in menu??? there are just so many thing confusing and missing in your configs!!! its spread all over different areas, from Layouts, to Options, to container setting it self… I need someone to help me especially with these settings. If I am going to renew support, are they going to do that? I mean I am working since 8 years now with Avada and have multiple license running. and this is so damn frustrating.
Hello Taufrisch
We have complete documentation on each and everything that you have mentioned above, starting from how to work with the menu element and how to setup your column positioning and width here => https://avada.com/documentation/
If you need our team to however provide you exact specific instructions on any query, this will require opening up a support ticket and we will gladly assist you with each of your query further.
Click Here to Get Avada Support
Thanks
-Ammar
Hi I’m trying to use the Avada theme button. I’d like to enter an address with an anchor. When I type ://forexample.it#four the link takes me to this page. Unfortunately, Avada adds an additional underscore to the address ( ://forexample.it_#four ). And the anchor link doesn’t work. Is there a solution for this? Of course, in HTML, anchor links work, but a button would be a better solution. Cheers
Hi
You can give the button/link a class name ‘avada-noscroll’ and this will remove the underscore.
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Haw can I give the button/link a class name ‘avada-noscroll’ I do not see place in “Buttom” where I can put this.Cheers
Hello Vertkhan
Every element has a custom CSS class and ID field that you should be able to use in order to add your own custom fields.
Thanks
-Ammar
Hi, I use the HANDYMAN template, where can I change the text “read more” in the portfolios? thanks
Hello @steffen1511
The text is coming from the post card design, you will need to edit the specific post card and you can change it from the button element on that post card.
More about how to work with post cards can be read here => https://avada.com/documentation/how-to-use-post-cards-in-avada/
If you need any further assistance, kindly open a support ticket and our team will get back to you as soon as possible.
Click Here to Get Avada Support
Thanks
-Ammar
Hello,
I am currently using the BE theme along with Elementor for my website [ https://techradiance.in/ ]. However, the site is experiencing significant loading delays. I am considering switching to the Avada theme to improve the loading speed.
Could anyone with experience in both themes offer advice? Will switching to Avada improve my website’s loading times? Additionally, if anyone is available to review my website and provide specific recommendations, I would greatly appreciate it.
Thank you!
Hi
The comments section is answered by the theme authors alone. Unfortunately we do not have any experience with the BE theme/Elementor to advise on this. However, Avada has has several performance enhancing features. We have detailed this in our documentation here
We look forward for you to be a part of the fastest growing theme community 
Thank you, Shaminder
I updated the Avada plugins and patch. Now my images will not load on my website https://gen7outdoors.com I replaced the theme and the images worked but when I reinstalled the Avada theme the images stopped loading again. I would really appreciate your help with this problem.
Hello @gen7outdoors1
There is a JS error on your site coming from your cache plugin that could be causing this issue, no update or patch we had released causes the images to go away, kindly try disabling the 3rd party plugin(s) for a moment and check again once, if the issue persists, we will need you to get in touch with our support team
Click Here to Get Avada Support
Thanks
-Ammar
Ammar you are right and disabling that plugin fixed the issue! THANKS!!
You are most welcome
Have a good day!
Hi, I just wanna ask that if its possible to create frontend forms to let members to share posts (as draft to be approved) in their prefered categories ? I know there is some third party plugins, but I prefer Avada. Thanks
Hi,
From Avada side we don’t have such a user submitted post-creation/draft options for forms, I’m afraid. This’ll require some level of customization or 3rd party plugins indeed.
Thank you. – Abbas
Well, thanks. I’ll try third party plugins then. I wanna ask one more thing, Im using Magazine Home, there is post cards at home page. I havent seen “page cards”. How can I use pages instead of post at home ? Theme link: https://avada.website/magazine/
Hi,
Post cards indeed do not have an option to show Pages content like that. In this case if you need to utilize post cards, it’s better to add the items for post cards as posts, portfolio posts or custom post type etc rather than using Pages.
Thank you. – Abbas
Well, okay then I’ll go on posts. Thanks.
Btw, I just noticed that if I use a post content lay out, I cant set a full background image for the post. If I dont use (or use a custom layout) I cant hide the post title. I guess you should add a “hide” option into post settings near of “Open Blog Links In New Window, Show Post Meta, Show Social Share Box, Show Author Information Box and etc…”.. Or maybe I just couldnt figure it out how to do it.
Hi,
We’d need to login and check your setup for this.
As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
Hello
After applying patcher our website (pocketbooks.in) is not displaying in correct format.
Hi,
Could you please re-apply the patch and if there are still issues, please create a support ticket on below page – as this area is not a support platform and is meant for pre-sale queries/generalities. Our team will get back to you in the ticket as soon as possible:
Click Here To Get Avada Support
Thank you. – Abbas
Hello @attadmproduction1
That is done on purpose, because the button is supposed to take you to an external URL, and since this is a prebuilt website with only dummy projects there is no URL that can be added there, it does not mean you can not add a URL of your own, you can simply add your own project URL there and it will work just fine.
We will be happy for you to be a part of this amazing community
Thanks
-Ammar
How to change link color
Hello AhmedAli-Design
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide
Click Here to Get Avada Support
Thanks
-Ammar
Avada translation with loco plugin is not updating the translation, how to translate Avada with loco translation
Hello @ahmedAli-Design
Kindly make sure that you have set the location of translation files as system, this means they need to be in right location for the translation to work, we have a very detailed article regarding this here => https://avada.com/documentation/how-to-use-loco-translate-plugin/
As you have a valid support, if you need any further assistance regarding this, kindly open a new support ticket and our team will get back to you.
Click Here to Get Avada Support
Thanks
-Ammar
duplicate
Hi, I bought 15 licences. Some of the websites that I was using before no longer exist. I would like to use the remaining licences again but every time I put the licence into the new website, it says that it has been used already. When I go to Avada.com to add the licences there, it says that they are being used already. Can you let me know how I can use the remaining licences?
Many thanks
Hi,
Do you have more than one Avada support account by any chance where the purchase codes might be added already?
As this area is meant for presale queries/generalities, for your issue you can reach us directly via the form on the following page and explain your issue and we’ll get back to you as soon as possible: https://avada.com/contact/#contact
Thank you. – Abbas
duplicate
Hello @mohsen22
This means you are using some 3rd party SEO plugin, if that is the case and you are using any SEO plugin, it will require you to disable Avada’s own OG tags which can be disabled by going to Avada > Global Options > Advanced > Features Tab
If you need further assistance with this, kindly open a support ticket and our team will get back to you further.
Click Here to Get Avada Support
Thanks
-Ammar
duplicate
My website says this now: “The purchase code is already being used on another domain.” I’ve checked and re-checked and the key is correct and the same I had when I bought the theme. I’ve only used it with the same website
Hello @guinunez
This can happen when a single purchase code is being used multiple times, this can be reset by simply going to your support account on my.avada.com dashboard and unregistering the purchase code from there.
If you need further assistance with this, kindly open a support ticket and our team will get back to you.
Click Here to Get Avada Support
Thanks
-Ammar
Great! I was able to fix it with your message. Thanks a lot
Hello There
We are glad to hear we could assist you with this issue
Thanks
-Ammar
After adding a translation for the topic to the wp-content/languades/themes directory Fatal error: Uncaught ValueError: Unknown specifier ”,” in F: OSPanel domains avada.loc wp-content Avada domains admin-screens pre-built websites.php:73 Stack: #0 F: OSloc ava-built web sites.Avada content themes include the administrator screens of the pre-installed.php(73): printf() #1 F: OSPanel domains avada.loc WP theme Avada includes a class-avan-admin.php(477): requi_once(‘DMIF OSPanel) #WP theme Avada includes a class-admin. #3 F: OSPanel domains avada.loc wp-includes class-wp-hook.php(348): WP_Hook->apply_filters() #4 F: OSPanel domains.avalocda.loc includes-in.php(517): WP_Hook->do_() #action #4 F: action 5. Dumped in F: OSPanel domains avada.loc WP content theme Avada includes administrative screens prebuilt-websites.php on line 73
After deleting two files . mo and . po error propagates and section to download templates is available
Hi
It would be difficult to assess/advise on the issue via the comments section. We would request you to please contact our support team to have your issue checked by them
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thank you, Shaminder
I’d love to open a ticket, but the theme was bought a long time ago and the support scheme doesn’t work for me. This is the only place I can write to you. Too bad about the attitude to those who bought the topic.
Hi
Please do reach us from here, https://avada.com/contact/
We look forward to helping you!
Thank you, Shaminder
my license was locked and i cant submit ticket its end how to resolve this
Hello @creabik
Kindly get in touch with us here including your purchase code and our team will get back to you further => https://avada.com/contact/#contact
Thanks
-Ammar
i sent it but i didnt get any answer
Hi there
Yes, you did get your answer. Your email was replied to.
Thank you, MB
Hello.
First of all, thank you for this beautiful theme. I don’t remember how many Avadas I bought
My question is this. I plan to buy 1 more Avada theme. I will make a website exactly the same design as the last Avada theme I bought. Almost everything will be exactly the same. Only some texts will change. The website will be on a different domain name of course.
If I buy 1 more Avada theme, can I quickly or easily transfer the settings and design of the current site to the new website I will buy? If I can, how can I transfer it?
Thanks.
Hello @Ozzy1907
We are glad to hear that you like Avada website builder and that you are a loyal customer of Avada.
Regarding your query, yes you should definitely be able to do that, we have a very detailed article regarding this here => https://avada.com/documentation/how-to-migrate-your-website-with-all-in-one-wp-migration/
If you need further assistance with this, kindly open a support ticket and our team will get back to you.
Click Here to Get Avada Support
Thanks
-Ammar
Hello Avada team, nice theme. Please I am using a prebuilt website (Avada Health) that I am trying to customize using Avada live builder. But for some reason I can’t edit the department page using the live builder. How to edit that page using the live visual builder please? Here is the link of the page I want to edit. https://avada.website/health/departments/
Hi,
As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
But can’t you guys guide me at least? This should be something simple and basic, I don’t understand why it’s not working. My support is expired so do I need to buy another support for a simple question like this?
i purchased Avada theme, but when i’m tryin to activate Slider Revolution premium license, i’m getting license key is invalid, could you please let me know how to activate premium license for Slider revolution
Hi
The current copy of the slider comes bundled with the Avada website builder to create great functionality and the users don’t need to pay extra for the sliders. We do include updates for the slider as and when they are released. The plugins, if added via the theme, will show as not activated. This happens because this is a bundled plugin. The plugin, however, is completely functional. The only limitation would be access to their premium content
If you do need to register/update your premium plugins separately, you can do so by purchasing their license individually. However, this is not really required. Relevant documentation – https://avada.com/documentation/purchase-codes-for-plugins-bundled-with-avada
The plugin can be updated by going to WordPress admin panel dashboard → Avada → Plugins (and not the regular plugin section)
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
