after de installing cooky yes pluggin is arranged. But this pluggin have to be activated. Any solution please ? or code. Only happend in home page.

thanks Porto,

CAndle Art Joaquín

Hello, @Joaquim_,

That is the issue of the cache plugin only, I have checked your site now and it is working perfectly fine for me, please refer to this screenshot: https://pasteboard.co/k86ELdxUjd32.png please purge the cache of those plugins and check back again and if the issue still persist then please do not use those plugins or ask your developer to fix this issue on your site.

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Hello, @lcdesignweb,

We kindly suggest you to please write your suggestion as a feature request on our forum here: https://www.portotheme.com/forums/topic/feature-request/ so that our dev team will check it and note it down for future upcoming updates of the theme.

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Hello, @operations387,

Yes absolutely, you can remove it using the Custom CSS code, please share the page URL with me here so that I can check and set the Custom CSS for you.

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I see. I will handle this. Thank you!

You’re Most Welcome!!

Hello, @krupalisavaani,

The default WooCommerce functionality determines this, and our theme does not affect it. Please refer to and follow the instructions in these articles: https://woocommerce.com/document/change-a-currency-symbol/ OR https://www.cloudways.com/blog/add-custom-currency-symbol-in-woocommerce/

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Hello, @antoniceq,

Great to hear that trying again after 5 minutes resolved the issue! Sometimes temporary server connectivity issues can cause such errors. If the problem persists in the future, feel free to reach out to us again for further assistance. Enjoy using Porto!

Regards, P-THEMES.

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Hello, @mirkozax,

Could you please try to check once again after clearing the browser cache OR press the CTRL+F5 button and check back?

If the issue still persist then please contact us via our support system with your site WP Admin URL and Credentials so that our experts will check it for you on your site and help you out.

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Hello, @Menininhu,

Could you please explain your issue in more detail? What exactly do you mean by the name of the products in Woocomerce abbreviated? If possible please please share the screenshot, so that I can check and help you out accordingly if possible.

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Hello, @dionrambo,

Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back to your site after clearing the browser cache.

.home .banner-container {
    display: none !important;
}

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Hello, @nmoussas,

Regrettably, achieving this isn’t feasible through theme or element configurations. However, you may explore utilizing third-party plugins to attempt this, though it comes with potential risks that you should be aware of.

https://wordpress.org/plugins/read-more-without-refresh/

https://wordpress.org/plugins/expand-maker/

Regards, P-THEMES.

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Hello, @reansey,

Please read and follow the instructions written in our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/how-to-edit-or-remove-newsletter-popup-with-wpbakery/

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I try but still see the Box appear in front site, how ever i am deleted. Please check at my site and you will seehttps://s3vtgroup.com.kh/

Hello, @reansey,

Your site is on Maintainance Mode, please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.

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Hello, @Assal9,

Thanks for showing your interest in Porto WordPress

Absolutely Yes, Please refer to this thread: https://themeforest.net/comments/29165879 and this article: https://www.portotheme.com/forums/topic/learn-how-to-change-the-h2-entry-tag-of-pages-in-porto-wordpress/

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Hello, @SQLGuru,

Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back to your site after clearing the browser cache.

.home .banner-container {
    display: none !important;
}

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Hello, @eli1356,

1. Well, Porto WordPress is fully compatible with the AMP plugin, which is perfect for the user experience of interacting with a web page.

2. You want an off-canvas view of the wishlist and Quickview.

3. Ok Got it.

Well, I would kindly request you to please write your suggestions as a feature request on our forum here: https://www.portotheme.com/forums/topic/feature-request/ so that our dev team can check and note it down for future upcoming updates of the theme. Thanks for your understanding.

Regards, P-THEMES.

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did you have a fake product Sold Counter Like Xstore?

Hello, @waqasali201,

We have the option “Sales Popup : Show products popup in all page.” under WooCommerce >> Theme Options >> WooCommerce, please refer to this screenshot: https://pasteboard.co/7P3nTnyhAuZF.png

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Hello, @pacaltay,

I have reset your purchase code, now you can use the same purchase code for activation of your theme.

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Hello, @JaviWild,

1. Please go to Porto > Template Builder > Post Type and create the new Post Type. Next, use Porto Studio to import a layout that meets your needs. You can then customize it by removing categories, wishlist options, or any other elements as necessary. Finally, save your changes.

Afterward, navigate to Porto >> Template Builder >> Single Product and proceed to edit it. Select the linked product and apply the layout you created earlier in the Post Type Builder.

Please refer to these screenshots:

https://ibb.co/9nwKzJ0 , https://ibb.co/2n5TWDg , https://ibb.co/6NRkmJ3 , https://ibb.co/ySNWmxr , https://ibb.co/L6FQM4D

https://ibb.co/DCsMY1b , https://ibb.co/QcPDCK5

2. Please copy and paste the CSS code provided below into Porto >> Theme Options >> Skin >> Custom CSS. Afterward, remember to clear your browser cache and revisit your site to see the changes.

#header .searchform-popup a i.porto-icon-magnifier::after {
    content: 'SEARCH' !important;
}
#header .searchform-popup a i.porto-icon-magnifier::before{
    display: none !important;
}

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Thank you so much! Great Support

You’re Most Welcome!!

Hello, @Joaquim_,

Please copy and paste the CSS code provided below into Porto >> Theme Options >> Skin >> Custom CSS. Afterward, remember to clear your browser cache and revisit your site to see the changes.

div#footer .footer-main .container .col-lg-9 {
    width: 100% !important;
    text-align: center !important;
}

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Hello, @itskater91,

Please make sure that you are using the very latest version of the theme and plugins, here is the theme changelog: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs

Try to update the theme and plugins and check back again.

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Hello, @simonageorgieva,

Please edit your page with the Elementor page builder.
And then edit the inner section and change the background image as per your requirements: https://pasteboard.co/2oCZAtX4tGx1.png

And to change the shoe and football image, you should have to change in the html code as per your requirements, please refer to this screenshot: https://pasteboard.co/hgB41cfvX7l4.png

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The strange thing is I can edit every page with Elementor but the Home one. When open the page, there is no Elemetor button, only Porto Studio

Hello, @simonageorgieva,

Could you please contact us via our support system with your site WP Admin URL and Credentials so that our experts will look into it for you on your site and help you out.

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Hello, @fasterbit,

Facing frequent “error establishing a database connection” messages in WooCommerce, especially when editing product descriptions with WPBakery Page Builder, can be frustrating and detrimental to your site’s functionality. Here are some steps and considerations to help resolve this issue:

1. Database Connection Issues Diagnosis:

Check Server Resources: Ensure that your server has enough resources (CPU, memory) to handle the load. Sometimes, inadequate resources can lead to connection errors.

Hosting Provider Insights: Since your hosting provider has confirmed that the server and database are functioning properly, focus on the possibility of exceeding simultaneous database connections, which is a common issue with WooCommerce sites.

2. Optimizing Database Connections:

Database Optimization: Perform regular database maintenance tasks such as optimizing tables, removing unnecessary data, and ensuring indexes are properly set. This can help reduce the load on your database server.

Caching: Implement caching mechanisms to reduce the number of database queries. Plugins like WP Super Cache or W3 Total Cache can help in this regard.

Query Optimization: Review any custom queries or plugins that might be causing excessive database queries. Poorly optimized queries can quickly exhaust available database connections.

3. Server and Database Configuration:

PHP Configuration: Adjust PHP settings like max_execution_time, max_input_vars, and memory_limit in your php.ini or .htaccess file to ensure they meet WooCommerce’s recommended requirements.

PHP version 8.2.
Memory Limit 512M or higher.
max_execution_time 1000
memory_limit 512M
max_input_vars 2000
post_max_size 128M
upload_max_filesize 128M

Database Configuration: Work with your hosting provider to ensure that MySQL or MariaDB settings (like max_connections and wait_timeout) are appropriately configured to handle the expected load.

4. Monitoring and Debugging:

Error Logging: Enable WordPress debugging in wp-config.php (define('WP_DEBUG', true); ) to log PHP errors. This can provide insights into any underlying issues causing database connection errors.

Plugin and Theme Compatibility: Ensure that all plugins and themes (Porto) are updated to their latest versions. Incompatibilities or outdated software can lead to unexpected errors and also try once by disabling all the third party plugins on your site and check back the result, if the issue will be resolved, then please activate all the plugins again one by one and check which one is creating the issue on your site, and if the issue still persist then please try switching the theme to some default WooCommerce theme such as (StoreFront) and check back the result.

5. Temporary Solutions:

6. Consult WooCommerce Support:

Expert Assistance: If the issue persists despite these efforts, consider reaching out to WooCommerce support for specialized assistance. They may have insights into specific issues related to their product.

By systematically addressing these areas, you should be able to mitigate or resolve the “error establishing a database connection” issue in WooCommerce.

Regards, P-THEMES.

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thank you

You’re Most Welcome!!