9447 comments found.
how instant booking system work how they pay
Hi,
Thanks for reaching out to us.
The Instant Booking system in RealHomes allows users to book properties directly through your website in real time. Here’s an overview of how it works:
Booking Process:
Users select a property, choose their desired dates, and book it instantly.
Payment:
Payments are processed through integrated payment gateways. RealHomes supports various WooCommerce payment gateways, including PayPal and Stripe. The system offers two booking modes: Instant and Deferred payments.
Booking Management:
Property owners/agents can manage bookings via the user frontend dashboard, where they can view details and update statuses. After verifying booking details, you can send invoices to customers for deferred payments.
Confirmation:
The booking is confirmed Upon successful payment, and the user and the property owner/agent receive notifications.
You can read more details about the booking system setup in this guide.
Feel free to let us know if you need further assistance.
Best regards
do you have option in your theme that calendar shows date only 6 months
i mean date range like if a user book a property now they can book in 6 month
Hi,
I couldn’t understand your question, could you please rephrase it? Would you like to display the booking calendar to only allow the user to see the next 6 months only to book the property?
Please confirm if this is what you are asking.
Thanks & Regards
After updating to WP 6.6.1 and RH 4.3.2 the print feature not show any images. You can try by yourself: https://tinyurl.com/277p9u5h The images appear only if i’m in personalization and try to print
without the customizer: https://tinyurl.com/24er9onv
Hi,
Thanks for reaching out to us.
Please ensure that both RealHomes and its component plugins are updated. If you have updated RealHomes to v4.3.2, navigate to Dashboard → Appearance → Install Plugins and update all plugins from there.
If the issue persists, please create a support ticket using the link below. Our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards
Hi,
is this theme fully compatible with WPML or other translation plugin to create a multilangual website ?
thanks
Hi,
Thanks for your interest in RealHomes.
The RealHomes is fully compatible with WPML. So, you can use it to have a multilingual website.
Please let me know if you have any further questions or concerns.
Best regards
we want owner proeprty and agent prorties in deefrent pages.How we can do ?
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
1: i also need a option i have a building where 15 flats are there if one flat is book its show 14 flats are left
Hi,
Thanks for sending over your question.
There is no feature that lets you display how many flats are left. However, after purchasing the theme, you can contact our support team, and we will assist you with this request separately.
Best regards
i am intrested to buy a theme i have a some question
do you a option that admin get notification on whatsapp
Hi,
Thank you for your interest in our product.
Notifications through WhatsApp can be achieved using third-party plugins or services, as RealHomes does not currently offer this feature. However, your suggestion is valuable, and we will consider testing third-party plugins for possible integration in a future update.
Best regards
which plugin u will suggest and how it will integrate
one more question can we woocommerce with your booking system
Hi,
Yes, you can use WooCommerce with the Vacation Rentals Booking system. We haven’t tested any plugin for WhatsApp messages, so you can use any you like.
Best regards
Is it possible to put the sale and rental value separately on the same property?
From what I researched, there is only one field to fill in the value, but not if the property is for sale and rent at the same time.
Hi,
Thank you for reaching out.
The dual price feature, which allows adding prices for both sale and rent, is not available yet. We will consider it in a future update.
Please let me know if you have any further questions or concerns.
Best regards
I have been waiting 2 months+ for issues to be resolved.. can go weeks without a response. When I have had email updates working its because I found the fix myself. This is insane.
Hi Mauricio,
Thank you for reaching out to us, and we appreciate your patience.
Our support team has been in communication with you. It appears that while the email issue was previously resolved, it has recurred due to a technical problem with your hosting provider. I will escalate your ticket to ensure this issue is resolved promptly.
Best regards
That’s not true about the hosting provider. I have reached out to them already. And like I said in the post I was able to fix the issue myself adjusting the settings in with your preferred import plugin. I never received a solution from you guys regarding this.
Hi,
I have consulted with the support team regarding the progress on the issue you have faced. I came to know that two of our senior members were engaged with you about different issues in the past and help you in some areas.
However, there is still one problem pending which is being addressed. I have pushed that one as well and it will be resolved as soon as possible.
Thank you for you patience.
Best Regards
Hello!
Unfortunately, I have been waiting for 8 days to have the issues resolved, but there has been no feedback at all. As requested, I contacted support and opened a ticket, but nothing has happened!
Please respond and help resolve the issue!
Hi,
Thanks for reaching out. We appreciate your patience.
Our support team has already responded to your ticket, and we like your suggestions. We will consider adding them in a future update.
Best regards
I really love this theme, how can i try a demo for admin panel please?
Hi,
Thanks for reaching out to us.
There are no backend demos/trials available at the moment. However, you can explore the documentation to learn how it works on the back end.
RealHomes Documentation: https://realhomes.io/documentation/
Please let me know if you have any further questions or concerns.
Best regards
I really love this theme but I have presale question.
1. Does it support any CRM integration for clients management?
2. Does it come with User Profile (customer) such that the customer can see his transaction details and be able to add or buy additional services?
3. Do you offer custom customization?
Thank you
Hi,
Thank you for reaching out to us.
1. The RealHomes theme includes its CRM feature, allowing you to manage client data efficiently.
2. Customers can view their invoices, bookings, and other data. Could you please specify the additional services you would like to offer?
3. We offer customization services tailored to meet clients’ specific requirements.
Please let me know if you have any further questions or concerns.
Best regards
Okay, can you give me access to check out the included CRM feature?
For Additional services, for instance if a client purchase a land, and he may also use our service to fence it or install gate. He may also engage us to develop and build his house etc.
Thank you.
Hi,
I’m sorry, but no trials/demos are currently available for the CRM.
We can consider your request for additional services separately. However, offering extra services like installing a fence at a cost is not yet available in RealHomes.
Please let me know if you have any further questions or concerns.
Thanks & Regards
Okay, but how can I test the features of the inbuilt CRM? Secondly, what does it entail to add the feature for additional services? This will enable a client to request more services that we offer.
Thank you.
Hello,
We are having an issue with an integration we are trying to make for this theme. We are currently using RealHomes child theme for building our website and we are not able to add a Chatbot integration to it. The chatbot script is a JavaScript snippet provided by the Clientify company that allows displaying a Whatsapp floating button which opens a chat when clicking on it. The issue we are having is that whenever I click that floating button, the chat does not show up. There are no console errors after clicking on it and the network tab from dev console does not show any failed request. After further investigation, I was able to confirm that there are some files affecting the normal functionality of this snippet. There are some kind of conflicts with jQuery which are not allowing the chatbot to perform well. I was able to confirm that the files related to this inconvenience are: design-variations-handler.php (this file is calling the vendors.js file and lives under /realhomes/framework/functions/design-variations-handler.php) and vendors.js (lives under /realhomes/common/optimize/vendors.js). After dequeueing the vendors-js action, the Chatbot starts to work fine but a couple of errors can be seen in Google’s dev console (they are mainly related to owlCarousel which is being used by RealHomes Elementor Addon plugin).
I have already contacted Clientify support and I was able to confirm that the snippet is working fine as I’ve installed it using another theme. The issue is with the RealHomes child theme.
Please can you let me know how to fix this issue without dequeueing the vendors-js action and without uninstalling RealHomes Elementor Addon plugin? Thank you so much!
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
Elementor will not open up or load when “RealHomes Elementor Addon Puglin” is install. Do you know why?
Hi,
Thanks for reaching out to us.
Sorry for the inconvenience this problem may have caused. Please sign up at our support website and ask your question over there and we will assist you properly.
Best regards
Good afternoon, please tell me why when using WPML plugin when duplicating property object to another language. Additional fields are not duplicated. They need to be specified again. Basically no duplicate checkboxes and selectable fields.
Hi,
Thank you for reaching out to us.
The additional fields are not the same for each property because every property has unique details. Therefore, you need to specify them individually.
Additionally, you can contact the WPML support team for guidance on changing how WPML duplicates fields.
Please let me know if you have any other questions.
Best regards
sorry but with the membership how can I give 1 month free and then the choice of packages?
Hi,
Thanks for reaching out to us.
To allow users to subscribe to a basic package for free, you can set the price to zero. You can also configure the duration of the package to be once per year, encouraging users to subscribe to a paid package after the free period ends.
For further assistance or questions, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
Dear Support,
I have two questions:
How can I ensure that when an Agent lists a property, they can set it as a Draft so that it doesn’t appear on the site, but they can still see it among their properties?
Where can I set it in the filter so that multiple items can be selected at once? For example, with the number of Bedrooms. Currently, only one item can be selected from the dropdown list. We need the ability to select multiple items, for instance with checkboxes. We would like this functionality not only for the number of bedrooms but for other cases as well!
These are very important! Thank you in advance for your help!
Best regards!
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
Thank you! I wrote immediately because it is very important that this works!
I haven’t received any response yet.
hi anyway I can change the order in which the items are diplayed in Property search? Example: i want Perrine to stay above Doral. Please check: https://ibb.co/YXRYRNv
Hi,
Thanks for reaching out to us.
You can change the display order of the taxonomies in the search form fields. Please consult this guide to learn how.
For any further assistance or question, please create a support ticket using the link below and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards
thanks
Hi, sorry to bother again. I submitted a ticket for this, but I can’t find the tickets in the support page so I thought I’ll message here.
I activated the currency switcher and made the base currency, but the format it’s showing is 123,123XXX… This is not correct. it should be XXX 123,123
How can I change this?
Hi,
Thanks for reaching out.
Your ticket was already responded to by our support team, and I can that the communication is established.
We are working on creating a system where you can see all your tickets in our support system and check the conversation. However, currently, you will get a response directly in your inbox.
Best regards
Hi There, sorry to keep bothering. I replied the first ticket with the access codes and wondering if the agent received my reply. They can login with the credentials now. Eagerly waiting for an update 
Thank you!
All done thank you! Usman did an amazing job. Love the theme guys. Buying 2 more licenses after I fully customize this installation
Thank you very much for choosing our product, and we are encouraged with your kind words
how to remove Map permanently in hole system
Hi,
Thanks for reaching out to us.
Please consult the following guide to disable maps completely in RealHomes.
How to Disable Maps Complete:
https://support.inspirythemes.com/knowledgebase/how-to-disable-the-map-in-realhomes-completely/
For any further assistance or questions, please create a support ticket using the link below and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards
there is no opiton for Dashboard → Real Homes → Customize Settings → Properties Search → Properties Search Page and select Hide for Search Results Page Map.
Hi,
Please ensure that you are using the latest version of RealHomes. If you still don’t find the required option, kindly create a ticket at our support form and we will gladly assist you.
Best regards
Hi, urgent question. I need to start a build on a test server and then once complete migrate to the live domain.. for example https://123.xxx.dev for development and then once done, move it to https://yyy.com
How do I deactivate the license on the dev domain and then reactivate it on the live one after the migration? Thanks…
Hi,
Thank you for reaching out to us.
We recommend creating a sub-domain for your staging website. This way, you can manage both the development and live environments. We allow one staging website so that you can activate the theme on both the staging sub-domain and the main domain.
For example, use https://staging.yyy.com for development and then migrate or copy to https://yyy.com after the development is finished.
To deactivate the license on the staging and reactivate it on the live domain:
1. Migrate your site to the live domain (https://yyy.com) from the staging or copy it to the live domain.
2. Deactivate the license on the staging site (https://staging.yyy.com) by deleting it.
Please let me know if you have any other questions.
Best regards
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