3258 comments found.
Hi would like to know if i can add advance filter engine for car parts store, it is possible with that theme? Thanks
its an example
Hi, Thank you for contacting us.
Maybe not exactly like that but you can check out this Car demo: https://demo.phlox.pro/rent-car/I think you will find it interesting. If you need anything else, I recommend contacting our support agents via our help center.
I just purchased this item for a staff to use in creating our company website, but we can’t figure out which of the zip folder needed to download. please kindly help with a straight forward link
Hi there, Please have a look at this doc https://docs.phlox.pro/article/203-installing-phlox-pro-on-your-wordpress-website Also, remember you can submit a ticket to our help center to have better help
I have eliminated a website …..tonc.net because the client didn’t need it anymore so I wanted to use the purchase code in another domaine But the purchase code is still linked to the other website which no longer exists!!!
Hi, Please have a look at this link https://docs.phlox.pro/article/240-managing-license#transfer-license
Hi i have question, i want to develop this theme in local environment first. if i have finished, i will publish to my main domain. is it possible developed in my local without license? or i must activate license before develop it?
After purchasing the theme, I still cannot activate it. It keeps saying “Something went wrong.”
halo vivid theme have issue on the Recent Tweets Widget when i try to install this demo it stuck at the installing
you refer to ticket tq
Hi, I hope you are fine. We have responded to your ticket at the Averta help center. Please Follow up there.
Hi guys, I bought the theme but when I try to use the Demo Importer, it gets stuck in “Downloading Media…” forever and it doesn’t complete the installation. What i do?
Presale question. Is the license key manageable by envato within the site? Often deciding on themes may mean its switches and a lot of people seem to have problems here switching the domains using your website. I dont want to spend money just to have hassles when testing a domain when this is easily handed reliably by envato.
Hi, Good question. No, you don’t need Envato to transfer your website domain license. You can do that on your profile at the Averta help center. Please read our guidelines here:
https://docs.phlox.pro/article/240-managing-licenseHi, could you please reset my license?
Hi,
Which Phlox Pro template you would recommend for faster download and minimal dependency on plugins? Please suggest, we need to purchase one for our upcoming project.
Thanks
What happens with the Phlox vulnerability reported multiple times?
“Shortcodes and extra features for Phlox theme <= 2.16.2 – Authenticated (Subscriber+) PHP Object Injection via auxin_template_control_importer” https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/auxin-elements/shortcodes- and-extra-features-for-phlox-theme-2152-authenticated-subscriber-php-object-injection-via-auxin-template-control-importer
i have purchese 5 years ago im not using theme now im using theme but this error show im not using any ather domain, You already have activated this license key on another domain, please deactivate it and try again.
Replay me
Hi, I hope you are fine. We have sent you an email and our support agents will get in touch to check the problem on your website. Please follow up there.
I have tried to install the demo but my website keeps having critical errors. Please How can I fix this?
Just a heads up you have an addon-plugin that is not secure or safe right now. I hope your fixing this A.S.A.P. https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/auxin-portfolio/premium-portfolio-features-for-phlox-theme-233-authenticated-contributor-stored-cross-site-scripting
Thank you for your time.
Hi i tried sending support ticket to your website but failed. Here are my questions.
i have imported the demo content from agency advertising 2 template https://demo.phlox.pro/agency-advertising-2
pls find below my questions: 1. How do i remove the logo from the demo content ? 2. Can I edit use the demo content for my website instead of starting from scratch? 3. How do/can i add a pricing section? Similar to the pricing on this demo content https://demo.phlox.pro/business-4
Hi, I hope you’re doing fine.
We are receiving support tickets from our users and there should not be any problem with that.
Anyway, our support agents have emailed you directly and we will do our best to resolve both problems regarding the ticket submissions and your questions as soon as possible.
Hi, where can I find a responsive table example?
If you have more questions or need help regarding that, make sure to contact us at our help center.
Hi, I want to change the site domain, can you please reset my license key? thanks
Hi, Thank you for using Phlox. Please check our guidelines here. We have explained everything regarding managing your license. If you still need help, please contact us at our help center.
https://docs.phlox.pro/article/174-transfer-licenseNo response from you previously, still not fixed.
High-risk Vulnerability discovered almost 5 months ago
WordPress Shortcodes and extra features for Phlox theme plugin <= 2.16.0 – Authenticated (Subscriber+) PHP Object Injection via auxin_template_control_importer vulnerability Authenticated (Subscriber+) PHP Object Injection via auxin_template_control_importer vulnerability discovered by Rhynorater – Critical Thinking Podcast, Michael Brackett in WordPress Plugin Shortcodes and extra features for Phlox theme (versions <= 2.16.0) Date: 16.04.2024 | Source: PatchstackWordfence
Please do let me know the results.
Kind Regards
sites getting attack due to the plugin
We are having a problem unsticking the header. I’ve made sure it is unticked in the Phlox customization header settings and also made sure it’s not on in the advanced settings of Elementor Pro’s header container. This is a new problem (we have several licenses) so it could be tied to the recent update?
Hello again,
I figured out what it was. I had loaded in a template and didn’t realize it had a fixed setting enabled. Please disregard my inquiry 
Hi,
That is ok and happy to see your issue has been fixed 