Hi,

What do you mean by a styled customer journey? We offer fulll integration with the WooCommerce plugin. So whatever product/services sale/store functionality WooCommerce offers, you will be able to utilize that with Avada.

Thank you. – Abbas

Sorry I meant purchase journey. Say the car listing in your demo is a different product instead, like a car mat, and has an ‘add to cart’ button. Would the next page be themed same as the car demo? Thanks for your time. Cheers.

Hello Trankitos

I am afraid we are not able to completely understand your requirements here, however Avada utilizes WooCommerce for all its ecommerce requirements so if something is possible with it, you should be able to do that with Avada

Thanks

-Ammar

Hello @analuzsandrea

The tabs are a part of WooCommerce itself and Avada has no control over adding additional tabs, that will require you to look for any 3rd party custom tab plugins in this case.

Thanks

-Ammar

Hi

1) Using Avada layouts you can add different content to the content page. However you will need to make use of dynamic content to do this. ACF fields can be used for that

2) If you mean on a map, then yes, you can add more ACF fields to pull in locations dynamically into the open street map element

3) It would depend on what is the customized content but you dynamically pull in content form ACF fields and change the grid layout as needed

4) Yes

5) Yes

6) Currently, there is no option for a trial

You can read on how the prebuilt was setup in the link here

Thank you, Shaminder

Hi,

Thank you for your interest in Avada.

Yes, you can customize what info is shown in the sidebar/header/content area etc freely and adjust their styling as well.

The property grid uses our Post Card feature so you have full control on customizing the content/design of the individual item boxes there.

Field labels/types can also be changed as you need.

We don’t have a backend demo like that but you can check out our ~100 prebuilt sites by clicking the ‘prebuilts’ floating button on the right side to get an idea of the design prowess of Avada:

https://avada.website/real-estate/home-details/sophisticated-urban-living-house-in-lincoln-park/

Avada is a one time purchase good for use on a single website. You get free updates for life. You can use Avada on one site by using it on any good WordPress hosting (you’d need to buy your WordPress hosting). Avada also comes with ~100 prebuilt sites so you can import any of those and build from there.

- The Avada WordPress theme is purchased via the Themeforest marketplace here, and it is a one-off cost and not recurring > http://bit.ly/2HyNfIU
- You will also receive free theme updates for life
- You will gain access to all of the Avada prebuilt sites -> https://avada.com/prebuilt-websites/
- Avada Quick Start Guide -> https://avada.com/documentation/avada-quick-start-guide/

Thank you. – Abbas

THIS IS NOT WHAT I ASKED!

Hi,

Basically all the areas you mentioned can be freely customized.

To be specific:

- Can the sidebar be customized to display different content on each property page?

Yes, you can have propert/post/page specific content in sidebar.

- Is it possible to show multiple locations on a single property page?

Yes. But that will require a bit of adjustments. You can reach out to our support team to guide you about this if you have issues.

- Can the structure and content of the property grid be modified to display customized information? -Are we able to replace or rename fields such as “Property Type” and “Year Built” with alternative labels and data types?

Yes. I address this grid (post card) customization part in detail in previous reply.

- Can the content & buttons in the sidebar and scrolling navigation be customized to link to different URLs on each page?

Of course. You have full control to have a custom field of your choice so you can have different post specific URLs on each post/page.

- Is a demo backend available for testing prior to purchase?

No. You can preview the ~100 prebuilt sites to get in idea of design prowess of Avada.

Feel free to ask if you have further queries.

Thank you. – Abbas

Hi

We are not able to replicate any such issues at our end, Temp Video here and here. Our team will reach out to your via a ticket

Thank you, Shaminder

Hello @Alex_overman

I have checked both options are they are working fine for me, Icon selection as well as body font color both are working on my end, kindly make sure that the issue is not specific to your installation or 3rd party plugin.

If you need further assistance with this, kindly open a support ticket and our team will get back to you as soon as possible.

Click Here to Get Avada Support

Thanks

-Ammar

Hi,

Please do test without 3rd party plugins active to see if they’re interfering with this functionality. Out of the box, the cart will work without any issues so what you’re seeing is definitely not normal behavior.

As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.

Click Here To Get Avada Support

Thank you. – Abbas

Hi, I tried to submit a ticket but this is the message I get :

Your support period has expired. To submit new support tickets, please renew support.

Hello @hamadata

The support license is valid for 6 months from the date of purchase, however if the period is expired you will indeed need to extend your support to submit a support ticket.

Thanks

-Ammar

Hi,

I’ve sent you a message from our ticket system. Please reply back there so we can guide you further.

Thank you. – Abbas

Hello @XIXDesigns

Definitely! you can import any of our prebuilt websites following the instructions here => https://avada.com/documentation/how-to-import-a-prebuilt-avada-website

We will be happy for you to be a part of this amazing Community

Thanks

-Ammar

Hello @mango_b

Seems to me like an issue with the caching, can you kindly clear your browser cache again once and check if the issue gets resolved, if not then we will need you to take a closer look into your website and for that we will need you to open a support ticket.

As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide

Click Here to Get Avada Support

Thanks

-Ammar

hi, thanks for response. I have cleared cache many times and still not resolved!

Hi,

That sounds like a text book cache issue (broken when logged out, but fine when logged in). If you still see issues after disabling all cache plugins/cdn etc, please talk to your server admin/hosting company to confirm there are no caches from their side.

As this area is not a support platform and is meant for pre-sale queries/generalities, please create a support ticket with our team on the below page and we will get back to you as soon as possible.

Click Here To Get Avada Support

Thank you. – Abbas

Hello @Kehzar

We are glad to hear that you are using our product, regarding the plugin you mentioned we actually have a very detailed article already about it here => https://avada.com/documentation/how-to-migrate-your-website-with-all-in-one-wp-migration/

If you need any further assistance, kindly open a support ticket and our team will get back to you as soon as possible.

Click Here to Get Avada Support

Thanks

-Ammar

Thank you for your response. However, I believe there was a misunderstanding. I’m not looking for a website migration solution. I’m specifically interested in bulk importing posts using data that I will create (for example, through a CSV or Excel file).

I’d like to know if there are any known issues or limitations when using the WP All Import plugin for this purpose, while the site is running the Avada theme. If you have experience with this combination or can recommend another suitable plugin for bulk importing posts, I would greatly appreciate your advice.

Thank you for your assistance!

Hello @Kehzar

You do have a valid support with us, we recommend you to kindly open a support ticket with our team providing more details of your issue and our team member will further get back to you on this.

Click Here to Get Avada Support

Thanks

-Ammar

i need to know whether i can achieve this with avada https://drive.google.com/file/d/186mQBD512qMWPp4TGe1JbOEh86le-fPV/view?usp=sharing

Hello @karinasetiawan

The only thing being changed here is the content, the carousel layout remains same, in this case you can simply use post cards and attach them to any custom post type.

Thanks

-Ammar

Hi, but what if i don’t want to attach them to any custom post type and just have regular texts & buttons? Is there a way to not make it a dynamic content? Is it achievable?

Hello @sophiamatics

This surely looks broken and can happen either due to broken installation or due to some 3rd party plugin compatibility issue, we will need to take a closer look into this to provide you with more details, can you kindly open a support ticket with our team regarding this further?

Click Here to Get Avada Support

Thanks

-Ammar

Got expired support.

Hi,

Active support is required to receive hands on assistance.

However, in this case, please see that you’re on latest Avada v7.11.10 and if issue persists, temporarily switch over to parent Avada theme (in case you have a child theme active) and also disable all 3rd party plugins temporarily besides Avada core and Avada builder and see if that helps.

If you require hands on support, and in accordance with Envato’s item support policy -> http://bit.ly/1RZmxrr you can renew your item support via your ThemeForest account

How to renew or extend item support -> https://avada.com/documentation/extending-and-renewing-envato-item-support/

If you any questions about item support or are having difficulty renewing your item support please contact Envato here -> http://bit.ly/1ExeJUl

Thank you. – Abbas

Hi

This would depend quite a bit on which content is being edited. The mentioned prebuilt has specific containers for mobile/tablet and desktop mode. I would request that you please reach out to support as they can help explain how each content section works and how it can be edited.

Please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

Hello @Northy09

I see you already have a support account with us and should be able to open a support ticket without any issues, I have now initiated an email from our end so we can get in touch with you, kindly check the email address that is associated with your account.

Looking forward to assist you.

Thanks

-Ammar

Hi,

The website is built using Avada and runs on top of WordPress. If you’re referring to the filtering on the Prebuilts page there, that uses a bit of custom functionality but you can use our Portfolio element within Avada to showcase your own projects in a slightly similarly fashion.

Avada is a one time purchase good for use on a single website. You get free updates for life. You can use Avada on one site by using it on any good WordPress hosting (you’d need to buy your WordPress hosting). Avada also comes with ~100 prebuilt sites so you can import any of those and build from there.

- The Avada WordPress theme is purchased via the Themeforest marketplace here, and it is a one-off cost and not recurring > http://bit.ly/2HyNfIU
- You will also receive free theme updates for life
- You will gain access to all of the Avada prebuilt sites -> https://avada.com/prebuilt-websites/
- Avada Quick Start Guide -> https://avada.com/documentation/avada-quick-start-guide/

Thank you. – Abbas

Hello @lenneno

You will need to enable this from Avada > Global Options > Advanced > Post Type > Off Canvas

If you need any further assistance with this, kindly open a support ticket and our team will get back to you.

Click Here to Get Avada Support

Thanks

-Ammar

Hello mshakirtahir

Since we do have visibility and rendering options for the overall containers, in case you can simply use the visibility system to add a different element set if more customisation is required.

If you need any further assistance with this, we will need you to open a support ticket with our team further.

Click Here to Get Avada Support

Thanks

-Ammar

Hi,

For this, you can login to your support account on our website and navigate to the below URL:

https://my.avada.com/licenses/

There you will find out the domain for each respective purchase code. Screenshot here → https://share.getcloudapp.com/5zubpq1m (you can hit the refresh button to update this or (chain icon) unregister icon to free up that purchase code for use on another domain).  

For more info, please see the FAQs here: https://avada.com/documentation/avada-registration-and-licensing-faq/

As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.

Click Here To Get Avada Support

Thank you. – Abbas

My problem is that I cannot access my envato account because when I want to create it, it tells me that it is already linked to another account.

Hi,

I believe you mean to say Avada Support account when you say ‘cannot access envato account’?

As this area is meant for presale queries/generalties, for your issue you can reach us directly via the form on the following page and explain your issue and we’ll get back to you as soon as possible: https://avada.com/contact/#contact

Thank you. – Abbas

Hello @vampireprincess

This is a known issue due to product title missing, we have now fixed this for our next update which should be out soon

Thanks

-Ammar

In my case the Shop Archive was created with a Post Card Archives and the Quick View was created from a button. And the product title is also dynamically attached, so in my case I think that my product title is not missing as it was described in your answer. https://i.postimg.cc/C1tyqgwM/Screenshot-1.png Thanks a lot I appreciate your help

Hello @vampireprincess

We will need to take a closer look into your setup in this case to provide more information on this

Click Here to Get Avada Support

Thanks

-Ammar