26915 comments found.
Hi, I just purchased Newspaper theme, loaded Urban Observer template, but it is not showing up correctly, and has some kind of Countdown at the top. I just want it to show like the demo.
Can you help? Thanks
Hi,
My first suggestion is to deactivate all non theme plugins, as a test, then check if the website displays correctly. It should be exactly like the live demo, but if maybe a plugin is conflicting with the theme, there can be issues. Please try it. In case there are still problems, please send us an email at contact@tagdiv.com and provide a link to the website and admin login. We will check as well.
Regards, Simion C.
I’m using this theme on a site and everything is working great – I’d like to be able to have my ads display on Mobile – and I was able to adjust the mobile header at some point- but I don’t recall how I was able to view it while editing – am I missing a setting to get the display into mobile mobile
Hi,
In the composer you can switch viewports using these options here https://prnt.sc/uOYpNJrRR6NH Just click on anything in the page and switch to the desired viewport. Then you can customize the elements in the page, the header, the footer, specially for mobile. Please try it.
Regards, Simion C.
Thank you for the reply I’m aware of those settings but unless I’m missing something or not waiting long enough. If I click on mobile for example while I see the mobile option the view on the right side of the page remains the desktop view and therefore I’m not able to easily see from a visual perspective what I’m changing
If those settings are not working properly, it means there is a problem. We will take a look at it. Please send us an email at contact@tagdiv.com and provide a link to the website and admin login. We will check the issue as soon as possible.
Regards, Simion C.
can i get clean html code without inline styles and scripts
Hi,
The theme uses inline scripts and styles. These are needed for each block in the page. This is what allows the customization of each element and loads only that customization. Only what is needed is loaded. It is much better than loading a huge script and stylesheet for all possible customization. There would be no way to get the theme to not use inline scripts and styles. Please let me know if you have more questions.
Regards, Simion C.
Hi! I´m trying to show excerpts within the posts (Single post template Free News). I set up a child theme and tried editing the functions.php with
add_shortcode( ‘output_post_excerpt’, ‘get_the_excerpt’ );
but it doesn´t show when I use [output_post_excerpt]
Then I tried editing loop-single-1.php with <?php echo $td_mod_single->get_excerpt($excerpt_length);?>
But it didn´t work either.
Any ideas how can I solve the issue?
Hi,
That will work if you use a standard post template. The loop single files are for post templates from the standard pack plugin. The Free News demo uses a cloud post template. Please add the shortcode inside the post template, with the composer. Use this element https://prnt.sc/R0tztB0PVcHC Then if the post has a custom excerpt https://prnt.sc/wOKDIRTK5M4_ it should appear in the post via that shortcode. Please try it. In case its not working, we could take a closer look at it. I suggest to send us an email at contact@tagdiv.com and provide admin login so we can check as well.
Regards, Simion C.
Hello again tagDiv team How can I set a character limit for the post content in the front-end post form I created with the tagdiv composer? ( example 1000 char content limit ) Thanks Regards
Hi,
We haven’t added an option to set a limit for the post content. But that is a very good idea, I will add it on the list. It will most likely be added in the theme.
Regards, Simion C.
Thank you very much. Regards
hello can we upload selfhosted video via front end ?
Hi,
If you mean videos from your computer, then you can use the form file upload element. If you want the video to be the featured video, for a video post you can set it like this https://prnt.sc/fkVitDTngR6v and the submit button like this https://prnt.sc/1e-E_Q1W0-Ul Or if you want to add the video in a custom field, you can add the name of the custom field there https://prnt.sc/ikPPlcRbaDZz Please let us know if you are interested in our theme and you have more questions.
Regards, Simion C.
Hi TagDiv, Good Morning,
I’m facing an issue regarding auto-loading posts, I’m sending you an email regarding this, please check.
Hi,
I will check and get back to you.
Regards, Simion C.
Can this type of counter number be placed by your theme?
Hi,
That is possible. There are two ways. One is by using some CSS, for example as we done for the block in this demo in the sidebar https://demo.tagdiv.com/newspaper_free_news_pro/ Or by building your own modules to display the post in the blocks, and adding the numbering in it https://prnt.sc/0NB2zWlsDdmg Please let me know if you are interested in our theme and if you have more questions.
Regards, Simion C.
1. How can I ensure all modules in a row have the same height? I’ve set the excerpt length to a specific number, but the output varies across modules—one displays three sentences while another shows four. Is there a way to define the number of lines instead of character length? Alternatively, is there another approach to maintain consistent module sizes?
2. In the flex loop filters, after selecting a category, the URL changes to this format: https:// site. com/?tdb_tax_categories=cat1. How can I remove “tdb_tax_” from the URL? I’m using “categories” as the taxonomy key in ACF, so where is “tdb_tax_” coming from?
3. I’ve added the Module Review Overall component to a page and set the source to Author Review. However, how can I submit a review for a post? I don’t see an option to add new reviews in the ‘Reviews’ section, and there are no options for adding reviews when creating a new post. How do authors submit their reviews?
4. I created a custom post type using ACF and linked categories to that post type. However, when I attempt to add a new post, I can’t see the specific categories I created for that post type; instead, I only see the default post type categories. I can assign categories through the quick edit option, but why is this happening?
5. This issue may be related to the previous one (4). How can I display a list of categories for custom post types in the header menu? I’d like the menu to show all the categories for custom post types when someone hovers over the categories.
6. When using numbered pagination, the links looks like this – /?tdb-loop-page=2 How to remove tdb-loop-page and make it simple /page=2
Best Regards
Hi,
We will help as much as we can. But please either create a new topic in our support forum https://forum.tagdiv.com/forum/newspaper/ or send us an email at contact@tagdiv.com Please also include a link to the website, and links to the specific pages where we should check each query. This way we will be able to help more. Let us know.
Regards, Simion C.
Hello dear tagDiv team I am thinking of creating a video content directory site. How can I create a theme like Calisightpro? (for homepage and other page designs) Do I need to use ready-made templates? I would be very happy if you could give me examples on this subject. Thanks Regards
Hi,
There are a few directory/listing type demos, which can be customized and adapted for other purposes. Everything is customizable, from the design, to the post type and taxonomies, to the custom fields. Usually it is easier to with installing a demo and then customizing it, than building the website from scratch. Or it can be built by mixing multiple demos, everything is available separately as well https://cloud.tagdiv.com/#/load/All We can discuss more, I suggest using the support forum or sending us an email https://forum.tagdiv.com/newspaper-theme-support/ Let us know at any time.
Regards, Simion C.
Hello, I have purchased the theme and I have a question, I have two websites and I would like to know if I can install the theme on both sites or the theme can only be installed on one web page… how many times can I install or change it on the same site… and how many times can I install it? Thank you.
Hi,
A theme license is for a single website https://themeforest.net/licenses/terms/regular It can be used on a testing/staging website as well. So a main website and a testing website. But two main websites will require two license keys, one for each. Please let us know if you have more questions, I suggest using the support forum or sending us an email https://forum.tagdiv.com/newspaper-theme-support/ We will check and reply as soon as possible.
Regards, Simion C.
Does Newspaper have any animations for images, blocks etc similar to what Elementor provides? Fade in, Fade out, Roll in, Roll out, Shake that type of stuff.
Hi,
It doesn’t unfortunately. There are only a few simple animations for a few elements from the composer. Please let us know if you have more questions.
Regards, Simion C.
I am having strange issue but from the beginning of purchase, After each update all required plugins got deleted, I have to install them one by one and have to activate them again, All my theme options got removed and have to restore all options again and again, In fact them stopped working and shows home page like this: [td_block_big_grid_1 category_id=”2″] custom_title=”POPULAR NEWS” sort=”popular” limit=”6″ td_ajax_filter_type=”td_category_ids_filter” ajax_pagination=”next_prev”]td_block_16 custom_title=”Mobile Phone Reviews ” category_id=”21″ limit=”3″ ajax_pagination=”next_prev” header_color=”#00964c”
I have to install tagDiv Standard Pack and activate to get my website back, I allow auto update but it ruins website as theme is deleting all own plugins while updating itself
Hi,
That should not happen. The automatic update should update the theme and all the theme plugins that were active at the time of updating. But there must be something wrong if the update process doesn’t work correctly, every time you use it. You could update the theme manually instead, through wordpress or using a file manager. We could also take a look around the website, check the error logs, etc. If you want us to do that, please send us an email at contact@tagdiv.com and provide a link to the website, admin login, also access to cPanel or something similar if possible. We will try to find out why there are issues with the automatic update.
Regards, Simion C.
Hi, Email sent with WP Admin and Plesk details
Hi, Did you check?
Hi,
I checked a bit but I am checking more. I replied in the email.
Regards, Simion C.
Hi, Can i expect a resolution
Unfortunately not yet, because it’s still not clear why the issue happened. I have a suggestion. The next time we release an update, please contact us via email and we will update the theme on your website ourselves. This way we will see first hand what happens, and check more.
Regards, Simion C.
Please help me with one more problem please
https://prnt.sc/PxoK_-L65ylS in my desktop version sidebar is all gud but in the mobile view side bar is loading first and then article. Please guide me how to shift to bottom https://prnt.sc/pXUMk0AtlGSTI want the sidebar to be in bottom after article. Please help
Hi,
That is possible. I believe some time ago you moved the sidebar to the left. On mobile please select the row and choose this setting https://prnt.sc/o0GS069Z3789 Then on the column with the main content set the order to 1 https://prnt.sc/r9LdSABkcuc4 and on the column with the sidebar set the order to 2 https://prnt.sc/GAK1fFEPGNVi Now the main columns should be first. Please try it. In case you need help with it, please send us an email at contact@tagdiv.com and let us know.
Regards, Simion C.
Why is this theme not compatible with PHP 8.3?
Hi,
The latest theme version should work fine with PHP 8.3. If you identified any issues, please send us an email at contact@tagdiv.com and let us know, so we can test as well and fix them. Please let us know.
Regards Simion C.
Hi,
That button can have a purpose. You could create a listing ticket reservation link using a custom field, and add it to the listing submission page https://demo.tagdiv.com/newspaper_cali_sight_pro/calisight-post-your-listing/ The visitor/subscriber fills out the field, and then you can set that link on the button. So when someone clicks on the button they will be directed to the website where the reservations can be made. Or it could have other purposes if you want it to work in a different way. Please let me know if you have more questions.
Regards, Simion C.
Is it possible to disable the lazy loading / fading in effect on the site background? If so, how?
Hi,
There is an option on the rows, in the general settings https://prnt.sc/8UivhDIGPb8n Please activate it and that effect should be removed.
Regards, Simion C.
That doesn’t seem to work. I’m referring to the “Theme Background” located in Theme Panel > Background.
Think I figured it out via css. Just canceled out the transition call to .td-backstretch.
I see. Then it could indeed be cancelled with some CSS. If you found a solution and it works, then you could use that. A specific setting for that background transition doesn’t exist unfortunately. Please let us know if we can help with something else https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
I love this theme…haven’t purchased yet, but have a question. What kind of a process is it to change back and forth between different demo versions? Is it complicated, or time intensive? Is there a lot of “re-programming”?
thanks in advance!!
Hi,
Thank you for considering our theme. It takes a few minutes to install a demo, or switch to a different one. A demo can be installed with demo content or without. Installing it with demo content is useful when the website does not yet have content of its own. If you install a new demo after you already installed a demo, the install process will remove everything the previous demo imported. There is a guide about it here https://forum.tagdiv.com/installing-demos/ Please let me know at any time if you have more questions.
Regards, Simion C.
Hi, I don’t know why my logo is always https://prnt.sc/oShnU7j41Y0f I changed logo but it is like print. I don’t know why don’t show my logo
Hi,
That is the default logo of the Parenting demo. It is an image set here https://prnt.sc/0iajaPYnWSXB That image can be removed and you can set your own logo. Please try it. There is also a guide here https://forum.tagdiv.com/add-logo-newspaper/ If you need help with it, please send us an email at contact@tagdiv.com and provide a link to the website and admin login. We will check as soon as possible.
Regards, Simion C.
A Linktree page feature will be appreciated! This is my second license purchased and still will buy another two.
Hi,
Noted. Thank you for the suggestion. Please let us know if there are other features that you would like to have in the theme.
Regards, Simion C.
