39262 comments found.
Hy Dears,
i have impoort the Avada Dispensary theme with my website i want to remove the pop of age restriction from it i can not find that part can you guys help me out on this issue? Will me very thankful for this.
Thanks
Hello @sadaqrehman20
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide
Click Here to Get Avada Support
Thanks
-Ammar
Hello My Avada Branding-WP Login Screen-Logo is failed to work on wordpress version 6.7. And, how to add RSS by Avada Builder?
Hello @digorder
We have released a patch for this already, kindly make sure that you are on latest version of Avada and all the patches have been applied.
Regarding your other query, kindly know that you have a valid support and should be able to open a support ticket with our team.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide
Click Here to Get Avada Support
Thanks
-Ammar
Wordpress 6.7 Avada 7.11.11 Avada Custom Branding v1.2 Avada Branding-WP Login Screen-Logo is not working still
Hello @digorder
You do have a valid support and should be able to open a support ticket with us further, can you kindly open a support ticket with us so that our team can check this out?
Click Here to Get Avada Support
Thanks
-Ammar
My client uses Avada. I am disappointed that there seems to be no List style for CPTs. If I could use the “Recent Posts” Element for FAQ or Event posts, I would have been done with this project in 1/2 hour instead of the 3 hours it’s already taken me trying to figure out how to create something (without code) that looks like the Recent Posts Element.
Hello @netwerksinc
Have you actually checked out our Post Card element? you should actually be able to create any kind of layout you want for your CPT using the post card and ACF, more about this can be read here => https://avada.com/documentation/how-to-use-post-cards-in-avada/
Thanks
-Ammar
Which Post Card are you referring to? I’ve tried each post card in the library and then downloaded some from the Studio to try to find one that would work. Using the Articles Post Card, when I reviewed the i help, it says “This post card will be used in the list view which can be triggered with the sorting element.” but I couldn’t find a Sorting Element or any kind of option that let you choose the List View.
Thanks Ammar for the link as well. I have also tried creating a new Library Element from scratch but still can’t figure out how to make it look like a list. Any further help would be appreciated. I am just looking for it to look like the Recent Posts
Hi,
As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page so our team can login and check your setup.
Click Here To Get Avada Support
Thank you. – Abbas
I did it once I figured out that the small grid sized column in the Post Card will expand depending on the column it is put in. I looked for a way to resize that column in the editor but couldn’t find one.
One more comment. It would be nice to know how to display the List View on the Post Cards.
You can simply create this by setting the number of columns to 1 in this case, once you do that you should see the list view, the trick is to create post card in such a way that all your items do look in a list state once they are in single column.
Thanks so much for the help.
You are most welcome 
AVADA IS BROKEN. I cant edit any pages at all. Tried fresh installs from FTP and through Installations. the edits do not work.
Hello @Adamlue
There is no issue with the latest version of Avada, what you have described seems like to be an issue due to either incomplete installation or some other 3rd party plugin conflict, we will need to take a closer look into this to guide you further, we suggest you open a support ticket with our team so this can be checked.
Click Here to Get Avada Support
Thanks
-Ammar
My Avada license says it’s being used by another domain, but I actually moved my domain to a new host. Even on the website it lists the very domain that it says is unlicensed. Please help.
Yes, my support needs to be renewed, but this in NOT a technical question. I should be able to get help on the licensing side which is more administrative.
Thanks
Fixed it. Apparently, they changed the original purchase code.
Glad to hear you were able to fix the issue.
Thank you. – Abbas
After updated to latest version, the background images of some containers are not shown on mobile view.
For eg, compare this page on desktop and mobile view: https://www.howellunited.com.sg/about-us/ Desktop screenshot: https://share.nmblc.cloud/a9d7a7a0 Mobile screenshot: https://share.nmblc.cloud/d38de6fbWhat could be wrong?
Hello @deanloh
I see there is no background image attached to the mobile right now, kindly know that we do have an option for assigning a different background image per device basis, however to provide more information on this our team will need to take a closer look into your website.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide
Click Here to Get Avada Support
Thanks
-Ammar
Please add the support for Bluesky social
Hi,
To make a feature request like that, please go under “Engage” tab in your my.avada.com support account. Our devs collect feedback from there for new features.
We also request you to consider voting for existing high demand features at https://my.avada.com/feature-voting/
This allows our team to have a list of the most popular requests for future development. We value everyone’s opinion and continue to improve Avada with your help!
Thank you. – Abbas
Hello.. I have a Category page question. So when one clicks on a Category page you can see all the blog posts in that Category… I would not like to have any image/excerpt/date… I am unable to find this on backend.. so if you can let me know how to remove this in the backend would be very grateful.. here is the screenshot https://www.dropbox.com/scl/fi/pzhni7etqlwipice59i23/2024-11-14_09-29-56.jpg?rlkey=fybayahx1xbpwhb01knkafcx9&dl=0
Hello @ThemeSurf_TF
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide
Click Here to Get Avada Support
Thanks
-Ammar
Please how did you add filter by price https://avada.website/vegan-store/shop/
Hello @Triumph06
You can read all about our filter by price element here => https://avada.com/documentation/woo-filter-by-price-element/
Thanks
-Ammar
Just asking if this is an Avada or Tribe Event issue.. Getting constantly same PHP error:
PHP Parse error: syntax error, unexpected ‘return’ (T_RETURN) in /home/public_html/wp-content/themes/Avada/tribe-events/single-event.php on line 123
Any chance to get a solution, please..
Thank you
Hello @Burt37
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide
Click Here to Get Avada Support
Thanks
-Ammar
I think I’ll pass on the support ticket…
But at least now you are aware of the bug in the single-event.php file…
Thanks
Burt
Hello Burt37
We will get back to you
Is there a discount on black friday?
Hello @unitedonweb
There is no decision made on this yet, if there is a discount you will see this reflected on price
Thanks
-Ammar
Avada’s WooCommerce crossfade animation is not working
I enabled Cross Fade animation in the Avada’s WooCommerce settings but it’s not working.
I tried submitting a ticket, but I keep getting “There was an error with your submission” error.
Hello,
I can see your ticket was received in our system. We will respond there shortly. Please continue the conversation in the ticket.
Thank you. – Abbas
Can you do this so that a page is not created for every photo?
Hi
The media attachment pages are not created by Avada but rather in WordPress. You can use a plugin like Yoast to disable them
Thank you
If I disable this, does it have no impact on the theme and design? And I have read that it should also work without a plugin by making a change in the functions.php file. Do you perhaps know which change needs to be made?
Hello @wordgr
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide
Click Here to Get Avada Support
Thanks
-Ammar
Hello. I have a client that is using your theme. The previous designer purchased the theme but would like to update the theme and get support. Would I be able to buy the theme and then reinstall it on the client’s site, will the site then work again? If yes, How can i go about this?
Hello @theisingert
Yes, that is surely doable, you will just have to replace the older purchase code with yours and the theme will work as it should
You can get in touch with our support if you need more assistance on this.
Click Here to Get Avada Support
Thanks
-Ammar
O super, so I do not even need to reinstall the theme again?
Hi
If you are on a version below 7.3 then you will need to update this via FTP to the latest version. For 7.3 and above, you can simply add the new code and update Please do refer our documentation on how to update the theme, https://avada.com/documentation/how-to-update-the-avada-website-builder/
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Hello.
Is there a way to change the aspect ratio of YouTube videos. I want to change it from 16:9 to 9:16. Thanks in advance.
Hello @driven13
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide
Click Here to Get Avada Support
Thanks
-Ammar
Hello @da1712gta
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide
Click Here to Get Avada Support
Thanks
-Ammar
Hello again. Another question. If I use the YouTube element and try to insert an YouTube Short, it does not display. I tried using just the ID and also the complete URL but it is not displaying the YouTube Short. Any ideas…??
Thanks.
Hello @driven13
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide
Click Here to Get Avada Support
Thanks
-Ammar
Hello.
Is there a way to use the Avada Editor inside an editor that is inside a plugin…?? e.g. In the plugin “Popup Maker”, I can use the regular WordPress editor to create my content. But I cannot use the more user-friendly editor that comes with Avada, even though I an using the Avada theme. Any way to make this happen…??
Thanks in advance.
Ignore this question, as I figured out that I can turn this in the OPTIONS > BUILDER OPTIONS from the admin panel for Avada.
Hello @Driven13
I am afraid using Avada Builder inside the plugin is not something that can be done at the moment, we have no control over this from our end.
Thanks
-Ammar
I had two websites running on Avada 7.11.10. I’ve updated one of them to 7.11.11 and now on that updated one the 404 page is acting weird. The 404 content from the layout section is now below the main menu (I’m using the Header Layout 7, so no global menu layout). On other pages is working fine, the content is visible through the main menu. But only on the 404 page is below the main menu. Is this a bug or just some new configuration? I can’t seem to fix it.
Nevermind! I think I’m just stupid. :)) I solved it by modifying this: Avada > Options > Header > Header Styling, from a solid color to rgba(0,0,0,0). Sorry! I should have waited a bit more before commenting. But in my defense, when you live edit this scenario, is not showing up as it is on the live website. So at least this have to be investigated please! Thank you!
Hello @AAV_Multimedia
We are glad to hear that you have worked this out, regarding the legacy headers being editable from live builder, this is not a possibility since they require global options to be changed and cannot be changed using the live editor at the moment.
Thanks
-Ammar
I want to use this theme with ARMember. Has your team experienced conflicts or disfunction when used with ARMMeber plugins?
Hello @MrRayAyala
We have not officially tested Avada with this specific plugin so cannot provide you with any recommendation at the moment, we will suggest you get in touch with the plugin author(s) about the compatibility further.
Thanks
-Ammar
Hi, Ammar, I understand that you have not tested it. I was that response here in the comments. What I am asking is – Has your support team run into issues with your clients. If your clients are opening tickets when they use ARMember you can easily find that out. I’m not asking for what you haven’t done, I’m asking for what your support experience has been. If it was not a popular plugin I wouldnt ask. Thank you.
Hi
Our team has not received any reports for issues with the plugin. However. this can also imply that it is a not a widely used plugin among our users
Thank you, Shaminder
Thank you. This is good to know. I appreciate the follow-up.
You are most welcome
