39369 comments found.
how to deactivate my existing license from one domain and transfer to another domain?
Hello @mrfatbee
You will need to first unregister it from the current site and then remove it Avada from there if another license is not being used.
Once that is done, you should be able to register the same license on your other new domain, more about this can be read here => https://avada.com/documentation/how-to-use-my-avada/
Thanks
-Ammar
v7.11.11 Avada live not work both firefox, and chrome. (i already know that this is not a official support chat)
Hello @3danny
This is not an issue with the version you are currently on so this needs to be checked as to what is causing this, we will need you to kindly check if any of your 3rd party plugin is causing this.
Our team will need to take a closer look into this to provide you with more information on this.
Click Here to Get Avada Support
Thanks
-Ammar
Hi,
I would need to use the Elementor plugin to design my website. Is it compatible with your templates? I was looking to use this template: https://avada.website/portfolio/
Thanks
Cédric
Hello Cedric
We have not officially tested Elementor with Avada as it has its own Live Avada Builder which you can checkout here => https://avada.com/feature/live-visual-builder/
Thanks
-Ammar
Please I enabled “WooCommerce Cart Icon in Main Menu” under the global option, if I clicked the icon of the woo cart on my page it didn’t tame me to the card but rather took me back to the front page. Was I meant to link it to the shopping icon cart Icon?
Hi,
Please see that you specified a cart page in WooCommerce settings itself.
As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
After following this documentation https://avada.com/documentation/working-with-sticky-containers/ I found out something that’s not working as expected. I have the following configuration: a global header in a layout, and a single post title bar in another layout. My global header is a single container with the CSS Class “global-menu”, min height of 260px, and a Sticky Container Minimum Height of 60px. The single post title bar, also has a single container with sticky turned on and the Sticky Container Offset set to a CSS selector as ”.global-menu”. When a view a post, the single post title bar container is getting stuck, and not scrolling along with the global menu. If I use another container with fixed height as a Sticky Container Offset, it works. But not with the global stickey header. Any idea why this is happening? Cheers!
Hi,
We’d need to login and check your setup for this.
As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
If I purchase the Regular License, does that mean I can only create one website for myself and cannot create one for my client?
Hi
In a regular license you can create a site for an end client. This is generally what is used by most web developers
Please do refer here for any further info, https://avada.com/documentation/avada-license-information/
We thank you for your interest and would be delighted to have you as a part of our growing community!
Thank you, Shaminder
So with the extended license, will I have a platform similar to AVADA? Can my customers create their own websites without any limitations on the number of sites?
Hi,
The Extended license is still limited to a single end product. For your use case, it’s better to buy the regular license for your current project or client’s project. Just please do note, each additional website/project requires its own separate Avada License.
For more info on extend license, please see:
https://themeforest.net/licenses/terms/extended.Thank you. – Abbas
Does this theme solves customisation of Woocommerce? Will I need to buy other plugins if I set up my store on Avada?
Hello @iBobMarley
Avada surely comes with a layout builder which will enable you to create your own custom shop, archive and single product pages based on WooCommerce.
We have very extensive documentation about this here => https://avada.com/documentation/the-avada-woocommerce-builder-shop/
We will be happy for you to be a part of this Amazing Community 
Thanks
-Ammar
Hy Dears,
i have impoort the Avada Dispensary theme with my website i want to remove the pop of age restriction from it i can not find that part can you guys help me out on this issue? Will me very thankful for this.
Thanks
Hello @sadaqrehman20
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide
Click Here to Get Avada Support
Thanks
-Ammar
Hello My Avada Branding-WP Login Screen-Logo is failed to work on wordpress version 6.7. And, how to add RSS by Avada Builder?
Hello @digorder
We have released a patch for this already, kindly make sure that you are on latest version of Avada and all the patches have been applied.
Regarding your other query, kindly know that you have a valid support and should be able to open a support ticket with our team.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide
Click Here to Get Avada Support
Thanks
-Ammar
Wordpress 6.7 Avada 7.11.11 Avada Custom Branding v1.2 Avada Branding-WP Login Screen-Logo is not working still
Hello @digorder
You do have a valid support and should be able to open a support ticket with us further, can you kindly open a support ticket with us so that our team can check this out?
Click Here to Get Avada Support
Thanks
-Ammar
My client uses Avada. I am disappointed that there seems to be no List style for CPTs. If I could use the “Recent Posts” Element for FAQ or Event posts, I would have been done with this project in 1/2 hour instead of the 3 hours it’s already taken me trying to figure out how to create something (without code) that looks like the Recent Posts Element.
Hello @netwerksinc
Have you actually checked out our Post Card element? you should actually be able to create any kind of layout you want for your CPT using the post card and ACF, more about this can be read here => https://avada.com/documentation/how-to-use-post-cards-in-avada/
Thanks
-Ammar
Which Post Card are you referring to? I’ve tried each post card in the library and then downloaded some from the Studio to try to find one that would work. Using the Articles Post Card, when I reviewed the i help, it says “This post card will be used in the list view which can be triggered with the sorting element.” but I couldn’t find a Sorting Element or any kind of option that let you choose the List View.
Thanks Ammar for the link as well. I have also tried creating a new Library Element from scratch but still can’t figure out how to make it look like a list. Any further help would be appreciated. I am just looking for it to look like the Recent Posts
Hi,
As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page so our team can login and check your setup.
Click Here To Get Avada Support
Thank you. – Abbas
I did it once I figured out that the small grid sized column in the Post Card will expand depending on the column it is put in. I looked for a way to resize that column in the editor but couldn’t find one.
One more comment. It would be nice to know how to display the List View on the Post Cards.
You can simply create this by setting the number of columns to 1 in this case, once you do that you should see the list view, the trick is to create post card in such a way that all your items do look in a list state once they are in single column.
Thanks so much for the help.
You are most welcome
AVADA IS BROKEN. I cant edit any pages at all. Tried fresh installs from FTP and through Installations. the edits do not work.
Hello @Adamlue
There is no issue with the latest version of Avada, what you have described seems like to be an issue due to either incomplete installation or some other 3rd party plugin conflict, we will need to take a closer look into this to guide you further, we suggest you open a support ticket with our team so this can be checked.
Click Here to Get Avada Support
Thanks
-Ammar
My Avada license says it’s being used by another domain, but I actually moved my domain to a new host. Even on the website it lists the very domain that it says is unlicensed. Please help.
Yes, my support needs to be renewed, but this in NOT a technical question. I should be able to get help on the licensing side which is more administrative.
Thanks
Fixed it. Apparently, they changed the original purchase code.
Glad to hear you were able to fix the issue.
Thank you. – Abbas
After updated to latest version, the background images of some containers are not shown on mobile view.
For eg, compare this page on desktop and mobile view: https://www.howellunited.com.sg/about-us/ Desktop screenshot: https://share.nmblc.cloud/a9d7a7a0 Mobile screenshot: https://share.nmblc.cloud/d38de6fbWhat could be wrong?
Hello @deanloh
I see there is no background image attached to the mobile right now, kindly know that we do have an option for assigning a different background image per device basis, however to provide more information on this our team will need to take a closer look into your website.
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide
Click Here to Get Avada Support
Thanks
-Ammar
Please add the support for Bluesky social
Hi,
To make a feature request like that, please go under “Engage” tab in your my.avada.com support account. Our devs collect feedback from there for new features.
We also request you to consider voting for existing high demand features at https://my.avada.com/feature-voting/
This allows our team to have a list of the most popular requests for future development. We value everyone’s opinion and continue to improve Avada with your help!
Thank you. – Abbas
Hello.. I have a Category page question. So when one clicks on a Category page you can see all the blog posts in that Category… I would not like to have any image/excerpt/date… I am unable to find this on backend.. so if you can let me know how to remove this in the backend would be very grateful.. here is the screenshot https://www.dropbox.com/scl/fi/pzhni7etqlwipice59i23/2024-11-14_09-29-56.jpg?rlkey=fybayahx1xbpwhb01knkafcx9&dl=0
Hello @ThemeSurf_TF
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide
Click Here to Get Avada Support
Thanks
-Ammar
Please how did you add filter by price https://avada.website/vegan-store/shop/
Hello @Triumph06
You can read all about our filter by price element here => https://avada.com/documentation/woo-filter-by-price-element/
Thanks
-Ammar
Just asking if this is an Avada or Tribe Event issue.. Getting constantly same PHP error:
PHP Parse error: syntax error, unexpected ‘return’ (T_RETURN) in /home/public_html/wp-content/themes/Avada/tribe-events/single-event.php on line 123
Any chance to get a solution, please..
Thank you
Hello @Burt37
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide
Click Here to Get Avada Support
Thanks
-Ammar
I think I’ll pass on the support ticket…
But at least now you are aware of the bug in the single-event.php file…
Thanks
Burt
Hello Burt37
We will get back to you
Is there a discount on black friday?
Hello @unitedonweb
There is no decision made on this yet, if there is a discount you will see this reflected on price
Thanks
-Ammar
Avada’s WooCommerce crossfade animation is not working
I enabled Cross Fade animation in the Avada’s WooCommerce settings but it’s not working.
I tried submitting a ticket, but I keep getting “There was an error with your submission” error.
Hello,
I can see your ticket was received in our system. We will respond there shortly. Please continue the conversation in the ticket.
Thank you. – Abbas
Can you do this so that a page is not created for every photo?
Hi
The media attachment pages are not created by Avada but rather in WordPress. You can use a plugin like Yoast to disable them
Thank you
If I disable this, does it have no impact on the theme and design? And I have read that it should also work without a plugin by making a change in the functions.php file. Do you perhaps know which change needs to be made?
Hello @wordgr
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide
Click Here to Get Avada Support
Thanks
-Ammar
