1285 comments found.
Can this theme use for PHP (CodeIgniter) ?
Hi there, The Shopify platform does not use PHP (CodeIgniter), and neither does our theme. We use several languages such as Liquid, React, Node.js, etc. If you have and questions please let me know. Best regards
Please see below screenshots. I am trying to use variant images for product color variations. I changed the color swatches to variant images, and it worked for one product. However, for all other products, it still shows color swatches instead of the variant images. Additionally, the color swatches displayed are incorrect (see Screenshot 2).
Furthermore, the variant images are not appearing on the homepage—it only displays color swatches there as well (see Screenshot 3).
Could you please help me understand why the variant images are not working correctly and how I can fix this issue?
https://app.screenclip.com/bjt8/screenshot-1 https://app.screenclip.com/mefm/screenshot-2 https://app.screenclip.com/EXDM/screenshot-3I have fixed problem on screenshot-1 and 2. Now Why are not showing on home page variant images, it shows color swatches instead of variant image. Please see screenshot-3
https://app.screenclip.com/EXDM/screenshot-3Hi
Thank you for using our theme!
You should enable Image variant option for product items in Theme Settings -> Product items tab: https://letshare.link/d52f62a3cd
If you encounter any challenges while using the theme, have specific issues or need detailed support related to a product or service, please create the ticket at: https://support.the4.co Our support team will assist you accordingly!
Warm regards
Thanks for the reply. I have already fixed. Image variant option for product items in Theme Settings -> Product items tab ALREADY ENALBED. PROBLEM SOLVED.
Furthermore, the variant images are not appearing on the homepage—it only displays color swatches there as well (see Screenshot 3).
https://app.screenclip.com/EXDM/screenshot-3Thank for your support. Solved 
Can the theme be used with Wordpress as well or only with Shopify?
Hi
This theme is for Shopify platform only, you can buy Kalles theme for Wordpress at this link: https://themeforest.net/item/kalles-versatile-woocommerce-theme/34529223?s_rank=5
Warm regards
Hey, I adjusted my Quick view and quick shop and must point the product template to a-configs? if I do that it will remove my main product template could you help me?
Hi
Sorry i don’t quite understand your question. To config the quick view content, you can do it in config page: https://letshare.link/947a8db7bf
If you encounter any challenges while using the theme, have specific issues or need detailed support related to a product or service, please create the ticket at: https://support.the4.co Our support team will assist you accordingly!
Thank you!
Hello, can this work with Yournotify SMTP? https://yournotify.com
Hi Can we use the theme without e-composer or just a free version ??
Hello,
Thank you for your interest in our theme. The theme works entirely independently without the need for Ecomposer support. However, the flexibility and feature combination of the theme may not be as excellent as an app. Therefore, if you wish to be more creative, you might consider combining it with this app.
Additionally, when you purchase the The4 theme, you’ll receive 6 months of free usage of the Partner Plan (equivalent to the Standard Plan) at this link: https://ecomposer.io/pages/theme-partners.
For the free plan, you can review the benefits it provides here: https://ecomposer.io/pages/pricing.
Please feel free to explore and let us know if you have any further questions.
Lmao, so you pay for a theme but you can’t use it if you want to be “more creative” without paying e-composer. Thanks for the answer i’m going to search another theme without additional fee
Hi there,
Perhaps there’s a misunderstanding in your response. We have over 70 available sections for you to choose from and configure. You can use these sections to build layouts exactly like those displayed in our demo: https://letshare.link/4f520f417c With the number of sections and the demos we’ve created, we can confidently state that our template library is extensive.
As for the EComposer app, many customers who prefer a drag-and-drop tool with design capabilities to create their own layouts can use this app to design independently: https://letshare.link/8451e51991
Therefore, you may want to reconsider using the theme. Everything showcased in our demo is fully supported and implemented 100% using the theme’s built-in features.
You can check it out here: https://preview.themeforest.net/item/kalles-clean-versatile-shopify-theme/full_screen_preview/26320622
Thank you for your question.
Hi we are using Collections with Product desing 7, but we get a transparent add to car button, how can we add a backgorund color to it? Thanks
Yes. without e-composer please, shoud we make it with Custom CSS?
Hi dears,
Could you please create a ticket in our support system so that I can check and configure it for you?
Looking forward to your response.
Best regards,
Thanks!
Does this theme support creating a “Upload your file” (for instance an image) in the Product Page, before the client Add to Cart?
Hi there, you can use Customizable product section, please help me to see the link https://www.loom.com/share/de1f3f8bab124b0f9f00d367c9b78403. Regards
is there any setting or option available in the theme which provide a option to the front end user to change the site light mode to dark mode, ? or how i can add a option for front end user to, switch the color of the site?
Hi there, Currently, our theme doesn’t support this function. We will hope in the next version, our theme will update it. Please follow our theme and can receive the notification. Now, is there any question we can help you with? Best regards.
ok, there is another issue in the theme , i have installed your theme and, i got, issue, at shop page, when we change the product view to 3 to 4 and 4 to 2 it’s not working, it’s works only first time, when we switch , 2 to three product view, mode, but next time when we switch again, means 4 to 6 view, then it’s not working please visit my site, and check it there, here is the link.. aucrystals.com/shop/
Hi there, This is the Shopify theme not Wordpress, with its technical capabilities and frequent updates, I recommend you consider using the Kalles Shopify theme. As for our WordPress theme, it requires more time for long-term research to handle updates and technical issues.
Please open a ticket on our support system for further assistance: https://support.the4.co/ Hope to hear from you soon on support system. Best regards
Hello, pre-sale question.
As it has been mentioned multiple times, I still don’t understand what we are getting with the built-in features and what’s required to be paid for afterwards. I understand the Ecomrise for advanced features like sales pop-up, etc. However, my question is regarding Ecomposer. So far, I have no idea whether Ecomposer is actually really needed in terms of using the theme itself or if I can use it with Shopify Builder itself. For example, are all of the templates available within Shopify Builder, or do they require Ecomposer? Let’s say, I’ll use paid Ecomrise without installing Ecomposer. Will all the demos look the same, or will they require Ecomposer?
I’ve used your themes before, but the fact that you are not transparent about what is included and what is not makes my head turn around. Please, I don’t care about shady replies to one of my questions. Either make it clear what’s included and what is not, or I’m out. In basic terms: To use this feature after 6 months, you will need to have a paid version of this plugin, considering I’m already using a paid version of Ecomrise.
Thanks
Hello, Thank you for your interest in our product.
We would like to address your concerns as follows:
The Ecomrise and Ecomposer apps are not mandatory for using the theme. All the core features of the theme are available and functional without requiring any additional apps.
However, these apps can be useful in the following cases:
Ecomrise: This app can save you time when updating, importing theme demos, logging in to add wishlist items, etc. For features included in The4 theme, this app is free. However, for advanced upselling features, there is a small fee (approximately $10/month). Additionally, you get 6 months free under the Partner Plan.
Ecomposer: This app allows for advanced customization of sections and provides flexible block usage with a drag-and-drop editor. That said, we recommend mastering the theme itself before deciding to integrate this app. Similarly, it comes with 6 months free under the Partner Plan.
After the 6-month free period, you can keep the customizations you’ve made. For more information about maintaining features or upgrading plans, we suggest contacting the app directly.
You can decide whether to use these apps based on your needs, but rest assured that the theme is fully functional on its own.
Feel free to reach out if you have any further questions. Best regards,
Hi there,
Thanks a lot for getting back to me! So, as far as I can tell, I’m only required to pay for Ecomrise if I ever need to use advanced upselling features like wishlists or sales pop-ups, etc. But regarding Ecomposer, I don’t have to pay anything after six months, even if I build 20 pages or sections using the page builder within that time. Is that right? According to their pricing plan, you can only create one page or section using the free version, so I’m giving you an example above. By the way, does the theme come with standard features like product quick view or a top bar on its own?
Thanks again!
Hi Team,
How can I change the color of the Heading of the Linklist in the Mega Menu?
Hi there, Yes, we can guide you change it, please open a ticket at our support system: https://support.the4.co/ Our team will help you accordingly! Thank you!
Dear Support Team,
I hope this message finds you well. I purchased one of your themes a while ago but only used it briefly for testing purposes on Shopify. Since I primarily work with WooCommerce, I didn’t continue using it at the time.
Now, I am starting my first Shopify store and would like to use the theme I purchased. However, when I attempt to activate it, I receive the following error message:
“Your purchase code is invalid since it is being activated at another store f98dbe.myshopify.com. Please open a ticket at support.the4.co to get quick assistance.”
I kindly request your assistance in resolving this issue so I can activate the theme on my new Shopify store. If additional details or verifications are required, please let me know.
Thank you for your prompt attention to this matter.
Hi there, Our colleague checked your ticket. You check and let us know if you have any questions. Best regards
Hey, I bought a long time ago Kalles theme Version: 1.1.4 on Wordpress. How do I update to a newer version on Wordpress and will the store work properly?
Hello, Thank you for your question! This is the Kalles Shopify theme. As for the WordPress theme, I am still waiting for updates from the DEV team regarding the version update. However, for this issue, we are unable to provide a specific timeline.
If you have better options in mind, we would recommend considering Shopify Market and using the Kalles Shopify theme as an alternative. Best regards
Hi, If I use Shopify payment, will the checkout page show the payment details in the customer’s currency if it differs from the store’s currency?
Hi there, the currency will be shown automatically according to the market that you set “Primary”. Please see the link for more details https://www.loom.com/share/7cb506f2596e47529d28936c0aef9536. Best regards, Lina
Do I need any apps to add or subscribe to get all the theme’s features?
Hi there,
The theme includes all core features, so no additional apps or subscriptions are required. However, for specific needs like reviews, you may choose to install apps.
Best regards
HI, I have a few pre-sale questions:
- login feature for user (to save items so they can order/pay later) - search - click thru to a custom order form of an item that shopers want to customize or which is not in stock ie. A fill out form which includes item name/number and contact info; a Notification after form sent that a follow up will be done by a representative – and email is sent to client - shipping worldwide; by weight/country or flat fee $25; Free shipping for items over $500 (she will get t more info on this) - payment in SGD (singapore)
Thanks
Hi there,
For the Login Feature for Users, you can consider using the Wishlist feature with Ecomrise, which allows users to save items for future orders. Regarding the out-of-stock notifications, we have a built-in function for this, but you’ll need to use a third-party app to send the automatic notification to customers when an item is back in stock.
For more details, please open a ticket at https://support.the4.co/. Our team will help you accordingly! Thank you!
Is there a version for WordPress on this theme?
Hi there, We currently have a WordPress version available. However, due to limited resources, we are unable to provide extensive support for this version at the moment. You might consider exploring other WordPress themes, and please let us know if you have any further questions. Best regards
EU market required unit price, does your theme support to display the data? https://help.shopify.com/en/manual/products/details/product-pricing/unit-pricing
Hi there, For technical questions, please open a ticket at our support system: https://support.the4.co/ Our team will help you accordingly! Thank you!
Please correct the Turkiye flag on your info
Hi there, We are really sorry for this mistake, we recognised this issue and fixed it ASAP. Now it is correct. If you have any questions please let me know. Thank you so much!
Thank you for the prompt action. Will be buying the theme soon! Have a great day!
I just found the following statement in staff reply. If i understand well i have to pay monthly fee to use all features of this theme?? Can you please clarify which of the adtvertised /included feature works only if i pay 3rd party app monthly subscription.
- Recent Sales Popup feature is currently available in the theme, but it uses mock data. However, if you upgrade to the paid version, the popup can display real buyer data.
- the Frequently Bought Together section currently only shows the default prices of all products, but with the EcomRise app, you can customize prices to offer better discounts to customers.
- Volume Discount feature is not available in the free version
?
Hi there, You said is correct. These features of EcomRise are advanced features and are not included in the free features. With these features, you can enjoy a 6-month free trial under the Partner plan when using The4 theme. EcomRise offers free features for The4 customers such as theme updates, one-click demo import, wishlist, etc.
With our understanding of the app, it might still not be entirely clear to you. For the most accurate information, we recommend contacting the app directly for further clarification. Best regards
Then the features page on your demo page is misleading. There you advertise the “Frequently Purchased” feature as if it were part of the theme. But it is not, only if I subscribe to Ecomrise. So if you mix built-in and subscription-only features on that page, I have completely lost my trust in that information. I would really like to buy this theme but only after I know what I am getting for $89. So you don’t need to write a nice polite answer, just a list of all the built-in features that are available without a long-term subscription. And another list of the features that are available with a subscription. Thank you.
