6406 comments found.
Do you have an adblock detector? This feature is very important.
Hello fagnervha,
We apologize, but currently, we do not have a built-in AdBlock detection feature. However, you can implement this feature using a third-party plugin.
How to Detect AdBlock Users in WordPress (3 Methods)
Thank You!
I absolutely love this theme and its numerous features, but recently, I’ve seen a total drop in Google traffic and all my indexed posts/pages. I’ve invested countless hours, days, and months into optimization, addressing some issues, yet the biggest challenge remains Google’s “Mobile-First” focus.
Despite optimizing for under 1-second load times, I still haven’t resolved the LCP problem indicated by Google’s PageSpeed Insights for mobile. This delay stems from the “lazy-loaded” content. I’ve explored every possible solution, including recommended options from JNews support, adjusting CSS code, Java code, PHP.functions, and various plugins—yet the list goes on without resolution.
After all the effort and sleepless nights, I haven’t been able to eliminate the “lazy-loaded” issue from the hero section.
I believe the JNews team should consider removing lazy load altogether, allowing users to implement it as they see fit. It’s an amazing theme, but it becomes futile if it hampers organic traffic due to high LCP.
I’m concerned I won’t be able to maintain this theme if the team can’t resolve the issue. I’m down to only my homepage being indexed out of 500+ articles. Users have been voicing their complaints in the forums/comments for years. Please inform us as soon as possible if this can be fixed soon, or if it’s not feasible at all.
Hello kailonkk,
We have documentation regarding Page Speed & Core Web Vitals that you can follow at the link below.
If you have any further questions, feel free to create a new topic on our support forum.
Thank You!
I am returning with an update regarding the above issue. I have followed your instructions step by step without missing anything.
End result: Slower page speed and the problem remained unsolved with a broken site. (yes, I cleared the cache etc…)
I then reverted back to my prior setup I had before which was much better although the problem “Lazy load” is still attached. A quick fix I later tried was to replace the homepage hero section with Text first then image (somewhat helped) but this does not however solve it for individual pages.
This could be a Jnews problem to solve or it can simply just be my website, who knows at this point, but I remain hopeful. I have removed multiple other plugins and features since then to help with performance and possible conflicts shrugs.
If curious my site is https://buzzkue.com
Hello kailonkk,
We apologize for the delay in our response.
We have checked your site, and it loads quickly on our side. Additionally, we noticed that your Google Page Speed score is good. Have you made any improvements?
If you haven’t made any changes after following our documentation, it might take some time for the improvements to be reflected.
Thank You
Hi, I bought the theme for a gaming news site. I imported to demo but I have no idea how to add or edit the PRO / CONS and points widget show on the demo. I tried edit with elementor but it not showing up. Is there any doc on how to utilize these template? Also what happen if I import another demo? I’d like to keep every demo content and plugin from game demo, but I like the style of the ARTMAGZ
Hello YungYang,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Our support team would be happy to help you.
Thank You
Hello
I recently purchased a new JNews theme license and activated it.
However, when I try to import the demo content, I receive the error message: “Install Demo Failed: The response is not a valid JSON response.”
Could you please guide me on how to resolve this issue?
Can anyone help me please
Hello techytrendar,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Our support team would be happy to help you.
Thank You
Hello, I have a few questions. Is it possible to adjust the paywall to allow you to lock an article, such as a photo album, and display the first photo only partially, or as a blur? Is it possible to make a masonry style from a ready-made demo? And finally, I need some kind of pop-up when visiting the page as a warning about adult content, is there anything like that directly in the theme? Thank you
Hello gzeerak,
We do not have a feature to automatically restrict photo content displayed in premium articles. Content can only be restricted based on the number of paragraphs shown in the premium article preview.
If you want more flexibility in customizing the premium content preview, you can enable the `Enable Content Preview` option and manually add the preview content in the “Content Preview” section.
You can modify the style of the prebuilt demo by adjusting the settings in “JNews > Customize Style” as you prefer or by adding additional styles in the “Additional CSS” menu.
We do not have a built-in feature to display a warning popup when accessing the website. You may look for a third-party plugin that offers this functionality.
If you have any further questions or need further help, please create a support ticket in our official support forum using the link below
Our support team will help you.
Thank You
Hello, Is it possible to modify the paywall to allow, for example, locking an article like a photo album and displaying the first photo only partially, or as a blur? and , is it possible to somehow create a masonry style from some ready-made demo? Thank you
Hello gzeerak,
We do not have a feature to automatically restrict photo content displayed in premium articles. Content can only be restricted based on the number of paragraphs shown in the premium article preview.
If you want more flexibility in customizing the premium content preview, you can enable the “Enable Content Preview” option and manually add the preview content in the `Content Preview` section.
You can modify the style of the prebuilt demo by adjusting the settings in “JNews > Customize Style” as you prefer or by adding additional styles in the “Additional CSS” menu.
If you have any further questions or need further help, please create a support ticket in our official support forum using the link below
Our support team will help you.
Thank You
Hi,
2 quick questions:
all prebuilt site are RTL supported? https://jnews.io/seo/2022/11/07/8-best-woocommerce-wishlist-plugins/and what is the website builder? your build or elementor?
Hello marwank12,
All of our demos support RTL, and you can readjust it if you import a non-RTL demo.
As for the Page Builder, the JNews theme fully supports page creation using WPBakery and Elementor.
Thank You
Thanks for the reply,
but do you have your own builder for the user who has no idea about elemntor or Bakery? if there is a demo access would be better.
Thanks
Hello marwank12,
Currently, we do not have our own Page Builder. We recommend that you try using Elementor as a Page Builder; Elementor has a large user base and an active community.
On jnews.io, there is a Live Visual Builder feature section; you can click on that section to try it.
Thank You
Thank you so much for your feedback. I have managed to successfully put my country’s Currency PGK on the Listing Pro Theme. I’m very grateful of your service.
You’re welcome digigurultd!
Thank you for using the JNews theme!
We are very happy to hear that 
Hey all Wil the Jnews theme ever get ported to run fully on Gutenberg ??
Hello HoracioStjeward,
Currently, the JNews theme is not yet fully compatible with Gutenberg.
JNews theme elements are best utilized with Elementor or WPBakery Page Builder for creating pages.
However, you are welcome to use the Gutenberg Editor for creating posts.
Thank You
okay, looking forward to a native gutenberg news theme that is easy to switch from jnews 11
Also the author page is not opening : https://www.nenehschoice.nl/author/neneh/
Regards
Hello scriptfeedsdev,
Please continue this topic further by sending us an email. You can send us an email using the contact feature on our Author page.
Thank You
Regards,
Message mail sent.
Bagaimana cara menambah lisensi untuk domain lain??
Hallo afkaristudio,
Sistem lisensi kami hanya aktif untuk 1 domain dan licensi tersebut sudah termasuk Sub-Domain. Bila anda ingin menambah lisensi untuk domain lain, pertama-tama anda dapat membeli lisensi JNews baru, kemudian mengaktifkan lisensi tersebut di domain baru yang ingin anda gunakan.
Untuk langkah-langkah mengaktifkan lisensi, anda dapat mencoba melihat dokumentasi kami tentang mengaktifkan lisensi di link di bawah ini.
Kami harap jawaban ini membantu.
Terima Kasih
Kami kebingungan untuk meletakkan iklan banner dibagian sidebar, ada tutorial terbarunya?? tolong dibantu…
bagaimana yg di maksud kolom2 nomor ini? dibagian mana settingannya?? https://prnt.sc/HQLQLcy_Gp_k
Hallo afkaristudio,
Anda dapat pergi ke menu “Appearence -> Widgets” dan menambahkan widget “JNews – Ads Block” untuk menambahkan iklan di sidebar yang anda inginkan.
Untuk Column, maksud dari Column tersebut adalah rekomendasi Column untuk menampilkan widget tersebut. Misal dalam demo JNews default, Column untuk Sidebar (bagian kanan) adalah 4, sisanya disebelah kiri adalah 8,
Jika anda memiliki pertanyaan lebih lanjut atau pertanyaan lain, anda dapat membuat sebuah topik baru di Forum Support kami di link di bawah ini.
Terima Kasih
jujur, tak paham apa yang dimaksud, setelh taruh Jnews-Ads Block, tidak ada ruang untuk memasukkan image atau code, https://prnt.sc/-sUETIcGmA11
Hallo afkaristudio,
Mohon maaf atas hal tersebut. Dapatkah kami mengetahui versi JNews yang anda gunakan saat ini?
Untuk saat ini JNews memiliki versi 11.6.8. Bila anda belum memperbaruinya ke versi terbaru, kami menyarankan anda untuk memperbaruinya terlebih dahulu.
Bila anda sudah memperbarui tema JNews ke versi terbaru dan masih mengalaminya, kami menyarankan anda untuk membuat topik baru di forum support kami. Nanti, akan ada tim Support kami yang akan membantu lebih lanjut.
Terima Kasih
i have this bug in the theme for singed in user it show this and not sing in it does not show the hero slider
https://paste.pics/8a9499110ac19ca0d0b0244f32643fe3 https://paste.pics/bcc4ce9693682b610f7cf7b95eeee542Hello urek123,
When we checked your site, it seems everything is fine. On our side, your site looks like this.
Usually, when the design looks different when logged in and logged out, it’s most likely due to cache. Cache can be stored either from the site or your browser. Please make sure to clear all cache before reviewing the changes you made to your site.
If you have any further questions, feel free to create a new topic in our support forum.
Thank You
hi , i hope you’re doing well it wasn’t cache issue bcs i was 100% sure i cleared all cache
i solved it by disabling all elementor features in settings then i added the hero section manually using elemntor
Hello urek123,
We’re glad you were able to resolve the issue.
In Elementor Features, there is an option for Element Caching. You can try disabling only the Element Caching feature or the Ongoing Experiments feature.
In any case, we’re happy that you have resolved this issue.
Thank You
Hello! I had bought 4 licenses of this theme. One site has been deactivated. How can I find which of the 4 licenses was used on that site? Can I use the license again on a new project? I know it will not be supported.
Hello papadio,
Our license is only for 1 domain. If you want to transfer the license to a new domain, you can deactivate the license for the old domain and activate it on the new domain. When you try to activate the license, you will see the license you have, how many are available, and which domain the license is currently being used on. For more details, please refer to our documentation on activating the license in the link below.
We hope this answer helps.
Thank You
Your guide is different from your interface so it didn’t help at all. So, let’s go again. I had bought 4 licenses for 4 domains. One domain has been deactivated. In your panel there is NO BUTTON to deactivate or show me in which domain each license is activated. The only button that exists there, is to renew support. So, I read your guide and it was saying just uninstall the theme because neither in wordpress panel had to deactivate the license. And I did so. Now I have 4 licenses in 3 domains and I don’t know which license belongs to which domain. And of course I have no idea which license is available in case I want to use it in the future.
Hello papadio,
We apologize for the inconvenience. Currently, you are unable to view information about whether the JNews license has been used or not.
In the documentation, there is a section on “Moving Theme License.” If your domain is not active at the moment, you do not need to do anything. When you start a new project and purchase a new domain, you can follow the “Moving Theme License” steps in our documentation.
You will only be able to see information about the JNews license when you are in the process of activating it. For example, you can create a site on localhost and try activating the JNews license there. You will then be able to see the information related to the JNews license.
We sincerely apologize for the inconvenience. We hope our response helps.
Thank You
Bisa engga pake plugin review tanpa harus hidupin Plugin Schema tapi structured data review nya tetep bisa kita pakai?
Hallo kautsarjuharii,
Anda bisa menggunakan plugin jNews – Review tanpa perlu plugin JNews – JSON LD Rich Snippet, tetapi schema atau JSON-LD tidak akan di generate.
Jadi jawaban singkatnya, tidak.
Terima Kasih
Ada rencana untuk major update kah?
Hallo kautsarjuharii,
Kami ada rencana update, tetapi kami belum dapat memastikan kapan hal itu akan dilakukan.
Kami harap anda dapat bersabar menunggu pembaruan tersebut.
Terima Kasih
Thank you for this, but i have another important question pls, I see that TOP BAR is available on the desktop version but it doesn’t have a mobile version, how do I find it?
Please check the support ticket for more details. thanks
Hello infoermestv,
We are moving our support process solely to our support forum at https://support.jegtheme.com/forums/forum/template-kit/
Please try to open a new support ticket on our forum.
You can ask your question or problem about this product there. Our support team will help you as soon.
Thank You
After updating to the latest elementor plugin the theme broke down and after a thorough investigation there are compatibility issues with the Jnews block element on the new version of the theme, how can you address this?
Hello arthurk186,
If you have a caching feature, you can try clearing all the cache on your site. If that doesn’t work, you can try disabling the caching feature temporarily.
After that, if you have any optimization features, you can try disabling those as well. Often, issues after an update are caused by optimization features or the need to clear the cache.
If you have any further questions, feel free to create a new topic on our support forum below.
Thank You
Tried those options first before i commented here its been a month now and nothing seems to work, all this was caused by the update I made
Hello arthurk186,
If so, could you please continue this topic by sending us an email? You can provide us with a screenshot showing how the issue appears on your end. We would also appreciate it if you could include the URL link to your site so we can review it from our side.
To send us an email, you can use the contact feature on our Author page. Our team will assist you further.
Thank You
shared this but haven’t seen any reply
Hello arthurk186,
The email has been replied to.
We hope you can check it.
Thank You
how to move my license key to old domain to new domain?
Hello texonsolutions,
When you move your site to a new domain, you will be prompted to activate the license. You can deactivate the license on the old domain when activating the license on the new domain. This process is similar to activating the license for the first time.
Thank You
yes. i have done same process, as you said. Jnews dashboard is looks blank..
refer screenshot – https://paste.pics/SQX7T
if needed i will share the login credentials.
Hello texonsolutions,
We apologize for the delay in our response. Please continue with this process via email. You can contact us through the contact feature on our Author page.
Thank You
Hello, i need your help please,
Your documentation says that your theme supports PolyLang, I created a test clone of the website and installed PolyLang but I ran into one problem, I can’t change the ad banner on the header for other languages, how can I solve this?
I mean for example the ad banner on the English language version of the site should be different and on the Italian language site it should be different,
Almost everything changes including the ad banners but I can’t change the ad banner on the header. i mean this banner: https://prnt.sc/n6sOpeLnv9AM
Can you advise me what to do?
Thank in advance!
Is anyone home?
Hello infoermestv,
We apologize for the delay in our response. You previously asked about this in our support forum, and we have already provided an answer. We hope you can take a look at it.
If you have any further questions, feel free to create a new topic in our support forum.
Thank You
Thank you for this, but i have another important question pls, I see that TOP BAR is available on the desktop version but it doesn’t have a mobile version, how do I find it?
Please check the support ticket for more details. thanks
Hello infoermestv,
Our Support Team has answered your question in the forum you created. We hope you can check it.
If you have any other questions, feel free to create a new topic in our support forum. We will respond as quickly as we can.
Thank You
Before making the purchase I have a question: Can it be used or is it prepared for the Redsys payment gateway, which is the one used by Spanish banks?
Hello pardog,
We apologize for the delay in our response. Currently, we do not support the Redsys payment gateway. At the moment, the available payment gateways are PayPal and Stripe.
If you wish to use Redsys, you can consider using the WooCommerce Subscription plugin.
We apologize for the inconvenience.
Thank You