26866 comments found.
The gallery option in the post settings, I put the images don’t appear anywhere. Which option is selected?
Hi,
After adding the images in the post edit screen -> https://prnt.sc/l5_krszrIVOZ then you can edit the post template with the composer -> https://prnt.sc/3kSqFAuXdoYz and add either of these 2 gallery elements https://prnt.sc/c80dcWDJtEyW Those will display the gallery. Please try it. In case you have more questions please let us know via the support forum or by email https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Hi,
I have a couple of questions:
Can I mix and match different templates? For example, can I combine the Doctors Pro template with the Amsonia template for the newspaper section and also add a shop page from another template? Can I use the Doctors Pro template to create 2-3 different databases? For example, the first page for a green medical facilities database, the next page for an orange artists database, and the third page for a brown organic farmers database?
Regarding the Doctors Pro template, I have a question about this section: https://demo.tagdiv.com/newspaper_doctors_pro/tdtax_location/united-states/. Do I have the ability to fully modify the sorting options? For instance, I don’t need the male and female categories. Specifically, I would like to change “Doctor Names” to “Business Names.” Additionally, where can I find and remove the dollar sign and the monetary amount? Ideally, I would like to replace that with a phone number or something else. Is the template fully editable, so I can create something similar with my own custom blocks? Also is this template editable? https://demo.tagdiv.com/newspaper_doctors_pro/tdcpt_doctors/griffin-dwayne/ Can I delete the Get in Touch part and change it with a custom block?
Thank you!
let say I have 600 different medical facilities, artist, farmers is it possible to import a csv file with name | address | phone number etc … to create 600 listing?
Hi,
Yes you can mix multiple demos. For the post types, taxonomies, custom fields, you can either install the theme plugins that add them https://prnt.sc/FgDDSnxwQXcq or create your own using the ACF plugin. Then the pages and templates for each demo can be imported separately from the cloud library https://prnt.sc/ATW-QytCJKnL
The doctors demo has a few taxonomies for the doctors post type https://prnt.sc/OBAloi_kW17I These can be renamed or removed. And in the filters you can choose what you want to display https://prnt.sc/CR2gvgqA_HYQ Modifications to the taxonomies, post type, and the module that displays the doctors (including the dollar icon) must be done in the Doctors plugin directly. Our older directory demos don’t use the ACF for them and the newer module builder from the composer. So for example the dollar icon is defined here in the plugin https://prnt.sc/pDCXujL8-t9t
As a note, you don’t have to use the theme directory plugins for each demo, you could simply create your own post types, taxonomies, and the custom fields you require, and then use the templates of the demos to display them. The templates can all be edited with the composer, you can customize or change the custom fields displayed in them, for example https://prnt.sc/7KTyPkFkywUb Or you can remove what you do not need.
The theme doesn’t have an import option for listings. If you want to import them into wordpress, it could maybe be done with a plugin. Maybe with this one https://www.wpallimport.com/documentation/importing-an-xml-or-csv-file/
We can discuss more. I suggest to send us an email at contact@tagdiv.com and let us know if you have more questions.
Regards, Simion C.
I sent a message a few hours ago with some questions that we have related to this theme features based on our project. We sent the message from your profile page contact form here. We’re looking forward to know you feedback soon.
Hi,
I have replied to the email.
Regards, Simion C.
I want to update newspaper theme from 8.5 to 12 version.
I’ve already purchased version 12
How I can update?
Hi,
From such an old version the theme will have to be updated manually, through wordpress or using a file manager https://tagdiv.com/update-newspaper-theme/ First it is recommended to make a backup of the website. Then if you want to do it through wordpress, you can switch to a default wordpress theme https://prnt.sc/zwgYjo3BPfSM and then delete the Newspaper theme. Then install the new theme and activate it. After doing that, please install and activate the standard pack plugin https://prnt.sc/TvyQmxpAB3Cm This plugin is required for older websites. In case there are any issues after updating, we can take a look, please send us an email at contact@tagdiv.com and provide a link to the website and admin login, also cPanel if possible.
Regards, Simion C.
Hi,
I am new to website creation and still learning how to use different tools effectively. I would really appreciate your guidance and support.
I have reviewed the technical support forum and understand that tagDiv Composer is the recommended page builder for creating pages and cloud templates, as it is fully integrated with tagDiv Cloud Library. However, for creating posts, it is advised to use Gutenberg or the Classic Editor.
I would like to ask if it is possible to use Elementor Pro to create and edit posts without causing any issues to my website. Could you please clarify whether this is compatible with your theme and if there are any potential conflicts I should be aware of?
Looking forward to your response. Best regards,
Hi,
That is correct, we recommend creating the post content with the wordpress editors, either the Classic editor or Gutenberg. Because if the post content is built with elementor or a page builder, there can be design issues, or issues using the composer to edit the post template. It is usually best to not use two builders at the same time if possible. Our recommendation is to use just the composer. Please let us know if we can help more, I suggest using the support forum or sending us an email at contact@tagdiv.com We will check and get back to you as soon as possible.
Regards, Simion C.
Cool. From your response, I understand that it is better to stick to a single post builder rather than switching from one to another from time to time.
So, if I limit my work to using only Elementor Pro and completely stop using Gutenberg or the Classic Editor, there should be no issue.
Please correct me if my understanding is wrong.
thank you very much
The potential conflicts will be between elementor and our composer. Meaning if you use elementor for the post content, and the composer for the post template. On the other hand, it could also work fine. We don’t regularly test elementor with the theme, so I can’t say for sure that there will be no issues in this case. To avoid having issues my suggestion is to use the wordpress editors for the post content. You could test it however, build a post as needed with elementor, then check if it displays correctly on the website with a theme post template, and also if the post template can still be edited correctly with the composer. If it’s all fine, then you could continue doing it in the same way.
Regards, Simion C.
I’m using the Header Template – Pulses PRO Template. How can I fix this issue? On the development site, the submenu width is perfect, but on the production (live) site, the menu is wrapped or shrinks. How can I fix this? https://shorturl.at/8S4oJ
Hi,
You could use the option to set a width for the sub-menu, in the composer click on the menu and check in the general tab https://prnt.sc/nmz-yOGVjSI5 Then the sub-menu should have the width you set there. Please give it a try. In case there are any problems, please send us an email at contact@tagdiv.com and provide admin login for the website, we will take a closer look.
Regards, Simion C.
Hi TagDiv Team. I’m the very happy owner of your theme and we have a website with quiet a few traffic on it. It was working very good until few days ago. “critical error on this website”. And We don’t know more.
Url is https://testeurdecbd.fr/
We can provide access to our hosting of course, but we are lost. We check your documentation with hosting requierement and did all what was advise but don’t change anything.
Help :/ Thank you a lot in advance
Hi,
I see the website is not working. Something must have happened. The first thing to do would be to activate wp debug in the wp-config file https://prnt.sc/XfRAPUIk5wBN which should then display information about the problem on the website. Maybe it’s a faulty plugin. We can take a look as well, please send us the login details for the website and for the server at contact@tagdiv.com and we will check as soon as possible.
Regards, Simion C.
Thank you
So, After I contacted my Hosting, we manage to see that it’s your plugin TD-Woo who create an error. I deleted it on the FTP, and now my website is working properly. I’m sending you the error report on the provided email.
Thank you
That is very unusual, our shop plugin should not cause such problems. We will check as well, please include admin login in the email, and also FTP.
Regards, Simion C.
Hi guys, I just update the site, and now the front page is broken, can you please help me?
https://www.laglvl.com/Regards,
Hi,
It looks quite broken. If its possible to restore it using a backup, I suggest restoring the backup. If that isn’t possible, we will investigate this issue on the website to see what is causing it. We will need admin login, also cPanel access, you can send these by email at contact@tagdiv.com We will begin an investigation as soon as we can.
Regards, Simion C.
Hello, I uploaded this site in my panel it was working fine but now showing 404 error. why?
Hi,
I can’t say unfortunately. Without having all the details or investigating the problem, it is hard to know why it happens. Please send us an email at contact@tagdiv.com and provide a link to the website, admin login, also access to cPanel. Include a few details about the issue, in the email. Then we will investigate the problem as soon as possible.
Regards, Simion C.
What is going on with this theme? Yesterday I deleted over 50,000 fake spam users. Today I now have more than 600 already. How do I stop this?
Hi,
That’s quite a lot. Is it a website that requires registration for users? If not, I suggest disabling user registration in wordpress https://prnt.sc/wiuU9WNsZrD- But if you do require users to register, then I suggest using recaptcha https://prnt.sc/Gkt-lNYmGGdD which should prevent such spam. Let us know if we can help, I suggest to send us an email at contact@tagdiv.com and we can discuss more.
Regards, Simion C.
Hello, I’m trying to import this page https://demo.tagdiv.com/newspaper_blockchain_pro/contact/
The problem is that the form is not getting imported. Can I please have the code used for that form?
Hi,
That’s a form from the Contact form 7 plugin https://prnt.sc/LIWCPGKzQsOt It is added in a column text element in the page https://prnt.sc/bsfRn0YhP1vp If you would like to have a form like that, it will require installing the Contact form 7 plugin https://wordpress.org/plugins/contact-form-7/ Then there’s a it of customization involved to make it look the same as in our demo. We can help with it, I suggest to send us an email at contact@tagdiv.com and provide a link to the website and admin login.
Regards, Simion C.
How to install and enable the “Advanced Product Filtering System”, I can’t find
Hi,
If you are using Woocommerce you can install our shop plugin https://forum.tagdiv.com/tagdiv-shop/ Then you can take advantage of the features we provide for the shop, including the filters https://prnt.sc/M1ZieMd6h2il and many others. If you purchased the theme and you have questions, please use our support forum https://forum.tagdiv.com/newspaper-theme-support/ We will check and reply as soon as possible.
Regards, Simion C.
Hey I`m trying to register for support but it saying that I already have account with this license. Can I have the support that I`m paying for, please?
Hi,
I see you already have an account created for our support forum. Only one account can be created per user. But if you maybe forgot the account details or there are issues using the account, please send us an email at contact@tagdiv.com and we can discuss more there. Also if there are other things that we can help with, please mention them in the email.
Regards, Simion C.
Hello, I’m interested in your template, specifically in Urban Observer from News 12. But I tested the preview when sharing a news story on Facebook and didn’t include the featured image of the news story. Is this an error or is there a solution? Thankful.
Hi,
It looks like the demo didn’t have the Yoast plugin active. The OG meta tags required fore sharing are usually loaded with SEO plugins, like Yoast https://prnt.sc/jFC1IutKAVWA I activated it now and the sharing works fine https://prnt.sc/K6tp_ZPxjhy1 Please test again if you want.
Regards, Simion C.
Great, I thought it was just a mistake. Beautiful design!
Hi, can you customize the template in English and then have it translated to any other language (RTL) or you must have the RTL template installed? Is the RTL dashboard in RTL or in English? Can you please clarify? Thanks
Hi,
The main problem when using a non-RTL demo is the design. If the demo was not built for RTL the design will most likely not be correct. We provide a few RTL demos https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/?demo-type=rtl which will display correctly on a RTL website. But the others will most likely have to be adjusted, and it can take quite a bot of work to adjust a demo, because some of them have a more complex design. Or are you planning to build a multilingual website? If so, we recommend using WPML. Then you can just set different homepages and templates, per language. Our theme works fine with WPML.
Regards, Simion C.
Hello, Category post are not showing rightly, for example https://prnt.sc/U7e8mRPs5cRr sports category is selected but it appears on all other categories. How do I make just sports news to show at sports category and so on. Lifestyle for an example still showing sports news https://prnt.sc/AnlLVkzCebry. Help needed.
Hi,
Please use the special current category filter option https://prnt.sc/q9rOrPsRAYva Then the grid/block will display posts from the category you are on, automatically. Setting a specific category will make the grid/block to always display posts from that category. Please try it.
Regards, Simion C.
Is there a demo for buddypress? Thanks!
Hi,
Unfortunately not. The theme works with buddypress, but we haven’t built a demo specifically for showcasing it. If you want to integrate buddypress with an existing demo, it should work fine.
Regards, Simion C.
Hello, I want to post a message on the support forum but the button ” CREATE NEW TOPIC” does not seem to work for me, nothing happens. https://forum.tagdiv.com/forum/newspaper/#new-topic-msg. Can you tell me if it is possible to create a sidebar for a single post? We don’t use the tagDiv editor. Thanks.
Hi,
The forum seems to work fine, it’s unusual that creating a topic didn’t work. We also provide support by email, you can send us an email at contact@tagdiv.com at any time.
To answer the question, it is possible to create and set a widget sidebars for a post. You can create the sidebar and set it from the post edit screen https://prnt.sc/126ub6hmHKfT and then add widgets in it https://prnt.sc/wB0tKd_GWD8m Then the post will use that sidebar. Please try it. Let us know if we can help more, I suggest to send us an email in case there are still issues with the forum.
Regards, Simion C.
Hello team, how can i put in Big Grid Flex 6 to use in the center of the grid the latest article and not the 3rd? At the moment the latest goes first top left (smaller image) but it is better the latest to be in the center (bigger image). Any ideas?
Hi,
That’s not possible unfortunately, the latest post is always displayed in the first module of a grid or block. You could however use 3 blocks and create a section, which will allow you to control what they each display. Like this one for example https://cloud.tagdiv.com/#/single/page/Blocks/1091 A block on the left, a different one in the middle, and one on the right. With 3 blocks it will be possible to achieve the result you want.
Regards, Simion C.
Hello, do you have any plans to add an affiliate system along with the subscription plugin?
And do you have any plans to include a crypto payment option with PayPal or Stripe?
Hi,
We have many plans for our subscription plugin, but what I can’t say is when more features will be added for it. In the latest update we added a donation feature for it https://tagdiv.com/tagdiv-opt-in-builder/ which can be helpful for many users which perhaps used a different plugin before. We will try our best to add more features in the future.
Regards, Simion C.
