26914 comments found.
Hello, I uploaded this site in my panel it was working fine but now showing 404 error. why?
Hi,
I can’t say unfortunately. Without having all the details or investigating the problem, it is hard to know why it happens. Please send us an email at contact@tagdiv.com and provide a link to the website, admin login, also access to cPanel. Include a few details about the issue, in the email. Then we will investigate the problem as soon as possible.
Regards, Simion C.
What is going on with this theme? Yesterday I deleted over 50,000 fake spam users. Today I now have more than 600 already. How do I stop this?
Hi,
That’s quite a lot. Is it a website that requires registration for users? If not, I suggest disabling user registration in wordpress https://prnt.sc/wiuU9WNsZrD- But if you do require users to register, then I suggest using recaptcha https://prnt.sc/Gkt-lNYmGGdD which should prevent such spam. Let us know if we can help, I suggest to send us an email at contact@tagdiv.com and we can discuss more.
Regards, Simion C.
Hello, I’m trying to import this page https://demo.tagdiv.com/newspaper_blockchain_pro/contact/
The problem is that the form is not getting imported. Can I please have the code used for that form?
Hi,
That’s a form from the Contact form 7 plugin https://prnt.sc/LIWCPGKzQsOt It is added in a column text element in the page https://prnt.sc/bsfRn0YhP1vp If you would like to have a form like that, it will require installing the Contact form 7 plugin https://wordpress.org/plugins/contact-form-7/ Then there’s a it of customization involved to make it look the same as in our demo. We can help with it, I suggest to send us an email at contact@tagdiv.com and provide a link to the website and admin login.
Regards, Simion C.
How to install and enable the “Advanced Product Filtering System”, I can’t find
Hi,
If you are using Woocommerce you can install our shop plugin https://forum.tagdiv.com/tagdiv-shop/ Then you can take advantage of the features we provide for the shop, including the filters https://prnt.sc/M1ZieMd6h2il and many others. If you purchased the theme and you have questions, please use our support forum https://forum.tagdiv.com/newspaper-theme-support/ We will check and reply as soon as possible.
Regards, Simion C.
Hey I`m trying to register for support but it saying that I already have account with this license. Can I have the support that I`m paying for, please?
Hi,
I see you already have an account created for our support forum. Only one account can be created per user. But if you maybe forgot the account details or there are issues using the account, please send us an email at contact@tagdiv.com and we can discuss more there. Also if there are other things that we can help with, please mention them in the email.
Regards, Simion C.
Hello, I’m interested in your template, specifically in Urban Observer from News 12. But I tested the preview when sharing a news story on Facebook and didn’t include the featured image of the news story. Is this an error or is there a solution? Thankful.
Hi,
It looks like the demo didn’t have the Yoast plugin active. The OG meta tags required fore sharing are usually loaded with SEO plugins, like Yoast https://prnt.sc/jFC1IutKAVWA I activated it now and the sharing works fine https://prnt.sc/K6tp_ZPxjhy1 Please test again if you want.
Regards, Simion C.
Great, I thought it was just a mistake. Beautiful design!
Hi, can you customize the template in English and then have it translated to any other language (RTL) or you must have the RTL template installed? Is the RTL dashboard in RTL or in English? Can you please clarify? Thanks
Hi,
The main problem when using a non-RTL demo is the design. If the demo was not built for RTL the design will most likely not be correct. We provide a few RTL demos https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/?demo-type=rtl which will display correctly on a RTL website. But the others will most likely have to be adjusted, and it can take quite a bot of work to adjust a demo, because some of them have a more complex design. Or are you planning to build a multilingual website? If so, we recommend using WPML. Then you can just set different homepages and templates, per language. Our theme works fine with WPML.
Regards, Simion C.
Hello, Category post are not showing rightly, for example https://prnt.sc/U7e8mRPs5cRr sports category is selected but it appears on all other categories. How do I make just sports news to show at sports category and so on. Lifestyle for an example still showing sports news https://prnt.sc/AnlLVkzCebry. Help needed.
Hi,
Please use the special current category filter option https://prnt.sc/q9rOrPsRAYva Then the grid/block will display posts from the category you are on, automatically. Setting a specific category will make the grid/block to always display posts from that category. Please try it.
Regards, Simion C.
Is there a demo for buddypress? Thanks!
Hi,
Unfortunately not. The theme works with buddypress, but we haven’t built a demo specifically for showcasing it. If you want to integrate buddypress with an existing demo, it should work fine.
Regards, Simion C.
Hello, I want to post a message on the support forum but the button ” CREATE NEW TOPIC” does not seem to work for me, nothing happens. https://forum.tagdiv.com/forum/newspaper/#new-topic-msg. Can you tell me if it is possible to create a sidebar for a single post? We don’t use the tagDiv editor. Thanks.
Hi,
The forum seems to work fine, it’s unusual that creating a topic didn’t work. We also provide support by email, you can send us an email at contact@tagdiv.com at any time.
To answer the question, it is possible to create and set a widget sidebars for a post. You can create the sidebar and set it from the post edit screen https://prnt.sc/126ub6hmHKfT and then add widgets in it https://prnt.sc/wB0tKd_GWD8m Then the post will use that sidebar. Please try it. Let us know if we can help more, I suggest to send us an email in case there are still issues with the forum.
Regards, Simion C.
Hello team, how can i put in Big Grid Flex 6 to use in the center of the grid the latest article and not the 3rd? At the moment the latest goes first top left (smaller image) but it is better the latest to be in the center (bigger image). Any ideas?
Hi,
That’s not possible unfortunately, the latest post is always displayed in the first module of a grid or block. You could however use 3 blocks and create a section, which will allow you to control what they each display. Like this one for example https://cloud.tagdiv.com/#/single/page/Blocks/1091 A block on the left, a different one in the middle, and one on the right. With 3 blocks it will be possible to achieve the result you want.
Regards, Simion C.
Hello, do you have any plans to add an affiliate system along with the subscription plugin?
And do you have any plans to include a crypto payment option with PayPal or Stripe?
Hi,
We have many plans for our subscription plugin, but what I can’t say is when more features will be added for it. In the latest update we added a donation feature for it https://tagdiv.com/tagdiv-opt-in-builder/ which can be helpful for many users which perhaps used a different plugin before. We will try our best to add more features in the future.
Regards, Simion C.
Hi, presales question. Can I add more payment options and does your paywall system integrate with WooCommerce? Can a user subscribe without logging in?
Hello,
If you are referring to the subscription options provided by the tagDiv Opt-in Builder in our theme, you will be able to choose from payment methods such as bank transfer, PayPal, and Stripe. Currently, the tagDiv Opt-in Builder does not support WooCommerce payment integration. However, if this feature is essential for your system, custom work can be implemented to accommodate it.
Additionally, users can subscribe using only their email address without the need to create an account. However, if a user requires a subscription, they must create an account to proceed.
Thank you! Calin
Hello,
we are interested in using your theme for our new multisite for our users with AI driven blogs. However, we have more than 50 blogs in the multisite system.
I have read all the comments on multisite here but nowhere seems to have a solution to the license issue.
Hence my question: Is there currently a solution to this problem? If not, how could we solve it satisfactorily? Do you have any ideas?
Thanks for the effort!
Hi,
There are a lot of discussions about licensing and multisites in the Envato forums. There’s no available license specifically for multisites, there are only two types of licenses and both of them refer to a single end product (website) https://help.market.envato.com/hc/en-us/articles/115005593363-Do-I-need-a-Regular-License-or-an-Extended-License Our theme assignment system will allow the key to be assigned to a main website and a testing website, if needed. So only two websites can be assigned to a license key at a time. It won’t be possible to assign 50 websites to a single license key unfortunately. Please let me know if you have more questions.
Regards, Simion C.
Why my sign in / join background image not work？this is your sign in / join background image https://demo.tagdiv.com/newspaper_pro/wp-content/uploads/2019/10/login-mod.jpg this is my sign in / join background image https://pabulika.cn/wp-content/uploads/2019/10/login-mod.jpg where to set the sign in / join background image？thanks
Hi,
The images can be set as backgrounds for the mobile menu/search, or the sign in/join, in the theme panel https://prnt.sc/arU8jFlFWJ0z Please set the images you want there.
Regards, Simion C.
thank you
Hi,
Adding extra socials in the composer should work fine. You will also need to set an icon https://prnt.sc/XkfaxVQgPxp1 Custom SVG icons can be added in the composer https://prnt.sc/xVOewDg9AUP9 and then you can select them in the socials element https://prnt.sc/9FGmOpGmft-O Please try it.
Regards, Simion C.
thank you. Can several extra icons be added? One is not enough Because I create a Chinese website, all social media platforms are in Chinese https://prnt.sc/kVgvGmI-Mxp1
Hi,
You could use multiple social icons elements, and use them just to display the custom icon. Or use multiple simple icon elements, those can also display an icon with a link https://prnt.sc/2ZX7T5wFLgo_ Either way will work. Please try it.
Regards, Simion C.
Hi.
Which are the requirements to install this theme? Database type (mysql?), php version, web server type (apache/nginx)? Thanks in advance.
Hi,
There is a guide here https://forum.tagdiv.com/requirements-for-newspaper/ Please let us know if you have more questions.
Regards, Simion C.
I want to restrict access to the comments section on exclusive posts, ensuring that:
Only users who have unlocked the post using points can view and post comments. Users who haven’t unlocked the post will not see the comments section at all.
I’m using the points to unlock paywall system, if that changes anything
Hi,
You could condition the display of the comments based on the plan ID. Place the comments in row of their own in the composer, and then enter the plan ID to restrict it https://prnt.sc/desdm2rn5TVb The plan ID is this one for example https://prnt.sc/h3b7AyB1dJ7x Or enter the IDs of multiple plans. This way only subscribers to that subscribe to those plans will be able to see the comments.
Regards, Simion C.
since I’m using a point system not normal monthly subscriptions plans so people can only access exclusive articles through using points, is it still same process?, and if so, i assume the plan ID is that 3 as shown?, i tried the 3 and the posts totally disappears
You must be using a credit plan https://prnt.sc/pT6hqvjw-aRy Then please use the ID of that plan, the IDs are different for each plan https://prnt.sc/xoawQBUHeGhz and 3 was just an example of where you can see the plan ID. Please also separate the comments in a different row, since you need to condition only those. If the post content and other elements are in the same row as the comments, they will also be conditioned. Add a new row in the post template and drag the comments into it, then on the row enter the ID of your plan in the restriction field. It should work fine.
Regards, Simion C.
After the latest theme update, I lost the ‘Live search’ feature, and it’s no longer working on my website, visitsithonia.com. Can anyone help me, please?
Hi,
I have replied via email, please check as well and let me know.
Regards, Simion C.
When using a “Flex Block 1” > “Layout” > “Category Tag” is it possible to add two, three or more category tags? Does it happen that only one appears? How can I add several?
See Example: https://postimg.cc/FYN1nPFS
Thanks!
Hi,
That is possible, but it will require building your own module https://forum.tagdiv.com/modules-builder-newspaper-theme/ or importing one and customizing it https://prnt.sc/y-bKw27qGeNX Then in the module if you place the category element you can choose how many categories or tags you want to display https://prnt.sc/bSZW8gPXtqaD The modules you create can then be used in these special blocks https://forum.tagdiv.com/flex-block-builder-flex-loop-builder/ Please let us know if we can help with it, I suggest using the support forum or sending us an email https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Comprendo, se ve interesante. Muchas gracias por tu respuesta.
