26914 comments found.
When new demos? It’s been a while now
Hi,
We have a few new demos in development at this time. They will probably be added in the next theme update. If you have any suggestions or ideas for new demos, please let me know.
Regards, Simion C.
Hope to see some new mags & newspaper themes With dark-light mode feature
help mon site est hs visuellement impossible depuis la mise a jour Version: 12.7 d’activer ma licence pourquoi deja la 2eme fopis que je rencontre ce probleme suite a une mise a jour de newspaper !! Urgent please . j ai deja purgé le cache et recon,struit les permalien mais rien n y fait
Hi,
I have replied by email. Please check as well and let me know if I can help more.
Regards, Simion C.
Hello, I bought two licenses of your theme many years ago. I tested them several times on my website. Now I want to use them again but I get a message that the licenses have exceeded the usage limit. Could you please revoke them?
Hi,
I replied to the email, please check as well and let me know if I can help with something else.
Regards, Simion C.
Hello! I am already using your wonderful WordPress theme. My question is as follows. For paid membership via Opt-In Builder, in some cases I see that bank transfer, PayPal and Stripe options are offered. But in some cases only bank transfer, PayPal are mentioned. My question is, is there definitely an option with Stripe? And one more thing! Do you foresee an affiliate marketing functionality in the near future, through which members who pay for the content can advertise the media, through affiliate links and receive a percentage of the membership?
Thanks in advance for the answers!
Hi,
Stripe is available as well. There are 3 payment methods, bank transfer, PayPal and Stripe https://prnt.sc/6ZGlVeyQMMTh Some of our older guides may not mention Stripe, but it is available at this time. We will most likely add more features to the plugin in the future, but I can’t say which ones and in what order, it remains to be discussed more.
Regards, Simion C.
Is there a way to overide the default styling of elements like block quote which doesn’t look good. I’d prefer the one with vertical line at the left
Hi,
There are a few styles for the quotes in the classic editor or using the classic element in Gutenberg https://prnt.sc/sp_4Dfk8bttf But the blockquotes can always be customized with some CSS, if maybe you have a preferred style or design. We can help with it, please contact us by email at contact@tagdiv.com and provide an example of how you want them to be, also a link to the website where you are using quotes so we can test there directly.
Regards, Simion C.
Suddenly my website is saying that my newspaper theme needs the purchase code. I have added it but says it’s not valid, what can I do?
Problem solved.
Hey,
I’m thinking about installing the “Classic Widgets” plugin — but before I do, I just wanted to check: does it work well with the tagDiv Composer?
Right now, I’ve got an issue where the sidebar doesn’t show up on a specific page (created by a plugin), even though I’ve assigned it in the page settings at the bottom using the tagDiv Composer. No matter what I try, the sidebar just won’t show.
So now I’m wondering — could installing Classic Widgets maybe fix this? Or would it possibly cause conflicts with tagDiv?
Would really appreciate any tips or experience you can share!
Thanks a lot!
Markus
Hi,
Yes it does, the plugin is very popular based on the number of installations it has. But I don’t think it will solve the problem you are having. If the page is created by a plugin, maybe the plugin has options for the sidebar. The theme page templates may not apply properly to pages built by a plugin. We could however take a look as well, maybe there are ways to display a sidebar in that page. Please send us an email at contact@tagdiv.com and provide a link to the respective page, and admin login for the website.
Regards, Simion C.
THX
why the header style option is missing, not the same as your documentation. I want to choose style 9 that can disply text logo but the option is missing – https://screenrec.com/share/d7uow4Otl8 How do I do that now to allow my text logo for Urban Observer template?
Hi,
A cloud header can display a text logo as well, no need to use a standard header just for that. The Urban demo uses a cloud header with a text logo, please edit the homepage with the composer https://prnt.sc/NQLXHYFliZq3 and then you can change the text logo https://prnt.sc/kh8nmtWsjzf2 to what you want https://prnt.sc/Jz1ai7CulGeI Please try it. Let us know if we can help more, I suggest using the support forum or sending us an email https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Still no reply.. theme breaks when I update
Hi,
Please send us an email at contact@tagdiv.com and provide admin login for the website, and we will update the theme to see what happens there exactly. This is the fastest way to get to the bottom of these issues.
Regards, Simion C.
Hi, I use Prebuilt Website “Free news” – how and where can i change logo and H2 size. I use theme panel but it doesn’t change anything.
Hi,
The logo can be changed in the composer. Please edit for example the homepage with the composer https://prnt.sc/GA8rUZJUPe9w The demo uses a SVG logo set here https://prnt.sc/ps7GcZ36n7so If you want you can replace that SVG with your own, or remove it and set an image or text https://prnt.sc/VkhxWLyJ4TYI Please be sure to do the same for all 4 logos https://prnt.sc/QONB_D1CfgAF like sticky header and mobile. And please let us know if you have more questions, I suggest using the support forum or sending us an email https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Cool it works thank You : ) One more question is – can I turn on comments section on articles? Now by default comments are not available.
That is possible. Please edit the post template with the composer https://prnt.sc/wDOg2dBjsoFW and add the comments element in the location you want https://prnt.sc/p4jFtCQqm6uT And please make sure that comments are enabled on the website https://prnt.sc/ZT4_0L2dGoKB Please try it.
Regards, Simion C.
Dear Author..When I update to 12.7 version the frontend modification not update and not able to save. When I try to update homepage and click to save…only one option saved (content saved successfully). Three options not working like in previous version the msg shows.. header, footer and content saved. Kindly check immediately as i have shown tagdiv composer vulnerability.
Hi,
Please deactivate and delete the composer and then reinstall it from the theme plugins panel https://prnt.sc/3Cm2qkvQv9q5 Then all the saving options should be there, header, footer, content https://prnt.sc/SdNJstAqNxUw
Regards, Simion C.
Kindly help. i want Show Authors on my posts but they its not displaying Check https://prnt.sc/7UAdIBw2Wkw6
Hi,
Maybe the global author setting is disabled, I suggest checking it in the theme panel https://prnt.sc/6ClxaxnKdYn4 But in case it is enabled and the author name is still not displayed, we will take a look at it. Please send us an email at contact@tagdiv.com and provide a link to the website and admin login.
Regards, Simion C.
Thanks, it’s okay now
I want to know if when purchasing the product I can publish freely on subdomains, or will I be stuck on a single domain?
Hi,
A license key is for one website https://prnt.sc/YsAN__FxkNX1 A testing/staging website is permitted. Please let us know if you have more questions.
Regards, Simion C.
Hi, pls this write up just popped up in the front end , what might be the problem? https://prnt.sc/z2LJaggrHrvL
Hi,
Please check if the composer and the cloud library plugins are active https://prnt.sc/-xEihF9PF-Gf In case they are but the website still is broken, please send us an email at contact@tagtdiv.com and provide a link to the website and admin login, so we can take a closer look.
Regards, Simion C.
Sent
Hi,
I replied by email. Let me know.
Regards, Simion C.
Hi, is the tagDiv Composer vulnerability being addressed? Just got an alert today from Wordfence: https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/td-composer/tagdiv-composer-53-cross-site-request-forgery-to-stored-cross-site-scripting
Hi,
The respective vulnerability was fixed in the latest theme version https://tagdiv.com/newspaper-changelog/ Please update the theme.
Regards, Simion C.
They removed the page editor for unregistered sites, preventing it from being used, so if you want to use the theme on a subdomain for example you won’t be able to, forcing you to buy another license.
I explained the license terms below. To summarize, a license key is for a single main website, and a testing website if needed. We are not forcing anyone to purchase more keys, if the key is used according to the license terms. But if you want to use the theme on more websites, then it will require more keys.
Regards, Simion C.
In update 12.7 you removed the “Edit with TagDiv Composer” button from pages. Why?
Hi,
In the latest theme version we added a license check to verify if the license key is assigned to the website. If the license key is not assigned to the website, then there will be limitations. The option to edit with the composer is one of the limitations. Instead of the composer edit button there should be a button to check the license assignation in the license panel. Normally the license key is assigned to the website where the theme is used, so there should be no problem.
If you are unsure of why this happened, please send us an email at contact@tagdiv.com and provide a link to the website and the license key, so we can check.
Regards, Simion C.
This is the first theme I’ve ever purchased that can only be used on one site. If I had known there would be this barrier, I wouldn’t have purchased it. I have subdomains on my site and now I can’t use the page editor. This really sucks!
Hi,
All the themes available on the themeforest website are covered by the same license terms, please check the license types here https://help.market.envato.com/hc/en-us/articles/115005593363-Do-I-need-a-Regular-License-or-an-Extended-License -> https://prnt.sc/X_r_bTHGMN1s Also please check the terms of the regular license https://themeforest.net/licenses/terms/regular -> https://prnt.sc/oSPy4ut3pQSc The license terms were always the same. A license key can be used for one main website and a testing website, if needed, but not multiple main websites at the same time. Each website should use its own key. If you would like to use the theme on multiple websites, then it will require multiple keys.
Regards, Simion C.
Error: “An issue has been encountered while trying to validate your license key.”
Noting a previous message here, “We believe the issue is fixed now, please try again and it should work fine.”
What steps should I take?
Please disregard. On its own, it is now working okay. Cheers!
When I click on all doctors in the menu, ‘tdtax_specialty’ comes in the link structure. I want to remove this part. Can you help?
Hi,
That is possible. In the ACF plugin you can edit the respective taxonomy https://prnt.sc/aRVMdl3loXf9 and then set it like this to remove the slug https://prnt.sc/JTFRt6-W8aOc or enter something custom if you want to name it in a different way. Then it may be needed to resave the permalinks https://prnt.sc/LsTqEBfAz1Xs Please let us know if you have more questions, I suggest using the support forum or sending us an email https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
I bought 2 licenses for 2 domains, the last one asked me to update the license and it says I’m not registered. Please fix it
urgent please
Hi,
We are having some issues with our server, but we are working as fast as we can to fix the problem. We are very sorry for this inconvenience.
Regards, Simion C.
We believe the issue is fixed now, please try again and it should work fine.
I tried but it doesn’t work, it says that my version is not registered yet, please fix it
Hi,
We fixed the problems with the server, so it should work fine. In case it does not, please send us an email at contact@tagdiv.com and provide a link to the website, admin login, also the license key. We will check as well.
Regards, Simion C.
