26891 comments found.
why the header style option is missing, not the same as your documentation. I want to choose style 9 that can disply text logo but the option is missing – https://screenrec.com/share/d7uow4Otl8 How do I do that now to allow my text logo for Urban Observer template?
Hi,
A cloud header can display a text logo as well, no need to use a standard header just for that. The Urban demo uses a cloud header with a text logo, please edit the homepage with the composer https://prnt.sc/NQLXHYFliZq3 and then you can change the text logo https://prnt.sc/kh8nmtWsjzf2 to what you want https://prnt.sc/Jz1ai7CulGeI Please try it. Let us know if we can help more, I suggest using the support forum or sending us an email https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Still no reply.. theme breaks when I update
Hi,
Please send us an email at contact@tagdiv.com and provide admin login for the website, and we will update the theme to see what happens there exactly. This is the fastest way to get to the bottom of these issues.
Regards, Simion C.
Hi, I use Prebuilt Website “Free news” – how and where can i change logo and H2 size. I use theme panel but it doesn’t change anything.
Hi,
The logo can be changed in the composer. Please edit for example the homepage with the composer https://prnt.sc/GA8rUZJUPe9w The demo uses a SVG logo set here https://prnt.sc/ps7GcZ36n7so If you want you can replace that SVG with your own, or remove it and set an image or text https://prnt.sc/VkhxWLyJ4TYI Please be sure to do the same for all 4 logos https://prnt.sc/QONB_D1CfgAF like sticky header and mobile. And please let us know if you have more questions, I suggest using the support forum or sending us an email https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
Cool it works thank You : ) One more question is – can I turn on comments section on articles? Now by default comments are not available.
That is possible. Please edit the post template with the composer https://prnt.sc/wDOg2dBjsoFW and add the comments element in the location you want https://prnt.sc/p4jFtCQqm6uT And please make sure that comments are enabled on the website https://prnt.sc/ZT4_0L2dGoKB Please try it.
Regards, Simion C.
Dear Author..When I update to 12.7 version the frontend modification not update and not able to save. When I try to update homepage and click to save…only one option saved (content saved successfully). Three options not working like in previous version the msg shows.. header, footer and content saved. Kindly check immediately as i have shown tagdiv composer vulnerability.
Hi,
Please deactivate and delete the composer and then reinstall it from the theme plugins panel https://prnt.sc/3Cm2qkvQv9q5 Then all the saving options should be there, header, footer, content https://prnt.sc/SdNJstAqNxUw
Regards, Simion C.
Kindly help. i want Show Authors on my posts but they its not displaying Check https://prnt.sc/7UAdIBw2Wkw6
Hi,
Maybe the global author setting is disabled, I suggest checking it in the theme panel https://prnt.sc/6ClxaxnKdYn4 But in case it is enabled and the author name is still not displayed, we will take a look at it. Please send us an email at contact@tagdiv.com and provide a link to the website and admin login.
Regards, Simion C.
Thanks, it’s okay now
I want to know if when purchasing the product I can publish freely on subdomains, or will I be stuck on a single domain?
Hi,
A license key is for one website https://prnt.sc/YsAN__FxkNX1 A testing/staging website is permitted. Please let us know if you have more questions.
Regards, Simion C.
Hi, pls this write up just popped up in the front end , what might be the problem? https://prnt.sc/z2LJaggrHrvL
Hi,
Please check if the composer and the cloud library plugins are active https://prnt.sc/-xEihF9PF-Gf In case they are but the website still is broken, please send us an email at contact@tagtdiv.com and provide a link to the website and admin login, so we can take a closer look.
Regards, Simion C.
Sent
Hi,
I replied by email. Let me know.
Regards, Simion C.
Hi, is the tagDiv Composer vulnerability being addressed? Just got an alert today from Wordfence: https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/td-composer/tagdiv-composer-53-cross-site-request-forgery-to-stored-cross-site-scripting
Hi,
The respective vulnerability was fixed in the latest theme version https://tagdiv.com/newspaper-changelog/ Please update the theme.
Regards, Simion C.
They removed the page editor for unregistered sites, preventing it from being used, so if you want to use the theme on a subdomain for example you won’t be able to, forcing you to buy another license.
I explained the license terms below. To summarize, a license key is for a single main website, and a testing website if needed. We are not forcing anyone to purchase more keys, if the key is used according to the license terms. But if you want to use the theme on more websites, then it will require more keys.
Regards, Simion C.
In update 12.7 you removed the “Edit with TagDiv Composer” button from pages. Why?
Hi,
In the latest theme version we added a license check to verify if the license key is assigned to the website. If the license key is not assigned to the website, then there will be limitations. The option to edit with the composer is one of the limitations. Instead of the composer edit button there should be a button to check the license assignation in the license panel. Normally the license key is assigned to the website where the theme is used, so there should be no problem.
If you are unsure of why this happened, please send us an email at contact@tagdiv.com and provide a link to the website and the license key, so we can check.
Regards, Simion C.
This is the first theme I’ve ever purchased that can only be used on one site. If I had known there would be this barrier, I wouldn’t have purchased it. I have subdomains on my site and now I can’t use the page editor. This really sucks!
Hi,
All the themes available on the themeforest website are covered by the same license terms, please check the license types here https://help.market.envato.com/hc/en-us/articles/115005593363-Do-I-need-a-Regular-License-or-an-Extended-License -> https://prnt.sc/X_r_bTHGMN1s Also please check the terms of the regular license https://themeforest.net/licenses/terms/regular -> https://prnt.sc/oSPy4ut3pQSc The license terms were always the same. A license key can be used for one main website and a testing website, if needed, but not multiple main websites at the same time. Each website should use its own key. If you would like to use the theme on multiple websites, then it will require multiple keys.
Regards, Simion C.
Error: “An issue has been encountered while trying to validate your license key.”
Noting a previous message here, “We believe the issue is fixed now, please try again and it should work fine.”
What steps should I take?
Please disregard. On its own, it is now working okay. Cheers!
When I click on all doctors in the menu, ‘tdtax_specialty’ comes in the link structure. I want to remove this part. Can you help?
Hi,
That is possible. In the ACF plugin you can edit the respective taxonomy https://prnt.sc/aRVMdl3loXf9 and then set it like this to remove the slug https://prnt.sc/JTFRt6-W8aOc or enter something custom if you want to name it in a different way. Then it may be needed to resave the permalinks https://prnt.sc/LsTqEBfAz1Xs Please let us know if you have more questions, I suggest using the support forum or sending us an email https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
I bought 2 licenses for 2 domains, the last one asked me to update the license and it says I’m not registered. Please fix it
urgent please
Hi,
We are having some issues with our server, but we are working as fast as we can to fix the problem. We are very sorry for this inconvenience.
Regards, Simion C.
We believe the issue is fixed now, please try again and it should work fine.
I tried but it doesn’t work, it says that my version is not registered yet, please fix it
Hi,
We fixed the problems with the server, so it should work fine. In case it does not, please send us an email at contact@tagdiv.com and provide a link to the website, admin login, also the license key. We will check as well.
Regards, Simion C.
I am using Urban Observe Header template, now i am unable to display the nav menu in mobile version. How to embed the nav menu in the modal popup in order ro display it in mobile version.
Need help asap.
Hi,
I see my colleague replied in the forum topic. I will answer the questions here as well. The mobile menu is a popup, set to display a page. The page can be edited either from the composer like this https://prnt.sc/vfnxncppdwFW or it can be edited from the pages panel https://prnt.sc/EPHk5GFixFPp Then you can customize it with the composer, you can change the menu https://prnt.sc/6FRVKFKU2FJP and make any other modifications you want.
Concerning the other question, the gtranslate plugin provides a shortcode for displaying the language switcher. You can place that anywhere you want in the composer, using a column text element and entering the shortcode inside it https://prnt.sc/NvoFfL2pRt7H You could place it after the header menu or somewhere in the header.
Regards, Simion C.
I want internal links and outbound links to be highlighted boldly, possibly in a different color from the actual texts. How do I achieve this?
Hi,
In the composer there is an option to set the default and hover colors for the links https://prnt.sc/2OUSpBFlxGqg But if you need more than just colors for the links, like different font properties, it could be done with some CSS. I suggest to send us an email at contact@tagdiv.com and provide a link to the website and an example if possible of how you want the links to look like.
Regards, Simion C.
This doesnt apply to my website as I am using Style 12. Style 12 doesn’t show the tag composer for such editing. Tag composer is only present in the Single Post template.
Hi,
Standard templates can’t be edited with the composer, only cloud templates like these can be https://cloud.tagdiv.com/#/load/Single So in this case if you want to customize the links in the post content, it will have to be done with CSS. If you need help with it, please send us an email and let me know. We will help with it.
Regards, Simion C.
I bought this newspaper theme recently, i want my website to be both in Bengali (Primary) and English. I tried the theme panels translator options but its not working.
want something similar like this- https://prnt.sc/1AP_DzlPs59U
Need help asap.
Hi,
That depends. Are you going to actually translate/create the content in multiple languages? In that case it will require a content translation plugin, like WPML. Or would you like to have a simple language switcher and just translate the same content automatically? In this case you could use the google translate plugin https://wordpress.org/plugins/gtranslate/ So it depends. The theme translation option will translate the texts the theme uses throughout the website, in the chosen language, it does not provide a language switcher. Please let us know if you have more questions. I suggest using the support forum or sending us an email https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
I have a question for the Momentum Thene:
How can i get access to the underline color “Who we are, Our Services, Case studies etc.” automation – can i change the Color and the words (the Title words)? if yes – how?
Thanks for your help 
Hi,
That is possible. Please check here to change the words https://prnt.sc/J0dAzXED04eC For the colors you can change the global colors here https://prnt.sc/CKrB6J4QRZI9 Those are the colors the demo uses in multiple places, and they are defined globally. If you change them in the website manager the new colors will apply everywhere the colors are used. Please try it. Let us know if we can help more with the demo customization, I suggest using the support forum or sending us an email https://forum.tagdiv.com/newspaper-theme-support/
Regards, Simion C.
my question is – how to you get the automated underline effect in the momentum theme and where can you customize it? the underline colors for the titles… how can i define the color and how can i add the underline automation?
That is a customization used for the demo. Would you like to replicate it and use it in other places perhaps? It is a bit complicated, but we will gladly help with it. Please send us an email at contact@tagdiv.com and provide a link to your website and admin login, also please mention what you would like to do. Then we can assist you directly on the website. It will be faster that way. Let us know.
Regards, Simion C,
When I click on the Edit with tagDiv Composer button it does not take me to the page editor it takes me to the 404 page. Please Help me to Solve This Problem. I’ll provide you with login access if you need it. Video recording : https://www.awesomescreenshot.com/video/37887782?key=beeca6552da2be362eff9c654688800c
Why don’t you provide support to your clients? Please help me with this, it’s been more than 24 hours.
Hi,
I have replied to the email now. Please check as well and let me know. We are very sorry for the delay.
Regards, Simion C.
Please check your email, I have give you the access to c panel and wp login. Help me fixing this
The issue has been fixed by adding the required code in the htaccess file. Please check as well.
Regards, Simion C.
Love from Sid I have purchased this theme multiple times from different accounts. It goes without saying that it’s an amazing theme. However, I have a humble request for the theme owners: please refrain from adding so many ads into the demo content. Manually removing blocks like “Need website designs” and other ad-like sections from the theme template pages is very time-consuming.
Hi,
Thank you for using our theme and for the suggestion, it has been noted.
Regards, Simion C.
Hi, is it possible to hide the comments bubble beside post names on the front end of the website?
Hi,
That is possible either globally https://prnt.sc/QSFTiztGvSTk or for each block https://prnt.sc/FWNyT99DYrkA If you don’t want them anywhere, please disable them globally.
Regards, Simion C.
Many thanks, can’t believe I didn’t spot it!
