Hello,

Could you please limit the cookie expiration time to 12 months when updating? Currently, the cookie mfn-post-love-* is set to store data for more than 13 months. Do you have any custom code causing this?

Thanks in advance for your help!

Hi, I have changed the website address of my website and have used the same Betheme for the new website. How can I transfer the license to the new website. I won’t be using the old website anymore. Appreciate your assistance asap. Thanks Waqas

I was strongly considering purchasing this theme, but after reviewing the demos, I’m profoundly disappointed by the lack of keyboard navigability. It’s perplexing why the :focus-visible outline is either hidden or entirely absent. This oversight directly contravenes WCAG 2.1, Success Criterion 2.1.1 (Keyboard), which mandates that all functionality be operable via a keyboard, including clear focus indication for links and buttons. Without this fundamental accessibility feature, your demo sites are impossible to navigate for many users.

While the designs are aesthetically pleasing, their lack of accessibility renders them functionally deficient and excludes a significant segment of potential website visitors. Given that the European Accessibility Act (EAA) is set to become law at the end of this June, extending accessibility requirements to private companies, neglecting such basic accessibility considerations is remarkably shortsighted and could have significant repercussions for users and compliance.

It’s horrible that I cannot reach out to the support team privately, if we must do it publicly, why am I getting this error even after deregistering and changing BeTheme?

Registration limit exceeded. Please contact us using contact form on our Themeforest profile page:

Kindly help resolve with immediate effect.

I purchased your product based on the claim that it supports Figma imports (screenshot: https://ibb.co/pBMHKZs), but this feature is not actually available.

Since this was a key reason for my purchase, I’d like to request a refund. I trust this was an honest mistake on your end putting this claim on the website and I hope we can resolve it quickly.

can you give more details about the translation into another language? the translation files do not work. specify the full path where the .PO and .MO files should be placed. it is not clear from the documentation -https://support.muffingroup.com/documentation/translation/

Does your theme offer login to a Client Panel (Agency Dashboard, Project Management and CRM) after the client purchasing a service?

If this theme offers this tool, how can I view the Customer Dashboard demos?

Meta Description isn’t being pulled from the post settings when used with the custom ”Single Post” template. No other third-party SEO plugins are used.

The page content on several of my sites running BeTheme have suddenly disappeared. Basically I just see the header and footer, that’s all. I’m running the latest version.

We have updated to the new version of Be, but all the banner images on the backend pages have disappeared. The position and size of the banner on the homepage have also changed, and the backend menu functions are not working. I can’t add the menu. Can you please help me? Thank you.

Please find the screenshot attached:

https://prnt.sc/4bZoLFIN23uM https://prnt.sc/0kGKLIN6H1Ep https://prnt.sc/z-2yDRdCsO9_

I tried at your support forums, but no reply yet and I can’t find support email, so here: My products and categories don’t show after I’ve imported a ready-made design (Paintstore in this case), tried several imports of different designs, nothing in frontend, but all are there in backend.

So, when going to: /product-category/primers/ or /store/primers/2k-primeshield/ I get header/footer page without the product or category page. I’ve regenerated CSS, thumbs, builder data. Status: all green except for .htaccess. Note: I’m on a nginx server that doesn’t read .htaccess files Any ideas how can I fix this? Thanks

Presales:

1. Do you have Woocommerce loop elements like: featured products or most sales etc… in your Bebuilder so they can simply be inserted into the page?

2. Can PaintStore (and other pre-ready made Woocommerce websites) work without Elementor?

3. What are the required plugins with BeTheme?

4. Does the theme come with product variation and product filter features or do I need third-party plugins for that?

Thanks

Hey guys, just a little feedback about the template builder on Woocommerce Single Product Page.

When I use other plugins that add sections to the woo fields e.g. like a Tiered Pricing Table, or a payments provider like Klarna or Clearpay – they kind of randomly get placed alongside the Woo elements and often break BeBuilder elements nice styling.

It would be great to have options to make the elements in the theme be forced full width of the container for example (if desired) which would then mean 3rd party elements would be forced onto a new line.

To take this further, it would be great to be able to set priority of the element e.g. if a 3rd party one is going to be inserted in there, then allow to set if this should be before or after the main element.

It would also be great to be able to add some padding before and after the element.

At the moment my example is the qty and +/- buttons and the Add to Cart – this is now 50% of the container, as the 3rd party pricing tier table is taking up 50% – ideally I want the pricing table to come first (above the Add to cart) but there is no way to control this.

I look forward to hearing from you.

Dear Support,

Kindly Please help me, i register my website https://re-markasia.com long ago. But I try to reinstall the theme & insert my purchase code again in same domain https://re-markasia.com but this message appear:

Registration limit exceeded. Please contact us using contact form on our Themeforest profile page:https://themeforest.net/user/muffingroup

I already message to your profile page and in this comment section. Please help me to reset the purchase code, so i can use again in my website.

Thank you

Hello,

i have 5+ license but not working. Can you check and fix them please?

Thank you

Hi! I’m planning to use Betheme for an eCommerce project and would like to confirm if it’s compatible with the Release0 WordPress Plugin (https://wordpress.org/plugins/release0), which provides ChatAgent Support integration via a customer experience widget.

Is the plugin supported by Betheme out-of-the-box, or are any specific configurations required to ensure full functionality?

Thanks in advance for your guidance!

https://muffingroup.com/betheme/elements/blog-slider/ The Inline Shortcode for Blog Slider when set to orderby=”random” doesn’t randomize it just show the latest. [blog_slider title=”” count=”4” category=”blog” category_multi=”” orderby=”random” order=”DESC” more=”0” style=”default” navigation=”hide-nav”] please advise

How do I add the woocommerce cart icon, account etc to the header or side menu in Templates? I added the menu etc but cannot see an element of anything for adding the shopping icons

It’s not possible to change text “open recipes” on Recipes page of your Eco Food 3 prebuild website. Basically I go into BeTheme editor and no matter which button I click there NOTHING HAPPENS, edit is not possible. Other pages work without issues. Can you help me change the text on Recipes page?

Edit: issue is solved, see comment bellow

i have unregistered my website via your tool https://api.muffingroup.com/licenses/ to where the purchase code and everything worked.

But now that i am building the new website and trying to activate the theme it is saying the purchase code is invalid

i quite literally just released the license with that exact same purchase code. Can you help look into it?