Discussion on Engitech - IT Solutions & Services WordPress Theme

Discussion on Engitech - IT Solutions & Services WordPress Theme

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917 comments found.

Responsive Issue. Made a coming soon page. Responsive padding for sections are not working on phones. Shows working in emulator but not working on actual devices. Need this resolved as launching soon.

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

What is the change history of latest update. I can’t find the description.

Hi,

You can check here: https://themeforest.net/item/engitech-it-solutions-services-wordpress-theme/25892002/faqs/54359

Note: The link to the update history is located at the bottom of the product description page: https://prnt.sc/9OG9I0h6OcZq

Thank you!

Unable to Submit ticket as support got expird help us

Hi, you can submit to the Customization category to be helped.

Unable to import Home-15

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

There is a strange background that is affecting tablet and mobile the most and I cant figure out how to get rid of it.

I changed padding to expand it and it looms like it appears before the section image and need the section image to fill the entire section on desktop, phone and tablet.

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

Hi, my site is being flagged as Unsafe in Google Search Results. This is impacting my business. Mixed content warning is showing while inspecting the page.

Mixed Content: The page at ’<URL>’ was loaded over HTTPS, but requested an insecure stylesheet ’<URL>’. This request has been blocked; the content must be served over HTTPS.

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

I have installed the theme and everything went well. I am facing a small issue which is an undescore is seen before the published date and author name on the frantend display. Thats not actually there in the backend. Can you support me in this case.

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

Hello!

Could you please send me the PSD files for the theme to my email ?

Best regards, Maksym.

Hi,

We’ll provide PSD files for you.

Please submit a ticket to get support from us: http://oceanthemes.ticksy.com/

Thank you

Correct featured image not displaying from page when sharing the page via text. A different image displays on the person’s phone. Please advise.

Ok. So figured out that in the source code of the homepage it is showing the image which is related to a portfolio post. project2.jpg. We are not displaying the porfolio anywhere on the homepage so why do we have unnecessary code in the source and how do we fix this?

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

We are facing the Same Issue where Header is getting Messy on Page Load and settles once the Page Gets Loaded Completely. We have bought the theme from Envato Elements and there’s no Option to Submit a Support Ticket.

I need a Resolution for this issue as I am stuck and adding any other Header plugin is making the Page Headers and sidebar Menu not working.

Issue with Header 1 Once the website loads, header 1 is not shown properly. Call & mail icon are shown in big sizes one below the other and on scrolling the full page, navigation menu is shown. The problem gets temporarily fixed on making any changes in the header and then reverting it back. What is this issue related to?

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

Bonjour, dis moi comment modifier le logo de engine dans mon thème !

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

Hi, I noticed that a new version of the theme has been released on Envato. However, the update is not showing in my WordPress dashboard, and I don’t have the Envato Market plugin installed. Can you please provide a solution to get automatic updates without installing the Envato Market plugin? Thanks.

Hi,

Sorry, please using the Envato Market plugin for your website: https://www.envato.com/lp/market-plugin/

Thank you!

I recently purchased and installed your theme from ThemeForest. However, I am facing a critical issue — the theme does not support Elementor, and the editor is not opening at all.

I chose this theme with the expectation that it would work smoothly with Elementor, as it is one of the most widely used page builders. This issue is significantly affecting my workflow, and I request your immediate assistance in resolving this.

Please let me know:

Whether your theme is officially compatible with Elementor.

If not, please provide a solution or refund process.

Any recommended settings or steps to fix this issue if it’s a known compatibility problem.

I would appreciate your prompt response to this matter.

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

Hi, I want to buy, but how do I choose this theme? https://wpdemo.archiwp.com/engitech/home-21/

I already buaght it, how can I active and publish on my website?

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

Hello, where do we change this logo that appears while the page is loading?

https://prnt.sc/OGbt2rMYHEtg

Hi,

Please read the this guide: https://docs.oceanthemes.site/engitech/preloader/

Thank you!

Hello,

I can’t import the ready theme number 9. It doesn’t progress, what’s the problem?

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

Hi … i have installed the theme and the whole website is without header and footer

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

hello sir,

i like this one: https://wpdemo.archiwp.com/engitech/home-12/ but i do not see any shop button, or how it will look with the shop.

this theme will fit, since i will provide it support, and will sell hardware-software!

Hi,

Engitech support this shop layout only and you can replace with your products: https://wpdemo.archiwp.com/engitech/shop/

Thank you!

Hello, how can we use custom font on the website?

Kind Regards, Andrea

Hi,

Way 1. Use our customization feature: https://docs.oceanthemes.site/engitech/typography/

Way 2. You can use the Custom Fonts plugin: https://wordpress.org/plugins/custom-fonts/

Thank you!

Hello. Love your template. Just need to figure out a way to remove the Blog Post Header from all posts. The header with the words “Blog Post” and breadcrumbs + image.

https://fcpdata.com/data-focused-mvp-stages-for-the-next-generation-of-products

Also – if I ever decide to keep the header, how do I edit the text in it (ie size of breadcrumb, and Title on the left side (instead of the word “blog post”.

Cheers,

FCPData

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

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