Discussion on Engitech - IT Solutions & Services WordPress Theme

Discussion on Engitech - IT Solutions & Services WordPress Theme

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905 comments found.

bhupen5

bhupen5 Purchased

I recently purchased and installed your theme from ThemeForest. However, I am facing a critical issue — the theme does not support Elementor, and the editor is not opening at all.

I chose this theme with the expectation that it would work smoothly with Elementor, as it is one of the most widely used page builders. This issue is significantly affecting my workflow, and I request your immediate assistance in resolving this.

Please let me know:

Whether your theme is officially compatible with Elementor.

If not, please provide a solution or refund process.

Any recommended settings or steps to fix this issue if it’s a known compatibility problem.

I would appreciate your prompt response to this matter.

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

Hi, I want to buy, but how do I choose this theme? https://wpdemo.archiwp.com/engitech/home-21/

I already buaght it, how can I active and publish on my website?

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

Hello, where do we change this logo that appears while the page is loading?

https://prnt.sc/OGbt2rMYHEtg

Hi,

Please read the this guide: https://docs.oceanthemes.site/engitech/preloader/

Thank you!

Hello,

I can’t import the ready theme number 9. It doesn’t progress, what’s the problem?

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

Hi … i have installed the theme and the whole website is without header and footer

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

hello sir,

i like this one: https://wpdemo.archiwp.com/engitech/home-12/ but i do not see any shop button, or how it will look with the shop.

this theme will fit, since i will provide it support, and will sell hardware-software!

Hi,

Engitech support this shop layout only and you can replace with your products: https://wpdemo.archiwp.com/engitech/shop/

Thank you!

Hello, how can we use custom font on the website?

Kind Regards, Andrea

Hi,

Way 1. Use our customization feature: https://docs.oceanthemes.site/engitech/typography/

Way 2. You can use the Custom Fonts plugin: https://wordpress.org/plugins/custom-fonts/

Thank you!

froyboy

froyboy Purchased

Hello. Love your template. Just need to figure out a way to remove the Blog Post Header from all posts. The header with the words “Blog Post” and breadcrumbs + image.

https://fcpdata.com/data-focused-mvp-stages-for-the-next-generation-of-products

Also – if I ever decide to keep the header, how do I edit the text in it (ie size of breadcrumb, and Title on the left side (instead of the word “blog post”.

Cheers,

FCPData

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

How can I change the blog post heading tag from H3 to H1? I tried to do it with content.php class = entry_title, but not working.

Can you help me?

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

I have already submitted more queries on this platform, but have not yet gotten any solutions.

Hi,

Please copy the folder and file template-parts/content-single.php to the engitech-child folder. Edit the content-single.php file: https://prnt.sc/xfwCAdAqSjDR

Thank you!

I am facing an issue with contact form 7 main form. when I submit the form, I am not getting an email to my official email. Can you please help with this?

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

How/where can I find more flaticon codes to use in the custom icon option? I see you have used a few, wondering where I can find other ones that fit my particular title better.

How to find flaticon icon font?

Hi,

Sorry, the Engitech theme provides limited flaticon icons: https://archiwp.com/fonts/engitech/

You can find and download unlimited icons here: https://www.flaticon.com/

Download Icons SVG file: https://www.flaticon.com/free-icon/3d_751438 -> https://prnt.sc/va92rp

Upload instead for the font icon: https://prnt.sc/va91i5

Note before uploading the SVG file on the website: Open the icon SVG file by notepad++ and remove attribute width and height

Thank you

Hello,

I want to change the header for my website but not able to make a change. Can you help me?

Hi… I had originally receive this template from a former customer. He had purchased a license and in turn purchased one for me. However, I have not spoken with him in years. I believe he lives in Spain now, though I have no way to reach him to get the original purchase info. I assure you, the theme was rightfully paid for, I just never thought to ask him for proof as it was a gift for providing excellent work for him.

Can you please provide me with the Update WooCommerce templates for the Engitech Theme? I don’t have a way to reach my ex-client whom purchased this for me.

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

I downloaded a few pages and posts from your sample data. The posts have a format of “audio”, and “video” showing a podcast and a Vimeo video in the feature section. See below:

https://fcpdata.com/how-to-make-your-ios-13-compatible https://fcpdata.com/the-future-of-enterprise-api-development

How can I change the Podcast link, or the video link to my own?

Thank you and great template!

Froy

Hi Need to reduce header height in all pages need your support

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

I have the Engitech theme and I need the updated WooCommerce Templates… Here’s a list of the effected templates…

engitech/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0, engitech/woocommerce/content-product.php version 3.6.0 is out of date. The core version is 9.4.0, engitech/woocommerce/content-widget-product.php, engitech/woocommerce/global/sidebar.php, engitech/woocommerce/loop/add-to-cart.php version 3.3.0 is out of date. The core version is 9.2.0, engitech/woocommerce/loop/pagination.php version 3.3.1 is out of date. The core version is 9.3.0, engitech/woocommerce/product-searchform.php version 3.3.0 is out of date. The core version is 7.0.1, engitech/woocommerce/single-product.php

Please contact me via edward@thebeckettgroup.com or edwardjbeckett@gmail.com

Thanks in advance!

Edward Beckett

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

I am trying to turn off the header row (row that has the breadcrumbs) for each page individually, but it’s not working. I also tried to do it in the site’s settings, but that also didn’t work. I would rather control it page by page though. Is this a bug?

Hi,

Breadcrumbs enable/disable: https://docs.oceanthemes.site/engitech/page-header/

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

Hi,

I installed the theme on a new wordpress installation with all the plugins and imported the demo content. The moment I activate Kirki Customizer Framework plugin I get an error please see the message on the site: https://demo1.mont6.co.za/

Please assist urgently.

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

Demo content import is not getting through and getting stuck at “Importing Content”. Going through the documentation, I noticed that this will work only for elementor versions below 3.0, which is a very big limitation as the current version is 3.27.5.

When we import the demo content manually it gives an error “There has been a critical error on this website” on a fresh installed site.

Could you confirm when we can get a fix to make this site work for the latest version of elementor?

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

I have a problem, when a click on any page or refresh the page, icon size in top menu, is very big and then resize, I don’t have the preloader function activated

Hi,

Try enabling preloading for your site, this will make your site look smoother: https://docs.oceanthemes.site/engitech/preloader/

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

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