26665 comments found.
Hey, guys, I bought this template many years ago, and I never used it officially. I mean, I used it to do a prototype and the site never went out. Now, I need this theme to create a site, but when I try to install the code it says “Code is already registered for other domain”. Please, help, I need to deattach this, and I cannot find how to do this.
Hello,
You can deregister your purchase code via deregistration form at our Help Center in “My Products” section of your account. If you are unsure about the domain where the theme was previously registered, you can enter any url (like google.com), and in the error message the correct url will be written.
You can also contact us through this email, include your purchase code in the email, and our support agents will assist you with deregistration.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
I’m reaching out because I purchased a template from your marketplace, and after installing one of the recent updates, many features stopped working correctly. This has negatively affected the usability and stability of the template.
Furthermore, when I downloaded the latest version from your website, my security software flagged it as containing suspicious files and blocked the installation. This raises serious concerns about the integrity and safety of the product.
I kindly request that you look into this issue and provide a clean and fully functional version of the template as soon as possible. I expect a resolution or clear guidance from the author on how to fix the broken features and ensure the files are secure.
Please let me know how to proceed.
Thank you,
Hello,
The theme cannot be downloaded from our website. The latest version can only be downloaded from ThemeForest in the “Downloads” section of your account. It’s important to stress that Envato does thorough examinations and inspects all the themes featured on their market, and this is especially true when it comes to the safety aspects. Moreover we, the theme authors, conduct additional tests to eliminate the possibility of there being any malicious content.
Please check if you have updated the theme and its plugins to the latest version listed in change log.
Also, please make sure your Bridge Core plugin is updated to version latest version (3.3.4.2 at the moment). After you update the theme all of the plugins with available updates will be listed in Appearance > Install Plugins.
One more thing you should check is if your purchase code is registered in Bridge Dashboard. Theme options, shorcodes and meta boxes are now disabled if theme purchase code is not registered on live server.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
Thank you for your response.
Just to clarify, I have always downloaded the theme directly from ThemeForest, specifically from the “Downloads” section of my account. I’ve done this with previous versions of the theme without any issues.
However, with the latest version, my security software is flagging the download as suspicious and automatically blocking it. This is the first time I’ve encountered this issue with your theme, which makes me believe there might be something different or unexpected in this particular package.
Due to this, I’m currently unable to complete the download and therefore cannot proceed with updating the theme or the Bridge Core plugin. As a result, I’m stuck with a version that’s not functioning properly, and I can’t apply the necessary updates.
I’d appreciate it if you could review the current package on ThemeForest and confirm that it’s clean and fully operational. If possible, I’d also welcome an alternative way to access a secure version of the theme so I can complete the update and resolve the functionality issues.
Looking forward to your assistance.
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Hi guys,
I have a question about this demo version: https://bridge163.qodeinteractive.com/ Is it possible to change the pink background color?
And do I have to subscribe to Elementor to use it as a page builder or is it included in the theme?
I hope to hear from you soon. Thanks in advance.
Hello,
The background can be changed. This one is added as image (please see screenshot).
The theme is compatible with Elementor. All of the features showcased in the Elementor demos on landing page and listed in the Theme Features list can be achieved with the theme options, custom shortcodes by the theme and free version of Elementor.
This demo has both WPBakery and Elementor demo version.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Just wondering if anyone else has experienced this: when the Qode News plugin is enabled/used, it overrides the Blog Archive and Category layout settings in Qode Options, thus making the appearance of category pages default to the Qode News Layout 1 (with default settings)
Is there a workaround to this? I can’t seem to find any documentation for this plugin either
Appreciate any input or help with this
Hello,
When Qode News plugin is used the archive pages will have Qode News Layout 1 as a default template. Unfortunately, there is no option to change this through theme options. To change layout for archive pages it would be necessary to edit holder.php located on this path: wp-content\plugins\qode-news\modules\blog\archiveDon’t forget to sign up for our newsletter and be the first to find out all the latest news.
hello – I have renewed support and I am trying to submit a support ticket but its not allowing – saying support has expired. pls advise.
Hello,
Sometimes it takes a bit more time for support extension to be processed. Please clear your browser cache and try to submit a support request once more.
You can also contact our support through this email, just include your purchase code in the mail, and our support agents will gladly help you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
i need an h1 headline on the overview page for the blog how is this possible?
Hello,
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
We also recommend checking the documentation in this link and our Knowledge Base here.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I forget the wedsite which i was register the theme with it was removed and the domain name. Can you please delete the license from the old website to use it for new one. Thank you
Hello,
We have deregistered the purchase code for you. You should be able to register the theme now.
You also have an option to deregister your purchase code via deregistration form at our Help Center in “My Products” section of your account. If you are unsure about the domain where the theme was previously registered, you can enter any url (like google.com), and in the error message the correct url will be written.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, when using quick edit on the pages screen to change a page title or permalink after you save it it clears our all the custom css within wpbakery for that page. Are you aware of this issue?
Hello,
Please check if you have updated the theme and its plugins to the latest version listed in change log.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Just wanted to add a comment that the latest update Version 30.8.8.1 with Bridge Core 3.3.4.1 caused the same missing content issues others were/are reporting for me when updating also. Saw the reports and kept the old copy of bridge to one side so just deleted the Bridge Core plugin and reinstalled from the old Bridge version to make it work again. Sure the authors are still working on it but the ‘fix’ is not fixing as it were (for any others deciding to update or hold back until it’s working).
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Ideal:- update 30.8.8.2 with Bridge Core 3.3.4.2 fixes the issues
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Hi guys, do you really test your releases? Just installed the latest update 30.8.8.1. Then the update for the Core plugin and BANG – critical error
Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the qode-tours domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /www/htdocs/x/demo-bridge/wp-includes/functions.php on line 6121
Warning: session_start(): Cannot start session when headers already sent in /www/htdocs/x/demo-bridge/wp-content/plugins/qode-tours/post-types/tours/lib/booking-handler.php on line 74
Fatal error: Uncaught Error: Class ‘QodeTourCategoriesWidget’ not found in /www/htdocs/x/demo-bridge/wp-includes/class-wp-widget-factory.php:62 Stack trace: #0 /www/htdocs/x/demo-bridge/wp-includes/widgets.php(123): WP_Widget_Factory->register(‘QodeTourCategor…’) #1 /www/htdocs/x/demo-bridge/wp-content/plugins/qode-tours/post-types/tours/widgets/tour-category-widget/functions.php(7): register_widget(‘QodeTourCategor…’) #2 /www/htdocs/x/demo-bridge/wp-includes/class-wp-hook.php(324): qode_tours_register_tour_categories_widget(’’) #3 /www/htdocs/x/demo-bridge/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #4 /www/htdocs/x/demo-bridge/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #5 /www/htdocs/x/demo-bridge/wp-includes/widgets.php(1870): do_action(‘widgets_init’) #6 /www/htdocs/x/demo-bridge/wp-includes/class-wp-hook.php(324): wp_widgets_init(’’) #7 /www/htdocs/x/demo-bridge/wp-includes/class-wp-hook.php(348): WP_Hook->apply in /www/htdocs/x/demo-bridge/wp-includes/class-wp-widget-factory.php on line 62
Hello,
When updating plugins listed in Appearance > Install Plugins it is recommended to install plugins one by one. This can occur if you selected all plugins and updated them as a bulk action. Also, we recommend updating Bridge Core first and Qode Tours second.
In case you need further assistance please submit a ticket at our Help Center or contact us through this email, include your purchase code in the email, and one of our support agents will gladly help you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Exactly what I did. First the theme, then Core and after that the site crashed. So what now?
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E-Mail to your support sent! Also updated the theme to 30.8.8.2, updated the core plugin, updated the tours plugin – still the big error:
Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the qode-tours domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /www/htdocs/x/demo-bridge/wp-includes/functions.php on line 6121
Warning: session_start(): Cannot start session when headers already sent in /www/htdocs/x/demo-bridge/wp-content/plugins/qode-tours/post-types/tours/lib/booking-handler.php on line 74
Fatal error: Uncaught Error: Class ‘QodeTourCategoriesWidget’ not found in /www/htdocs/x/demo-bridge/wp-includes/class-wp-widget-factory.php:62 Stack trace: #0 /www/htdocs/x/demo-bridge/wp-includes/widgets.php(123): WP_Widget_Factory->register(‘QodeTourCategor…’) #1 /www/htdocs/x/demo-bridge/wp-content/plugins/qode-tours/post-types/tours/widgets/tour-category-widget/functions.php(7): register_widget(‘QodeTourCategor…’) #2 /www/htdocs/x/demo-bridge/wp-includes/class-wp-hook.php(324): qode_tours_register_tour_categories_widget(’’) #3 /www/htdocs/x/demo-bridge/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #4 /www/htdocs/x/demo-bridge/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #5 /www/htdocs/x/demo-bridge/wp-includes/widgets.php(1870): do_action(‘widgets_init’) #6 /www/htdocs/x/demo-bridge/wp-includes/class-wp-hook.php(324): wp_widgets_init(’’) #7 /www/htdocs/x/demo-bridge/wp-includes/class-wp-hook.php(348): WP_Hook->apply in /www/htdocs/x/demo-bridge/wp-includes/class-wp-widget-factory.php on line 62
I am happy that this is just my demo page and not my clients webpages.
Just renamed the plugins folder and could login again. Activated the plugins one by one, it seems to be the TOURS PLUGIN! When activated, its throwing this error:
Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the qode-tours domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /www/htdocs/x/demo-bridge/wp-includes/functions.php on line 6121
Warning: session_start(): Cannot start session when headers already sent in /www/htdocs/x/demo-bridge/wp-content/plugins/qode-tours/post-types/tours/lib/booking-handler.php on line 74
Warning: Cannot modify header information – headers already sent by (output started at /www/htdocs/x/demo-bridge/wp-includes/functions.php:6121) in /www/htdocs/x/demo-bridge/wp-includes/functions.php on line 7168
Warning: Cannot modify header information – headers already sent by (output started at /www/htdocs/x/demo-bridge/wp-includes/functions.php:6121) in /www/htdocs/x/demo-bridge/wp-includes/functions.php on line 7144
Warning: Cannot modify header information – headers already sent by (output started at /www/htdocs/x/demo-bridge/wp-includes/functions.php:6121) in /www/htdocs/x/demo-bridge/wp-admin/admin-header.php on line 14
And yes, all plugins are up to date. After activating WP Bakery the site crashes complete
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After the latest update, many widgets are disappearing, like Accordion, Quode Video, Image with text over etc
Hello,
The theme was updated today and the fix is included in the latest version. Please try updating theme now.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
When I try to register the theme on the Bridge Dashboard, I receive the following message:
“Your copy of the theme has not been activated. Please navigate to Bridge Dashboard where you can input your purchase code and activate your copy of the theme so you can have access to all the theme features, elements & options.”
I’ve already emailed support but haven’t received a response yet. Could you please help me resolve this activation issue?
Thank you for your assistance.
i still can’t register after updating the theme
Hello,
The theme was updated today and the fix is included in the latest version. Please try updating theme now and make sure to also update Bridge Core plugin which will be listed in Appearance > Install Plugins.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I updated the theme to the latest version i still cant register
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I dont get the “Please wait” on the Bridge Dashboard Page i get the message below:
Your copy of the theme has not been activated. Please navigate to Bridge Dashboard where you can input your purchase code and activate your copy of the theme so you can have access to all the theme features, elements & options.
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no im still on 3.3.4.1.
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After the latest update, many widgets are disappearing, like Accordion, Quode Video, Image with text over etc…
Hello,
The theme was updated today and the fix is included in the latest version. Please try updating theme now.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I purchased the theme and now I cannot register the theme in Bridge Core. I am just getting a blank screen.
Hello,
The theme was updated today and the fix is included in the latest version. Please download and install the latest theme version.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
After the update to latest version all the qbuttons disappear. I used previous version, I had to downgrade. As other users said, fix it as soon as possible, you should have tested it.
The fact anyone from Qode team is answering the comments here after the update broke all the sites is definitely not professional.
Hello,
The theme was updated today and the fix is included in the latest version.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I’ve just purchased 2 additional licenses. I cannot register the theme on the backend – I just get a blank screen
Hello,
The theme was updated today and the fix is included in the latest version. Please download and install the latest theme version.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Confirmed. Update crashes the site, especially when using Qode Tours Plugin. We updated the theme, Visual Composer and the quode plugins. After that we only received errors, luckily we had a backup.
Hello,
We released an update which includes fix. Please try updating theme and plugins now.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Nope, see latest comment here, it crashes everything.
Hi,
Please try suggestions from our reply to your other comment.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
After the update yesterday the disguise happened the bridge dashboard, documentation page, import pages all were white blank, after updating the bridge core plugin the CTA Qode buttons disappeared from the website. but only that contact forms were missing too, to fix this I have to backup the website and downgrade the theme version It’s a fix for now. But, Please fix these issues as soon as possible.
Hello,
We released an update which includes fix. Please try updating theme and plugins now.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
The Qode Bridge 30.8.8 update (which includes WPBakery 8.5) essentially caused a lot of content to disappear. Not sure if the WPBakery update or the Bridge Core update is the culprit, but for the time being, I have restored the site to a pre-update backup done just prior to updating, which resolved all issues.
I hope that this can be resolved ASAP
As a follow-up, I tried reinstalling the 30.8.8 theme update WITHOUT the Bridge Core update, and the site seems to work normally. It looks like the Bridge Core update is the issue.
Until a fix to this is issued, a workaround is to restore to a pre-update site backup, update the theme and update all required theme plugins EXCEPT Bridge Core.
Hopefully a fixed Bridge Core is released soon… fingers crossed
Hello,
We released an update which includes fix. Please try updating theme and plugins now.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello back,
Thanks for the reply. Yes, we’ve updated the theme, and everything works as it should. Cheers!
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We have 20+ bridge licenses and sites running Bridge.I have just setup a new test site but when I click Bridge Dashboard in WordPress dashboard I get nothing, also nothing when I click on System Info or Import, all blank pages. What’s wrong here?
Hello,
We managed to reproduce this on our installation and released an update which includes fix. Please try updating theme and plugins now.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
It works now, thanks.
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