19018 comments found.
There are some issues with the latest updates (28.1.5) listed below:
1) Custom post types are not visible for templates creation and query loops. 2) Query loops for nested wraps are not available which was released in april 2025.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
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Muffin Group team
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I’m having trouble indexing ACF custom fields with Relevanssi for WordPress search. Seems like something in BeTheme breaks that connection since changing the theme allows custom fields in WP search results. Is there something in BeTheme altering the way content is indexed?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you.
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Hi, I have seen on the main page : “WOO Access to Content After Purchase Whether you’re running an online course, a membership site, or selling exclusive content, this feature is perfect for delivering premium experiences to your users.”
1. Do you have a demo link where i can see a sample 2. is the WOO extension is paid or free one for this to work?
many thanks
Hi,
yes, you can check prebuilt website where we used this feature, https://muffingroup.com/betheme/website/course3/
This feature is absolutely free of charge, it comes with Betheme.
We’ve explained this feature in details in the following tutorial https://youtu.be/RvmwQXSxM3w
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Best regards,
Muffin Group team
Dear BeTheme Team,
I hope this message finds you well.
I would like to know if you offer any customization services for BeTheme, or if you can recommend certified professionals or partners who specialize in customizing BeTheme-based websites. I’m interested in making specific adjustments to both design and functionality.
Looking forward to your response.
Best regards, Elton Rasse
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Best regards,
Muffin Group team
Hi I would like to use the template on a new website, unfortunately the one I used it on briefly, is not longer online and doesn’t exist. I tried registering it on my new domain but it says I need to dereigister the purchase code from my old one first. However, I am unable to do this as it doesn’t exist.
My support has run out, but I am unable to use the theme, can it be deregistered at your end so I can use the theme? I can provide the registration code, old domain and anything else you need. I tried registering on your forms but it won’t let me because my support has ended. Hope this makes sense.
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we built for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Brilliant, thank you.
You’re welcome!
Hi, we’d like to create a new e-commerce site based on your theme, but we’re evaluating its feasibility. Do you think it’s possible to create a product filtering system by category and cross-references like this site’s in the store area, which will be a catalog?
https://decastelli.com/it/materioteca/We need to create a visually elegant filter at the top.
while we do not have filters located at the very top of the page, you can filter by various attributes but from the sidebar, just like for example on https://themes.muffingroup.com/betheme-store2/product-category/computers/
Frankly speaking, from UX point of view, filtering on the site you sent isn’t any good. It looks like plain text and we are pretty sure that most visitors won’t even know they can filter that way.
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Best regards,
Muffin Group team
Hi. How fast is this framework and which is faster, Elementor or Be. Have run into this issue with these frameworks lately where some are heavy and no matter how much client likes the work, eventually complaints about the speed comes. Thanks for your honestly in advance.
Hi,
BeBuilder is definitely way much faster and more stable. Further details regarding the speed, you will find on https://muffingroup.com/betheme/speed-performance/
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Best regards,
Muffin Group team
You’re awesome. Glad to see there’s a focus on this. This didn’t used to be an issue but in the last few years and many theme devs are adding unnecessary plugins too. Good work, we’ll purchase this week.
Thanks
Hope you’re gonna love it!
Hi, i need some advice, i tried to override the header file to my child theme, since we have a issue with accesibility. The hamburguer icon doesn’t have any title or aria role, and need to add it. Also the menu, has a tabindex=0, wich i need to delete. But, cannot find wich file has that icon… I’m using Header builder and cannot find where you output that icon. Thanks!
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I already send message. Thanks!
Thanks!
Any discounts available for a second time purchaser of the theme?
Hi,
we are very sorry but there is no such discount type of Envato marketplace.
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Best regards,
Muffin Group team
Hello, I’m having trouble using the theme on PHP version 8.3. Is it compatible? I’ve tested everything here and it doesn’t work.
Hi,
yes, Betheme is compatible with 8.x version of PHP.
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Best regards,
Muffin Group team
There is a problem with the theme in the MAC version when the scroll gets stuck when going down or up the page. On Windows it doesn’t get stuck when scrolling.
The version used on the site is BethemeVersion: 17.4.
Will it be necessary to update the theme?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Merhaba lisansımı başka bir web sitesinden kaldırdım yeni web sitesine ekleyemiyorum hata veriyor size mesaj attım dönüş olmadı bana yardımcı olabilir misiniz? mail adresim kullanım dışı yanıtlarınızı göremiyorum ibrahimaymercan@icloud.com adresinden bana ulaşmanız mümkün mü lisans kodumu buradan paylaşmadım paylaşabilirim aldığım hata *Registration limit exceeded. Please contact us using contact form on our Themeforest profile page:
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
how can i deregister my theme for an old domain?
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we built for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
hi, is it possible to work first on xampp and after publish it on my hosting? would be there any problem with licence?
Hi,
yes, you can of course. What’s more you can use same license on multiple staging websites. Further details regarding this, you will find on https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
We have a client that has a website by BeTheme that hasnt been updated since 2017… surprise surprise they are hacked, everything else is up to date though. Site still works somehow… for the most part.
If I buy this theme and add it, should it technically work as an upgrade from that old of an instance, or should I do it in increments, like last 2018 version, then last 2019 version, etc. and if so, can you provide those versions?
Hi,
if no changes have been made to the Betheme files, you can update from current version to the most recent one. We always ensure backward compatibility.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi BeTheme Team,
I noticed that even with the latest version, there are still a few outdated WooCommerce templates in the theme. Specifically:
woocommerce/cart/cart.php is at version 7.9.0, while the core version is now 10.0.0
woocommerce/cart/mini-cart.php is at version 9.4.0, while the core version is also 10.0.0
Also, I’ve seen the message about woocommerce.php overriding archive-product.php, which limits template customization on product archive pages.
It would be great to have these addressed in a future update to ensure full compatibility with the latest WooCommerce version.
Thanks for your continued support!
Hi,
yes, we are aware of that. They will be updated today. However, it’s just accessibility so all current templates works fine.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, I just purchased a support extension, but it says that the code doesn’t match the purchase. What should I do?
Hey,
sounds like you’ve changed username on TF and that’s why get this message. Please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I have a question. How can I create same newsletter using another pre-build? can you do video tutorial
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Dear BeTheme Team,
I’m currently setting up one of my five licenses for a new client and have encountered an issue with the breadcrumbs. I’d like to disable them, but I can’t seem to find an option to hide them in the theme settings.
I’ve already tried using the following custom CSS without success:
css .breadcrumbs { display: none !important; } Could you please guide me on how to properly remove the breadcrumbs? Any help would be greatly appreciated.
Thank you in advance for your support!
Best regards, René
Hi René,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
The website that my license is registered on no longer exist, the domain is also no longer exists, how do I remove it so I can use it on my new domain ?
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we built for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team