26867 comments found.
Hi, I’m still experiencing the error described by @egocefalo.
_load_textdomain_just_in_time caused by td-cloud-library
Is there still no update to fix this problem?
Hi,
That issue was fixed. If you are using the latest theme version it should not happen anymore. I checked now with the latest 12.7.3 theme version and the notice is not displayed. In case its still displayed on your website, we will take a look at it. Please send us an email at contact@tagdiv.com and provide a link to the website and admin login. We will check as soon as possible.
Regards, Simion C.
on activation tagDiv Composer i get critical error on wordpress. WordPress 6.8.3 Newspaper Child theme (έκδοση 9.0c) tagDiv Composer (έκδοση 5.4.1 | built on 14.10.2025 9:58) PHP 8.3.20 E_ERROR wp-content/plugins/td-composer/includes/tdc_check_domain.php Uncaught Error: Object of class WP_Error could not be converted to string in /home/domain.gr/public_html/wp-content/plugins/td-composer/includes/tdc_check_domain.php:149
Hi,
In this situation, please contact us via email at contact@tagdiv.com, and please provide wp-admin and cPanel or FTP access. Include as many details and screenshots as you can. We’ll check it as soon as possible.
Thank you! Calin
Hello, i have sent a message if anything else need please let me know.
Hi,
Thank you for contacting us via email. If we need any additional information, we will let you know by email.
Thank you, Călin
I see no apply now for the jobs listed for the jobboard theme, can we add apply now for candidates to apply and any plugin suggestion to implement full job board with the theme?
and can we use elementor instead of WP Bakery?
Hi,
If you mean the jobs demo https://demo.tagdiv.com/newspaper_job_hunt_pro/ there will be an Apply button but for logged in users https://prnt.sc/w_jCRP_1I7EA So users that register on the website can apply to the jobs. Job applications will be seen in the dashboard https://prnt.sc/Ec3DkLI33NLl
The theme demos demo cannot be customized with either Elementor or WPBakery. They can be customized only with the composer.
If you have more questions about customizing the demo, please use the dedicated support forum or send us an email https://forum.tagdiv.com/newspaper-theme-support/ We will check and help as soon as possible.
Regards, Simion C.
Thank you.
What about AI, can incorporate AI into it and resume buiilding as well writing job descriptions? for candidates and employers as a feature?
Job application will be seen in dashboard of employer as in the picture or admin?
Hello,
Regarding Ai, the theme does not have such integration for the job board demo https://demo.tagdiv.com/newspaper_job_hunt_pro/ but there are ai plugins (such as those that generate articles) that can be set on the CPT from the job board demo if needed.
The job application will be visible in both the employer dashboard and the admin area.
For other information about customizing the demo please use our forum or send us an email https://forum.tagdiv.com/newspaper-theme-support/ We will check and help as soon as possible.
Thank you! Calin
Hello,
I’m having problems. I’m receiving a message that says: Your license key is not assigned on this website.
Hi,
I replied by email. In case there are other issues please let me know.
Regards, Simion C.
Hi, if I renew my support will I get the latest version of the theme and plugin(WP bakery)?
Hi,
If you purchased the theme, then you will always have access to theme updates, no need to renew the support. Please download the full theme package from your themeforest account, it will contain the theme and WPBakery. Then you can update the theme https://tagdiv.com/update-newspaper-theme/ and WPBakery https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Please let me know if you have more questions. We can also continue by email, you can send us an email at contact@tagdiv.com
Regards, Simion C.
Hello Author,
Our current WordPress contains an older Newspaper theme 7.1.1 version and comes bundled with an older WPBakery 5.0.1 plugin version. Due to security vulnerabilities, we need to upgrade the theme and the plugin. If we get the latest license (Newspaper v12 theme, v8.7 WPBakery plugin) below,
https://themeforest.net/item/newspaper/54896091) Will it be the correct approach to upgrade both at the same time, or do they need to be upgraded individually? 2) Will it cause a lot of issues or be a smooth upgrade? 3) Does support assist with issues if the upgrade runs into issues?
Please do let me know before purchasing this item.
Thank you.
Hi,
That’s a theme version from 2016. Unexpected things could happen when updating to the the latest version.
1. Assuming the website is also using an old PHP version and wordpress version, then these will have to be updated as well. Then then theme can be updated manually https://tagdiv.com/update-newspaper-theme/ We still provide WPBakery with the theme, this can also be updated https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ There are other things to take into account however, like if you use a child theme, it may not work anymore and cause problems. Also the new plugin we added in Newspaper 10, which will be required for old websites https://tagdiv.com/newspaper-theme-update-standard-pack-or-tagdiv-cloud-templates/
2. I can’t say unfortunately. And I’m not referring only to the theme update, if everything about the website is old then there can also be other issues. Skipping almost 10 years of updates can lead to problems. Please make sure to have website backups before doing anything.
3. We can take a look if there are issues, and we will try to help. You can send us an email at contact@tagdiv.com and provide admin login for the website, and also access to cPanel or FTP.
Regards, Simion C.
Few things.
1) We are currently on WordPress 6.8.3, PHP 7.4.3-4ubuntu2.2. Let me know if you think the current Newspaper theme 12 bundled with WPBakery 8 version would be compatible with our current WordPress and PHP versions, replacing the older Newspapers theme 7.1.1 and WPBakery 5.01 versions?
2) Upgrading to PHP 8.2 and 8.3 is in process, and it will take time to migrate, debug and complete by our team, so I think this would be the first approach to address before the upgrade. Thoughts?
I appreciate the help. Thank you.
That should work. It’s the latest wordpress. And while the PHP version is the very minimum, it should still work. I suggest updating the theme. Before that, you could download the theme you are using now, using a file manager, so in case there are major issues with the new version you can put the old version back and get the website working again. Please try it, in my opinion it should work fine in this case.
Regards, Simion C.
With that said, I’ve put in the request to order the license. How can I reach out to support or your directly for assistance if I run into any issues? Thank you.
We provide support via the forum or by email https://forum.tagdiv.com/newspaper-theme-support/ For cases where we have to log into the website please contact us by email, and you can provide admin login there.
Regards, Simion C.
“Will it work with PHP 8.4? I couldn’t find a plain minimalist personal demo. There are many, but none of them are in the classic blog style. Would it make more sense to customize it from the default?”
Hi,
The theme works fine with PHP 8.4. In terms of customization and design, it is much easier to start with a demo that looks closer to what you want, and customize that demo. The demo elements like blocks, sections, templates, etc. are also available separately in parts, so you can combine parts from demos as well https://cloud.tagdiv.com/#/load/All Of course, we will also provide assistance. Please let me know if you have more questions.
Regards, Simion C.
I can use multiple website regular licence….?
Hi,
Both the regular license and the extended license are for a single website. Please check a comparison here https://help.market.envato.com/hc/en-us/articles/115005593363-Do-I-need-a-Regular-License-or-an-Extended-License Multiple websites will require multiple licenses, one for each website. Please let me know if you have more questions.
Regards, Simion C.
I sent an email last Wednesday, but I still haven’t received a response. Isn’t this too much? This is a very important issue for me. I can’t solve the problem and time just keeps passing by.
Hi,
I fixed the problem on the website. I’m very sorry for my delayed reply. Please check the website as well.
Regards, Simion C.
Hello there, Any ideea what settings i must to for for POST VIEWS counter to count also the external source? Like Facebook, TikTok or Youtube ? The number of the view what it’s show on the post view it’s not the same like on Google Analitycs! For cache i use LiteSpeed Cache. Maibe i must to make a setting from there ?
Hi,
The theme view counter is not an accurate website statistic like analytics. For website statistics please only check analytics. The view counter from the theme is very simple, each time the page is loaded it counts a view. The number of views are mostly used for the sorting by popularity on the blocks, and they are rough estimates. Sometimes the view counter may not count the views correctly, as it can be affected by caching. So most likely the view count from the theme will never be the same as analytics. It wasn’t intended to be an accurate view counter unfortunately.
Regards, Simion C.
Hello and many thank’s for your reply! I realy apreciate your reponse!
Hi, I have sent an email regarding license. Can you please respond asap. This is stopping us from working on our site. Thank you
Hi,
I can’t seem to find an email from you. We get lots of emails daily. I searched for your themeforest username and there was nothing. But based on your username I found a license key, and two websites. One website is redirecting to the other, I believe you want that one removed. I removed it now. However, I’m not sure what exactly is stopping you from working on the website. Could you please send a new email? And please include your themeforest username in it, so I can find it. Let me know.
Regards, Simion C.
Hello, Could you please tell me how to disable related videos in the video playlist and on all videos? Thank you in advance.
Hi,
While there are some workarounds to do it online, which may or may not still work, those won’t work with the theme video playlist, or video embed element, or featured video. Unfortunately the theme video elements don’t have options to disable the related videos. I will add this as a request, and if its possible to do we may add an option for it.
Regards, Simion C.
Nw purchase here: bought newspaper theme. Using UrbanObserver. In the home page, there is a template ad (just below the website name). I tried to insert my own ad that I created and uploaded but it won’t show. How do I showcase my own static ad in the top (I think it’s called Adbox). Thank you
Hi, Use the tagDiv Composer to edit the homepage – https://i.imgur.com/l6WzZit.png . Then select the ad box, and in the image area, replace the image with your own – https://i.imgur.com/77jmy7Q.png Thank you! Calin
Please check your email quickly.
Hi, We do our best to check as many as possible. Thank you! Calin
I haven’t received a response to a really important email, and it’s been over the weekend.
This is a serious mistake. The email in question was sent on October 29, 2025, and is titled “Re: Inquiry on the appropriate size of the theme page.” It’s been a while. I’d appreciate it if you could help me resolve this issue as quickly as possible on Monday. This is very important and urgent to me.
I can’t update to new version, I just bought new support package, please help me
Hi, Please contact us via email at contact@tagdiv.com, providing as many details as possible and temporary WP-Admin access so we can investigate and resolve the problem. Thank you! Calin
Hi, i sent an email to contact@tagdiv.com, but it’s been a day and I haven’t received a response.
Hi,
I replied to the email now. Please read all the information I provided carefully, as it can be tricky updating from Newspaper 8 to the latest version.
Regards, Simion C.
OMG this old & bad theme is weekly best seller??? something buff here
Hi,
Yes, it is best seller. It’s one of the best wordpress themes, it has a lot of features, great support. The time of release doesn’t matter, if anything an older theme is refined over time. Maybe you could purchase the theme and give try it as well.
Regards, Simion C.
Hello tagDiv Support Team,
I am building a generic Taxonomy Archive Template using the tagDiv Cloud Library/Composer. This template is assigned to a Custom Taxonomy (e.g., prompts) and needs to load correctly for all terms within that taxonomy (e.g., /prompts/term-A, /prompts/term-B, etc.).
My goal is to display content in two separate Flex Blocks, each filtered by the current taxonomy term AND a specific Category ID.
1. Goal (Desired Query Logic): I need to enforce the following AND logic within each Flex Block, dynamically, without hardcoding the current Taxonomy Term ID:
Section 1 (Text Posts): Posts must belong to (Current Taxonomy Term) AND (Category ID 87).
Section 2 (Image Posts): Posts must belong to (Current Taxonomy Term) AND (Category ID 88).
2. Current Setup (Flex Block Filter Settings): I am using a Flex Block and configuring the Filter tab as follows (for Section 1, Category ID 87):
Category filter: Taxonomy – Current (Used to inherit the current term)
Multiple terms filter: 87 (Hardcoded ID of the specific category)
Posts(cpts) must belong to all terms: Checked (Intended to force the AND logic)
3. Issue/Failure Point: Despite setting the Posts(cpts) must belong to all terms checkbox, the Flex Block query is incorrectly executed.
Observed Result: The block is showing posts that belong to Category ID 87 but are associated with OTHER, unrelated taxonomies or terms outside of the current archive page.
Example: When viewing /prompts/term-A, the block is showing posts tagged with Category ID 87, but whose main taxonomy term is from a different, unrelated taxonomy (e.g., from the guides taxonomy or another custom taxonomy).
4. Request: Could you please advise on the correct combination of settings within the tagDiv Flex Block or provide a precise workaround to generate a strict, generic WP_Query that enforces the dynamic (Current Taxonomy Term) AND (Specific Category ID) relationship?
If this combination is not possible via the standard UI, please provide a filter or shortcode parameter that achieves this specific tax_query requirement.
Thank you for your time and assistance!
Hi,
I suggest to send us an email at contact@tagdiv.com with these issues, and provide a link to the website and admin login. The themeforest dashboard is not quite the proper place for providing support. We can discuss by email, please send us an email and we will check as soon as possible.
Regards, Simion C.
Hi Team, since the last update, i cant use tagDiv Composer to manage my page in Cloud Template section. I need to renew a licence to use it ?
Its a website customer.
Many thanks
Hi,
Is there a red button instead of the composer button? If there is, it means the license key is not assigned to that website. Or maybe the problem is different?
I suggest to send us an email at contact@tagdiv.com and provide a link to the website and admin login. Also please mention in the email what the problem is exactly. Let us know and we will check as soon as possible.
Regards, Simion C.
Hello there,
I am experiencing an issue with the theme, specifically the search page. Whenever I view it from the cloud library template or simply search for a term, the Search page redirects to a WordPress error page.
“There has been a critical error on this website. Learn more about troubleshooting WordPress.”
I deactivated the theme, and when I installed TwentyFive, the search page worked.
So could you please tell me what is wrong? Thank you.
Hi,
Are you perhaps using a search related plugin on the website? We had a few similar reports but in those cases the issue happened when there was a search plugin active on the website. Such plugins used to work before however, so we are looking to see why they now conflict with the theme. We can take a look on your website as well if you want, you can send us an email at contact@tagdiv.com and provide a link to the website and admin login.
Regards, Simion C.
how can i make both the author and date of a blog post in center for both mobile and desktop https://cln.sh/DFH0YYYZ
I am not able to do it for both at the same time. What are the steps for your editor?
Thanks.
Hi,
That is possible. Normally to center the elements from a column or inner column you can use these options from the layout tab https://prnt.sc/NHpzBkOldQrn If you need help with it let us know. We can provide on-site assistance if you send us an email and provide admin login for the website.
Regards, Simion C.
