19024 comments found.
Hi there, I lose the menu icon on my iphone and android phone. Can you please help me to fix it? Thank you. Please see the screenshot: https://prnt.sc/t72MVuAEHCTR
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, I hope you’re doing well.
I previously sent an email but haven’t received a response yet. I kindly ask for your help in revoking my purchase key so that I can use it on my new website. I believe the key was activated on a website I no longer have access to, and now I’m unable to register the theme on my new site.
I also tried checking the status on https://api.muffingroup.com/licenses/, but it doesn’t seem to be working for me.
Could you please look into this and help me reset or reassign my license?
Thank you very much for your assistance.
Hi,
our support team have answered on your message on 7th Nov at 3:20PM (CET) so please check your inbox and spam/junk boxes. If you have any further questions, please respond on that message.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi,
I haven’t received any response yet. I’ve checked both my inbox and spam folder, but there’s nothing. Could you please check on your end, open a ticket system, or reply here? I really need to activate my theme as soon as possible.
Thanks.
Hi,
Sorry, i found the email and i sent you the expliaction why, please check it and thanks for the help.
Thanks.
Hello , i have updated the be theme to the 28.1.10 version and i have issues with clasic editor and also with the display of categories view. The titles of the articles are not in full windth now and are more in contrast to the before
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, I’m trying to edit the footer of a page template, but when I click on Options, I get a blank Widgets page. What could be the problem? Please reply. I’m having this problem finishing the page.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Dear Author,
I hope this email finds you in good health. Firstly, I would like to express my gratitude for providing such a versatile template. I am considering utilizing it for our business; however, I require your assistance in clarifying a few points.
1 – Is there a child theme available for this theme? 2 – If I install the “Computer Shop 2” demo, will I be able to use other demo pages for different services or the content sections from other demo pages on the installed demo site? 3 – Does your theme have any compatibility issues with SEO plugins, image optimization plugins, cache plugins, etc.? 4 – Does your theme include Elementor? If so, is it the standard Elementor or Elementor Pro?
Best regards,
Hi,
1. Yes, child theme is included into package.
2. Yes, you can.
3. We do not know anything about it.
4. Betheme is compatible with elementor however there is no version of this plugin included. Nevertheless, we strongly encourage you to use the BeBuilder instead. This builder was 100% built in-house and is way lighter, faster and definitely more stable than any other website builder on the market. Moreover, it has a lot of great features that others doesn’t have. The BeBuilder is based on flexbox what gives you seriously infinite possibilities of designing. Lots of our customers already switched from most popular page builders and they enjoy the BeBuilder even more. We are pretty sure you’re gonna love it too.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Does the theme has a booking system in it .
Hi,
no, it doesn’t. Booking functionality is being handled by 3rd party plugins.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
hi there guys, listen i know that my support is ended but i have a little problem that i cant fix
look this image: https://www.dropbox.com/scl/fi/qm1nnkalxe54jtsf8ddfc/banner-image.jpg?rlkey=q32iauxfaj4hgjhpazgptwibg&dl=0 i’d like to have a single image and i’d like with no black background …
ideas .. i have tried with positioning .. but nothing ..
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
done thanks a lot
Thank you!
Hi, I updated my theme to version 28.1.10, and I can no longer activate the classic builder version. Is there a way to go back to using the classic builder?
If you could provide me with a link explaining the procedure, I’d be grateful.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
thanks
No problem.
I’m trying to reach you through your forum, but I’m getting an error saying that my license key and Envato ID do not match. Please assist me with this issue.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Loving the theme so far but having an issue with the be builder
I am trying to make a heading that has 2 lines
however when adding the line space in the editor (i.e left side) it doesn’t update in the display, the only way i’ve seen this accomplished is putting in a template which adjusts the wrap.
Is the heading text supposed to react in this way? having to adjust the wrap for any multi line headings seems a bit tedious v_v
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello,
I would like to ask if there is a demo e-shop template available where the products have variable or calculated pricing based on dimensions (width × height) — for example, for a store that sells curtains.
Thank you in advance, I look forward to your response.
Hi,
we do not have such prebuilt website unfortunately so can’t provide such link.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, Are there any pre-built websites as “One page” for “Agency”? Could you please provide live demo url to see?
Hi,
we have plenty of prebuilt websites for agencies and you can make any one page easily. Just navigate to https://muffingroup.com/betheme/prebuilt-websites/ and type “agency” in search bar.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi I need to reset my license, i cannot use license… very thanks
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we built for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, I know my support has expired. How can I remove my purchase code from the domain where I used it? I want to use my license in a new project. I no longer support the domain where I could have registered, or they are no longer my clients.
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we built for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi there! I am having issues with a BeTheme purchased in 2014. For some reason, the website isn’t appearing. All plugins are up to date, and WordPress. Could you assist? By the way, love your themes and use them every time I have a web project. Looking forward to hearing from you.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I installed the theme with the Befurniture store demo and the mobile view not aligning well etc….
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
My license is not longer working, I am trying to deactivate it on http://api.muffingroup.com/ because I lost the domain where I activate it and it says “The purchase code has not been used to register Betheme or the username does not match the purchase code.”
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, if I purchase and use a theme, can I use it normally without necessarily having a license? Like Minimog, where the theme can be used normally without activating the license.
Hi,
to use theme, you need to register it with the license key.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Good evening,
I have an active license on the domain easy-education.gr, which is the main domain. Now, on a subdomain, new.easy-education.gr, I want to redesign the site with a different demo import. The main domain cannot be taken offline, as we are constantly making changes. Is there a way to have a license for the subdomain as well, and when we are finished and move it to the main domain, to eventually cancel the license for the subdomain?
Thank you, I look forward to hearing from you.
Hi,
yes, you can use same license for unlimited number of sub-domains but the whole trick is that you have to register license for main domain first and only then, you can register same license/key for its sub-domains.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Is this theme https://themes.muffingroup.com/be/leasing2/ using the Flexbox or the old section layout? thank you
Hi,
yes, this prebuilt website uses flexbox.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team