Hi, I have three pre-sale questions: (1) is the theme working at the same time with Elementor, Visual Composer and WpBakery? (2) if I buy the theme, I got all pages templates from the 120 sites I see on the live preview, so I can choose from more page templates? How many pages I get? (3) Do you have any idea if the theme is compatible with Toolset? If it will not be compatible can I get my money back? Thank you, Valentin

The last update has some major issues. The sidebar widgets aree missing and break the theme options. also noticed that the api is calling thousand of times per day and breaking checkout on woocommerce stores. Is the dev team aware of this?

After updating from 5.4 to 5.5, all my custom sidebars under ‘Widgets’ have disappeared and the widgets themselves have been moved to ‘Inactive Widgets’. This is the case with three XTRA installations. How can I get them back? I rolled back from 5.5 to 5.4, but that didn’t help. We have a very large site and it would be disastrous if the custom sidebars could not be recovered.

Hi XTRA team, I purchased the XTRA theme on ThemeForest and downloaded the License Certificate with the Purchase Code. However, when I enter the Purchase Code in the theme activation panel, it shows “Invalid purchase code”.

The theme was purchased legitimately from my Envato account. Could you please advise?

Thanks,

​Hello, I created a mega menu with Elementor. Even though I’ve defined the mega menu on mobile, it’s not opening. None of the sub-mega menus are opening on mobile. I don’t understand if this is a JavaScript issue. Can you help me? How can I fix this problem?​ site: www.demomagazasi.com/xtra

​Upgraded from Theme 5.3 to 5.4 today using the update theme option within WordPress. Our site is now messed up and does not look correct. What is the best way to revert back to Theme 5.3?

We’re facing ongoing issues after the latest theme update. It seems incompatible with the WordPress update, and theme updates are proving difficult. Adding Slider Revolution is currently causing numerous problems; the header and footer don’t display correctly in the imported version, as seen in the demo. We’ve submitted many feedback tickets to the support team, but to no avail. They simply attribute the problem to the hosting provider without addressing the theme itself.

Hello, I installed the theme and imported the demo “gardening-2” But the Header and Footer Not Imported, How can i import the Header and the Footer like the live demo

hello. after the last update the mobile navigation button tab colors cant be changed. it wouldnt evil allow me to click on it. its locked for some reason. it pops up to edit the colors on a pc but they dont even show up on pc they are mobile on navition buttons. when i try to click on tablet or mobile icons to edit the colors it doesnt allow me. they are dim colored. locked. cant be edited. tried to delete codevc and install again but still same problem.

how to fix this issues? codevz_theme_options on 123485

very high autload file, it is ok to set “no”?

Hello,

is there any bug / maintenance with WP bakery page builder? Plenty of options missing like font size in both theme options and modules inside the page editor,... Let us know quickly!

Hello, previously I could use one license for more than one site, does that no longer work?

Hi Admin,

Is it possible in this theme to list multiple events, then user will select one of the event and then he will register and pay for that event within the website?

Regards

Hello i have multiple licence. i see a message saying licence is being used elsewhere. How do I tell what licence is for what site. thank you

Is there a solution for product categories or product widgets Quantity Increment Buttons?

Hi, after updating the plugin and the Extra theme, Polylang stopped working. It keeps giving me an error.

Fatal error: Uncaught TypeError: ltrim(): Argument #1 ($string) must be of type string, WP_Error given in /home/..../www/wp-includes/formatting.php:4486 Stack trace: #0 /home…./www/wp-includes/formatting.php(4486): ltrim(Object(WP_Error)) #1 /home…./www/wp-content/plugins/codevz-plus/codevz-plus.php(4391): esc_url(Object(WP_Error)) #2 /home…./www/wp-content/plugins/codevz-plus/codevz-plus.php(4247): Codevz_Plus::get_tags(565, 0, 10) #3 /home/..../www/wp-content/plugins/codevz-plus/elementor/elementor.php(1668): Codevz_Plus::get_post_data(565, ‘tags’, 0, ’’, Array, 10) #4 /home/..../www/wp-content/plugins/codevz-plus/elementor/widgets/posts.php(2090): Xtra_Elementor::posts_grid_items(Array) #5 /home/..../www/wp-content/plugins/elementor/includes/base/controls-stack.php(2374): Xtra_Elementor_Widget_posts->render() #6 /home/..../www/wp-content/plugins/elementor/includes/base/widget-base.php(636): Elementor\Controls_Stack->render_by_mode() #7 /home/..../www/wp-content/plugins/elementor/includes/base/widget-base.php(774): Elementor\Widget_Base->render_content() #8 /home/..../www/wp-content/plugins/elementor/includes/base/element-base.php(492): Elementor\Widget_Base->print_content() #9 /home/..../www/wp-content/plugins/elementor/modules/element-cache/module.php(71): Elementor\Element_Base->print_element() #10 /home/..../www/wp-includes/shortcodes.php(434): Elementor\Modules\ElementCache\Module->Elementor\Modules\ElementCache\{closure}(Array, ’’, ‘elementor-eleme…’) #11 [internal function]: do_shortcode_tag(Array) #12 /home/..../www/wp-includes/shortcodes.php(273): preg_replace_callback(’/\\[(\\[?)(elemen…’, ‘do_shortcode_ta…’, ‘ print_elements(Array) #15 /home/..../www/wp-content/plugins/elementor/includes/frontend.php(1172): Elementor\Core\Base\Document->print_elements_with_wrapper(Array) #16 /home/..../www/wp-content/plugins/codevz-plus/codevz-plus.php(1386): Elementor\Frontend->get_builder_content(2284, true) #17 /home/..../www/wp-content/plugins/codevz-plus/elementor/elementor.php(1411): Codevz_Plus::get_page_as_element(2284) #18 /home/..../www/wp-content/plugins/codevz-plus/elementor/widgets/carousel.php(788): Xtra_Elementor::carousel_elementor(Array) #19 /home/..../www/wp-content/plugins/elementor/includes/base/controls-stack.php(2374): Xtra_Elementor_Widget_carousel->render() #20 /home/..../www/wp-content/plugins/elementor/includes/base/widget-base.php(636): Elementor\Controls_Stack->render_by_mode() #21 /home/..../www/wp-content/plugins/elementor/includes/base/widget-base.php(757): Elementor\Widget_Base->render_content() #22 /home/..../www/wp-content/plugins/elementor/includes/base/element-base.php(627): Elementor\Widget_Base->get_raw_data(true) #23 /home/..../www/wp-content/plugins/elementor/core/base/document.php(1085): Elementor\Element_Base->get_raw_data(true) #24 /home/..../www/wp-content/plugins/elementor/core/base/document.php(735): Elementor\Core\Base\Document->get_elements_raw_data(Array, true) #25 /home/..../www/wp-content/plugins/elementor/includes/base/controls-stack.php(1071): Elementor\Core\Base\Document->get_initial_config() #26 /home/..../www/wp-content/plugins/elementor/core/editor/loader/common/editor-common-scripts-settings.php(40): Elementor\Controls_Stack->get_config() #27 /home/..../www/wp-content/plugins/elementor/core/editor/loader/v2/editor-v2-loader.php(168): Elementor\Core\Editor\Loader\Common\Editor_Common_Scripts_Settings::get() #28 /home/..../www/wp-content/plugins/elementor/core/editor/editor.php(355): Elementor\Core\Editor\Loader\V2\Editor_V2_Loader->enqueue_scripts() #29 /home/..../www/wp-includes/class-wp-hook.php(324): Elementor\Core\Editor\Editor->enqueue_scripts(’’) #30 /home/..../www/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(’’, Array) #31 /home/..../www/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #32 /home/..../www/wp-includes/script-loader.php(2299): do_action(‘wp_enqueue_scri…’) #33 /home/..../www/wp-includes/class-wp-hook.php(324): wp_enqueue_scripts(’’) #34 /home/..../www/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(’’, Array) #35 /home/..../www/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #36 /home/..../www/wp-includes/general-template.php(3192): do_action(‘wp_head’) #37 /home/..../www/wp-content/plugins/elementor/includes/editor-templates/editor-wrapper.php(35): wp_head() #38 /home/..../www/wp-content/plugins/elementor/core/editor/loader/v2/editor-v2-loader.php(218): include(’/home/..../de…’) #39 /home/..../www/wp-content/plugins/elementor/core/editor/editor.php(160): Elementor\Core\Editor\Loader\V2\Editor_V2_Loader->print_root_template() #40 /home/..../www/wp-includes/class-wp-hook.php(324): Elementor\Core\Editor\Editor->init(’’) #41 /home/..../www/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(’’, Array) #42 /home/..../www/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #43 /home/..../www/wp-admin/admin.php(420): do_action(‘admin_action_el…’) #44 /home/..../www/wp-admin/post.php(12): require_once(’/home/..../de…’) #45 {main} thrown in /home/..../www/wp-includes/formatting.php on line 4486

Problems with WP Bakery.

Suddenly I can´t edit pages made with WP Bakery. I get message that I have to purchase the Pro version and activate my theme (Extra theme), like this: Element is PRO element. Activate your theme to access all PRO features”. Why is it so? I built the page with no such problems? What does “Activate you theme” means? I have built the page with a child version of your theme, and your main theme is recently updated. How could I solve this?

Hi Support – I do have the demo of the book shop installed and i need to know how i can re-add the demo menu with the category widget as I erroneously deleted the default settings. (Add exact menu from the demo because I mistakenly deleted it)

How to remove the product countdown. I mean there is a ‘data-countdown’ on product thumbnails? It is added by the theme and waited for an option to disable it easily, but is this possible? (Btw, this “feature” should have been disabled by default).