Discussion on Xtra - Multipurpose WordPress & WooCommerce Theme + RTL

Discussion on Xtra - Multipurpose WordPress & WooCommerce Theme + RTL

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1237 comments found.

The last update has some major issues. The sidebar widgets are missing, color of the theme changed? This is just the check out section. https://ibb.co/SFz7HZJ

I am having issues since the lastest update with the shopping cart & Moneris. I have contacted both Moneris and the author SkyVerge about the issue and there does not seem to be anything wrong with both. Somehow the API is getting blocked and it looks like you did some security updates with the new version. Before the latest update the website was working with no issues. I did send a support ticket in and renewed my support.

I just went through all the plugins to troubleshoot the issue and its with the latest update to the Covez_Plus plugin. When I deactivate that the cart works with no issue but as soon as I turn it back it Moneris payment stops working. This only happened after the last update.

Hi, I have set my side bar to display on the left of my blog. However, in mobile the sidebar still sits below the blog content. Is it possible to have the sidbar widgets sit above the blog content in mobile? if so, how?

Hi,

You should do it with Custom CSS, if you want you can contact with our technical support, they will provide you the custom css code.

Regards

Yes please.

Hi,

Please send your request via our support page: https://codevz.ticksy.com

Regards

Hi, I have three pre-sale questions: (1) is the theme working at the same time with Elementor, Visual Composer and WpBakery? (2) if I buy the theme, I got all pages templates from the 120 sites I see on the live preview, so I can choose from more page templates? How many pages I get? (3) Do you have any idea if the theme is compatible with Toolset? If it will not be compatible can I get my money back? Thank you, Valentin

Hi,

1. This is not efficient and will make the website slow. (But yse you can use both of them) 2. Yes, you will have access to all demos (Now is 132 Demos) 3. We did not check all plugins with our theme, but all standard and up-to-date plugins are compatible with our theme. You can request for refund within 14 days.

Regards

aNjOiD Purchased

The last update has some major issues. The sidebar widgets aree missing and break the theme options. also noticed that the api is calling thousand of times per day and breaking checkout on woocommerce stores. Is the dev team aware of this?

aNjOiD Purchased

When will this be fixed? still facing the api blocked errors on checkout which is killing almost all of our web sales

Hi,

We will release a new update in couple of days.

Regards

Hi,

Please delete the Codevz Plus plugin and install it again from our Install Plugins in the Xtra Menu.

Regards

After updating from 5.4 to 5.5, all my custom sidebars under ‘Widgets’ have disappeared and the widgets themselves have been moved to ‘Inactive Widgets’. This is the case with three XTRA installations. How can I get them back? I rolled back from 5.5 to 5.4, but that didn’t help. We have a very large site and it would be disastrous if the custom sidebars could not be recovered.

Hi,

Please send your request via our support page: https://codevz.ticksy.com

Regards

SAIDANI

SAIDANI Purchased

Hi, Is there any plan to release a version of this template based on WPBakery? https://xtratheme.com/arabic-elementor/business-6/

Hi,

We do not have any plan to release new demos based on WPBakery page builder.

Regards

Hi XTRA team, I purchased the XTRA theme on ThemeForest and downloaded the License Certificate with the Purchase Code. However, when I enter the Purchase Code in the theme activation panel, it shows “Invalid purchase code”.

The theme was purchased legitimately from my Envato account. Could you please advise?

Thanks,

Hi,

Please send your request via our support page: https://codevz.ticksy.com

Regards

​Hello, I created a mega menu with Elementor. Even though I’ve defined the mega menu on mobile, it’s not opening. None of the sub-mega menus are opening on mobile. I don’t understand if this is a JavaScript issue. Can you help me? How can I fix this problem?​ site: www.demomagazasi.com/xtra

Hi,

Please send your request via our support page: https://codevz.ticksy.com

Regards

​Upgraded from Theme 5.3 to 5.4 today using the update theme option within WordPress. Our site is now messed up and does not look correct. What is the best way to revert back to Theme 5.3?

Hi,

Please send your request via our support page: https://codevz.ticksy.com

Regards

We no longer have support so we are unable to open a ticket in your system. We just want to go back to a working version 5.3 of your theme. Based on other comments below, it seems version 5.4 has issues and we would really like to get our site back up and running. Thank you.

Hi,

You can send your question via our profile page here: https://themeforest.net/user/codevz

Regards

We’re facing ongoing issues after the latest theme update. It seems incompatible with the WordPress update, and theme updates are proving difficult. Adding Slider Revolution is currently causing numerous problems; the header and footer don’t display correctly in the imported version, as seen in the demo. We’ve submitted many feedback tickets to the support team, but to no avail. They simply attribute the problem to the hosting provider without addressing the theme itself.

Hi,

Please send your request via our support page: https://codevz.ticksy.com

Regards

Hello, I installed the theme and imported the demo “gardening-2” But the Header and Footer Not Imported, How can i import the Header and the Footer like the live demo

Also, I tried to import another one “Travel” But also, all data imported except the Header!

Hi,

Please send your request via our support page: https://codevz.ticksy.com

Regards

hello. after the last update the mobile navigation button tab colors cant be changed. it wouldnt evil allow me to click on it. its locked for some reason. it pops up to edit the colors on a pc but they dont even show up on pc they are mobile on navition buttons. when i try to click on tablet or mobile icons to edit the colors it doesnt allow me. they are dim colored. locked. cant be edited. tried to delete codevc and install again but still same problem.

Hi,

Please send your request via our support page: https://codevz.ticksy.com

Regards

how to fix this issues? codevz_theme_options on 123485

very high autload file, it is ok to set “no”?

Hi,

Please send your request via our support page: https://codevz.ticksy.com

Regards

Hello,

is there any bug / maintenance with WP bakery page builder? Plenty of options missing like font size in both theme options and modules inside the page editor,... Let us know quickly! :)

Hi,

Please send your request via our support page: https://codevz.ticksy.com

Regards

Thanks for your reply. I have contacted the support at the same time. It was a small time gap, and something came back to great form automatically.

Peace to the greatest theme ever producers!! ;)

About ~10 years, soon isn’t it? :)

Good Luck :-)

Hello, previously I could use one license for more than one site, does that no longer work?

Hi,

Each license is valid only to use in one website only, you should buy new license for each new website.

Regards

Hi Admin,

Is it possible in this theme to list multiple events, then user will select one of the event and then he will register and pay for that event within the website?

Regards

Hi,

You need to use a specific plugin to meet your needs; our theme is compatible with all popular plugins.

Regards

madpimp Purchased

Hello i have multiple licence. i see a message saying licence is being used elsewhere. How do I tell what licence is for what site. thank you

Hi,

You can send your question via our profile page here: https://themeforest.net/user/codevz

Regards

Is there a solution for product categories or product widgets Quantity Increment Buttons?

Hi,

Please explain it in details that what you want to do exactly, we could not get the point.

You can send your question via our support page: https://codevz.ticksy.com

Regards

Hi, after updating the plugin and the Extra theme, Polylang stopped working. It keeps giving me an error.

Fatal error: Uncaught TypeError: ltrim(): Argument #1 ($string) must be of type string, WP_Error given in /home/..../www/wp-includes/formatting.php:4486 Stack trace: #0 /home…./www/wp-includes/formatting.php(4486): ltrim(Object(WP_Error)) #1 /home…./www/wp-content/plugins/codevz-plus/codevz-plus.php(4391): esc_url(Object(WP_Error)) #2 /home…./www/wp-content/plugins/codevz-plus/codevz-plus.php(4247): Codevz_Plus::get_tags(565, 0, 10) #3 /home/..../www/wp-content/plugins/codevz-plus/elementor/elementor.php(1668): Codevz_Plus::get_post_data(565, ‘tags’, 0, ’’, Array, 10) #4 /home/..../www/wp-content/plugins/codevz-plus/elementor/widgets/posts.php(2090): Xtra_Elementor::posts_grid_items(Array) #5 /home/..../www/wp-content/plugins/elementor/includes/base/controls-stack.php(2374): Xtra_Elementor_Widget_posts->render() #6 /home/..../www/wp-content/plugins/elementor/includes/base/widget-base.php(636): Elementor\Controls_Stack->render_by_mode() #7 /home/..../www/wp-content/plugins/elementor/includes/base/widget-base.php(774): Elementor\Widget_Base->render_content() #8 /home/..../www/wp-content/plugins/elementor/includes/base/element-base.php(492): Elementor\Widget_Base->print_content() #9 /home/..../www/wp-content/plugins/elementor/modules/element-cache/module.php(71): Elementor\Element_Base->print_element() #10 /home/..../www/wp-includes/shortcodes.php(434): Elementor\Modules\ElementCache\Module->Elementor\Modules\ElementCache\{closure}(Array, ’’, ‘elementor-eleme…’) #11 [internal function]: do_shortcode_tag(Array) #12 /home/..../www/wp-includes/shortcodes.php(273): preg_replace_callback(’/\\[(\\[?)(elemen…’, ‘do_shortcode_ta…’, ‘ print_elements(Array) #15 /home/..../www/wp-content/plugins/elementor/includes/frontend.php(1172): Elementor\Core\Base\Document->print_elements_with_wrapper(Array) #16 /home/..../www/wp-content/plugins/codevz-plus/codevz-plus.php(1386): Elementor\Frontend->get_builder_content(2284, true) #17 /home/..../www/wp-content/plugins/codevz-plus/elementor/elementor.php(1411): Codevz_Plus::get_page_as_element(2284) #18 /home/..../www/wp-content/plugins/codevz-plus/elementor/widgets/carousel.php(788): Xtra_Elementor::carousel_elementor(Array) #19 /home/..../www/wp-content/plugins/elementor/includes/base/controls-stack.php(2374): Xtra_Elementor_Widget_carousel->render() #20 /home/..../www/wp-content/plugins/elementor/includes/base/widget-base.php(636): Elementor\Controls_Stack->render_by_mode() #21 /home/..../www/wp-content/plugins/elementor/includes/base/widget-base.php(757): Elementor\Widget_Base->render_content() #22 /home/..../www/wp-content/plugins/elementor/includes/base/element-base.php(627): Elementor\Widget_Base->get_raw_data(true) #23 /home/..../www/wp-content/plugins/elementor/core/base/document.php(1085): Elementor\Element_Base->get_raw_data(true) #24 /home/..../www/wp-content/plugins/elementor/core/base/document.php(735): Elementor\Core\Base\Document->get_elements_raw_data(Array, true) #25 /home/..../www/wp-content/plugins/elementor/includes/base/controls-stack.php(1071): Elementor\Core\Base\Document->get_initial_config() #26 /home/..../www/wp-content/plugins/elementor/core/editor/loader/common/editor-common-scripts-settings.php(40): Elementor\Controls_Stack->get_config() #27 /home/..../www/wp-content/plugins/elementor/core/editor/loader/v2/editor-v2-loader.php(168): Elementor\Core\Editor\Loader\Common\Editor_Common_Scripts_Settings::get() #28 /home/..../www/wp-content/plugins/elementor/core/editor/editor.php(355): Elementor\Core\Editor\Loader\V2\Editor_V2_Loader->enqueue_scripts() #29 /home/..../www/wp-includes/class-wp-hook.php(324): Elementor\Core\Editor\Editor->enqueue_scripts(’’) #30 /home/..../www/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(’’, Array) #31 /home/..../www/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #32 /home/..../www/wp-includes/script-loader.php(2299): do_action(‘wp_enqueue_scri…’) #33 /home/..../www/wp-includes/class-wp-hook.php(324): wp_enqueue_scripts(’’) #34 /home/..../www/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(’’, Array) #35 /home/..../www/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #36 /home/..../www/wp-includes/general-template.php(3192): do_action(‘wp_head’) #37 /home/..../www/wp-content/plugins/elementor/includes/editor-templates/editor-wrapper.php(35): wp_head() #38 /home/..../www/wp-content/plugins/elementor/core/editor/loader/v2/editor-v2-loader.php(218): include(’/home/..../de…’) #39 /home/..../www/wp-content/plugins/elementor/core/editor/editor.php(160): Elementor\Core\Editor\Loader\V2\Editor_V2_Loader->print_root_template() #40 /home/..../www/wp-includes/class-wp-hook.php(324): Elementor\Core\Editor\Editor->init(’’) #41 /home/..../www/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(’’, Array) #42 /home/..../www/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #43 /home/..../www/wp-admin/admin.php(420): do_action(‘admin_action_el…’) #44 /home/..../www/wp-admin/post.php(12): require_once(’/home/..../de…’) #45 {main} thrown in /home/..../www/wp-includes/formatting.php on line 4486

Hi,

Please send your issue via our profile page here: https://themeforest.net/user/codevz our technical team will check it for you.

Regards

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