26913 comments found.
is this an Elementor theme? I remember in previous versions it had its own page builder, is it still the case?
Hi,
We provide our own builder, the composer https://tagdiv.com/live-visual-builder/ The composer is a required plugin. And the theme demos https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/?demo-type=all and all the content from the cloud library https://cloud.tagdiv.com/#/load/All are built with the composer. It’s not that difficult to use, it just takes a bit of practice. And of course, we will provide assistance as well. Please let me know if you have more questions.
Regards, Simion C.
Hello again TagDiv Team,
I hope you are doing well.
Its about: “Small question regarding Post Settings field order (no support request)”
First of all, thank you very much for creating and maintaining the Newspaper theme. I’ve been using it for quite a long time on a news portal website, and it has been a very solid foundation for our editorial workflow.
I would like to politely ask for a small piece of guidance. I fully understand that my support period has expired, and I truly respect your support policy. This is not meant to be a support request, but rather a gentle question in case you are willing to share some direction.
For a news portal workflow, the Post Settings order is quite important for editors. In daily use, the fields that are accessed most frequently are:
- Primary Category
- Subtitle
However, in the default Post Settings order, these fields are not placed at the very top, which slightly slows down our editorial process. I’ve tried approaching this via custom snippets (JavaScript-based reordering in the admin area), but it seems the Post Settings are dynamically rendered by internal TagDiv scripts, making DOM-based reordering unreliable.
My question is simply this:
Is there any recommended hook, filter, or internal method provided by the Newspaper framework to reorder Post Settings fields safely, without modifying core theme files?
Or, if not officially supported, could you kindly point me to the file or function responsible for defining the Post Settings field order, so I can evaluate a child-theme-based approach?
Once again, I completely understand if this is outside the scope of support. Any small hint or confirmation (even “not possible by design”) would already be very helpful for me.
Thank you very much for your time and for the great work on Newspaper.
Warm regards, Fahmineo
Hi,
No problem, we always try to help everyone with what we can. The theme post settings section can be moved as a whole, using those arrows https://prnt.sc/JRiDysbwJ5n2 The options from inside the post settings section can’t be moved around. However, the primary category and subtitle settings are right after the post template setting https://prnt.sc/2hkHunQsZpba so I’m not sure how moving them a bit higher above the post template setting, would provide a better workflow. The two settings can easily be accessed and used where they are currently. Or maybe I am misunderstanding what you would like to do, in this case please correct me.
Regards, Simion C.
Hi Simion,
Thank you for the clarification, much appreciated.
Just to clarify our need: ideally, we would like the Primary Category and Subtitle to appear at the very top of the Post Settings panel, as these are the two settings that reporters must always review for every article. We understand that reordering individual fields may not be supported or may require significant internal changes.
If reordering is not feasible, would there be any supported or recommended way to hide or restrict the Post Template option for non-administrator roles? Since this setting is governed by editorial SOP and rarely changed, hiding it would already improve focus and reduce friction for reporters.
Of course, I fully understand if this is not supported by design — even a confirmation would be very helpful.
Kind regards, Fahmineo
Authors normally have access to the settings meant for posts, for their own posts. User roles lower than authors will not have access to the theme post settings, such as contributors, which can only build the post and submit it for review. So our theme checks what the current user is, if it’s an author, or editor, or admin, the post settings are displayed. If it’s a contributor or subscriber the post settings will not be displayed.
Normally there is no way to hide the post settings from authors using options. You could do it with a code added to the theme functions, or loaded via a code snippets plugin. This is the code https://pastebin.com/PFjy3sEZ I tested it and it should work fine. You could give it a try as well.
Regards, Simion C.
Hi Simion,
Thank you very much for the clarification and for sharing the code example. I really appreciate your time and willingness to help, even though my support period has expired.
Your explanation helped me understand the intended behavior of the post settings, and I was able to implement a custom solution that fits our editorial workflow.
Thanks again for your attention and support.
Best regards, Fahmineo
Hello TagDiv Team,
I would like to change the “By” label in post meta (td-author-by) to “Editor”.
I’ve already handled this via JavaScript, but it causes a brief flicker since the HTML is rendered first.
My question is: Is there an official hook, filter, or recommended PHP-based method (child-theme safe) to override or replace the “By” author label before rendering?
I want to keep this update-safe and avoid JS/CSS hacks if possible.
Thank you.
Hi,
That is possible. If you use a cloud post template the text can be changed in the composer https://prnt.sc/p8kDEZoUTgxO Or if you use a standard post template then it can be changed in the theme panel translation settings https://prnt.sc/hH_vp1ucIc-g Or is there a problem using these settings? I tested them and they seem to work. In case there are issues however, please send us an email at contact@tagdiv.com and let us know.
Regards, Simion C.
Hi Simion,
Thank you very much for the clarification.
I checked both options (Cloud Post Template and Theme Panel → Translation settings), and it works perfectly.
This is definitely the cleanest and update-safe solution.
Much appreciated, thank you very much for the great support.
Regards.
Excuse me, can you add a FAQ element? This is a must-have feature for websites. My website loads slowly and I don’t want to add any additional plugins to implement FAQs. Thank you
Hi,
Most popular SEO plugins provide a FAQ block, if you use a SEO plugin already and it provides such a block then you could use that one. Our theme doesn’t have such a block unfortunately, we used HTML to build one when needed, like in this demo homepage https://demo.tagdiv.com/newspaper_coaching_pro/ The easiest way to do it however is with a plugin instead of manually with HTML, especially if you want to use lots of FAQ sections. But if you want to do it as we did in the demo I mentioned, we will help with it, you can let us know by email at contact@tagdiv.com
Regards, Simion C.
Hello,
I would like to get a clear confirmation regarding the advertising features of the Newspaper theme:
1 – Is there a test environment or full demo version (not just a live preview) available to test the theme before purchase, especially for advertising setup?
2 – Are the advertising spaces modular or fixed? More specifically:
- Can we create and place custom ad zones in different locations (header, sidebar, content, footer, etc.) using the theme options or builder? - Are these ad zones responsive and adaptable to different devices? - Or are the advertising placements fixed and limited to predefined locations only?
Thank you in advance for your clarification.
Best regards,
Hi,
Thank you for your interest in our theme.
1. There isn’t unfortunately. The only way to test the theme is to purchase it and install it. If you are not satisfied with the theme we can provide a refund.
2. The theme uses ad boxes https://forum.tagdiv.com/ads-adsense-overview/ Ad boxes can be placed anywhere, there is no limitation for where you can use them or how many. The ad box will load the ad code you enter in it, it can be simple a simple image and link, or AdSense code, or custom ad code.
Please let me know if you have more questions.
Regards, Simion C.
does this theme has content like feature? If not, any recommended compatible plugin?
Hi,
I don’t quite understand what you mean unfortunately. What feature are you referring to exactly? Please mention a few more details.
Regards, Simion C.
When editing on tavdig, if I choose the mobile and do my editings there, it won’t show up on the mobile and will change the way it shows on my laptop. How to fix this? I really can’t make this work on mobile
Hi,
So the mobile version is displayed on the laptop/desktop? That could happen because of caching. The caching must be configured to create separate caches for desktop and mobile. It depends on what caching are you using on the website, but I suggest checking if it has a dedicated setting for mobile. If you want we can take a look as well, you can send us an email at contact@tagdiv.com and let us know.
Regards, Simion C.
Guys we are shocked. We tried to fix the troubleshooting but there is still many bugs as we cannot a page, we cannot create post, we cannot fix th emenu etc.
Guys we ust bought from you theme. We uploaded and it says ther eis a troblshooting errror. We are tyring to fix it but it desn’t work
Hi,
We will take a look at the issues. Please send us an email at contact@tagdiv.com and provide a link to the website and admin login (user and pass) and please mention every issue that we should check. We will help as much as we can, let us know.
Regards, Simion C.
Hi Tagdiv,
Pls check my email
Hi,
I checked and replied, please check as well.
Regards, Simion C.
Hi,
I’m currently experiencing some issues with my website and tried to register on the support forum. Unfortunately, I’m unable to log in, and when I attempt to reset my password, I receive a message indicating that my username or email cannot be found. This is surprising, as I purchased your theme and still have approximately five months of support remaining.
Could you please assist me with this issue? My website is live, and I need to resolve this as soon as possible. Your help would be greatly appreciated.
Thank you in advance,
Hi,
From what I see there was a forum account created with your key on the 14th of November. Normally an account is created when activating the theme on the website, but it can also be created at a later time. I suggest to contact us by email at contact@tagdiv.com and I will provide the details for your account, or I could delete it so you can create a new one if you want. I can also help with issues with the theme if there are any. Please send us an email and we can discuss more.
Regards, Simion C.
In News Paper Theme Text to html ratio is high how to reduce this . because of tag div composer how to reduce this
Hi,
That depends. Any element from the page or template will have HTML, like a block or grid or anything else from the composer. The more elements the more HTML. For posts it is easier as the post content could simply be longer and contain more text. For pages while you could add text elements, or reduce the number of blocks, it’s usually better to have a nice looking page regardless of the ratio. There are a few settings from the theme that will improve the ratio. Like the option to load the headers only when they are needed, and not load the mobile header on desktop https://prnt.sc/tMHmUzk3JIjU and the desktop header on mobile https://prnt.sc/AFbMcf4vpNsr Or lazyloading the footer https://prnt.sc/dB_kKuzyLJti Or delaying the load of mega-menus https://prnt.sc/2qtUej_A7BQp and popups if you use any https://prnt.sc/DYQinKD55mlR All of these should reduce the HTML of the page. If you want to test them out, please check the website thoroughly after activating them. Or if you want you can send us an email at contact@tagdiv.com and we can discuss more there.
Regards, Simion C.
tried still not image burjdiary.com website please check and also not able to find settings from where i can atleast remove social icon on mobile menu top . and extra js optimized code is generated
even tried child theme create custom header and footer but that also don’t work on your theme all other else working perfectly fine
Please send us an email at contact@tagdiv.com and we can continue there. Please also mention in the email what is not working exactly. And please provide in the email a link to the website and admin login (user and pass) in case we need to take a closer look directly.
Regards, Simion C.
Hello, Do you have any theme that support (WP story premium) plugin? I just need to add the story system and listing with rating with user post capability.
Hello, We haven’t tested the theme with this plugin yet, so we’re unable to confirm whether it will work correctly with the theme. Thank you for your understanding. Best regards, Calin
Hi guys, one more important question: we will buy another theme from you next week, and we need to know if we choose the paywall demo, and our client will charge readers not with online payment but with bank trasfer or another. Then how can he control who can see the full posts if they subcribe? Thank you!
Hi,
Thank you for using our theme. Our subscription plugin has a bank transfer payment method, which is manual https://forum.tagdiv.com/subscriptions/ So from a locked post, the visitor goes through the process of creating an account and subscribing, then transfers the money into the owner’s account set in the plugin. When the owner receives the payment they mark the subscription as active manually in the plugin. A subscription is required in order to have access to the locked posts, regardless of the payment method. Locked posts are unlocked only for subscribers, there’s no other way to know who should have access to the content and who shouldn’t. Please let me know if you have more questions.
Regards, Simion C.
Wow, thank you. Sounds perfect! Have a lovely day! We will have in a process maybe, when we start work on it.
Guys sorry, one more. We are choosing demo now, to not waste time when we purchase and know which demo to import. We didn’t use paywall demo before, so in mobile screen it doesn’t show the plans icon, only on laptop. Or, it shouldn’t show on? How does it work? We should lock some articels? Or peolle have to log in first to read the whole magazine? Thank you.
Maybe you installed the mobile theme plugin https://prnt.sc/FJiYSYHx-h8y This has special requirements so it would be best to not use that plugin in combination with the subscription plugin. The mobile theme is an optional plugin. But in case the problem is different, or if you perhaps want to use the mobile theme plugin, then I suggest to contact us by email at contact@tagdiv.com and provide a link to the website so we can check and help more.
Regards, Simion C.
Thank you!
How can I show the product quantity on the single product page?
Hi,
Woocommerce has a setting for that, but it doesn’t seem to work, I made a quick test with it. It could be done with a custom shortcode, which will also work if you use a cloud template for the products. We will try to help with it, I suggest to send us an email at contact@tagdiv.com and mention again in the email what you would like to do.
Regards, Simion C.
When can I expect the official WordPress 6.9 support in the theme?. Please let us know. I have been working on more than 12 websites using your theme, as it is impressive. I usually suggest yours for. Brought from different IDs
Hi,
While we have identified a few minor issues between the theme and the latest wordpress, there isn’t something that will cause issues with the website if you update wordpress. We will most likely release an update with fixes in the coming weeks. If you identified any issues please let us know so we can check as well. I suggest to send us an email at contact@tagdiv.com and let us know.
Regards, Simion C.
If you guys confirm with us 100%, I’ll start because I need to modify 12 websites. So I’ll wait. Just let us know once all is okay
Then it’s best to wait. We’ll have an update ready soon. You should receive a notification when the new update is available.
Regards, Simion C.
Guys, we can understand it’s the holiday season. it been 20 days. Any update on these
https://ibb.co/kgtn8BWNWill it support WordPress 6.9?. I have more than 19+ sites. so your answer will be more helpful
Hi,
That’s mostly the reason why we decided to postpone the update until the beginning of January, because of the holiday season. Also we are adding more fixes so we don’t have to released another update soon afterwards. And we also have to do a bit of testing instead of releasing an update that may cause more issues. Most of our users have already updated to wordpress 6.9 however. Very few of the fixes that we are working on are related to wordpress 6.9. If you must update wordpress then I suggest doing it.
Regards, Simion C.
Thanks, Simion. looking forward
since the new version update came.will support wordpress 6.9 now?
We fixed all the issues that we identified. As I mentioned before, there were only a few minor issues with wordpress 6.9. Those are fixed now. Please update the theme when you want to.
Regards, Simion C.
Hi Simion
As I said before, I have 19+ sites running, so I need 100% confirmation. Also, please update your Software Version section.if its fully supported, buddy
how many site i can use this theme
Hi,
A license key is for a single website, please check the license terms here https://themeforest.net/licenses/terms/regular A testing/staging website is permitted as well if needed. Please let me know if you have more questions.
Regards, Simion C.
Hi guys, we purchased your theme before. We need to get one more soon. One question, we do not remember if you have a “featured artcile” option? Thank you!
Hi,
Thank you for using our theme. The theme creates a category called featured, you can add posts in it and then use it to sort the posts in blocks and grids https://forum.tagdiv.com/featured-posts-2/ Or maybe you are looking for something different?
Regards, Simion C.
Yes, thank you. This is what we need! We will purchase another one from you next week. Thank you!
One more question: does it have archive section? How long does articles can stay? Thank you!
Wordpress will automatically create archive pages for categories, tags, authors, date, etc. Our theme provides the option to design the templates for them, these are all the types of templates https://cloud.tagdiv.com/#/load/All So as new posts get published on the website they replace the older posts displayed in the theme blocks and grids, and they can be found in the archive pages. Or maybe you are referring to something else? In case I am misunderstanding please let me know.
Regards, Simion C.
Hi, I’m trying the flex 1 block with 324×400px image size (thumbnail size enabled), but it shows a square image all the time (212×212, 333×333, etc), not the 324×400px portrait ratio image. Is there a hidden setting or is it that selecting 324×400px image doesn’t mean it will show a 324×400px image? Thanks for your help.
Hi,
The size of the thumb you set won’t affect the way the modules look. Please change the aspect ratio of the module if you want it to look different https://prnt.sc/RmnzQeg8bUb1 Please try it.
Regards, Simion C.
Hi Simion, got it. Thanks again! Best Regards
Hi i have an issue on mobile version appears a lot recently, https://wnn.cy/. I don’t know what to do is an online magazine we are live we can’t have this issue always. :/ please help
Hi,
I’m checking the website on mobile, but I’m not seeing an obvious issue with it https://prnt.sc/Sg14Flzq_C06 Please mention more details about the issue on mobile. We can take a closer look if you want, you can send us an email at contact@tagdiv.com and provide more details about the issue and admin login for the website in case we need to check the settings. Let us know.
Regards, Simion C.
i create the page from start again so i resolved the problem
Hello tagDiv Support Team,
We are experiencing an issue on our website https://wnn.cy using the Newspaper theme.
On mobile devices only, a td_flex_block_1 is not rendering correctly and instead outputs the raw shortcode on the frontend. The same page works fine on a desktop.
This is not a server or PHP error – it appears to be a shortcode parsing issue on the mobile layout.
Details:
Theme: Newspaper
Block affected: td_flex_block_1
Issue: Shortcode is displayed as plain text on mobile only
Desktop version renders correctly
The issue reappeared (we had a similar problem in the past)
We noticed that mobile rendering seems to be more sensitive to:
smart quotes instead of standard quotes
incomplete or corrupted attributes
base64-encoded responsive values
However, the block was originally created via tagDiv Composer, not manually edited.
Could you please:
Confirm if this is a known issue with td_flex_block_1 on mobile
Advise if there is a safer way to prevent shortcode corruption
Let us know if a fix or patch is available
We can provide the exact page URL or admin access if needed.
Please help me is the 3rd time we see this error and is not acceptable
Thank you in advance for your support.
Hi,
I have replied via email. Please check as well and let me know.
Regards, Simion C.
