19068 comments found.
Hello, I would like to ask if the Tourfic Plugin is fully compatible with your WordPress Theme
Hi,
we never tested this plugin thus can’t confirm compatibility with Be.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Issue: WooCommerce sidebar filters not working in BeTheme — JavaScript error (this.ajax is not a function)
Hi, I’m usi
The same issue appears on your older demo/example sites as well, so it looks like a theme-level problem, not something specific to my installation.
The browser console shows the following fatal error coming from
Uncaught TypeError: this.ajax is not a function at betheme/js/woocommerce.js:454
This indicates that the filter script is calling this.ajax() whthis c
When the callback is executed with t
Please review and fix this issue in an upcoming update, as it affects both current installations and the older d
Th
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Please I have sent. Check your Email. Thanks
Thanks.
I am using the BeAgency theme, but the header and footer is locked to Elemetor Pro for some reason and I cannot edit without having a Pro monthly subscription? 2nd Problem is, BeBuilder or Editor is broken. Pages look fine with Elementor Editor, but with the BeBuilder it just breaks and all icons are massive
I edited header with BeBuilder by creating template, but now the styling of beAgency template is gone. Like why couldn’t you guys include header and footer that works? 
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
can i do white label to the theme.
Hi,
yes, you can. Further details you will find on https://muffingroup.com/betheme/features/be-custom/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
thank you, can i create the header, footer template with elementor not betheme editor?
Templates are available in elementor pro. Nevertheless, we strongly encourage you to use the BeBuilder instead. This builder was 100% built in-house and is way lighter, faster and definitely more stable than any other website builder on the market. Moreover, it has a lot of great features that others doesn’t have. The BeBuilder is based on flexbox what gives you seriously infinite possibilities of designing. Lots of our customers already switched from most popular page builders and they enjoy the BeBuilder even more. We are pretty sure you’re gonna love it too.
cant connect my website, i already send support ticket but i need asap solution pls
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you would like to register.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, how to add animation from menu (underline animation) to default buttons? This animation is very nice and we have to apply to default buttons/links.
Many thanks!
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi muffingroup,
nice theme, i have a presales questions. I need to link buttons with phone numbers, but i have heard that doesn´t work with your theme.
For example, somebody click a button with a phone link to tel:+11234566. Many other templates open on mobile view automatically a call feature.
Is there any option to enable this with BeTheme?
Many thanks
Hi,
we don’t know where did you heard that but you can make a call by clicking the button of course. This option is natively built-in into Be.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Marquee text iOS Hi, we’re having trouble with Marquee text. It works fine on every device (Macbook, PC, Android), but on iOS, the slider has a lot of space to display images. They don’t display immediately like they do on other devices.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page where you have a problem with marquee so we can avoid confuse.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, when I try and edit the header, the header breaks. I’m using Elementor Pro, but I’m editing the header with the theme editor.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I bought the theme in 2022 but the license tool doesnt recognize my purchase code… What can I do?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, Is there a limit to the number of pages that can be displayed in the “Dynamic Data” links in Betheme Builder? Currently, I have a maximum of 20 pages. Is there a way to bypass this limit and display all pages?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
Please note that we can send you solution through private message only to bypass this limit.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
we have bought the Betheme but not able to install latest version of below three plugins:
1) LayerSlider WP 2) Slider Revolution 3) WPBakery Page Builder
Please check https://www.awesomescreenshot.com/image/58235615?key=80156e9b1dc72cd4212739bafb8d8c97
Also i cannot see BeTheme Header Builder is bundled with the theme. See https://www.awesomescreenshot.com/image/58235650?key=dd9cdee7273331f5f3e88a1efd6008e8
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello! I put an HTML element (just a special button with css) in a Sidebar Menu. I saved and closed. Now I can edit again! When I try to edit the template, the blackpage with BE logo “Loading page content…” is loading infinite withouth opening.
It’s already happened and I had to rebuild the template from scratch. Now I need to edit something and I can’t open it and I’d like to don’t recreate everything from scratch! How can I open/edit? Thank you!
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
did a recent update but now the share/follow icons are not showing my post anymore – how can I just remove them
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi! I’m an older customer with 10+ licenses. Could you please tell me how can I set the mobile menu siderbar opening from the LEFT instead of the right? Thank you so much
Hi,
it depends how you built mobile header. If you used global settings from Theme Options, under Theme Options > Responsive > Header if you have “Logo Left | Menu Left” set, sidebar will slide from left side but if you have “Logo Right | Menu Right” set, sidebar will slide from the right.
What’s more, you can build totally custom sidebar with built-in Sidebar Menu Builder. Within this builder, you have full on your header.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hey,
we did not tested any LMS plugins so can’t recommend any. Nevertheless, if plugin is written according to WPI API, it should work with Betheme.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I am thinking of using Tutor LMS Pro. Is it compatible with Betheme?
Like we wrote, if it’s written according to WP API, it should work. However, because we didn’t tested it, we can’t confirm 100% compatibility.
Do you offer Tutor LMS customization? like a course design? How much will this cost me?
Sorry but we don’t.
You finally answered a ticket after almost 10 days, but gave an incorrect answer. However, I’m unable to respond or contact you because, once again, the support system indicates that I have no active licence, despite having one. When I enter it, it says it’s not valid. This has happened already 3 times, on top of the fact that your support doesn’t answer tickets for 6 to 10 days. How do you want us to work with your theme that way???
Hi,
your support has expired long time ago and the last ticket we got from you was sent on 18th of June so we have no idea what ticket are you talking about. If you need help but your support got expired, please send us request through the contact form located on the right hand side at https://themeforest.net/user/muffingroup#contact and our team will assist you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi Beteam. Im having an issue with the car cosmetics template.
1. On categories it does not allow me to click and upload thumbnail pic for the different categories 2. On offers, the featured image also is not clickable so i can not update and change it
I did try different browsers: Chrome and Safari
Can you kindly assist
Thanks
Hi,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Today I tried to edit a product and it’s impossible; the editor won’t load and then I receive an email with the error.
I sent you a private message with the error.
Part of the error:
Se produjo un error de tipo E_ERROR en la línea 257 del archivo /home/ijobvpmz/example.com.mx/wp-content/themes/betheme/functions/builder/class-mfn-builder-admin.php. Mensaje de error: Uncaught Error: Failed opening required ’/home/ijobvpmz/example.com.mx/wp-content/themes/betheme/muffin-options/fields/switcher/field_switcher.php’ (include_path=’/home/ijobvpmz/example.com.mx/wp-content/plugins/post-smtp/includes/libs/HTMLPurifier:.:/opt/cpanel/ea-php84/root/usr/share/pear’) in /home/ijobvpmz/example.com.mx/wp-content/themes/betheme/functions/builder/class-mfn-builder-admin.php:25
Hi,
patch with fix have been released on 18th of December, v 28.2.1,
Full changelog you will find on https://support.muffingroup.com/changelog/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
