19080 comments found.
Hi, I update the theme and I can’t change anything in the theme options. The message is this:
“Forbidden You don’t have permission to access this resource.”
My profile is administrator, I have permission
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi there I am trying to install prebuilt websites but the content doesn’t copy. I tried many website but most of them are not working. I want to install IT service 6.
Renovate Be Eco Cityhall
nothing has the content. Please guide asap. Thanks
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Purchase code already used. Please deregister purchase code and remove theme folder. but the website is not even exist. I deleted all the files and the previous website. please help
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we built for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
All posts has been switched to block editor? how it is possible? New one can edit with BeBuilder – older one… absolutely not. why?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Yes, I’ve just try. In my license supporting period ends at September 15th 2026, but in your validator – supports end… this is my 9th license form you team…
and I can only post only in forum – where is ticketing system?
Please use contact form we’ve mentioned above. You have form on the right hand side at https://themeforest.net/user/muffingroup#contact and this way you can send us private message.
the file is flagged by my host as containing a virus:
The file you uploaded, themeforest-q3g1XEpQ-betheme-responsive-multipurpose-wordpress-theme, contains a virus so the upload was canceled: Sanesecurity.Foxhole.Zip_Js_Js.UNOFFICIAL FOUND
Hey,
package is absolutely free of any viruses so your host is wrong. If you need further help, please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, is Betheme version 17.8.1 compatible with the latest PHP version (higher than 
? Thank you
Hi,
no, it’s not compatible. Betheme 17.8.1 was released in 2017 while latest version of PHP, 8.5, been released in 2025.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Why is this getting indexed and how do i stop it and delete it? Thanks! https://www.islandwebsolutions.com/www/
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Resolved!
Hi, Betheme Cloudflare Turnstile compatibility, or any other then Google recaptcha?
Hi,
the only captcha integrated directly with Betheme is Google Captcha. At the moment, we didn’t tested any other.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
please add any other
Thanks for suggestion, we will consider it in future updates.
Hi, is the theme compatible with WordPress 7.0? Thanks
Hi,
yes, it is compatible.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I noticed that Slider Revolution is currently bundled only up to version 6.7.55, while Patchstack reports a recent unauthenticated sensitive information exposure vulnerability affecting Slider Revolution up to 7.0.9
https://patchstack.com/database/wordpress/plugin/revslider/vulnerability/wordpress-slider-revolution-plugin-7-0-9-unauthenticated-sensitive-information-exposure-vulnerabilityDo you already have an ETA for when BeTheme will include a safe Slider Revolution version above 7.0.9, so I can keep my sites secure when using BeTheme with Slider Revolution?
Thanks!
Hi,
SR7 is separate product and you won’t get update to that version for free. If you want to use version 7, you need to purchase separate license based on subscription.
Further details you will find on https://www.sliderrevolution.com/help/what-happens-to-my-onetime-license-with-slider-revolution-7/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
After a few years I’ve started using this topic again, but it’s very advanced haha. Could you tell me how I can edit the furniture store menu?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
@BeTheme Team — WordPress 7.0 + BeTheme v28.4.3 Theme Editor Bug
I’m using WordPress 7.0 + BeTheme v28.4.3 + BeTheme Child.
I have fully confirmed the issue — test results:
- WordPress 6.9.4 + BeTheme 28.4.3 → No errors in Theme Editor ✅
- WordPress 7.0 + BeTheme 28.4.3 → Errors appear in Theme Editor ❌
Errors shown:
- Special characters must be escaped: [ < ]
- 37 errors found that must be fixed before this file can be updated.
Key findings:
- When BeTheme (parent theme) is deactivated, errors disappear immediately in both Theme Editor and Plugin Editor. Re-activating BeTheme brings them back.
- I tested all 403 PHP files using php -l — zero real syntax errors found. The site works correctly.
- Your changelog mentions a “WordPress 7.0 compatibility” fix, however the Theme Editor issue still persists.
Please see the attached screenshot.
https://prnt.sc/IvnGdgM-4RoSThank you.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Thank you. I already sent a private message through the contact form with full details and test results. Please check your inbox.
Thanks!
Hi there,
I can’t activate my template.
I have the cURL error 7: Failed to connect to api.muffingroup.com port 443: Connection refused evrytime I try to do it.
Can you help me ?
Best regards
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, I’m unable to deactivate my license from a domain I no longer have access to. Could you please help me? I would like to activate my license on my new website instead.
Thank you for your assistance.
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we built for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Thank’s
You’re welcome.
Hello,
There are 2 bugs in the BeTheme WordPress theme:
1. On WooCommerce product pages in RTL websites, the product gallery is not displayed.
2. In the latest update, the BeTheme slider does not display images.
Please investigate and fix these issues on your side.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi. I bought a license some time back and haven’t used it as I found the theme pretty complicated. I decided to use it for my own website. I imported one of the demos but saw that it has no styling or options for the Blog which looks pretty awful. Is it possible to import settings for the Blog only? Single Page and Blog Layout?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi! The website using the license has been non-existent for almost 10 years. Please deactivate the license from that domain name from your end because I don’t have a way to deactivate the license since the website is nonexistent. Thank you so much for your assistance
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we built for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
How to hide product titles and still not be able to add in cart
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, when do you plan to launch an update for the plugins? there are a security update (hight vulnerability) for the plugin Slider Revolution 7
Hi,
SR7 is new product and according to author statement, it won’t be available for Themeforest users. Only version 6 is available for envato customers.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I understand, but what about all your customers? The only sensible thing to do is deactivate the plugin. Because the latest version integrated into Betheme contains a serious vulnerability. I know this, but what about all your other users who don’t know?
This is actually not true because version 6 is safe and there is no known vulnerabilities. We recommend to check SR6 changelog.
I apologize. When I wrote the comment, my WordPress site was running a vulnerable version, 7.0.X. I don’t know how it got to that version, since I installed the plugin through Betheme. I uninstalled and reinstalled it, and the version dropped to 6.7.52.
I don’t understand how it was possible to have a more recent version.
Are you asking a bout 6.7.54 version? Or which version do you ask for?
