Discussion on Subway - Responsive Multi-Purpose WordPress Theme

Discussion on Subway - Responsive Multi-Purpose WordPress Theme

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763 comments found.

This theme have lots of bugs! First and foremost, Gravity Forms does not work with this theme and it causes a conflict and the page will not be able to load properly which forces you to change the plugin. Secondly, the testimonial custom plugin that was provided is junk! It limits you and does not allow you to expand above that. The portfolio custom plugin is junk too. Whenever I put “Filter” and then tries to load more, only items in that category should come out wrong? Well, no it didn’t because everything from all categories came out.

Lastly, i wouldn’t mind the above if someone promptly replies to me in the support forum and tries to fix it but NOBODY REPLIES except for someone who puts a ”?” to my support ticket. Thanks jokers!

The content of the footer area don’t display correctly.

See the screen shot: http://www.screencast.com/t/7aryEGZGcF48

What is the fix for this?

I missed to add that this is the case when viewing on mobile devices.

hello! could I have an answer please?

Hi,

we need to inspect the code you added to footer. Can you please submit ticket to http://qode.ticksy.com, include WP admin access and give us ticket id?

Best Regards

Qode

Hey guys, how do I change number of products per page in your theme?

Yes, not working.

Can you please submit ticket to http://qode.ticksy.com/ and include WP admin access so other developer can take a look? :)

Wonderful theme! I am interested in buying your theme and I want to know what is the size of the installable theme file, excluding the PSD files? (I am not asking about the whole zip folder that I will buy & download from Themeforest.)

I’ve been warned that installing a WP theme with a big size will slow down my website. Is that true?

Hi,

thanks for your kind words :) size of theme zip file is 10.5 MB, but LayerSliderWP is taking 6.5 MB so our theme is only a couple of MB. You shouldn’t worry about that as it won’t slow down your site. :)

Best Regards

Qode

Hello,

I’m having an issue where there is no space between paragraphs on any of my pages, unless I put and extra “enter” or line break in the wp admin. So in wp-admin it looks normal – then when I view the page from the front-end there are no spaces between paragraphs (unless I add extra line breaks manually). This is true for all pages on my site.

Thanks for your help, Julianna

Hi Julianna,

can you please submit ticket to http://qode.ticksy.com/ and include link to the page and WP admin access so we can review your issue?

Best Regards

Qode

Hello

first of all thanks for this GREAT theme, really love it!

I would like to translate it. Can you please send me the po files? Or how can I do this?

Thanks a lot!

Hi,

You can download po & mo files here:

http://demo.qodeinteractive.com/subway-languages.zip

Best Regards

Qode

Thanks a lot!

You are welcome :)

Followed instructions and end up with nothing but a messed up site.

Please make better installation instructions….

Having to contact support after installation is just stupid. I really cannot even give this 1 star. Really unstatisfying!

Hi,

please submit your ticket to http://qode.ticksy.com/ with link to your site and our support stuff will help with any issues that you have with our theme.

Best Regards

Qode

Hello there… Can i update my wordpress version to 3.8? Will the theme works fine?

Thanks a lot

Hi,

we’ve tested our theme with latest WordPress version and it works fine. :) You can update your theme to the latest WP version. You’re welcome

Best Regards

Qode

If I’m adding this theme to an existing site with existing content, will I be able to retain that content? I’d like the option to turn the page builder off and just use the wp post/page editor if possible. Please advise.

Hi,

yes, the content will remain intact. :) Sure, you can combine between classic view and Visual Composer view.

Best Regards

Qode

I guys, i have a little but important question :D

I need to add an retina icon… can i do it?

Hi,

header top bar consists of header left widget area and header right widget area. What you see in our demo site are text widgets that are placed in that widget areas.

Please submit your ticket to http://qode.ticksy.com/ and our support stuff will send you the content of that widgets. :)

You’re welcome :)

Best Regards

Qode

ok, i add a ticket, thanks…

Thanks. What’s your ticket id?

hi, where i can deactivate page title area for category list in blog? greets

Hi,

category page is theme template page and the only way to disable it is to override category.php template and remove first div in that template with class “title”. :)

Best Regards

Qode

omg, choosing an icon for a shortcode is a pain, would be nice to have a preview besides the list on hundred of options :-) (looks like I’m smiling but I’m crying really)

not even alphabetically… just impossible to play around, ok unusable, skipping it.

Hi,

we are using font awesome icons which you can explore here.

We are planning to enhance this functionality in some of our future updates.

Best Regards

Qode

there are quite few elements left unstyled, are you planning to release an update sometime soon that will include styling for everything or I better start making css adjustments straight away?

by elements unstyled I mean mostly dropdows, like, for products options, products filters in sidebar, checkout select fields for specific countries, etc – all of these are left unstyled, hurts eyes with everything else in woocommerce styled so nicely by you…

Hi,

please submit your ticket to http://qode.ticksy.com/ with link to the specific pages that you have issues on and our support stuff will send you all necessary css if needed. Thanks

Best Regards

Qode

Thanks, will do.

Hello,

When I add an Portfolio Item I want it to show on the Frontpage, how can I make that happen?

Thanks.

//Johannes

Hi,

you can add portfolio list shortcode to your home page and sort items by date and new portfolio items will appear on your home page.

Best Regards

Qode

I just bought this theme and attempted to install it and got this message when I activate it: Parse error: syntax error, unexpected T_VARIABLE in /home/loydsou/public_html/wp-content/themes/subway/includes/google-fonts.php on line 1

Hi,

if you uploaded your theme with FileZilla please refer to this article, set FileZilla properly and upload theme files again to your server.

If you didn’t used FileZilla for your theme upload please submit ticket to http://qode.ticksy.com/ with link to your site and temp WP access data and our support team will help you.

Best Regards

Qode

Hi,

I have a problem with Visual Composer: Not all tabs that I created on a page are visible anymore (VC shows only 5 of 6 tabs) AND in the 5th of the 6 tabs not all content is visible anymore … :-(

On the website everything is visible, though. And it doesn’t seem to be a browser cache issue.

How can I fix this?

Thx, t

Hi,

please submit your ticket to http://qode.ticksy.com/ with link to your site, temp WP access data and our support team will help you resolve this issue. Thanks.

Best Regards

Qode

Ticket already resolved … WOW :-)

Hi,

we try to be reply as soon as possible to our tickets. :) You’re welcome.

Best Regards

Qode

Is it possible to create a specific sidebar to associate with an individual page (as opposed to a ‘global’ sidebar)? I noticed in the screenshot that you attached in your previous post that it appears that you can select an option from the ‘Choose sidebar to display’ dropdown. However, I don’t seem to have an option to select anything from this menu – see screenshot:

http://www.screencast.com/t/iA2UWIP8

Also, I have tried to select ‘Sidebar 1/4 right’ from the ‘Choose sidebar’ menu, then added the ‘search’ widget to the ‘sidebar page’ (http://www.screencast.com/t/S55GAfWi1sIq, but the sidebar is displaying on the left hand side of the page:

http://www.screencast.com/t/1WlqwsVgwCN

Hi,

you need to create custom sidebar in widgets page. Only custom made sidebars are shown in Display sidebar select box.

Sidebar is displayed on left side of the page because you don’t have any content on that page.

Best Regards

Qode

Could you advise how I would create a sidebar for a page that uses the ‘Default’ Template? Looking to achieve something similar to this:

http://demo.qodeinteractive.com/subway/sample-page-right-sidebar/

Thanks

Hi,

you need to choose sidebar position for the page that you want. Here is the screenshot of settings for the page that you referenced: http://screencast.com/t/0R6RbXzV

Best Regards

Qode

Hi

How can I translate the first 3 letters of the month that shows on Index page with 4 blog posts? (the green box)

Thanks

Hi,

please submit your ticket to http://qode.ticksy.com/ with link to your site and our support stuff will help you with this issue.

Best Regards

Qode

Just created a ticket. Can I get the reply today?

Thanks

Hi,

our support stuff replied to your ticket 3 hours ago :) You’re welcome

Best Regards

Qode

Hello…great theme!

I have what looks like a separator showing up at the very top edge of my Latest Posts section on my home page. Can you tell me how to get rid of this?

savicki.lightbulbcreative.com

Thanks!

Also…I do not see an area to edit the footer text. Thx!

Hi,

go to the page that is set to be your home page in your back-end. Locate the section that appears before latest blog posts section and open it’s settings. Once opened locate border color field and add transparent to it. That will make border blend with the page.

http://screencast.com/t/zk9NHXpDol

Footer text is managed by footer text widget area.

You’re welcome.

Best Regards

Qode

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