26687 comments found.
Dear Qode,
I invested more than a week to find the ideal theme for my project. Bridge is my top choice at the moment.
There is one thing, though, that is very important to me (and I think, for anyone who wants to build a list for email marketing, too): Can I style Mailpoet’s (or other services’) registration forms with Bridge?
Mailpoet does not provide styling, but relies on the theme authors to provide that. If I understand correctly, Bridge however does not have “one” styling, that is the very point of this theme. So – is it possible to style my opt-in (optin) form with Bridge, too? Maybe you provide a VC element for optin forms, that integrates with these services? (For instance, PopUpAlly (a popop plugin to collect email-addresses) just receives the name and address on the front, and hands it over to my Mailpoet plugin in the back.) If not at this moment, could you make this possible?
Thank you very much for your time and consideration!
Hey Manuel,
Thank you very much 
Bridge theme comes with Contact7 and Gravity Forms CSS. Our support can help you with custom CSS needed to style simple sign-up form. It it’s more complex form, we can definitely point you into right direction, so you can complete the custom work.
Qode
Hi, I posted this question:
- Can the portfolio grid show items in a video-like aspect ratio (16:9)?
And you gave this answer:
- If you are referring on portfolio list, than no, on portfolio list, only featured images are shown.
Sorry for not explaining it so well, but what I meant is, can the FEATURED IMAGE have a 16:9 aspect ratio? In other words, can the featured image have whatever proportions I choose?
Thanks!
Hi,
Yes, but you need to upload the image in that aspect ratio. The featured image will render in its original aspect ratio as long as you leave the image size option in Portfolio List settings at “original size”.
You can see an example of a 16:9 image in the portfolio list on the following screenshot: http://screencast.com/t/vKYExzt9vEqs
Qode
Your support team is ultra fast and for that reason alone, I’ll be purchasing multiple couples of this theme in the next couple months. Thank you! I’ve got four remaining questions: 1) I’m still having trouble setting up an anchor for the one page site, where “home” is at the top of the page and it’s a slider. I’ve followed instructions, but it doesn’t seem to be working. 2) The navigation in testimonials is way off, possibly because the testimonial itself is padded? But I can’t find a way to adjust this. 3) My second menu item “about us” is correctly anchored but doesn’t go to the top of the item, rather it still shows the lower part of the parallax slider above. How do I fix it so that the “about us” menu button operates like “our services, our process”? Finally, 4) Right now the sticky header shows up at an odd time, just after once scrolls past “about us.” It should appear right before about us. I’ve tried to edit the setting as to when it appears, but it doesn’t seem to have an effect. www.bellhopcreatives.com Ticket: #284472
Hi,
Thank you. I just assigned your ticket to our support team.
Qode
Thanks for all the updates you all are putting out! That was one of the main reasons I went with this theme. Keep it up!
Hi,
You’re welcome. We are always striving to improve our theme and make it better. 
Qode
Hi guys, Huge BRIDGE lovers here. Quick question, we’re trying to install the shop WITH sidebar into the denim theme, but we haven’t succeeded so far, because there’s already a sidebar in the theme, so the theme installs the full width shop automatically. However, we really need the functionality of the sidebar shop. What to do?
Thanks!
Hi,
To achieve this, you need to create a shop page and select the WooCommerce template for that page: http://screencast.com/t/HZtm5krDl
Then, you need to go to Appearance -> Widgets, and create a new custom widget area: http://screencast.com/t/1zKizry5AfxC
Add all the WooCommerce widgets that you want into this widget area, and then go back to your shop page and in the Qode Sidebar custom field choose the Layout that you want for your sidebar, and select the sidebar you created: http://screencast.com/t/WMOe9lr6
Qode
HI guys, on the portfolio pages how do we change the title “ABOUT THIS PROJECT” to something custom?
?Hi,
To change this text please use the Codestyling Localization plugin. After you install it, go to Tools > Localization and there choose the Themes tab. Click on the edit button beside the language and there you will find a list of words you can translate/change. Select the non-case sensitive check-box and then search the word you want to translate/change. After finishing all your edits, click the generate mo-file button and you will have added the changes.
Qode
Hello folks,
I have been interested in this theme, but was waiting for the backend and metabox update. I see that you did that in version 5.0, but was wondering i you have a snapshot of both the Theme Admin and the Page Meta Box options?
Cheers Mike
Hi,
Yes, of course. 
You can see a screenshot of the new Theme Admin at the following link: http://screencast.com/t/xBUFElnoQTu2
And the Page Meta Box options here: http://screencast.com/t/Yjb0QkPe
We hope this is helpful to you.
Qode
Awesome, many thanks Qode and well done. =)
Thank you very much 
HI, when I active Visual composer muy wordpress doesn’t work. I have wordpress 3.9 with the last version of Bridge and Visal composer 4.3.3. Do you know if its a problem with this version? Thanks
Is there a bbPress template?
Hi,
Unfortunately not, we didn’t style bbPress with the theme.
Qode
Hi,
Great template!!. Nonetheless I’d like to have some help with the following:- I’m having problems with this horizontal tab and this vertical tab: Once opened, they show properly the first tab’s text, when changing to the second tab, nothing appears and when comming back to the first tab, text has disappeared.:
- Icons do not show properly on my website (search button, back to top, social media, etc.). Why does the “Search Widget” change its appearance depending on whether it is on the “Header Top Right” or “Header Bottom Right” widgets? Is there any chance to customize it without CSS?
- I would like to write some text between my logo and the Header Bottom Right widget. Is it possible?
I’ve tried to solve the first one via Backend editor, classic view and classic view-html, but since I’m not very good at this, I had no luck.
Web is: www.indacea.org
Thank you
Hi,
Thank you 
1. You have set same IDs for ‘tab_id’ attribute (tab-Pestaña), they should be all different, for example ‘tab-Pestaña1, tab-Pestaña2, tab-Pestaña3…’. This happened because you have did it via classic editor, if you use VC editor, IDs will be rendered manually.
2. Did you change some of our files? Did you change some of files in ‘css\font-awesome’ folder? Regarding search widget, it is specially styled for “Header Bottom Right” widget area. It should be customized for “Header Top Right” with custom css.
3. Unfortunately it is not possible via some options, it would require some custom work for which we don’t have resources.
For all issues you can submit a ticket on http://qode.ticksy.com and give us a link to your site with temp admin access so our support team could help you.
Qode
Hi,
Sorry to bother you again, but I still have issues:- I’ve tried to insert tabs via VC, but couldn’t do it properly because I cannot change the Id setting. Here’s a picture of what happens. When VC renders them, there still is a problem of IDs, because it still happens the same. I’ve tried to change the code in classic view adding tab_id=tab_1 and tab_id=tab_2 and id=tab_1 and id=tab_2 (no quotes, single quotes and double quotes) and always after the name because when I do it before, tabs disappear. Still the same problem
- I didn’t change anything. The only thing is that I’ve used envato’s update plugin. But there was the problem before and after update.
- Ok, the template is still great!!
Thanks again!!
Hi,
Can you please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can review your setup and help you?
Please post ticket ID here.
3. Thank you 
Qode
Hi,
Thanks for the reply
Ticket is #285432.
Hi,
We have assigned your ticket to our support team.
Qode
Thank you 
You’re welcome. 
Qode
Hi,
- Problem solved. Solution was to update my Visual Composer
- It looks like it might be a problem with my hosting. I’ll try to contact them
Thanks for your help.
You’re welcome. Glad we could help. 
Qode
Hi!
I´ve downloaded and updated via ftp and when uploadidng pops this error;
Error uploading (/web/knoten/wp-content/themes/bridge/includes/import/files/bridge34/bridge_content_10.xml). Broken pipe.
and website shows this error, ” Parse error: syntax error, unexpected $end in /usr/home/frescocollective.com/web/knoten/wp-content/themes/bridge/includes/import/qode-import.php on line 338 “
What can i do?
Hi,
Can you please give us WP admin and ftp access via ticket here http://qode.ticksy.com/ and post ticket ID here so we can check what the problem could be on your side?
Qode
Solved, thnks!
No problem 
Please help with this error.
http://imgur.com/EUqGYy0Clean install 5.1 with default template. Why does the logo look like this? Not centered on iPhone.
Thank you in advance.
Hi,
It is due to logo height, you should put this custom css in your custom css field:
@media only screen and (max-width: 1000px){
header .q_logo img.normal {
height: 80px !important;
}
}
just adjust height once you upload your own logo.
Qode
Thank you, and also how do I change the copyright message?
Hi,
You can change the copyright message by going to Appearance -> Widgets, and opening the Footer Text widget area. Inside that you will see a text widget which contains the copyright message.
Qode
Hi, is there some custom css I can use to make the 2 button style colours on the Qode Slider the same. At the moment 1 is highlighted. I just want them both to be in the same style please.
thanks
Hi,
You can edit ‘includes/shortcodes/shortcodes.php’ file and on line 4769 remove ‘white’ class from A tag.
Qode
Hi, But if I do this then next time I update the theme (which in your case is very often) I will have to remember to update this file every time?
thanks
Hi,
Yes, that’s correct. You can do it in child theme, but also if we have made the changes in shortocodes.php file, you will not see the changes.
You could do it via custom css:
.carousel-inner .slider_content .text .qbutton.green,
.carousel-inner .slider_content .text .qbutton.white{
border-color: #1abc9c;
color: #fff;
background-color: #1abc9c;
}
.carousel-inner .slider_content .text .qbutton.green:hover,
.carousel-inner .slider_content .text .qbutton.white:hover {
background-color: #fff;
border-color: #fff;
color: #a2a2a2;
}
just adjust colors, if you have changed them before.
Qode
That’s great thanks for css. But how do I get both buttons to have clear background? So with only a border.
thanks
Hi,
Here you go:
.carousel-inner .slider_content .text .qbutton.green,
.carousel-inner .slider_content .text .qbutton.white{
border-color: #fff !important;
color: #fff !important;
background-color: transparent !important;
}
.carousel-inner .slider_content .text .qbutton.green:hover,
.carousel-inner .slider_content .text .qbutton.white:hover {
background-color: #1abc9c !important;
border-color: #1abc9c !important;
}
Qode
That works great – thank you!
No problem 
You are welcome 
Hi, are you aware that Visual Composer does not work with your Blog pages? On the front end you just see the VC short code and the page text.
Hi
If you are referring on blog list, than yes, for blog list ‘excerpt’ filed is used. On blog single pages, shortcodes are working.
Qode
Great thanks for the explanation. that worked
No problem 
Hi, also very interested in your reply to @gg31337 regarding your theme on Themecheck.org – the Results are quite alarming? Should we be concerned?
Also I wanted to know what custom css I can use to Hide the – date, posted at, category & author in the Blog list and detail view please.
thanks
Hi,
All errors reported by ThemeCheck are valid for theme to get uploaded to ThemeForest, but are not valid for theme to get uploaded to WordPress.org. ThemeForest has very strong requirement rules and our themes passes all of them: http://support.envato.com/index.php?/Knowledgebase/Article/View/472/85/wordpress-theme-submission-requirements
WordPress.org has some other standards and you can ask them for reason why they don’t allow using iframes (if it’s youtube / vimeo video used by millions of web sites) and other PHP functions.
Regarding post info, you can hide it with this custom css:
.blog_holder article .post_info{
display: none;
}
Qode
Thanks for the CSS – But I still see the date being displayed right next to the blog title which looks bad.
17 Sept Blog Title
can this also be removed please?
Hi,
Here you go:
.blog_holder article .post_text h2 .date{
display: none;
}
Qode
Can you comment on why the results are like this? Is it something I should be worried about? If not, why not? Are these issues that can/will be resolved?
Hi,
All errors reported by ThemeCheck are valid for theme to get uploaded to ThemeForest, but are not valid for theme to get uploaded to WordPress.org. ThemeForest has very strong requirement rules and our themes passes all of them: http://support.envato.com/index.php?/Knowledgebase/Article/View/472/85/wordpress-theme-submission-requirements
WordPress.org has some other standards and you can ask them for reason why they don’t allow using iframes (if it’s youtube / vimeo video used by millions of web sites) and other PHP functions.
Qode
Hello, I am new to bridge.
I just bought the bridge template and uploaded it on wordpress. I can choose to use the bridge theme but can only access the simple blogsite website form and not any of the other bridge website interfaces. Also downloaded the plugins.
Do you have any suggestions?
Any help would be greatly appreciated.
Hi,
You are probably talking about demo sites. You can import demo sites from Qode Import options (last option in admin). There you can choose what to import, content, widgets, options or all of them.
Qode
Hi Qode,
2 more question before purchase…
1 – Is it possible to put icon on menu (except the “wen research” and the “cart commerce”) like a “head login” ??
2 – I watch all the demos portfollio but I didn’t see… Is it possible to make a gallery style WITH SPACE 3 columns WIDE ?? (there are only 4 columns wide or 3 columns grid).
Regards – Azymer
Hi,
Thank you for being interested in our theme 
1. You have widget area available next to menu, you can put anything you want.
2. Yes it is possible, you just need to set full width template for that page
Qode
Hi!
How long does it take to import all content with media files?
It loads…. for 10 minutes and haven’t end….
HI!
I don’t know what is going on with your server…. but there is something worng!......
I am really worried!
Hi,
You have probably reached the memory limit of your server, or max execution time, so that’s why it stops. You should contact your provider to increase it.
You can also create a ticket on http://qode.ticksy.com, our support will guide you how to solve the problem.
Qode
Hi!
It is really bad…. I get all the demos except the one I want….... What a luck! 
My guess is not the limit … I bet more in time limit….
I already have open a ticket.
Thanks!
Hi!
Which is the size required on the server side to install the demo content?
Thanks for replying me as soon as possible.
Solved! 
I just switched from a host to another inexpensive host and with this one works and imports demo just fine…. It is not all about money 
Hi,
We’re glad you solved this issue. 
Qode
I’ve correctly anchored the nav menu on a one page site, with the exception of the home button. What’s the anchor for “home” and where can I see it/edit it?
Hi,
You should anchor that menu item to first row on your page. If you have Qode Slider on top of your page, than you should add value in ‘anchor’ attribute of slider shortcode, and enter same anchor in home menu item.
Qode
Thanks. This is what I was missing for the slider. Concerning the question y nunomiguelm below. I had the same issue where it “froze” mid-import. I kept refreshing the page (or reimported again) and each time it increased by 10-20%. Wasn’t a big issue and that was my work around.
Thanks for the update 
The comment form doesn’t seem to be loading. Is that a plug-in that is not automatically tied to bridge or how do I activate it?
Hi,
If you mean on blog single page, than comments should be shown by default. See if you turned them in Settings > Discussion
Alos, you have option in Qode Options > Blog > Blog List > Hide Comments
If you mean on ordinary page, than you have options on that page, in Qode Blog metabox, you have option for show/hide comments.
Qode
Sorry, I meant CONTACT form, not comment form. It’s not functioning when i imported the demo files from “Vintage” demo.
Hi,
can you please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can take a look at it and help you? Please post ticket ID here.
Qode
Done. #284431
Thank you. Just assigned it to support team.