452 comments found.
Hi,
Thanks for a cool theme. Evrything seems to work but the event categories. They show up when you make a new event as an event categorie (so I can select the right categorie) but the categories don’t show up in the main menu. (As in your version: ‘Music Festivals’ and ‘Official tour’ categories under ‘On Tour’. They do show up in the event page itself though. How can I make this visible in the menu? Thanks!
Hi, You need to add them to the menu. Please navigate to Appearance -> Menus, click on Screen Options (top right) and make sure that Event Categories is checked. Then you can check the desired event category from left and click Add to Menu. If you need more details, please send a mail at support@smartwpress.com, I will send you a screenshot with instructions.
Great! That worked. Should have known that. Thank you very much 
I do have another question though:
The picture I use on the slider page is working on most screens but for instance on the iPad and iPhone it’s cutting some of the sides. How do you make sure it always fits the screen? Thanks in advance.
The website is www.fjelding.dk
Hi, The images used in the slider should fit any device size, and to achive that, the image is resized according to the device size, while maintaining the ratio. The image is always centered so that is the reason why it is cutting some of the sides – the phone screen have different width and height proportions (aspect ratio) than the original image(otherwise it will not be full screen image). I hope this makes the things clear for you.
Thanks for your fast reply. It’s fine now.
However now the custom logo dissapeared. When I am logged in on wordpress I see it. On all other devices it doesn’t show a logo. It can’t find it. How can I fix this? I tried to upload it again several times.
Looks like it’s fixed. Had to do with the wordpress cashe I guess. Thanks again and keep up the great work. Fantasic theme and a superb service you have going here. Cheers!
You’re welcome, if you have issues/questions please let me know via email – support@smartwpress.com
Hi,
I use your template for a french band, I could do almost what I wanted just the date keep displaying in english.
My wordpress version is french and the language set on “french” in administration + format date in french as well…
I dont find the solution in the .mo / .po files
can you help me ?
Thanx!
Hi, the .mp/.po files are in jamsession folder, in language subfolder. You can check the online video&written documentation, this will guide you step by step through the setup. If you have other questions, let me know via support email – support@smartwpress.com
Hey.
Hey
How to translate the theme?
is it possible to remove the day and month by DISCOGRAPHY, so it’s only the year you can see?
And, can you integrate Songkick in event?
Love the theme! 
Hi, I sent you mail with details.
great theme !!!
Thanks 
Hello , how to use translations?
I need to translate the theme, can you please send the instruction by mail?
Thanks.
Hi, I don’t have your email address, please send a mail to support address (support@smartwpress.com) and I will give you details.
Hello, I just sent a mail, thanks
Hi, Wondrfull theme, just two questions :
- Is it possible not to show on homepage event on footer ? - I can’t find for french translation on blog part “Older Post” and “Newer post” can you help me ?
Thnks in advance the website www.studio.musique.onetwopassit.com
Hi, Please send a mail to support@smartwpress.com and I will send you more details.
Hi there, I’m looking for a theme that I can use primarily as a online shop for selling records, ie old 45’s.
I’d look to utilize the video/audio player, could I integrate these within Product pages?
Also will you be updating to WP 4 shortly?
Kind regards,
Malcolm
Hi Malcolm, The theme is compatible with the last WordPress version. Please send me a mail to support@smartwpress.com with more details about what you need.
Hi! Please, how to use translations?
In the folder ”/wp-content/themes/jamsession/languages/” I copied/renamed the po/mo files “jamsession” to “jamsession-fr_FR” and it does not work.
Still in the wp-config.php file, I have “define (‘WPLANG’, ‘fr_FR’);”
What’s wrong? Thank you!
Hi, please send a mail to support@smartwpress.com with details and I will check.
Hi, mail sent with instructions about how to translate the theme. If you have more questions, please let me know on the support email.
Hi! I’ve uploaded videos to the video section, but I can’t move the gallery under my main menu as its own category. Help!
I am using jam session. I want it to look like the demo
Hi, please use the support email for technical questions. Please send a mail to support@smartwpress.com related to this problem and I will help you.
Hi,
i want too change The Post-Title in the Event-Template. Can you help me please?
Hi, please send a mail to support@smartwpress.com and I will send you a custom change.
Hi.I can understand why boxes for contents and every contents that I put in a menu go at the bottom of the page.
Can you help me please?
thank you so much in advance
Hi, I will help you, please send me a mail to the support address – support@smartwpress.com with the URL of your website.
is there a way to remove js_albums from the permalink structure?
Hi, you can change permalinks from Settings -> JamSession Post Types Settings. There you can change the permalinks for custom post types to what you need.
Oh wow, don’t know how i missed that….Great Theme, thanks!!!!
You’re welcome. 
Hi, i’m very interested in your theme but i got some problems when i tried in a mobile device, it wasn’t responsive. Maybe you got an example page different to your preview thanks.
Hi,
I’m interested in this theme, however the menu (hamburger) button on mobile is not working. Is this a temporary issue or can it be fixed?
Hi, a fix for this problem was already made for the next theme version. The new version will be available at the end of this week. Thanks for being interested in JamSession theme.
Hello, I have noticed an issue with submit buttons not displaying in Widgets when using the theme. I have tried several different plugins to add a MailChimp signup form to the sidebar AND also simply embedding the code directly from MailChimp into a text widget but none of these methods have displayed the submit button for the form. Is there something in the theme preventing the button from being displayed? Please advise. Thank you.
Hi, please send a mail to support@smartwpress.com and I will help you with this. Thanks
Hi! I have a question. Can I change the order of past events. I want “newest” past events to be shown on top of the page and “oldest” past events to be shown on bottom of the page.
Great theme btw.
Hi, please send a mail to support@smartwpress.com, and I will help you with this.
Hy.
Great theme, but have troubles to come into the backend. Got this warning when i will enter backend via wp-admin:
The server encountered an internal error or misconfiguration and was unable to complete your request. Your administrator may not have enabled CGI access for this directory.
Hi, seems to be an issue related to the web server configuration, I’ve sent you a mail describing a backup solution for this, until you fix the problem with your hosting provider.
Hey
I am still having problems sending the contact form to the correct email. It doesn’t seem to go through – can you please take a look? I have added the correct email under Jam Session settings.
Also, when I upload an image to the Main Slider (Home page)- it seems to zoom in/crop on the original image, where do I change this so it shows exactly how it should look? Or give me CSS Style code please.
Hi, I will help you, please send me a mail on the support email(support@smartwpress.com), with your URL. Also, to check the contact form problem, please send me a user/password for your wordpress installation. The contact form was tested on different web servers, it should work flawless. Also, related to the slider, the image is always perfectly centered to the screen. We’ll discuss through the email, I will wait for your email.
Hi, I’m interested in purchasing this theme. I wanted to simply ask: is it possible to replace the audio players with SoundCloud players? Also, how hard would it be to reposition the social buttons from the bottom left to the top right just under the main menu bar? Thanks!
Hi, JamSession theme already have this functionality, so you can use your SoundCloud albums/playlists in your album post type, to replace the audio player. Related to the social media icons, it can be done by making some small changes in a child theme. I will send you more details if you want. Please send me a mail on dedicated email address, support@smartwpress.com.
I’m interested in purchasing this theme. I have a few questions:
1. Can I remove the hardwood flooring background?
2. Can I remove the side bar (Search, Tags, Recent Posts, Categories, Archives, Calendar, etc.) from the contact page?
3. Can I change the color of the text from white to black on the pages only?
Thanks and I anxiously await your response.
Hi and thanks for being interested in JamSession theme. 1. The background can be replaced from the theme settings. 2. The theme comes with two contact pages, one with sidebar and one without sidebar. 3. The text color is set for the entire website, this can be done, but only by changing the code of the theme, through a child theme.