Discussion on JupiterX - Multipurpose WordPress & WooCommerce Theme

Discussion on JupiterX - Multipurpose WordPress & WooCommerce Theme

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16523 comments found.

Hi ChristopherAmirian,

first of all ty for this great theme.

I just have a small issue I can’t figure out atm regarding social icons on the top header bar: I’m using WPML and in the translated version they disappear..

You can see them here: http://rossorubino.net/ And here you don’t: http://rossorubino.net/de

Can you please help me to fix this behaviour?

Have a good one

Please kindly read this article on how to unify theme options for all languages in WPML:

http://support.artbees.net/support/solutions/articles/1000144236-how-to-set-up-wpml-plugin-for-jupiter

It seems that is the problem with Social Icons not showing on some languages.

For follow up questions please open up a ticket in our support system.

Thank you.

Artbees Support Desk

Knowledgebase

I just wanted to take a moment to say thank you to everyone at the Artbees team for all of your dedication and long hours coding this theme to have it reach the level that it has! It’s been fun and exciting seeing all of the updates and improvements you have continually been doing to keep this theme one of the best selling themes on Themeforest! Needless to say that it has been one of the best purchases I have ever made here! It is developers like you that make us all look good :-) I look forward to seeing the continued magic that you keep coming up with, Thomas Strunk

Thank you for your kind words. Customers like you give us double energy to create and make our product better!

Cheers :)

Hey Thomas,

As always I appreciate your kind words and support to our team :)

- Bob

When the version 4.1.1 will be available for download? Haven’t see any changes with captcha issue with current package. Just update log, but files in the theme package are the same…

Jupiter 4.1.1 is in themeforest already. Please check that.

For follow up questions please open up a ticket in our support system.

Thank you.

Artbees Support Desk

Knowledgebase

hey.

i wanna know how i can add “liks” heart- to my post?

thanks.

Duplicate comment.

hey.

i wanna know how i can add “liks” heart- to my post?

thanks.

You need to go to Theme Options -> Blog/News and enable Meta option there.

Please consider that it depends on the style of blog you use and some of them do not have that feature.

For follow up questions please open up a ticket in our support system.

Thank you.

Artbees Support Desk

Knowledgebase

Dear sirs,

I bought your Theme yesterday and is very happy with purchase. However at the Revslider installation, in the course of its activation there is such error:

Revolution Slider Error:fetch – Table ‘ljmo_WP29590.torc_29590_revslider_css’ doesn’t exist

Query: select * from torc_29590_revslider_css where handle = ’.tp-caption.medium_grey’ Fatal error: Uncaught exception ‘Exception’ with message ‘fetch – Table ‘ljmo_WP29590.torc_29590_revslider_css’ doesn’t exist

Query: select * from torc_29590_revslider_css where handle = ’.tp-caption.medium_grey’’ in /home/clients/35943d20f60581a83383172aec791adc/web/freelib/wp-content/plugins/revslider/inc_php/framework/functions.class.php:7 Stack trace: #0 /home/clients/35943d20f60581a83383172aec791adc/web/freelib/wp-content/plugins/revslider/inc_php/framework/db.class.php(19): UniteFunctionsRev::throwError(‘fetch – Tabl…’, -1) #1 /home/clients/35943d20f60581a83383172aec791adc/web/freelib/wp-content/plugins/revslider/inc_php/framework/db.class.php(34): UniteDBRev
>throwError(‘fetch – Tabl…’) #2 /home/clients/35943d20f60581a83383172aec791adc/web/freelib/wp-content/plugins/revslider/inc_php/framework/db.class.php(129): UniteDBRev->checkForErrors(‘fetch’) #3 /home/clients/35943d20f60581a83383172aec791adc/web/freelib/wp-content/plugins/revslider/inc_php/revslider_operations.class.php(912): UniteD in /home/clients/35943d20f60581a83383172aec791adc/web/freelib/wp-content/plugins/revslider/inc_php/framework/functions.class.php on line 7

How to me to eliminate it?

Would you please open up a ticket in our support system, where our support staff will do their best to help you on this matter? Based on your ticket, you will normally receive a response within 24-48 hours.

Thank you.

Artbees Support Desk

Knowledgebase

I opened the ticket.

Thank you we will follow up.

When will version 4.1.1 be available for download?

Alternatively, please let us know what code I need to change in a file to fix the blog loop error.

You should already see it live. If not please wait for few hours as we already submitted that to themeforest.

Thank you.

Updated to 4.1, updated Visual Composer, and Blog loops displayed in the wrong order. The correct Posts are displayed, just in the wrong order.

Example: Blog loop that’s to display the latest 3 posts in Descending Date order displays the latest three posts, but in oldest-to-newest order. Changing to Ascending shows the first three posts, but in oldest-to-newest order.

I think whatever code you’ve got sorting the results has got it backwards.

Rolled back Jupiter to the previous version, Blog loops are back to normal (didn’t change Visual Composer plugin back!).

Hey there,

We are looking into it and will fix it in coming release.

Thanks for your patience :)

Please kindly update theme to version 4.1.1

Thank you.

Thanks for the quick fix! Bugs happen! Loving Jupiter!

Hi there, employee shortcode is creating error: Parse error: syntax error, unexpected ’==’ (T_IS_EQUAL), expecting ‘)’...

It started happening after updating to Jupiter to v4.1 and all the plugins(VC, MS, etc.)

Ticket has been submitted.

Thanks in advanced.

Hey there,

Looking into that and will release a quickfix today.

Thanks for your patience

Please kindly update theme to version 4.1.1

Thank you.

Hello, after updating Jupiter to v4.1:

1) The Edge One Pager on IE v11 has incorrectly display slides.

2) The Edge One Pager in all browsers has ceased to switch slides using the two available buttons (button 1, button 2). We have set up this opportunity for a more comfortable navigation in addition to mouse scroll. How to regain the ability to switch between one pager slides using the buttons?

Thank you for your support.

Hi there,

We will need to see this issue in your installation, please kindly create a ticket in our help desk and share your website along with its credentials to view the problem.

Thanks

Hello,

Contact form – CORPORATE style - CAPTCHA doesn’t work at all. Please help immediately!

Theme version 4.1, visual composer was updated.

Hey there,

Checking into that and will fix it in the coming quickfix.

Thanks for your patience

Hello,

How do you adjust the portfolio hover styles? I’m trying to use the zoom-in box option. Thanks!

Never mind, I got it.

hi, thx for great themes.

Checked new update log and u guys added new 2 template.

But cant see links @live demo. Can u add links plz ?

Thx & Good Job

Hey there,

We are adding are going to reflect them to live demo within a day.

Thanks :)

Thanks for response. I see there is page wrapper div on your demo. Is it possible to add custom css – white background to it while main backround having other color?

I think it is possible with custom css. Anyway our support staff can help you better after you Purchase the Theme.

Thank you.

Hi. Is it possible to have full width header but page to be boxed? Thanks.

Hi there,

No unfortunately it is not possible. The boxed or full layout is for the whole page. But you can have boxed or full layout per page basis and are not limited to the whole website.

Thank you.

Hi….I’m trying to add a widget from tripadvisor to one of the pages which I have done many times but in this theme it doesn’t work. Not sure why. It is a straight copy and paste of the code. Here is the page: http://taylorstours.co.nz/feedback/

All that shows up is the name. Can you please tell me how to make it work? I’ve seen it in wordpress sites so I know it should work. Thanks in advance.

Jupiter is not compatible with Tripadvisor code at the moment.

We are going to add this feature soon.

Thank you.

We are going to release Jupiter V4.1 today and this version will be compatible with Tripadvisor .

Thanks

Can you add designer credit with a link in the Copyright Text? I see where to change it in the theme options but doesnt look like I am able to like Design By __.

Would you please open up a ticket in our support system, where our support staff will do their best to help you on this matter? Based on your ticket, you will normally receive a response within 24-48 hours.

Thank you.

Artbees Support Desk

Knowledgebase

When a customer clicks ‘add to cart’ on the product page, why does it have to reload the page to display the success message? Can this be changed?

You can ask about this as a feature request here:

http://support.artbees.net/support/discussions/forums/1000197562

Thank you.

Where do you change breadcrumbs color?

You have a choice to have dark/light version.

Please go to theme options -> styling ->page title -> breadcrumb skin

For follow up questions please open up a ticket in our support system.

Thank you.

Artbees Support Desk

Knowledgebase

Awesome! Thank you!

You’re welcome :)

Will you be adding a LinkedIn company page button to the social shortcodes? They’re a great element to have but just missing LinkedIn for us business folks!

Thanks!

Would you please kindly ask about this as a feature request here:

http://support.artbees.net/support/discussions/forums/1000197562

Thank you.

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