728 comments found.
Hello! I would like to know if it is possible to configure the products so that no variant/option selected by default is displayed. That the user must select the color, size, etc. Thanks
It’s possible to customize code only. Our support team will help you with this.
One license doesn’t work as it says that it is connected to another store of mine. However at that store I’ve connected another theme and removed the Avone theme completely. The license ends with -12cabc0db5dd. Can you please help me out so that I can use the theme for my new store? Thank you.
I have detached the purchase code from the old domain. Now you can activate the theme on the new store.
Thank you so much, it works. Have a nice day!
Having issues with price showing correctly on product page for different variants. Please help!!
Good afternoon, I sent an email to your support 2 days ago. I would like to ask a few questions before making the purchase.
hi please check your email i have sent an email but until now i did not receive any answer !!!!
Hi. I have bought your theme long time ago, but only discovered afterwards the product photos cannot be scrolled. Seems to be a common problem. I am not willing to repurchase another service plan because it is defintiely a theme bug. Can you help?
Hi, We just purchased and configuring the theme in xxx.shopify.com. If we use the license here. will it work when we transfer it to live domain?. please clarify.
Theme will be work smoothly. It is not necessary to reactivate the theme in case of a domain name change on the same store.
Hi team, I bought 3 licenses for 3 different e-commerce. I closed one and open a new e-commerce. I wanted to use the Avon theme license I bought and used for the shops I closed with the new one I just open. However, it seems not possible. I found this funny that I bought a license but I cannot use the product. Since the shop on which the theme was used is closed, the license will only be used for one shop and one purpose but I need someone to unlock the license. I can easily prove that the domain was closed. thanks to help. Also it seems extremely difficult to contact the support. thanks
Please contact us at support@adornthemes.com and provide your theme purchase code.
Hello guys! Does your theme have the functionality to display different variants of a single product as separate items? Thank you!
Our theme as no option to show variants as separate products. But we can do this by customize code with minimal charges.
Hello. I currently have an older version of this theme that I am very happy with. I am thinking about purchasing the new theme only for 1 reason. I need the ability to sell gift cards for my shop and the purchaser of the gift card be able to send to a recipient of their choice at checkout. This is something that is available on the free new version of Dawn theme but not most older themes, see https://changelog.shopify.com/posts/send-gift-cards-directly-to-the-recipient-and-include-a-message. It’s something that Shopify has finally included in the checkout process but a theme has to support it. Does the new version of this theme support this? I am hoping I don’t have to down-grade to the Dawn theme just to get this feature. Thank you.
We are working on a new theme update and the recipient option we have added to it. A new theme update will be released in a few days.
Thank you for your reply. I will purchase when the update is released.
Hello, everybody! I’ve noticed an issue, which might only exist in the demo, regarding the display and selection of color variants. On the collection page, I see different items, and one item displays six colors. When I select a color, the main picture changes to reflect my choice, which is great. However, there are two problems: First, when I move the mouse over the main picture (which already shows the picked color), it reverts to the default color. Can this be changed? Second, and more importantly, when I click ‘Quick Checkout,’ the default color is selected in the ‘quick checkout’ window, requiring me to select my desired color again. Is it possible to have the ‘quick checkout’ window display the previously chosen color to avoid reselecting it?
Hi, I sent two e-mails in the last few days and I still haven’t received any reply.
Last support ticket from you is 3 years ago. https://nimb.ws/8Ojqiw WE do not have any other support tickets from you. If you have any issue with theme, Please create a support ticket. https://support.adornthemes.com/ticket/21346
I can’t create ticket there cuz support expired. So I bought 3 licenses, and 2 of them can’t be use because you don’t respond to email (support@adornthemes.com) and locked that licenses on old websites that are removed from Shopify.
We replied to all email received on support@adornthemes.com. Share your store url those are no longer working. I will check it.
Last e-mail sent was on 19.1.2024 and still no answear. Also, we can’t log in with envato account to support platform and create a new account but can’t add any of the 3 licenses because is registered to the old account connected through envato.
Hello. I have a old version of Avone theme installed back in 2019 I think (1.3). If I purchase the theme again (I don’t have the purchase proof anymore) and update my theme to the latest version, will I lose my products/ collections/ data already on my Shopify page? Thank you.
Still waiting for an answer, thanks.
You will not lost products/ collections/ or any other data from admin side. You just need to install new version theme and setup again like fresh theme.
Hi,i have sent you an email but I didn’t get any answers ,I have used my theme on my old website but I doesn’t have access anymore and I need to use it to my new website can you please provide me with a new purchase code?
Please contact us at support@adornthemes.com and provide your theme purchase code
I did since 5 January but still haven’t received any answer
Please resend email. We have not received email Or share your store url here.
i want to know that could i translate language from English to Arabic ? Also tell me there is option for AED currency ?
Yesm you can use Arabic language and AED currency in our theme. you can also use multi currency options Arabic and English
Hi I need this theme for my website https://goldrateslive.com is there any discount on it Thanks
Currently, There is no any discount on Avone theme.
Hello my support has just expired but I am having trouble getting my slideshow to fit on all screens. Is there a way to make the slideshow responsive to whatever screen it’s being viewed on? There is a lot of cutoff on phone and larger screens.
You should use “Image Slideshow” section instead of default slideshow. Images will not cut from any sides and resize as per screen size in image slideshow section.
Hello, thanks for your reply. Okay the Image Slideshow does appear to be responsive but it does not offer the option to add Headings or button links like the default slideshow. Is there a way to add that functionality there? Thanks again.
Please create a support ticket at http://www.adornthemes.com/support/, and someone from our team will reach out to you.
hello i need to transfer the licenze to our new site , we do not have access anymore to other shop how we can do that
Please contact us at support@adornthemes.com and provide your theme purchase code.
After the 2.0 update the theme has some issues:
1. When customising the store, changing the grid type won’t have any effect, no matter which one you choose. It’s stuck to one style 2. Enabling catalog mode will NOT hide all “Add to cart” buttons. The ones in the collection page (grid) are still be displayed, allowing visitors to get to checkout. 3. Clicking the order number in customer’s account won’t open anything. You can’t see details about the past orders. 4. Newsletter form in the footer won’t do anything. No email saved, no confirmation received.
I wonder if it’s only for me or anyone else experienced this.
Please create a support ticket at http://www.adornthemes.com/support/, and someone from our team will reach out to you.
Hello, I am looking for a shopify theme that would let me sell: 1. Physical Products 2. Digital Products (to be downloaded) and 3. Monthly Subscription Option for the all the Digital Products. Will this one work? Thank you
Yes, you can sell Physical and Digital Products sing our theme. You need to use any app for Subscription Option.