19002 comments found.
I just realized one of my clients website built with your builder says “Home” and then the title.
Since I am using Yoast SEO, thought to modify using it, but when i try to Edit the page I get
“There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems”.
Is this related to the Builder? Mind to share your thoughts?
Thanks
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi one of my developer url’s is still linked to my theme purchase code and I need to get that switched back to the main live version of the website, but not sure how to do that. My auto update failed because of this and also when I tried to submit a ticket I couldn’t because it said I needed a purchase code that hadn’t expired.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, Can we add the search in the mobile menu? Or is that a custom search we have to develop? Is there a default search page option? Thanks.
Hi,
yes, you can add search in mobile. We’ve explained in the following tutorial https://youtu.be/R3CDVLvz9t0 how to build mobile headers.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi great theme I have used in the past. However, I just bought another two licences, however the theme only appears in my downloaded once and the licence file only contains one licence? can this licence be used on two websites as I paid for two items of the BeTheme?
Sorry, my bad, double checked and clearly had not paid for two. Bought a second, now. Just delete this comment if you need to.
Hi,
No problem, happy to hear you’ve sorted it out! 
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello i bought the theme, im trying to import single pages and pre built sections but doesnt work, what im doing wrong?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
After purchasing, on how many websites I can use this theme? all are my own websites but different domain name.
Hi,
As per Themeforest’s Official Licensing Terms, one license allows you to use Betheme for a single end project (website). If you wish to use it on a second website, a separate license purchase is required.
Each license, however, is lifetime, meaning you will receive lifetime updates at no additional cost. It’s a one-time payment with no hidden or recurring fees.
This policy applies to all themes available on the Envato marketplace.
For more details on the licensing terms, please visit Theme License Documentation.
Best regards,
The Muffin Group team
Hi
If l have more than one site l have to buy again?
Hi,
As per Themeforest’s Official Licensing Terms, one license allows you to use Betheme for a single end project (website). If you wish to use it on a second website, a separate license purchase is required.
Each license, however, is lifetime, meaning you will receive lifetime updates at no additional cost. It’s a one-time payment with no hidden or recurring fees.
This policy applies to all themes available on the Envato marketplace.
For more details on the licensing terms, please visit Theme License Documentation.
Best regards,
The Muffin Group team
Hello, we have already contacted support to explain the issue in more detail. Our Betheme license is still active on an old website that is no longer managed by us, as the domain has been transferred to another owner. Because of this, we are unable to deregister the license ourselves, and we cannot activate it on our new website.
We kindly ask for your help in removing the license from the old installation so that we can use it on our new project. Thank you!
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Demo seems broken it blurs when you check out a pre-build website.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
this is not about help. I have bought this theme, i cant even use it. I try to check here too: https://api.muffingroup.com/licenses/ . i enter right details and i get error. The purchase code has not been used to register Betheme or the username does not match the purchase code.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello there, i’m interested to buy this theme, do you have pre built for shop like portfolio design for artist?
Hey,
we have plenty of such designs, you can check them by visiting https://muffingroup.com/betheme/prebuilt-websites/ and sort by “Art & Culture” or “Design & Photography”. Please note that you can transform any prebuilt website you like into shop.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello,
Your theme have Does it have its own site builder or does it depend on external providers?
Hi,
BeBuilder is 100% built-in house website builder and we do not rely on external providers at all.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, I need to reset my license. I go to the license manager but it tells me this. “The purchase code has not been used to register Betheme or the username does not match the purchase code”
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, Just wanted to make sure that all the themes work on wordpress.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi – still loving this theme. When I try to insert the List element I don’t see the options – Alignment or Divider. Can you please help & let me know what I need to do to add these? Thank you!
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Possible to import these pages from demo ?? just gave 2 links for an example will i be able to import any design from https://muffingroup.com/betheme/ ??
Hi,
pages you’ve mentioned above are not the part of the Betheme and can not be imported.
Best regards,
Muffin Group team
are they designed using betheme functionalities ?? or its a different theme ??
These pages aren’t built with wp, they are custom coded.
Hi there I am having issue with my website. When I create my shop page it’s layout is fine but as soon as I assign the shop page in woocomerce the page layout is changed. The shop layout is overlapped on the menu and header of the website.
https://soopersigns.com.au/store/I also posted this through the contact form but I haven’t got any reply yet. I appreciate it if this can be solved ASAP. Thanks
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi there, I lose the menu icon on my iphone and android phone. Can you please help me to fix it? Thank you. Please see the screenshot: https://prnt.sc/t72MVuAEHCTR
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, I hope you’re doing well.
I previously sent an email but haven’t received a response yet. I kindly ask for your help in revoking my purchase key so that I can use it on my new website. I believe the key was activated on a website I no longer have access to, and now I’m unable to register the theme on my new site.
I also tried checking the status on https://api.muffingroup.com/licenses/, but it doesn’t seem to be working for me.
Could you please look into this and help me reset or reassign my license?
Thank you very much for your assistance.
Hi,
our support team have answered on your message on 7th Nov at 3:20PM (CET) so please check your inbox and spam/junk boxes. If you have any further questions, please respond on that message.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi,
I haven’t received any response yet. I’ve checked both my inbox and spam folder, but there’s nothing. Could you please check on your end, open a ticket system, or reply here? I really need to activate my theme as soon as possible.
Thanks.
Hi,
Sorry, i found the email and i sent you the expliaction why, please check it and thanks for the help.
Thanks.
