Discussion on Blance - Clean, Minimal WooCommerce WordPress Theme

jwsthemes

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71 comments found.

pre sale questions: 1. Can i turn off hover effect and the compare and wishlist icons in mobile mode? 2. Can i display category information below the product name in single product page?

Thank you

Hi,

Great thanks!

i have a problem with demo import. Where is the open ticket menu in your forum?

Hi,

You can open the ticket here: https://jwsthemes.ticksy.com/ Our team will assist you.

Best regards, The JWSThemes Support Team

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Is there anyway to disable the ajax cart option and have normal redirect cart functionality?

Hi,

Thank you for purchasing. Please, open the ticket to our support center: https://jwsthemes.ticksy.com/ or support forum and follow the ticket.

Our team will assist you. Best regards, The JWSThemes Support Team

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bonnett

bonnett Purchased

Hi, how do I install a homepage demo?

Hi,

Thank you for purchasing. Please, open the ticket to our support center and follow your ticket. Our team will assist you.

Best regards, The JWSThemes Support Team

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Hi bonnett,

Please open your ticket to our support forum! We will assist you to do this.

Best regards,
JWSTheme Support Team.

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TICKET #1654095 needs to be answered please

Hi blasterDev,

Please follow your ticket! Thanks!

Best regards,
JWSTheme Support Team.

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Hey, nice theme! I have a few Q before I order it: 1. Is it possible to have icons, pictures, gifs (i.e. 360degrees view) or videos in menu? Like there is on “BLOG” section in menu. 2. Is it possible to have a secondary (independent) menu on the left side? 3. Is it possible to have menu in few horizontal lines, as tabs? 4. Is it possible to adjust the speed of moving the object on autoplay in 360 view? 5. Is there a catalogue mode (without Add to cart and Wish list buttons/functions)? 6. Can I on “Product with bundle” page change “plus” mark into “square” mark (where there is place to check/uncheck the additional product)? 7. Can I replace the description of product on any “product page” with my free text, also in tabs? 8. Will I be able to make similar layout (functionally) like this https://prnt.sc/ke6qi1 (inc. dedicated forms with many options for each product)? Sorry for so many Q at once ;) Regards

Hi,

Thank you for interesting. Please, view our description our item carefully. If you need to same your requirement. You can custom it.

Our support center: http://jwsthemes.ticksy.com/

We really care about customer support services and guarantee to response to all support topics within 24 hours on weekday (a bit longer over weekend). Due to different timezone, you may get very fast response when we are available; our timezone is: GMT+7.

Best regards, The JWSThemes Support Team

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Hello, I cant find any Import/Export option and manualy import opiion done mess with this theme (error with strings and errors while importing media)

Hi,

Thank you for contacting. You can manual import demo data: https://www.youtube.com/watch?v=_uEhfdMggB0&list=PLBuSeip6M6GkVtj4PiAOlLaL3nsekT3bh Some images imported successfully. So, it will warning: Exist. Please, skip it. If you have some trouble. Please. open the ticket to our support center: https://jwsthemes.ticksy.com/ We will check and assist you.

Best regards, The JWSThemes Support Team

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Hello, I would like some information please.

- Is it when you install the demo, the menu is exactly as in the demo ? because I like the menu and I would simply like to see change texts and images.

- Then I love the theme the only thing is the buttons rounded, it is possible to put them rectangular ?

- I wish I could install a demo theme and simply change the images and texts because I do not have much time, with your theme it will be simple ?

I’m sorry for your questions but I’m in a hurry and suddenly I do not want to make a mistake, thank you very much

Hi,

Our Blance theme has 1-Click Import All Demo data, same 100% live site. You can custom such as change the images and texts.

Best regards, The JWSThemes Support Team

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Hello I can not find how to contact your support I have a problem with the installation of the demo The execution failed. Please check error.log Best regards

Hi,

Thank you for contacting. please , open the ticket to our support center: https://jwsthemes.ticksy.com/ We will check and assist you.

Best regards, The JWSThemes Support Team

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i dont understand why the elements of the footer had disappeared !!

Hi,

Sorry for felay. Please, open the ticket to our support center: http://jwsthemes.ticksy.com We will assist you.

We really care about customer support services and guarantee to respond to all support topics within 24 hours on the weekday (a bit longer over the weekend).

Due to different timezone, you may get very fast response when we are available; our timezone is: GMT+7.

Best regards, The JWSThemes Support Team

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Please response to my ticket #1730209

Hi,

Thank you for info. Please, follow your ticket. We will assist you.

Best regards, The JWSThemes Support Team

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kilimomo

kilimomo Purchased

Hi, what is the best way for delete What my size? in product page thank

Hi kilimomo,

Please open the ticket to our support center! We will assist you to delete this section.

Best regards,
JWSTheme Support Team.

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I have a problem with opening the mobile menu. I have to click on it several times before it actually opens. Or it opens and goes away again.

Hi ff1977,

Please open the ticket to our support center! And send us Admin info, we will check this issue for you. Thanks!

Best regards,
JWSTheme Support Team.

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