Our theme settings mainly perform from 2 places. One is the global settings, which is the Theme settings. Another is the particular settings which is the Page Options. So If you have disabled it from global settings I mean from Theme settings, and the action button is still showing on the page, So I would request to go to the editor of the page and see that the action button is enabled in the page option, And that’s why it’s still showing after disabling it from the Theme settings. So if you disable the action button from the page options now, Hopefully the button won’t show up on the frontend. Thank you

Yes it’s possible. Thanks

How to do it, Any Documentation??

Follow the article here. Hope you can easily do this expected task. https://shorturl.at/novS2 Thank you

Yes, you can create support ticket here https://helpdesk.spider-themes.net/forums/forum/docy-wordpress/

Thanks

No. i just asking support ticket system available inside your theme.?

Yes, the reference ticketing system was made by Docy and bbPress.

Thanks

Were you trying to embed a video into an article? Wanted to add content to the documentation? If so how did you try to embed? If you open a topic in our support with the details, our support team will try to solve quickly. https://helpdesk.spider-themes.net/ask/ Thank you

You can use Docy Core plugin within WordPress Unlimited but to use EazyDocs Unlimited sites you need to purchase that amount of permissions. You cannot use a single license on multiple sites at a time. In that case, when you work on the site, activate the license of EazyDocs and then when you work on the live site, again activate the license on that site. Of course you need to deactivate your license from the previous domain. Thank you

Yes, I am aware i have to activate and deactivate as per use. But since one of the site is live and there is constant updates, I cannot deactivate my production. But I want to be able to test your new updates in a dev environment before updating our production. That is why if you could extend the license to our dev URL, it would be really helpful. We cannot afford to break anything in the production URL

Well, if you need to keep the license active on multiple sites at the same time, you can migrate your single license to a multiple license plan. Thank you

Yes of course you will get the pro features. Thanks for purchasing.

Visit the link to get the pricing details about EazyDocs. https://spider-themes.net/eazydocs/pricing/ Thank you

Hii,

Eazydocs plugin doesn’t came with pro plugin. To hide the demo documentations (visibility) is asking for upgrade. you have promised that theme will be included with pro plugin.

Even your own theme has so many restrictions… Atleast if we know how the pro features then we can purchase the pro max plugin.

Please help and check submitted ticket in support helpdesk.

Thanks

We have already replied to your topic in our support forum. Thank you

You can use contributor feature with Docy theme no problem on this. But the contributor is a promax feature of EazyDocs. So you have to purchase the EazyDocs separately to use it.

This is what I wanted to know. I just bought it.

Thank you

Thanks, but I dont have access to the support forum. Can you please enable it.

Looks like its enabled now. I have filed a ticket. Please check.

I’ve already replied to your ticket

I am sincerely sorry for your problems. We are ready to give you the support, we have given you before, please contact our support or connect to our live chat for quick response. Thank you

You can fix it by adding important after the height like: height:90px !imporant; We’ll fix it from the theme’s settings so that it works without adding the important later. Thank you.

Works pretty amazing. We bought yesterday your Max Pro-life subscription too – fantastic theme and plugin. Well done. I will contact you by support in a few days because we have about 10k+ articles and need some customization. Thank you

Thank you. Our dedicated support team is always ready to provide best support. You can contact there anytime. Thank you.

We understand your frustration and apologize for the inconvenience caused. To provide immediate support and address the issues you’re experiencing with EazyDocs, we encourage you to contact our live chat support on our website (https://helpdesk.spider-themes.net/). Our team will be able to assist you in real time and help resolve any problems you’re facing. We are committed to ensuring your satisfaction with our product and are here to assist you every step of the way. I appreciate your understanding, and we look forward to resolving the issues together.

Thanks

@spider-themes Following up on this.

Thanks for noticing the issue. We’ve noted it and added in the next version queue to fix it.

I apologize for the confusion. Without specific details or descriptions of the images of the lightbox you mentioned, I am unable to provide a specific answer. Please provide more information about the images, such as that section or any specific aspects you would like me to explain. Thank you.

What inconsistencies you’re seeing in our theme with the demo? Please contact our support and we will try to resolve it. Thank you

Thanks for you quick reply. I’ll do so. Your theme looks really amazing

Thank you.

I am not able to access ticket in your support. I am getting purchase order not valid error.

Hello spider themes, when can we have a fix? All our authors are set as administrator to edit topic. We cannot do this as per security policy.

We already have released a new version of EazyDocs. And the role management functionality has been resolved in this version. Hope this version would be helpful for you. Thank you.

Still unresolved, could you please read the information quickly. I’ve been waiting for your reply for almost two weeks now

We have noted your issue and it will be resolved soon.

We have already resolved your issues and you have been notified. Thank you.

Since you told in the previous comment that the issue was solved for you, I’m closing this comment conversation.

I reinstalled this theme and found that the problem still exists, indicating that it is not the permalink I set up. So, what is the cause of this and how to solve it.

it has solved

Glad to know that the issue has been solved for you.