How to refund your theme? I didn’t like the functionality of it.

Before I purchase support again for this theme, I want to know if you’ve fixed this error that I see in the console for your KeyDesign Add-on Plugin?

Uncaught TypeError: jQuery(...).inViewport is not a function at kd_addon_script.js?ver=5.6:165 at dispatch (jquery.min.js?ver=3.5.1:2) at v.handle (jquery.min.js?ver=3.5.1:2)

I started seeing this error after updating my WordPress version to 5.6 which was released on December 8, 2020. I noticed the Ekko theme hasn’t been updated since October 2020. I am unsure about re-purchasing for support, unless you for sure have been actively updating and maintaining the code for the theme you built.

Hi, how can I remove “Login Register” from header. 2. How can I translate “contact” from header. 3. Theres is something wrong with google maps api, I put auth code and code in to java section and maps didn’t appear. Thank you.

Hello, how can I override Woocommerce templates? I made directory woocommerce/templates/checkout/ in child theme, but files in this directory not overwrite original files.

Hello,

After updating Php version to 7.4 and wordpress to 5.6 I am facing website loading issue. My webiste https://bigmoonpublications.in/ is not loading and showing white screen on mobile and Tablets. Please resolve this same ASAP.

Hi, I have to enter favicon but there is a warning in the theme settings: Favicon upload has been moved to Appearance > Customize > Site Identity > Site Icon.

Can you help me where I can find it? Thank you

Hi,
Can you please tell me which version of Woocommerce is compatible with the latest version of your Theme.

Thanks in advance.

Hello there, i am thinking about buying Ekko theme, i have question, i would like to use that theme with ultimate member pro and wp cost calculator plugins, there is any problem with using that pluging with theme?

I’ve purchased a new Ekko license for a client and am having an issue I’ve never had before. I’m trying to install the KeyDesign Addon plugin, but the install process never finishes. We are hosting at InMotion Hosting. Any ideas what we can do to fix this?

​​Hello,

There is an issue since the update, the page appears as blank but when I try to update the content, all of it appears with the theme editor – Bakery. I am using the sticky navigation block. It seems to be the one causing the issue.

My support for this theme has expired but this issue is with your update not my use of it.

Could you check it, and fix it ?

Thanks

Hello,
Google maps is not working, I have tried with 2 keys and same error.

error-messages#no-api-keys

Thank you

We sent a support ticket last week regarding single page options at the bottom not appearing. In other words, the options that allow us to make the menu transparent for every single page and center the title of the page are gone. Any particular reason why that might be happening? I’ve tried re-installing the theme, de-activating, deleting and re-installing plugins associated with the theme, clearing cache, etc. No luck getting those options back up again.

Is it possible to disable the blog sidebar on individual posts?

Hello,

Is it possible to use “ultimate Addons for WPBakery” from Brainstorm_Force ? Or is the WPBakery version of Ekko changed too much for it to work? Regards,

Emmanuel

hi please guide for login element

​Hello, i installed the theme before 5 months and i havent make updates from then. I tried ​the last 3 days to make the updates to the plugins, to the theme and to the wordrpess. When i make the updates to the plugins and the theme, i have an issue with the size of logo in the header, but the site is functional. When i make the wordpress update to 5.5x the site goes to blank. I have the roll bar in the size of the functional site and i can scroll but all the home page is blank. I have restored the site from the server and i tried that process another ​4 times with the same result. Now the site is restored in the previous functional state.​ Can you help me please?

Hello, I have been using this theme for a year now and it has been great. This week the pages that contain sticky navbars have been displaying a white screen and the following console error. My support has expired but I am hoping this is an issue you may be aware of?

Uncaught Error: Syntax error, unrecognized expression: .sticky-tabs li a[href*=#] at Function.ea.error (jquery.js?ver=1.12.4-wp:2) at ea.tokenize (jquery.js?ver=1.12.4-wp:2) at ea.select (jquery.js?ver=1.12.4-wp:2) at Function.ea [as find] (jquery.js?ver=1.12.4-wp:2) at n.fn.init.find (jquery.js?ver=1.12.4-wp:2) at new n.fn.init (jquery.js?ver=1.12.4-wp:2) at n (jquery.js?ver=1.12.4-wp:2) at kd_addon_script.js?ver=5.5.1:207 at dispatch (jquery.js?ver=1.12.4-wp:3) at r.handle (jquery.js?ver=1.12.4-wp:3)

Pre-purchase question, does the theme REQUIRE WooCommerce to be activated to run? I’ve noticed some themes will not function without WooCommerce actually active. I like many features of this theme, but do not need a shop included to sell any products. Thank you.

When we import web design demo, imports but gives the following errors, Portfolio demo not loading. How can i fix?

New AJAX call! [WARNING] Failed to import portfolio-category Branding [WARNING] Failed to import portfolio-category Graphic design [WARNING] Failed to import portfolio-category Marketing [WARNING] Failed to import portfolio-category Photography [WARNING] Failed to import portfolio-category Web design

How I can Control the space from the very top? – Navigation bar (header bar set to sticky) partially hiding some content, but I like to fix this only for desktop. On mobile I do not want to change anything.