2006 comments found.
Hi, I update latest Fastest and the in checkout not show customer data and shipping. How can I solve it?
Well, I solved, I don’t need your help.
Hi, in all of your demos layered navigation does not seem to work. Can we have a demo full compatible with magento 2.4.x & AMP before we purchase your theme? Thank you
Hi, Please check again. We have problem with server cache.
Hi,
How can I use the Sportswear Store search template in the Jewelry, Rings, Sunglasses theme?
Thank you for your help,
Alex Vilela
Hi, You should customize on code. You can’t config it in magento admin.
Hello, and how should I do this?
Hi, We can’t answer here. It’s a little complex.
Hi, How can I change the spinner to show when before load the images?
Hi, We use css animation. You can find it on app/design/frontend/Codazon/fastest/fashion/web/css/source/layout/_hoverbanner.less on line 179
Perfect, thanks… Another ask.. How to change logo and search bar position? I need to have logo on the left and search in center.
Hi, Please submit a ticket on https://codazon.zendesk.com/hc/en-gb/requests/new. Our developer will give you more detail.
Hi, I solved.. Thanks
You still did not provide any support on how to set up AMP theme as your Doc is not clear for my developers who have never done AMP. Google Console shows several AMP errors. We asked AMP questions months ago. For the benefit of others why don’t you update your AMP Doc and provide clear step by step guide with the help of pictures and how to fix Google errors https://prnt.sc/wgyl7u
Hi, Sorry for your inconvenience. Please give us your ticket ID. Thank you.
We are getting several AMP errors in Google Search Console. Our developer tried to fix as many as he cound understand but still it is very difficult to fix all Google errors without any help from you, the author of theme. Please can you provide comprehensive guide on AMP configuration and how to fix various Google errors such as this https://prnt.sc/wjrt9d Ticket ID #16608 Thanks
Hi,
I emailed you regarding CSS problem with the theme, request (16921) its very urgent, could you please get back to me ASAP?
Best response time and quick turn around. thank you for fixing the issue
shipping cost and total cost are missing from the right hand side box on the checkout page, it happened after upgrading to 3.0.1.
Hi, How can I display the size guide one this theme? Shop Elegant Casual & Retro – http://magento2.codazon.com/fastest/westylefashion_english
Hi, intagram widget has stop working, the content is null and we got an error : Trying to get property ‘data’ of non-object
Hi, Please update newest themepackage to fix instagram widget.
hi, we did it and it still not work we have the version 2.9.9.7 we use the client id connection method as describe in your documentation
any news about this problem ? even on you demo website we cannot see the instagram module.
Since we purchased this theme, you hardly replied to support tickets. You can see there are 12 open tickets https://prnt.sc/vygzxn Our website project got delayed because you did not respond to support tickets and we had to launch website 2 weeks ago with all these issues as the developer can not fix them in your theme. You don’t even reply to simple questions type like, how to do this? Now the support period is almost coming to an end. How can we pay more to extend support while we can see you don’t support at all? There are so many people complaining here who paid for extended support still don’t get any support from you. Anyone who is thinking to buy your theme need to be mindful that they will be working on their own to fix theme issues as your support is non-existent! Atleast respond to the most recent 8 tickets for individual issues https://prnt.sc/vygzxn and restore your lost reputation and confidence of buyers. Please reply to these most recent open tickets #16662,#16661,#16608,#16607,#16609,#16606,#16605,#16511
Hi, we have a problem with the AMP function. I also created support tickets, but did not get a response. Support ID: 16632.
Hi, Please check ticket and give us admin information. Thank you.
Impossible to log into admin since Codazon installation template. No feedback from support since 24 hours
Hi, Please give us your ticket ID. Thank you.
My ticket 16616 Please look it. I have issue with Footer Link top duplicated
Please check your ticket. The problem is you call Footer Link two times.
We have installed the theme on a Magento2 install with multiple stores. When creating a new megamenu we don’t have the option to select the store view therefore the same menu is being applied to every view which obviously is not providing the correct navigation. Can you please advise how to define which store each menu should appear on.
Hi, Mega menu was called in a static block https://prnt.sc/vtl6vk. A widget was created to show that static block on frontend https://prnt.sc/vtl7uu, https://prnt.sc/vtl8de. You should create a new static block and widget for other store.
THanks ! should have manage to find out this my self
OK. This is not support eny more. Ticket number: 15791 Look when I add first tickect? 2 months ago?????
Hi, Sorry for late reply. Please check your ticket and white list our IP if needed. We can’t login ssh to check your problem.
All details SSH and rest was send by email. Please check soon as possible. Thank you.
Hi there, I’m trying to translate the LOAD MORE button on the home page without any success, I tried to put “Load more” , ” Your text ” at en_US.csv in the folder i18n on Fashion like you guys told to other guy few years ago, but it is not working. How should I do it please?
Solved. For those who are searching for this, you can edit the line: <?php echo __(‘Load more’) ?> inside the archive infinitescroll_grid.phtml at html/app/design/frontend/Codazon/fastest/your-theme/Codazon_ProductFilter/templates. Just put what you want in the Load more place. Thank you.
Hi, You should flush cache storage to reload translate text in admin.
are you compatible with the native page builder of magento 2 ?
Hi, We do not work with page builder because magento community edition do not have it.
Hello, why are none of my support tickets being replied since one month? attaching screenshot.
Pl reply
https://prnt.sc/vkj51c
#16495
#16114
#16345
#16305
#16339
#16359
Please wait. Our developer are checking your tickets.
I have re-subscribed your support @ 99$ and still I’m waiting for 1 month.
when can i expect a response?
i have checked my tickets, there is still no response.
Hi, Please check your ticket.
Hi My support ticket no is 16449 its been 7 days now no one replied me. Can some one please update the ticket please..Thank you
Hi, Please check your ticket.
hi my ticket no is 16474 can you please check and update it? pls
There are many java script error also i wonder if you can fix some issues Please update 16474
Hi, We discussed on email. Please check email. Thank you.