If you’re talking about your website de**.no, we couldn’t see any problem with the images when navigating page 2, 3 etc. Could you try with another browser and maybe in private mode?

Hi again, it was for another site, colorwool.no which I maintain for a customer, they have their license on a separate colorwool account here on themeforest. However, I just figured out today what was happening:

Under “Performance”, the Lazy Load setting was turned “on”, and for some reason, when using “paging”, the base64 images used as placeholders where never replaced with actual images on page 2 and onwards after paging. This happened both for category pages as well as tag archives and on results using a filter plugin – turned lazy load off and everything works as expected.

Haven’t had time to do a thorough test to see if there was another plugin causing the blank base64-images to not be replaced by proper images or not, but had to turn lazy loading off since it’s a live site with many users.

But if you want to try and replicate it having archive views set to “paged” and turning on lazy loading is what broke it/made things not work on pages 2 and further.

The problem could be that another plugin or a server-side setting is forcing the images to lazy load at the same time.

We haven’t received such a complaint from our other users yet, and when we checked the issue on our end, we couldn’t see any problems. Could you submit a support ticket here?

I sent a support ticket from your link 6 days ago with no response.

UX Builder is not yet a plugin. It is hard-coded into Flatsome. So, you cannot disable it. Your problem must be caused by something other than UX Builder itself. Could you submit a support ticket here?

If you’re using Flatsome version 2, updating directly to the latest version might cause issues for you. Depending on the cause of your current problem, you’ll need to test this update on a staging environment with the help of a professional.

It’s version 3, would it be ok to update automatically? And would it fix the photo problem?

If you have a valid license, you don’t need to purchase another one just to be able to update the theme. You can download the latest version from your ThemeForest downloads section, create a staging environment, and update the theme on that staging to see if it fixes the problem or if there are any other issues.

It’s not possible without editing the core theme files. Plus, you’ll need to change the icon and follow shortcode content manually.

Please try the snippet below

Update: We see alot of error similar to this:

2024-08-27T01:34:00+00:00 Critical Uncaught Error: Call to undefined function flatsome_option() in /var/www/gg/wp-content/themes/flatsome/woocommerce/global/breadcrumb.php:36 Additional context { “error”: { “type”: 1, “file”: ”/var/www/gg/wp-content/themes/flatsome/woocommerce/global/breadcrumb.php”, “line”: 36 }, “backtrace”: [ ””, ”#0 /var/www/gg/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include()”, ”#1 /var/www/gg/wp-content/plugins/woocommerce/includes/wc-template-functions.php(2383): wc_get_template(‘global/breadcru…’, Array)”, ”#2 /var/www/gg/wp-content/plugins/woocommerce/src/Blocks/BlockTypes/Breadcrumbs.php(30): woocommerce_breadcrumb()”, ”#3 /var/www/gg/wp-content/plugins/woocommerce/src/Blocks/BlockTypes/AbstractBlock.php(98): Automattic\WooCommerce\Blocks\BlockTypes\Breadcrumbs->render(Array, ’’, Object(WP_Block))”, ”#4 /var/www/gg/wp-includes/class-wp-block.php(519): Automattic\WooCommerce\Blocks\BlockTypes\AbstractBlock->render_callback(Array, ’’, Object(WP_Block))”, ”#5 /var/www/gg/wp-includes/class-wp-block.php(499): WP_Block->render()”, ”#6 /var/www/gg/wp-includes/blocks.php(2061): WP_Block->render()”, ”#7 /var/www/gg/wp-includes/blocks.php(2113): render_block(Array)”, ”#8 /var/www/gg/wp-includes/block-template.php(263): do_blocks(’<!—wp:templat…’)”, ”#9 /var/www/gg/wp-includes/template-canvas.php(12): get_the_block_template_html()”, ”#10 /var/www/gg/wp-includes/template-loader.php(106): include(’/var/www/gg/wp-...’)”, ”#11 /var/www/gg/wp-blog-header.php(19): require_once(’/var/www/gg/wp-...’)”, ”#12 /var/www/gg/index.php(17): require(’/var/www/gg/wp-...’)”, ”#13 {main}”, “thrown” ]

It looks like there are missing theme files. Please download the latest version of the theme and upload the files manually via FTP or the file manager of the hosting control panel.

You can vote on an existing feature request or submit a request here for a new feature you want to see on Flatsome.

Top rated features will be included in our developer’s to-do list.

Could you submit a support ticket here?

Thanks, it works now!

Could you try the snippet below?

add_filter( 'flatsome_follow_links', function ( $follow_links, $args ) {
    foreach ( $follow_links as $network => $data ) {
        if ( isset( $follow_links[$network]['atts']['rel'] ) ) {
            $follow_links[$network]['atts']['rel'] = 'me';
        }
    }
    return $follow_links;
}, 10, 2 );

Thanks a lot, your support is awesome. I tried your snippet from your documentation without success. But this snippet works

Could you submit a support ticket here?

We haven’t received such a complaint so far. If you’re using an official WooCommerce extension, you shouldn’t experience any issues with Flatsome either.

Could you submit a support ticket here?

If you only plan to sell products online, a Regular License is sufficient.

The two license types, Regular and Extended, are created and controlled by Envato Market. For a WordPress theme like Flatsome, a Regular License is suitable 99% of the time.

Envato does not offer a multi-usage license, meaning both license types are limited to a single end product. For building either a corporate/personal website or an e-commerce/multi-vendor site, a Regular License will suffice.

However, for a SAAS (software as a service) project for instance, where the software—coded by you or a developer—integrates Flatsome (in whole or in part) and customers pay to use that part, an Extended License is required.

Please check the links below for further information.

As you can appreciate, we can’t add every feature request to the theme. Our developers only select and add features from those that receive high votes. Many of the requests there are related to WordPress and WooCommerce rather than the theme. These are eliminated even if they have received high votes.

The issue causing the problem on your site should have been resolved in v3.19.5. Could you please update your theme, clear all cache, and then check the problem again?

There is still an issue with the overlapping text box as you can see here

We’ve replied to your ticket. Please check your inbox.

I have solved with option “Use multiple galleries on a page”

Thanks for letting us know you’ve found the solution

Thanks! I did that and the translated text is not shown in the frontend.

Is there another way the text can be?

Thanks, it works now!

3 – Option to use color gradients in sections

You can vote on an existing feature request or submit a request here for a new feature you want to see on Flatsome.

Top rated features will be included in our developer’s to-do list.

Please submit a refund request here and share the refund request-id by submitting a support ticket here. As soon as we receive the request-id, we’ll approve your request.