655 comments found.
Hi,
I’m interested in purchasing the H-Code theme. But I was wondering if it is possible to adapt it to have a 1th home page that flick throw different full screen images. Also is it possible to turn off the cursor square icon?
Many Thanks, Beatriz
Hi bmsan,
Thank you for your interest in H-Code theme.
You mean the hero section with full images like below demo pages, yes of course you will be able to use those types of setup with our readymade shortcodes or directly using those demo page with ready setup. http://wpdemos.themezaa.com/h-code/onepage-home-agency/ http://wpdemos.themezaa.com/h-code/full-parallax-home-page/Yes it is possible to replace square icon cursor with default.
Thanks,
ThemeZaa
Thanks for the quick reply Themezaa! Just one more question: on the portfolio pages and the project pages is it possible to upload GIFs? Thanks
Hi bmsan,
Yes of course you can use JPG / PNG / GIF images for portfolios.
Thanks,
ThemeZaa
Hi, I have to pre-sale questions:
First is it possible to deactivate the closing by touch when I am in the portfolio view? I think it works on desktop when the user can see the minus as cursor, but on smartphone you have no response and when you touch accidentally, its a little bit obscure.
Second question is also about the single portfolio view. I tested that on my Samsung J5 (Android) and when I open a portfolio article there is a endless scrollbar down and up with white, blank screen. Is that because of the demo? I think that should be fixed.
This two points prevent me to buy it immediatly. =) Thanks for your response!
Hi ogollmer,
Thank you for your interest in our H-Code theme.
1. Yes it is possible to deactivate closing of popup by some minor change and our team can help with that also. But we will implement close button in top right and deactivate closing on click in mobile / touch device and this we will include in our next theme update.
2. That is actually not an issue because the ajax portfolio is a popup on top of parent page and the scroll is of parent page and we made the background white, so you feel like that. We can make background transparent to have feel of parent page behind the popup.
Thanks,
ThemeZaa
Thnks for the Response! Good to hear about that thing with the close button. I think this is more intuitive for the visitor.
But why is that endless scrollbar only in the mobile version? On Desktop the scroll ends with the portfolio content. But I think, when its possible to make the background in a transparent black behind the portfolio its ok. Is that possible?
Thanks for the quick response!
Hi ogollmer,
Yes that is actually how the magnific popup works in mobile device but yes transparent black background behind the portfolio is possible.
Thanks,
ThemeZaa
Does this theme with woocommerce allow the selling and distribution of printed media? I would be looking at selling Photos and artwork. If not, are there plug ins that will allow this?
Are there example photography websites which have done this?
Thanks
Hi antonmalishev,
Selling product is basically the feature of WooCommerce and yes of course you can sell photos and artworks like other physical products.
Thanks,
ThemeZaa
Hi, does this theme support dual language – English and Spanish?
Hi antonmalishev,
Yes, you can use WPML plugin to have multi-lingual setup.
Thanks,
ThemeZaa
Hello, I am facing some issue with visual composer row. Please check this url
FORGED FLANGES : TYPES section.
The columns are not coming properly.
Hi viraj24,
Actually there are different height of content in each columns, so the column may break at some places. Please use equal height columns of the row shortcode and align content to top and that should make it look better then. If you need further assistance then please create a support ticket.
Thanks,
ThemeZaa
Hey there,
Pre-sales question. i just love your work and want to buy the theme.. but few questions please.
1. will i get the visual composer plugin with all future update with secret key they provide with plugin?
2. can i get direct support for visual composer plugin from wp bakery?
3. which version of vc you provided with this theme? is it 4.12?
thanks in advance.
Hi hemilp9,
Thank you for your interest in our H-Code theme.
An extended license of Visual composer is purchased by ThemeZaa and hence VC is provided free of cost plugin as part of the theme, but unfortunately we cannot provide purchase code / key to users as it is registered for ThemeZaa only. Also you cannot get direct support from VC support. And this is how it works for all themes bundled with VC plugin.
We normally update H-Code theme every month to have latest versions of theme included plugins (VC and Revolution slider) as well as other theme fixes/addition/changes, so of course you will get latest plugins regularly tested with theme and plugins compatibility. H-Code 1.4 latest version includes previous version to VC 4.12, but we will include VC 4.12 in our upcoming upgrade of this month.
Thanks,
ThemeZaa
Hi ultradesignstudio,
Thank you for using our H-Code theme.
1. Those 2 plugins are part of the theme provided free of cost and they are licensed to ThemeZaa. We normally release theme updates every month with latest plugin versions and other changes/fixes/addition. So you can update the theme and theme included plugins to have those plugin’s updates.
2. Above requested sliders are premium addons of revolution slider and you will not be able to download those addon without purchasing and registering revolution slider. Please create a support ticket here: http://www.themezaa.com/support.php to request those addons demo and our team will download those demo files and provide you.
Thanks,
ThemeZaa
Works great, two thumbs up!
Thank you 
Hi ?I cannot import the demo content despite changing all the memory limits and changing the other suggested items. I need this fixed urgently please as I am doing this for a client and have wasted 4 hours on this
Hi Chris,
Thank you for using our H-Code theme and sorry for the inconvenience.
Our support team have already replied your ticket with the possible cause of demo data import problem and requested for working access details to help further.
Thanks,
ThemeZaa
Hello, I had a problem to import the demo. It took a very long time and it ended up with “import doesn’t respond”. I already installed the theme and it’s successful, but the demo didn’t work. How to solve this? Thank you
Hi deviastiarini,
Thank you for using our H-Code theme.
Can you please make sure to change server settings as recommended here: http://wpdemos.themezaa.com/h-code/documentation/installation/demo-installation and also please check if you are using any import related plugin like WP Importer or other, if yes then please disable it and try import. Still if it does not work then please create a support ticket here: http://www.themezaa.com/support.php with your WP admin and FTP access, so our technical support team can check it for you.
Thanks,
ThemeZaa
Hi ThemeZaa,
I’m very interested in purchasing the H-Code wordpress theme. Love the design! Just wondering if the theme allows me to include a logo on the top left corner? Many thanks in advance!
Hi vickyyang,
Thank you for your interest in our H-Code theme.
Yes of course you can upload your own logo to replace H-Code logo.
Thanks,
ThemeZaa
Hi ThemeZaa,
Sorry this may sound like a silly question, but I’ve just bought the theme, and it’s not letting me uploading to Wordpress, keeps saying ‘Are you sure you want to do this’ – upload failure. I’ve also tried to upload it to my hosting sever, but it’s not showing up on Wordpress. Please advice, many thanks!
I’m currently in Wordpress 4.5.2. I’ve also tried uploading the theme to FPT, but the file is shown as .zip (not in folder) in my hosting File Manager, and it’s now showing in Wordpress as well
Hi vickyyang,
Thank you for using our H-Code theme.
Can you please check your hosting to have maximum file upload size limit of 30 MB or more. There is other option to upload theme via FTP if required, you can please check more details here: http://wpdemos.themezaa.com/h-code/documentation/installation/installation-through-ftp/
If you still need further assistance then you can please create a support ticket here: http://www.themezaa.com/support.php with your WP admin and FTP access, so our team can help you.
Thanks,
ThemeZaa
I am really happy with this theme. Great options and creativity. Almost all options and features are available and fast customer support.
Hi Rubbyjack,
Thank you for using our H-Code theme and kind words.
Thanks,
ThemeZaa
EDIT
Hello, I intend to purchase this theme but I would like to now if it supports gravity forms. Can you advise?
Hi TimoElshof,
Thank you for your interest in our H-Code theme.
Yes Gravity forms work fine in H-Code but still if required you can always contact our support and they will be happy to help.
Thanks,
ThemeZaa
Hey Themezaa, as always H-Code is great in design as well as feature rich theme. I have one question though – I know how to update WP theme but how can I update theme plugins?
Hi Rubbyjack,
Thank you for using our H-Code theme and kind words 
Whenever we release theme update we also include latest versions of theme included plugins with full testing of compatibility and features. So after upgrading the theme, you can deactivate and delete theme included plugins and re-install them from Appearance > Install Plugins.
Thanks,
ThemeZaa
Hey guys, great theme. One question: can i remove header from portfolio and single product pages? Like here: http://wpdemos.themezaa.com/h-code/portfolio-masonry-3columns/ or http://wpdemos.themezaa.com/h-code/portfolio/single-project-page-5/
Also, can that filter from porfolio page be removed? Like in here: http://wpdemos.themezaa.com/h-code/portfolio-wide-gutter-2columns/
Thanks in advance!
Hi Fiervo,
Thank you for your interest in our H-Code theme.
1 – Yes of course we have option to switch on / off header in general as well as at the level of page / post also.
2 – Yes Portfolio shortcode have the option to switch on / off the category filter.
Thanks,
ThemeZaa
Hi, I can’t open a new ticket because your form report that my license it’s not valid (why?). In theme settings > general now I have the custom css field disabled. I don’t now why but now I can’t edit this field. Any trick?
Hi paplop,
Thank you for using our H-Code theme.
Can you please make sure to select H-Code WordPress Theme instead of H-Code HTML template from the item dropdown when you are trying to create a support ticket.
Custom CSS field should be enabled and updatable as per the theme feature. Can you please create a support ticket as mentioned above with your site url and WP admin access, so our team can check it for you.
Thanks,
ThemeZaa
Hello! Is there an option to make head FULL WIDTH?
Hi Aperik,
Thank you for your interest in our H-Code theme.
At the moment we do not have readymade full width header option but that can be achieved with a very simple css and our support can provide you that code.
Thanks,
ThemeZaa
Hi guys, I´ve been trying to import the demo following your intstructions but keep getting this message after several minutes into the process Import doesn’t respond.
Hi Elygugo,
Thank you for using our H-Code theme.
Can you please make sure to change server settings as recommended here: http://wpdemos.themezaa.com/h-code/documentation/general-information/recommended-php-settings/ and still it does not work then can you please check if you are using any import related plugin like WP Importer or other, if yes then please disable it and try import. Still if it does not work then please create a support ticket here: http://www.themezaa.com/support.php with your WP admin and FTP access, so technical support team can check it for you.
Thanks,
ThemeZaa
Hi there!
Presale question: Is there compatible with WP 4.5.2 (lastest version)?
Thanks!
Hi Udumbara,
Thank you for your interest in our H-Code theme.
We have already tested H-Code 1.3 with WP 4.5.2 and it is working fine. But for better compatibility we normally do full testing and then will release theme upgrade most probably this month with some other addition/changes/fixes also.
Thanks,
ThemeZaa
Thanks for the quick reply.
Best regads,
And thank you 
ThemeZaa