Hi fillgunawan,

This was the issue in 1.1 version and it is fixed in 1.2. So please update the theme with H-Code Addons plugin also. We have already replied your ticket also.

Thanks,

ThemeZaa

Thank you for your fast response. I have another question. Is it possible to display image per portfolio? I have 3 post portfolio and i want to display image only per post portfolio when zoom in (right now you can see all the image from 3 post portfolio). If it’s possible please guide me.

Thank you

Hi fillgunawan,

Basically lightbox popup on a page show all the gallery images one by one and hence it shows all, but we will check for the possibilities and note down this feature to have implemented in our upcoming theme upgrade.

Thanks,

ThemeZaa

Hi XandoNatsume,

As per the message it seems there is some conflict in import feature may be WP importer plugin or something else. Can you please create a support ticket with your ftp and WP admin, so our team can check it for you by tomorrow as we have holiday today.

Thanks, ThemeZaa

We are back to work now, so you can please create a support ticket if you are still facing the import issue.

Thanks,

ThemeZaa

And thank you

ThemeZaa

Hi HybridMedia,

Thank you for using our H-Code theme.

Sorry for the inconvenience but there is no issue in theme regarding theme options. It can be possible if you are using any plugin which is also built using Redux framework otherwise it should work fine. In any case we would be really happy to provide you help and make your setup working as it should be. Please create a support ticket here: http://www.themezaa.com/support.php and provide us your FTP and WP admin access also, so our team can look at it and provide you quick response.

Thanks,

ThemeZaa

i appreciate the prompt feedback, however the only plugin installed other than the ones that you packaged is a “coming soon” extension, which i deactivated and tested and didn’t fix the issue. I have started a support ticket either way.

Sorry for the seemingly bad review on the main wall, however it’s pretty rare that i have purchased a theme with this many issues right out of the gate and when i have in the past it’s spelled disaster. Hopefully it’s a quick fix as stylistically this is an awesome theme! Thanks.

Hi RickabyDesign,

We have checked your WP site and theme options are working fine as it should be.

We have already replied to your ticket and explained about theme options for your understanding but still if you have any other queries then you can create a new support ticket or continue communication in the existing one.

Thanks,

ThemeZaa

Hi heidifinn12,

Thank you for using our H-Code theme and sorry for the inconvenience to you in generating support ticket. Can you please make sure to check if you are trying with the purchase code of this theme only instead of your other purchases.

If still no success then please send an email to info@themezaa.com with your purchase code so we can check it in our support system.

For your issue in onepage navigation – can you please check to add #anchor value only instead of full url in the menu you generated from Appearance > Menus.

Thanks,

ThemeZaa

Hi fillgunawan,

Thank you for using our H-Code theme.

Can you please make sure to check your server settings as recommended in our documentation here: http://wpdemos.themezaa.com/h-code/documentation/ under H-Code Requirements and PHP Recommended Settings. If those are all correct and still you are facing the issue then please feel free to create a support ticket here: http://www.themezaa.com/support.php and our team will help you.

Thanks,

ThemeZaa

Yes I already check my server setting and follow your instruction on your online document but i can’t find your main page. I only see Email Subscribed, Email Unsubscribed, Sample Page, and Subscription Confirmed. That page show after import data. I already create a ticket, I hope you can help me fix that immediately because I have to show my client his new website.

Thanks,

Fill Gunawan

Yes we got your ticket and replied also.

Thanks,

ThemeZaa

Hi tavolucas,

Thank you for your interest and kind words for our H-Code theme.

At the moment theme have features to set available header options shown in our demo, so positioning option for logo/menu is not available. But this can be achieved by theme customisation.

We are continuously working for theme changes/fixes/addition, so yes sure we will add Hamburger menu option in our future upgrades.

Thanks,

ThemeZaa

Hi HamidReza48,

Thank you for your interest in our H-Code theme.

Sorry our theme does not support RTL at the moment but we will check possibilities and think about it in future.

Thanks,

ThemeZaa

Hi Blaize,

Thank you for using our H-Code theme.

Sorry for the inconvenience as we are back to work after weekend and just replied your ticket.

Thanks,

ThemeZaa

Hello stepanov,

Thank you for using our H-Code theme.

You can change existing theme colors to your desired one here: Appearance > Theme Settings > Color Settings.

In case of any further queries or issues you can please create a support ticket here: http://www.themezaa.com/support.php.

Thanks,

ThemeZaa

Hi, Only another thing, demo data includes images? Not for use only for demonstration. best regards

Hi frademan,

Thank you for your interest in our H-Code theme.

There is no default option in WP / theme to show full instead of short description in blog list page. But that can be done easily with a change of single line code and we can do it for you if required after purchase.

Sorry demo data does not include images as we have mentioned in our item description.

Thanks,

ThemeZaa

Hi oyohan,

Thank you for your interest in our H-Code theme.

You mean the sidebar should be sticky at left/right when you scroll and remain always visible? If yes then that feature is not available in the theme but you can achieve it by CSS customisation.

Thanks,

ThemeZaa

Hi Holger,

Thank you very much for your great rating / review and kind words

Revolution slider import requirement is 256MB memory limit, if this is already set and still if you are facing the issue then please create a support ticket here: http://www.themezaa.com/support.php and our team will guide you.

Thanks, ThemeZaa

Hi Damowgli,

Thank you for using our H-Code theme and your kind words.

Can you please create a support ticket here: http://www.themezaa.com/support.php so our support team can guide you in the right direction.

Thanks,

ThemeZaa

Hi Pete,

Thank you for using our H-Code theme.

We recommend you import our demo data, so you can check this demo page: http://wpdemos.themezaa.com/h-code/revolution-slider-full-screen/ and the shortcode settings in visual composer for better understanding.

Still if you need further assistance then please feel free to create a support ticket here: http://www.themezaa.com/support.php and our team will help you.

Thanks,

ThemeZaa

Hi cm39,

We have just checked your landing page in Safari and it is showing top image fine. Can you please remove your browser cache and check again. Still if required please create/update the support ticket with your screenshot and our team will be in contact with you.

Thanks,

ThemeZaa

Hi rsirengo,

Thank you for your interest in our H-Code theme.

Yes of course we have pricing table element available in the theme here: http://wpdemos.themezaa.com/h-code/features-box/ (Style# 6).

Thanks,

ThemeZaa

Hi mdriess,

Thank you for using our H-Code theme and pointing us to the error on 404 page. Actually this error was in our demo only because of one file was missing in the upload and it is resolved now. In actual theme it is working fine already.

Thanks,

ThemeZaa

Hi skynet_cj7,

Thank you for using our H-Code theme and kind words.

You need to change memory limit, max execution time and other parameters in your hosting php.ini file or you may need to contact your hosting server support to do that for you.

For any other issues or assistance, you can please contact our support team here: http://www.themezaa.com/support.php by creating a support ticket.

Thanks,

ThemeZaa

And thank you