Discussion on Knowledge Base | Helpdesk | Wiki | FAQ WordPress Theme

Discussion on Knowledge Base | Helpdesk | Wiki | FAQ WordPress Theme

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Hello PressApps,

Is it possible to insert some rating plugin for users evaluating the content?

Thanks again.

Hi, do you mean a widget listing top rated articles, yes it is already on the list for future updates. Thank you, Ivan

Hello PressApps,

Great job! I wonder if there is any login configuration for users or any way to authentication for members or subscribers? Any way to split the content into two levels, one open to all users and other exclusive material upon login. Thank you.

Hi thank you. Login or member only features are not part of the theme but you should be able to find a plugin for that. Regards, Ivan

Ok,

Already tested some of this plugin? Recommend any in particular? Thanks.

No I have’t used them much.

have a WP Multisite… want to replace my existing help support site which is on a subdomain, e.g. help.mydomain.com with this theme… question is, will i be able to sow a widget with the latest articles on my MAIN site sidebar.

If that widget is built into a theme then no, if that widgets is a plugin and is network enabled the yes. Ivan

Hey! Great theme. Just wondering if it is possible to change the number of columns from three to two, on the KB page?

I changed the column width from 4 to 6, which changed the width of the columns, but the number of columns in each row i still three – resulting in an odd looking layout ;)

Hope you can help. Thanks.

Thank you, appreciated. Open template-knowledgebase.php file and find 3 instances of “%3” and replace them by “%2”. Regards, Ivan

Hi Ivan, Is there a method you suggest so I can create a link that shows a page with a tabset – and makes tab #4 the initial view?

Hi, you can’t do this using a link but if you have some jQuery skills you could activate the tab on page load, see the bootstrap http://getbootstrap.com/javascript/#tabs

Hey, you should badly rework your shortcode stuff. It ain’t working throwing a 500 error on both dialog.php and dialog-js.php.

I do have a standard open_basedir restriction, but this doesn’t affect it anyways.

Please have a reading and understanding on this post: http://ottopress.com/2010/dont-include-wp-load-please/

I’m looking forward to get a working copy of the shortcodes plugin.

Regards

PS: I was able to get it working by defining constants for PATH and URL in functions.php ripping the rookie stuff out of both php files. Also fixed several mistakes… :notfunny:

cam the forum part be switched off?

The forum is not part of the theme, it is bbPress plugin, the theme only adds custom formatting for the bbPress plugin.

Hi Ivan,

I would like to change the color and appearance of the icons on the front page. They are white now, but since my background will be white as well, I need to make some modifications.

Problem is that I cannot find the location of these icons anywhere. It seems they are implemented in the font somehow.

So my question is: what’s going on with these icons and how can I redesign them / change color, give shadow etc?

Thanks for your answer in advance!

Underneath the CSS-part:

.box i { font-size:86px; } app.css [class*=” icon-”] { background-image:none; background-position:0 0; background-repeat:repeat repeat; display:inline; height:auto; line-height:normal; margin-top:0; vertical-align:baseline; width:auto; }

For this you will have to edit template-home.php file, boxes section starts on line 75.

Thanks again. Is there any easier way to do this, with html by example instead of via .php? I don’t like screwing up the php… ;)

The other way would be to modify the metabox textfield to accept html…but that is pho modification as well. You can certainly add background image to the element using just css but not a link.

I just tried to upgrade from 1.3 to 2.1 and it totally broke the site. Can anyone help with this process?

Hi, the 2.0 was a major update, I would suggest checking the changelog on the product page before making updates so you know what to expect. Please use the bundled documentation to familiarise yourself with the new setup and features. Regards, Ivan

In the font options, there is only a choice between 9 google fonts. Is it not possible to have the classic web fonts like Georgia, Verdana, etc? What would also be the best practice to change the line-height of the content? I am a bit reluctant to buy your Plugin KnowledgeBase / WikiWordPress for this reason

The best practice would be to create a child theme where you could change the line height as well as the fonts. I am not planing to add system fonts as it can be easily modified in assets/css/app.css or in child theme. Can I ask why are you thinking about buying the plugin if you already have the theme?

This is more of a CSS question, and I was wondering if you could help. I am trying to replicate this photoshop mockup:

http://i.imgur.com/bG0xYGD.jpg

I want to center an icon between the header and container. And then add a white line below the nav.

I have gone into the header.php file and created a div that looks like this:

(editor won’t let me use real greater/less signs):

(<)div class=”topicon”(/ >) (<)/div(/ >)

However, I don’t know where to place this in the header, nor do I know which CSS file to input my CSS:

.topicon { content:url(path/image.jpg); }

Once I’m able to input the HTML and the CSS, I should be able to position it properly with CSS (position: absolute)

Is this even the proper CSS to use to center the incon there? If you were going to center an icon right in the middle (and make it responsive and static), how would you do it?

Also – how can I add that white line of CSS under the NAV? I know some CSS, but it’s difficult modifying templates sometimes.

Thanks!

Hi, I understand you need help to solve this but I cant provide modification especially to this extent. You can add the icon to the top of hero div in template-home.php (if you want display it only on home page, if you want it on every page add it to header) the icon relative position with lets say top position -50px, and left 50% and left margin of minus half the icon width. Css file is located in assets/css/app.css. For your header line add “border-bottom” to the header container and specify thickness. i would suggest you learn to use Chrome or Firefox inspector window, this help you to find css classes and files and text in browser. Regards, Ivan

Nvm, figured it out.

Can you email me the site link and i will have a look support@guerilla.io

Hey there,

Would it be simple to change the header/footer to look like a previous html template?

Thanks

It wouldn’t be a quick job it is bit more involved. Ivan

Hi there, I’m decent with html and css. If I have troubles is there support w/ this theme?

Thanks

Hi, I support the theme and it’s unique functionalities, but I don’t provide modification support, it is just not feasible, thank you. Ivan

Hi,

When trying to upload a new logo, the logo doesn’t show. It uploads, however there is no preview image available in the uploader, nor when it uploads to your framework. I do see it visible in the media library, but not in the front-end.

Hi, can you check if there are any notices/errors in the browser console (back end). Please email me the site details and theme version at support@guerilla.io Ivan

Actually, I think this has to due with permissions errors from Windows IIS (since my company is making me do a virtual install of WP on Windows) Thanks!

Thank you for letting me know, hope you sort it out. Ivan

Hello Ivan.

This theme looks great. I’m in search of a wiki theme that looks good and so far yours is at the top of my list.

Three Questions: Is there an option to enable “jump to top” links? Can articles be tagged or placed in multiple categories?

And

Have you considered or are you planning to add a page jumper to the left side navigation and article page? By that I mean the links that help you navigate to specific parts of a document by “jumping” (I think jump links or anchors). I don’t know the official name so it’s “jumper” for now. A few examples from around the web are:

Wikipedia: Content jumper at the beginning of every article. WooCommerce docs section. Docstheme also has a left side jumper. I like this one because the jumper stays in view and the articles scroll into view.

Here are the links to my examples. Wikipedia: http://en.wikipedia.org/wiki/WordPress WooDocs: http://docs.woothemes.com/document/managing-products/ Docstheme: docstheme.com/documentation/

IF the answer is no, you are not planning it… Can this be done as a custom feature? If the category, say, “Getting Started” is selected, the other categories names would push down and show the article names (similar to Docstheme). Then when an article is clicked on, a new “jumper” (specific to the article) would display the article headings so they could be “jumped” to? (similar to Woo Docs).

Sorry for the lengthily explanation. I just want to be clear and would love these features in your theme. Thank you sir!

Hi, thank you. the tags are enabled but the live search currently doesn’t search the tags (this will be added in future). Yes the article can be in multiple categories. There is no jump to top and i am not planing on adding it as believe it is more suited for documentation style theme (long list of full length articles and no single page) knowledge base theme displays single article. The customisation can be done but I don’t do customisations. Have a look at my documentation plugin: http://codecanyon.net/item/online-product-documentation-wordpress-plugin/5653664

Regards, Ivan

Thanks Ivan! The plugin looks like it will be exactly what I’ll need. I’m showing theme to the client.

Hi, how are you?

I couldnt fine the following translations in .po file.

- View all (articles) - mins (last update) - 2 Responses (the word)

Could you include an option in the admin panel to disable all comments? It would be nice so I dont need to remove it from theme.

Thanks

Hi, yes these were left out I will have them added, thank you. You can disable comments in Settings>Discussion>Allow people to post comments on new articles . Regards, Ivan

I wanted to change the dimensions of one of the divs in your theme, but the style.css file seems to be empty??! Where can I edit the stylesheet itself? Am I totally missing it?

Hi, you will find it in assets/css/app.css

i have purchased your theme, see i need the view like this (http://themeforest.net/item/responsive-knowledge-base-faq-wordpress-theme/full_screen_preview/3434096) but i have tried but not working what i need to do for getting this view a category and below post, i am getting like latest post

Hi, create a page, set page template to “Home” and save the page. After saving the page additional metaboxes are revealed where you can select the featured posts. Ivan

can i return it coz i cannot work with this it would be highly useful is anything like that

I not sure what are you trying to say but for refund contact theme forest as they handing payments.

Getting errors trying to install the pressapps-faq:

Unpacking the package…

Could not copy file. D:/websites/knowledgebase.brightdoor.com/wp-content/upgrade/pressapps-faq2/pressapps-faq/Icon

And pressapps-shortcodes:

Unpacking the package…

Could not copy file. D:/websites/knowledgebase.brightdoor.com/wp-content/upgrade/pressapps-shortcodes1/pressapps-shortcodes/css/Icon

Thoughts?

It is probably file size issue please email me at support@guerilla.io and i will send you an updated plugins. Ivan

Hi

I purchased the theme but the live search doesn’t seem to work. Any special thing I need to do beside activate it in theme options?

Thanks, Dehed.

Thank you for your purchase, no there is no other requirements for the live search, please email me your site url and theme version at support@guerilla.io

Sent, thanks

Hello i am going to purchase this really beautful but my question is can i make the knowledge base only to the members of the site not as public can you explain about that ??

and some thing public and some as private is that also possible explain i could buy immediately

Hi, thank you for your interest, the member only feature is not part of the themes as there are number of premium and free plugin that will achieve what you need. Have a look in wordpress.org plugins section, install and test them with your default theme. This gives you also more choice over the features you need. Regards, Ivan

can i get your skype or somehting i want to speak some business to you really can you get me private chat,

You can email me at support@guerilla.io, thank you.

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