570 comments found.
does this come with the plugin on cc?
Which plugin… shortcodes, faq? What is cc?
codecany0n, your knowledge base plugin, whats the difference besides the theme?
Theme uses post as knowledge base articles, shortcodes and faq plugins are included. Plugin uses custom post types as knowledge base articles and it has article voting feature.
I Hi downloades teh new Versión 2.1.0 but the “home”tab for configuring the site is no more as an option.
This is a major update, options panel & page settings have changed and will need resetting after upgrade from version 1.x. It is worth checking the changelog on product page before upgrading. Please read the documentation on setup info. Regards, Ivan
Home page options are now located on a page after setting home page template and saving.
Is it possible to get version 1.7 from you? You have made so many changes in v2.0 that it would basically mean a complete site rebuild for my client, there’s just too many changes.
The changes are great and you’ve done a great job on the theme, there just isn’t a budget to rebuild 20+ custom templates, take out font awesome for the custom box icons they used, build back access to fonts you removed, etc. etc.
Sure, just email me at support@pressapps.co
Thanks, email sent. Oh I forgot to ask about 1.7 & WP 3.7. Will they work together? You may not have tried it.
Hey Ivan, great theme.
I have currently installed version 1.6.5. on my website.
How do I update the already installed KnowledgePress theme? I just downloaded version 2.1.0.
Is it just a matter Deactivating the theme, then uploading the latest ver zip or do I need to do something special?
Thanks.
Hi, thank you. Deactivate and delete the old version and then install and activate the new version. Please read the documentation first as this is a major update and settings have changed so you will have set your theme settings and page templates again. Ivan
Great looking theme! Is it compatible with WordPress 3.7? Thanks!
Thank you, yes it is 3.7 ready, the demo site is running 3.7. Ivan
Please, send you an email about this: ” I have a problem with the counter in the knowledgebase (“view all XX articles”), i have a category with 5 articls and it sais “view all 10 articles” ... (no drafts in that category, only 5 posts). “
How can i fix it ? Thanks
Yes got your email and I replied asking for login details so I can see the post/category structure so i can replicate the issue on my end. Please send the details, thanks. Ivan
sorry, i did not get the email. just sent you the login details. please confirm getting it. thanks !
Hi,
Is there a way to remove the sidebar completely and have a page template that is just content only. A bit like the FAQ page template from the days of v1.x?
Thanks,
Hi, sure open lib/config.php file and comment out line 55. Regards, Ivan
Brilliant, thanks Ivan. Another question, is there anyway to remove this gap at the top of the page? (SS: http://www.imageurlhost.com/images/0ei8u3l6r39rhm9egpqw.png).
Not sure if it supposed to house anything, but ideally I’d like the header of page to sit at the top and there be no unnecessary gap.
Thanks,
Oops, wrong link.
http://www.imageurlhost.com/images/0ei8u3l6r39rhm9egpqw.pngHi assets/css/app.css line 332
.content {
margin-top: 60px;
margin-bottom: 70px;
}
Change the top margin to 0, or override elsewhere eg if you using a childtheme. Use browser inspector to find css classes.
Ivan
hi,
I have a problem with the counter in the knowledgebase (“view all XX articles”), i have a category with 5 articls and it sais “view all 10 articles” ... (no drafts in that category, only 5 posts).
thanks
Can you please email me the page url at support@pressapps.co thank you.
thanks, just sent you the email
does the ajax search work for anybody? – i have vanilla site, only 2 plugins are what came with theme, but search wont load, just shows ajax spinner??? Half the reason i got this theme
up to 30% of the total windows userbase still uses Windows XP. you cannot abandon IE8 support (yet)!
See the stats for IE8, currently at 4.6% http://www.w3schools.com/browsers/browsers_explorer.asp
UHH – then you should ONLY support IE8, because it has the highest user Count amongst IE browsers !! (stats are what you make of it, 30% of all IE users still use IE8 – and most will until april, because the remaining ones are mostly business users, where the IT department will be deploying Win7/Win8 before april 2014.
Just noticed that IE8 isn’t supported. Is it possible to support IE8?
deleted
Hi, I would like to edit the /category/ pages (clicking on category name in the knoledgebase page – where you see all the posts in the category selected)
and ad all posts name + link in the category (as a sub menu above all post titles).
How can i do that ? which page is the category page (could not find it)?
Thanks
Hi, categories are displayed by index.php, this is more involved modification so if you don’t have the skills i would suggest you gat a developer to do this for you. Regards, Ivan
Please provide IE8 compatibility – this takes 2-3 hours to do – but will be very useful for your clients, that still have windows xp visitors – will still be there until approx april next year (where windows xp support is shut down by microsoft).
This Theme is nice but I purchased it because it should be compatible with IE8 (according to the specifications) and it is definitely not… Just try to open the demo page in IE8 and you’ll see that the layout is completly broken. So could you please provide a CSS which is really compatible with IE8.
Thank you.
Hi, i apologise the EI8 support was in the them description by mistake, the theme doesn’t support IE8, please request a refund from Theme Forest, again I am sorry for the inconvenience. Regards, Ivan
Nope… my live search just shows ajax spinner… never shows suggested list…. YES, NO other plugins active on site except for the FAQ and shortcode plugin, latest version of WP…..
Second issue, is when i add video post… and add ti the Featured Post section on frontpage… it uses the video which , no smaller vid or thumbnail shows
HI, can you please send me your site details at support@pressapps.co and clarify the second issue, Thank you.
How can I set my home as like your demo at http://demo.pressapps.co/knowledgepress2/
I don’t see any template or import for this. Thanks in advance.
The page settings are not imported with the xml file. Create a page, set page template to “Home” and save then additional metaboxes will be revealed where you can set home page options. Please see the documentation. Regards, Ivan
Hello PressApps,
Great work, I am suggesting this theme for a project for a client. Fantastic live search, a suggestion: it would be possible to remove the search button next to the search field on the homepage, making it equal to the page field knowledge base? Live search is so fast that it makes no sense that big button on the side, especially when the display is on the phone. Good sales!
Thank you for your purchase and comments. I believe there are customers who would want to keep the submit button including me and it is easier to delete 3 lines of code to remove it then adding it in. Regards, Ivan
Hello Ivan.
Does Knowledge Base have a blog and blog roll?
Asking because I didn’t see it in the demo site.
Thank you.
Hi, no the posts are used for KB articles. Regards, Ivan
Hello Ivan,
It is possible to upload my own videos? Or only through youtube, vimeo … When search result returns an image with content, you can insert multiple images one below the other? Or some slider gallery? Thanks.
Hi, you add your own videos to the post content but they will not be responsive. Only one image image can be set as featured and there is no gallery post type. Thank you Ivan
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