Discussion on Subway - Responsive Multi-Purpose WordPress Theme

Discussion on Subway - Responsive Multi-Purpose WordPress Theme

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Hello

I’m having problems with the responsiveness of the image gallery. It’s totally not responsive (it looks very bad on my iPhone) and the items are all sorted in a very strange way. Can you please help me with this?

Thanks!

Hi,

Could you please submit a ticket on http://qode.ticksy.com/ and pas us a link to your site so we could take a closer look? Also could you be more specific on which gallery do you mean, is that our portfolio single gallery?

Best Regards

Qode

Hello,

Something is wrong with my “add cart” button and some button, tables.Colors doesnt show correct.

Please check the link

http://marinoel.godohosting.com/product/anti-dandruff-spray/

Regards

Hi,

We just checked on our local site the changing of colors and everything works fine. Could you please update your theme on latest one (1.0.4) and see if you still have problems? If yes, could you please submit a ticket on http://qode.ticksy.com/ and give us a tem access tou your site so we could take a closer look?

Best Regards

Qode

Hi,

I updated the theme and works fine now.

Thank you for helping

Glad to here that you managed to solve your problem :)

Something is wrong with some of the buttons on qode.ticksy.com. I can’t submit a ticket! Please check and advise.

Please send everything to support@qodeinteractive.com and ignore auto-reply message.

just done that, thanks for your prompt attention.

Just replied to your email :)

Hi Qode, I have a problem with the layer slider in full width I can only see the whole of it in a big screen but, in small screens it only shows a part of it and I need exactly my layer slider as the one in the demo, it is great on big/small screens .

PS: I can’t submit a ticket at http://qode.ticksy.com/ there is a problem with the tickets form, the first field is not responsive and it’s required (I tried all browsers) PLEASE HELP !!!!!!!

Hi,

Did you try to submit ticket from other browser? We need WP admin access so we can debug the problem.

Best Regards

Qode

yes I tried that with Opera/Chrome/IE

where can I send you our WP admin access ?

Send me your request to support@qodeinteractive.com. I will forward it to support stuff and will reply to your email once I get reply. Please note that sending support requests to email is not the best choice as support stuff can access forum only, but this time I will handle communication :)

Hi. How to use the last version of the demo? The demo xml is not the same that are in http://demo.qodeinteractive.com/subway/

Hi,

We recently updated the theme and xml file. Here is latest file again:

http://demo.qodeinteractive.com/subway.wordpress.2013-12-24.zip

Best Regards

Qode

Hello, I have been having a problem with adding text over parallax sections on my site. I finally got some over the sections (you can view this on the link provided), when minimized down into mobile, the text is all jumbled up, which it does not do on your sample site. I was wondering if you could please explain to me in detail the way you laid type and other shortcodes properly over your parallax sections. Thanks in advance. Tashawn Jones, http://sdcxpress.com/crocsdevelopment

Hi,

It would be best if you can give us WP admin access via ticket here http://qode.ticksy.com/ so we can review your setup and correct it :)

Best Regards

Qode

I’m trying to get my logo in the header but for whatever reason it’s not showing up. I tried increasing the header size, but that didn’t help. In fact I don’t really see any changes being made in the Qode section. I tried changing the background colors and icon colors and nothing happens. In addition to that, I wanted to see if it were possible to put a box border around the header menu options at the top because it would match my logo. If I cant do that, it’s okay. It’s not a huge priority like getting the logo, but I would like to do that if it’s possible. Thanks.

Hi,

We can take a look at your problem if you submit ticket to http://qode.ticksy.com and include WP admin access. Please also share ticket id here.

Best Regards

Qode

Hi, i’m using your theme i would like to modify it a little,

i want to add a label “new” to all new posts that are written and i would also like to do the same for featured post.

i wanted to check with you as i don’t want to damage the theme.

Hi,

It’s always best to make custom changes via child theme, so you can later upgrade main theme. You just need to copy files you plan to change to child theme. Please let us know if you have any other question regarding that.

Best Regards

Qode

Very nice theme!

Before I buy your nice theme, please tell me if it is possible and easy via your theme megamenu to create a professional megamenu like the one of Mashable website?

For example, by hovering the mouse over a megamenu item, it will display a row of images with under titles.

My website won’t sell any products. It represents attractive magazine and I will only use megamenu that contains images only, as in Mashable. I won’t use columns of texts in my megamenu. So, is that achievable and easy via SUBWAY theme?

Thank you :-)

P.S. In your theme demo, when you hover over “Shop” at header menu, it shows a row of images and subtitles. Can we apply the same way megamenu to the entire header menu. and we use images only?

Hi,

Thank you :)

Our “mega menu” supports 4 columns for sub options and each column can be transformed to custom widget area where you can put any html code using Text widget or some of predefined widgets we used on our demo site.

Yes, you can add images to the mega menu :)

Yes, you can do what we did for Shop page and I can send you code for that :)

Best Regards

Qode

How do you add a video background to parallax?

Hi,

Video background can be added to normal section (row), not to parallax.

Best Regards

Qode

I do not see an option for this at all

Here is example how it’s setup on our side:

http://screencast.com/t/U85sYrqptow

Im waiting answer for my ticket ([PRIVATE] Ticket #133497 ) one week – is it possible?

Hi,

Just assigned it and spoke to support team, they will reply soon. I am sorry, we were short with stuff last week.

Best Regards

Qode

my submit button in woocommerce is red also like the button background, i would like to change the font color into white, where i can do this?

Hi,

Can you please submit ticket to http://qode.ticksy.com and include link to your web site, so we can inspect the problem? Also, did you try to change main colors in Qode options?

Best Regards

Qode

Hello, I found not translate or “search here” in the wordpress search widget that holes in “placeholder =” SEARCH HERE ” thank you in advance

Maybe you need to look for it in WordPress translation files, not theme’s one. Please let me know if you found solution. If not, please submit ticket to http://qode.ticksy.com and include WP admin access and we will help you :)

je vous ai tous envoyé

Thanks. What’s your ticket id?

hey guys, i want to use 4 column i parallex section – how i can do that? pozz

Great. Thanks for the update :)

Hi, I am going to buy ur theme in an hour…or asap u reply to the few questions I had in mind…

1) Can we have a YT video embedded in the slider, on the home page?

2) In the header sections and one of the footer column, I need Facebook, twitter, YouTube, G+ and pinterest icons, which on clicking takes us to our resp. social pages in a new tab. Is this possible, as I’ll have to change the icons at the top, and I cannot see the social icons widget in the footer.

3) WHAT IF i do not want all that u have in homepage, can the blocks be changed, as per my design?

4)I read in comments that people are having issues with slider, Visual Composer,color changes, slow support etc. Hope I do not face any issues with installation n its running, as I have recently bought a theme for my project and it was unsatisfying, so about to buy ur theme for the same project.

5) Hope u know the image sizes to be used in slider, those small boxes in home page, below the slider, as I do not want to waste much of my time on hit n trial method.

6) I would need a measure to

- have banner images on most of our pages

- search on top, above slider rather than where it is.

- image carousel on pages with different images on each page.

- email subscription

are all these possible??

7) http://wordpress.org/plugins/wp-image-carousel/screenshots/ Is this plugging compatible with ur theme.?

I am sorry to come up with so many issues, but I already had a big loss and do not want the same again.. Plzz reply asap, I have to but the theme asap.

Hi,

You need to go to Qode > Header and Footer and enable Top Widget Area there :)

I can take a look at your setup if you submit ticket and include WP admin access to http://qode.ticksy.com/.

Best Regards

Qode

What shortcode should I add on to show social icons on the header left. The one for footer is not working

Would you like to give us access via ticket and we will setup it for you and you can continue from there? :)

Hello! I really enjoyed your theme. I want to customize the home with two columns and within each of a slide show. Do you think it will work without problems?

Please, I’m not an Envato Author, I did register, but it was an accident to check the box for registration

Hi,

Thank you :)

Yes, you can add slider to any container :)

No worries :)

Best Regards

Qode

I bought this theme a few days ago and I haven’t been able to use it. I installed the theme but it has a lots of problems, the menú doesnt work properly, the colors doesnt change, the logo that I upload doesnt appeare…I send mails to the support but they could help me to solve these problems. I need help!

Hi,

Did you submit ticket to http://qode.ticksy.com/ and include WP admin access? Please give me your ticket id.

Best Regards

Qode

When using a video background all text or images appear underneath the video. How can I fix this?

Hi,

we can inspect problem if you submit ticket to http://qode.ticksy.com/ and include WP admin access.

Best Regards

Qode

I bought this theme 5 days ago and haven’t been able to use it. The support docs did not have enough information so setting up has been an issue. Support is incredibly slow to respond, I am at the point in my project where I need to use a different theme.

Would not recommend this theme due to the lack of support.

We are very sorry to hear that. We can still try to make up if you give us a chance.

Hello! Any chance to get answer for my ticket? Waiting 4 days:(

Hey, just spoke to support stuff and they will reply to your questions directly to your ticket :)

Thanks a lot, I’ve already written

Thanks. Support will reply now :)

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