763 comments found.
I am loving this theme and may have hit my first snag that I can’t seem to fix. Is there a way to use a different logo for the responsive site? Ie; unless I use a very small logo on the entire site, when it shrinks down for the iPad, the menu is going underneath (behind) the logo and impossible to see and it wraps to a second line. on the iPhone, it all stacks so that is fine- it’s just the iPad and the tablet PC’s that it’s doing this. The logo doesn’t shrink down it seems. It’s perfect on all desktops that I’ve tested on. Any way to fix?
And one other small thing on mobile- the menu links are super light grey on a white background. I have them set to black on white- not sure where the grey is coming from. Is the mobile menu setting somewhere other than in header/footer settings?
Hey,
we can help you with both issue. We will need you to submit ticket to http://qode.ticksy.com/ and we will provide custom CSS 
Qode
Hello, can you please explain me how to open a portfolio item on mobile phone? (iPhone 5) I really can not figure out how it works… When I move my finger over a portfolio item, the green area appears a very short time, but how can I open a portfolio item? Just guess where the “view” area is?
Hi,
you are right, this behavior should be improved. We will put this in our to do list and fix it for our next theme update. Thanks for your note.
Best Regards
Qode
Thanks for your response! Is there an update planned soon? Maybe just a small update? Would be great, thanks!
We have made some improvements since last update and we are hoping that update will be soon.
Hi, Great looking theme1 Can you advise if it comes with any widgets?
thanks
Hi,
our theme comes with Flickr Widget and WooCommerce dropdown cart that you can see on our demo site. You can add any shortcode to text widget and it will render that shortcode. For example the content of header top area uses social icon shortcode that is added to text widget inside that widget area.
Best Regards
Qode
Thanks!
You are welcome
Yes, i see that change to 640×500 but i want wide resolution 640×360 pixels, i don’t want the black area above and below the video. I want the size like the posts on inspiration menu: http://designmilk.gr/inspiration/without-sidebar/inspiration/ Thanks for your time, i hope we wil find the solution.
Hi,
we replied to your other comment regarding this issue
Best Regards
Qode
Hi,
we inspected your page and the video is proper size now. Did you deleted your browser cache? Please take a look at the screenshot.
http://screencast.com/t/gAfOucOgAmxHBest Regards
Qode
Thanks for your time, i hope we wil find the solution.
Hi,
try pasting this css to your Qode -> Custom css:
.fluid-width-video-wrapper iframe {
width: 640px;
height: 360px;
}
@media only screen and (max-width: 1060px) {
.fluid-width-video-wrapper iframe {
width: 100%;
height: 100%;
}
}
We are here to help
Best Regards
Qode
Nothing happened, please can you check it to the default subway theme, I didn’t change anything except the iframe to 640×360 on YouTube on single_portfolio_page.php. Thanks
Hi,
you can remove css rules from previous response and add this to your Qode -> Custom css field:
.fluid-width-video-wrapper iframe {
width: 640px !important;
height: 360px !important;
}
@media only screen and (max-width: 1060px) {
.fluid-width-video-wrapper iframe {
width: 100% !important;
height: 100% !important;
}
}
If that doesn’t work either please submit your ticket to http://qode.ticksy.com/ with link to your site and temporary admin access and our support stuff will take a closer look. They will answer quickly.
Best Regards
Qode
Worked, thank you very much.!!
No problem
I am not getting any reply – Direct message – On this comment stream – or in the support forum. I am missing a major deadline – I have tried getting the logo to show up as both a theme upgrade – and a fresh install… FTP install through file zilla – FTP transfer through CPanel set to binary – and direct zip upload – NO logo. I need this to work – or I need a refund and move on to another theme. Please reply.
Hi,
What is your ticket ID? I will assign it with highest priority to our support stuff.
Qode
I have sent my ticket ID and my login credentials via private message and support forum. Did you receive. I really cannot wait anymore.
Hi,
We found your issue on forum and we have assigned it with highest priority to our support stuff, they will answer asap.
Best Regards
Qode
I cannot adjust the color..I cannot adjust the font.. what is going on with this theme?
Hi,
our support stuff replied to your ticket. The issue was with the way our theme is installed. Everything is working now
Best Regards
Qode
I am trying to figure out why the logo is not showing up..neither your demo logo..or the one I add via the options panel. Any specific rules to logo?
Also – fonts not displaying correctly on IE and will not scroll down on IE… do I have some global issue here causing all of this? www.socialpolicyinstitute.org – we have our fully functional site up..love your theme..but this lag is killing me.
Hey,
I can’t access your site to take a look, it’s in maintenance mode. Can you give us access via ticket here: http://qode.ticksy.com/ and post your ticket ID.
Qode
Hi, could you please tell me the code to change the size of the body text?
Hi,
Why don’t you do it in Qode options? Did you try to go to Font options?
Qode
Hi, i would like to know how to show on the portfolio item wide 640×360 youtube videos. I have already change the iframe on the single_portfolio_page.php from 100% to width=”640” height=”360” and loads correctly but next returns to the other “rectangle” size like the portfolio thumnails. I don’t want to pop up youtube video, the Lightbox for single project is OFF. Thanks Designmilk
The website is http://designmilk.gr/portfolio_page/responsive-website-promo/ check the portfolio item.
Hi,
we tested your page and video is 640×360. That also applies to portfolio item that is loaded after clicking on next button. Also lightbox is disabled for single project. Could you please be a little more specific about your issue?
Best Regards
Qode
This is what i want http://www.playcreate.gr/ftp/files/test_640x360.jpg and this is what is appeared http://www.playcreate.gr/ftp/files/test_700x500.jpg which is not wide, if it was wide has to be 700×394. Thanks Designmilk
Hi,
paste this css to Qode -> Custom css field:
.portfolio_single .portfolio_images .fluid-width-video-wrapper {
width: 92%;
}
Best Regards
Qode
Nothing happened. Did i have to re-change width=”640” height=”360” to 100% as it was to image and iframe width to single_portfoio_page.php?
Hi,
we responded to your other comment regarding video sizes
Best Regards
Qode
2. I can’t find where to set the breadcrumb menu to a transparent background. If I have a color background in the page header, the breadcrumb shows with a background of white.
3. Can I make my featured image small on the blog post page itself? I don’t want the graphic to be so dominant.
4. Is there a way to make the titles and headers not be forced into uppercase?
5. Why would the backgrounds of some tables I have on some pages automatically be set to one of my blue colors? Which setting is it connected to and how can I override it on my pages? http://srdev.maplewoodsoftware.com/medical-staff-software/ (you can see the breadcrumb menu issue here too) 6. Why is there no white space at the bottom of my body content on this page: http://srdev.maplewoodsoftware.com/about-maplewood-software/ And the footer is acting up…the left divider line is squished to the right more than on other pages. It is happening on http://srdev.maplewoodsoftware.com/resources/ but not on http://srdev.maplewoodsoftware.com/industries/Look forward to your help!
6.
Also forgot to mention one other thing…I am using the StarBox plugin for my author box and there seems to be an issue with the display.
Compare this blog post on my development site: http://srdev.maplewoodsoftware.com/2013/12/02/sign-1-competency-impacting-schedule-fairness-complaints/ With the same post on our production site using a boxed different theme: http://www.staffready.com/2013/12/02/sign-1-competency-impacting-schedule-fairness-complaints/(You can see here what I have in mind for the featured image being smaller on the post page; #3 above.)
Also, compare the category blog page to one another…something is happening with the author titles (too big): http://srdev.maplewoodsoftware.com/category/blog/ http://www.staffready.com/category/blog/Can you give any suggestions? Thanks in advance.
Hi,
2. Paste this css to Qode -> Custom css field:
.title .breadcrumb { background-color: transparent; }
3. You can paste this custom css to Qode -> Custom css field:
.single-post .blog_holder article .post_image img { width: 80% }
Alter widht value to the one that you like.
4. You can paste this custom css to field mentioned above:
.title h1,
nav.main_menu ul li a,
.drop_down .wide .second .inner>ul>li>a { text-transform: none; }
5. Even table row background color is controlled with first main color option in Qode -> Global Options. If you want to set some other color for that you can paste this css to Qode -> Custom css field:
table tr:nth-child(odd) td { background-color: #f8f8f8; }
6. There is something wrong with the way that you created this page. Pay attention to the right side of the page where support@staffready.com is displayed. It looks like some tag isn’t closed or something similar. When that is fixed footer spacing will also be fixed. Regarding author box paste this css to Qode -> Custom css field:
.abh_tab_content .abh_text .abh_job span {
background: none;
height: auto;
text-align: left;
margin: 10px 0;
display: inline;
border-bottom: 0;
}
Best Regards
Qode
Thank you. I will try all of these suggestions. What about the search widget question in #1?
2. Breadcrumb change worked!
3. Nothing changed. See blog post: http://srdev.maplewoodsoftware.com/2013/12/02/sign-1-competency-impacting-schedule-fairness-complaints/. Image is still full size.
4. Looks like all caps is gone from most elements, but NONE of the headers on this above blog post page changed to upper/lower, including the HEADINGS in the sidebar. I need help with this all caps situation on the /category/blog page too, for the post title and the author’s title (both elements are H3, but I am not sure how to specify the custom CSS to override).
5. That worked, thanks. => Brings to mind the need for documentation explaining what each of the 6 main colors in the global options relate to…no way to know. Can you describe please?
6. Thanks for the advice. You were right. I fixed the tags. Still created no space at the bottom of the body, so I added some on the page. => Author box issue still not fixed, after adding code.
FYI, on this page: http://srdev.maplewoodsoftware.com/category/blog/ It looks like the spacing is off for the post_date…it is bleeding into the space that is supposed to be there between the date and the rest of the blog info.
Also, the font-style for the date # is “Oswald”...I don’t have Oswald specified anywhere. Do I have to override it too?
I found a similar issue trying the LIST shortcode…it picked up the default green for the bullet color and changed the font-style to all-uppercase Oswald. What to do???
In general, I am confused by how you work with POSTS. I can’t seem to specify a sidebar for all of my posts. I don’t want to recreate pages for all of them, and that seems to miss the value of having blog posts. Does your River theme work the same way?
Hi,
could you please submit your ticket to http://qode.ticksy.com/ with link to your site and our theme activated? We are saying this because some of the modifications require template files to be changed. Don’t worry , our support stuff will respond to your ticket as fast as possible.
Regarding working with posts, you can choose what sidebar to display in Qode custom fields section that is displayed just beneath text editor. You can even set which sidebar to display globally for single post pages in Qode Options -> Blog page. In that way you have to set that option just one and all of your blog posts will have the same sidebar.
Best Regards
Qode
Hi, Theme look great, exactly what i am looking for and i will purchase when at work tomorrow, but could you tell me if the images and the video, especially the snowboarding one in the demo, come with the theme when purchased. Thanks Brian
Hi,
all content on our demo site comes with the theme, you can import it and use it only to learn how our theme works and behaves. If you want to use all the media from our demo site you’ll have to purchase it separately.
Best Regards
Qode
Hi i need to a video background like yours in the demo home page… how can i do it?
Hi,
first you need to is to add row to your page using Visual Composer. When you add row to your page go to row settings by clicking on little gray pencil in top right corner of row element. When popup opens choose row type to be section. When that is selected checkbox enables video will become visible. Checking this field will reveal fields for uploading video in all necessary formats. You need to upload video in webm, ogv and mp4 format in order to cover all major browser compatibility.
Best Regards
Qode
ok, i do that, but when in the popup i choose row type by section, the checkbox enables video doesn’t come visible…
http://cl.ly/image/0P2o0u3v3I2zHi,
do you see that option if you scroll down in the popup? What is your version of Subway theme?
Best Regards
Qode
Ok, i updated the theme… THANKS!
You’re welcome
Hi,
If we set the header transparency to ‘1’, the whole page move to the top (behind the header). Any thoughts?
Mark
Hi Mark,
you should set title height in Qode -> Header and Footer options page.
Best Regards
Qode
hi, when i put text in de slider , it’s visable on pc , but not on tablet and smartphone using firefox. i get a blur line (no not singing )
Thanks in avance!
Hi,
please submit your ticket to http://qode.ticksy.com/ with link to your site and temporary WP admin access and our support stuff will take a closer look.
Best Regards
Qode
Nice work people.
It’s good to see more and more authors are now using Visual Composer (VC) by WP Bakery because it’s the most stable so far. However, all your own theme features/functions/elements can now be applied using the VC? Recently I bought a theme that only hand the stand alone version of VC so we had to fiddle around a lot.
Thanks.
Hi,
thanks for your nice words
Yes, you can use all our shortcodes with Visual Composer because we integrated them. There should be no fiddle with our theme and Visual Composer.
You’re welcome
Best Regards
Qode
i submitted privite ticket but nobody reply
Hi,
What is you ticket ID?
Best Regards
Qode
Ticket #143326
Hi,
We have passed this to our support stuff and it will be answered asap.
Best Regards
Qode
- on the entire site, the font defaults to the font on the demo site, not the font I am using throughout the site I am building. Is there a way to fix this? The font does not match but I do want to use the unordered list. Here is a link:
http://webcasa.com/wespacmidstream/secure/west-memphis/
Also, is there a way to add more than 5 locations to the google map? I only saw 5 spaces. thanks.
Hi,
You could put this in custom css filed in Qode Options:
.icon_list p{
font-family: inherit;
font-size: inherit;
line-height: inherit;
}
Regarding google maps, unfortunately 5 locations are max.
Best Regards
Qode
thank you!
You’re welcome
Hello There is a problem with the Tickets Form at qode.ticksy.com
See here ( http://goo.gl/VDGs57 ) The problem is in the label ” this ticket is for… ” it is not clickable and not responsive and also the same with “Public” icon. I tried different browsers opera/chrome/IE, and I tried different computers home/work/laptop/smartphones !!
So I sent my problem to your e-mail support@qodeinteractive.com and I got the automatic message: Thank you for your email. We are currently not able to handle themes support requests coming via email, so please use our ticketing system and members of our team will handle your request:
http://qode.ticksy.com/ Best Regards Qode Interactive Team
my e-mail is: sal.sol.89@gmail.com
Hi,
Sometimes forum get confused due to big amount of tickets (we have 12 themes currently). Did you try to reload forum after some time? Did you tried to clear a browser cache?
If problem still occurs, could you past us a question here?
Best Regards
Qode
I need to pass you my admin and password so, I sent it to Darko’s e-mail
Hello Qode (big heart)Please Please Please help me with this unsolved problems, since 1 month ago I tried myself to solve them but couldn’t
1- translating two terms: First is “home” that appears in the header section ( see here http://goo.gl/T1jG2F ), and second is “In” appears in “the latest posts” qode shortcode ( see here http://goo.gl/eQpe2k ). I need changing: ” home ” to ” ???????? ” ” In ” to ” ?? “
2- the language or the theme direction: I need to change it in the whole theme from “left to right” to “right to left” in all pages and blog, becuase I see the shortcodes and the language written in it start from left
3- the google map at contact page: it always gets me back to the default location after I click “save changes” button !! I need this location ( https://maps.google.com.sa/maps?q=google+map&hl=en&ll=26.257012,50.204816&spn=0.017242,0.033023&t=m&z=16 )
4- the header width: it looks great on my desktop screen but doesn’t shows all of the header image in smartphones !! your demo looks great and shows full header image in all desktop/laptop/smartphones screens.
Thanks a lot for your great theme and service. big fan
no update
Answered
The clicking bug is still there – when I look at the demo page it clicks all the time. I can’t show it to prospective client, even though the theme looks fantastic
Somebody complained about this bug 4 days ago. I’m worried that if removing such an obvious thing take that long, than what to expect from support…
Cheers
Elijah.
hi,
We fixed that. It was a sound in video background. Just clear browser cache before visiting demo site again.
Best Regards
Qode
