124 comments found.
TechDesk 1.07 Available for Download [2016-05-29]
Changes:
- Fixed: Minor bugs
- Added: Option for a custom video
Hello, I have a problem when embed self hosted video. I embed using “add media” menu
please check this screen capture http://snag.gy/KcOJ4.jpg
Please help me
Hi,
And what the problem is? Please clarify.
The problem is on the player, you can see on the screen capture. First block is video player and just contain black screen with video toolbar. Second block is below social share logo. Video playing on this block not on first block. Actually i just embed 1 video on this post.
Do you understand what i mean? If you doesn’t understand i will create video screen capture to show you the problem
Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.
I just use jwplayer plugin, and i’ve try to deactive this plugin but no success. The problem still exist
I need access to WP admin panel, to see what the problem is. Send me a message through my profile
Hi, is your theme compatible with WooCommerce 2.4? Thanks!
Hi,
By default it’s not compatible with WooCommerce. But you can easily integrate it – https://docs.woothemes.com/document/third-party-custom-theme-compatibility/
Hello, this theme have a ads configuration in the theme settings? can I add an adsense block under the post title or under the metainformation (that is under the post title) in some option of the ads configuration of the theme?
Hi,
By default there is no any special Ads settings. But you can use special plugins for this or add your Ads directly via theme files.
Yeah I taught to use plugins too… Did you test some ads plugin with this theme? I’m thinking to use “WP PRO Advertising System – All In One Ad Manager”, available in codecanyon. Do you know if is compatible with your theme?
No, but I can’t see a reason why they wouldn’t be compatible.
Hello, whats your email or site to support about some functions of the theme?
Hi,
I have some troubles with your theme, recently I changed the structure of the main page. The problem is the facebook plugin that does not respect the padding that we have across the index.
This is the url: http://www.coachingbcn.com/
Do you have any suggestions?
Thanks!
Hi,
What the “padding” do you mean? Please clarify.
Hi, in the homepage of www.coachingbcn.com, the blocks “Facebook” and “DARRERES ENTRADES AL BLOG” do not respect the space between them. I expect that this explanation clarifies you.
Best regards.
It’s not a theme issue. It seems you need to play with Facebook plugin width – https://developers.facebook.com/docs/plugins/page-plugin
Hi Zerge! One more little thing. Which file from your theme manage the sections of the homepage? (I’m refering to the boxes) I need to modify an ID and a class, and can’t find it. Thanks!
Hi,
template-homepage.php
Hi Zerge! I can’t find the page where you create the sections of the id “primary” in the beginning, I only wish to change and id of a section but i can’t find it.
The code that i’m referring is this:
<aside id=”text-2” class=”widget widget_text clearfix”>
I want to change the code like this:
<aside id=”better_rss_widget-2” class=”widget widget_facebookpagefeedwidget clearfix”>
Where I can find this code?
Thanks!
Hi,
1. It depends on what the page you want to change.
2. The ID can’t be changed for standard widget.
But you can wrap any code in the Text widget into any HTML code with your own classes or id.
Hi Zerge,
On the Posts Page as well as on the category archive pages, I see the title of posts and some other information like “24 hours ago with no comments in category”, but not the author. Is there a way to show the author there as well like “24 hours ago by author with no comments in category”?
Thanks for a hint, Peter
Hi,
Replace in the file functions.php:
if ( $show_date == 1 ) {
echo ct_human_time_diff( get_the_time('U'), current_time('timestamp') ) . __(' ago','color-theme-framework');
}
with
if ( $show_date == 1 ) {
echo ct_human_time_diff( get_the_time('U'), current_time('timestamp') ) . __(' ago','color-theme-framework');
}
$author = sprintf( '<span class="author vcard">%4$s<a class="url fn n" href="%1$s" title="%2$s" rel="author">%3$s</a></span>',
esc_url( get_author_posts_url( get_the_author_meta( 'ID' ) ) ),
esc_attr( sprintf( __( 'View all posts by %s', 'color-theme-framework' ), get_the_author() ) ),
get_the_author(),
''
);
_e( ' by ' , 'color-theme-framework');
printf( $author );
Thank you, it works.
Could this be a configuration option in a future version the the theme?
Peter
Maybe.
I need to completely disable LEAVE A REPLY section at the bottom of every post.
How to do it? thanks
OK,sorry, solved with plugin : Disable Comments
ok 
Is it possible to increase or just make bold, characters in submenu? But only on dropdown fields, not in main menu itself?
thanks
For example, add this code:
ul.sub-menu li a, ul.sub-menu ul.sub-menu li a {
font-weight: bold !important;
}
thank you.it works. supreme support .
is is possible that featured image is always automatically resized ? for example, if I need featured image to be always in size 339×227 , and I upload 640×480, I would need that WP resize it . Is this possible?
This function works by default.
On index page, on sections like latest articles or most popular, titles are always shown with uppercase letter for every word. (even if it is not written like that on article page). How to disable this and make it to show normal title,like it is on article?
Add to the style.css:
.widget-title {
text-transform: none;
}
I did. at the bottom. but no results? Maybe it should on some other place in css file?
Try
.recent-posts-widget .post-title a, .popular-posts-widget .post-title a, .small-slider .entry-title a {
text-transform: none;
}
this is good. thanks. worked.
HI: ON category pages, there is always writing: CATEGORY ARCHIVES: NAME OF THE CATEGORY
Is there a way to remove this or at least make it very small?
thanks
Hi,
You can remove it in the file category.php
Please advise what I should remove. I am not programmer, so I need precise instruction. thank you
Just find the phrase “CATEGORY ARCHIVES”
<header class=”entry-category-page”>
<?php printf( __( 'Category Archives: %s', 'color-theme-framework' ), ' ’ . single_cat_title( ’’, false ) . ‘ ’ ); ?>
<?php if ( category_description() ) : // Show an optional category description ?> <?php echo category_description(); ?> <?php endif; ?>what part I should remove? thanks
This:
Category Archives:
thanks
Hi Zerge,
We recently became aware of a little problem with the main navigation dropdown menus. Without being logged in, everything works fine. As soon as one logs in to the backend, the mouse has to be moved very slowly over the dropdown menus in order to keep them visible. Some googling pointed me to Javascript event problems, but I unfortunately know too little about Javascript. Any clue?
TIA, Peter
Hi,
Can you show me this on your site.
Hi Zerge,
The site is restricted but I opened it temporarily. See
https://bigdata.blog.wzb.euRegistration is not possible, so I would have to send you a password.
Peter
I need access to WP admin panel, to see what the problem is. Send me a message through my profile
Hey there,
Enjoying your theme. Thanks for your fine work.
I’m having a problem with the search feature. The instant search feature works fine (shows you results as you type). What I can’t get to work is search results which show on the page after entering search text in the search bar and hitting the Enter key. It doesn’t show anything. Specifically it just shows . . .
Search Results for: XYZ (where “XYZ” is the search term entered) Here’s what we’ve found for you
I looked over the previous comments here and didn’t find a solution for me. I have the Live Search feature enabled in the theme. I tried disabling plugins (only have a total of 5 right now). This did not help.
What am I missing? Thanks for your time,
LC
Update. Some more testing . . .
It seems that FAQ results will show up but nothing from other posts or pages. I don’t get it. :/
LC
Never mind. I updated to your latest version 1.04 and it fixed my issue. Search results working fine now.
Thanks for the continued support on the theme!
Is there a way to avoid showing featured image on article page? I have some PDF document embeded on page and I do not need image above that. but it is always there when I add featured image?
thanks
Hi,
Single Page Options -> Featured image -> Hide
thanks
Is there file that I can edit to have easy translation (with poedit)?
You can translate your theme, for example, via Codestyling Localization plugin.
Fatal error: Cannot use object of type WP_Error as array in /......wp-content/plugins/codestyling-localization/codestyling-localization.php on line 2777.
Can you show me a screenshot with this issue?
dont’t bother.Some plugin issue. I ‘ve took poedit software and I am just editing language file. But, when I upload it in wp-content/themes/wp-techdesk/languages , translation is not shown. I think this i last thing left on my site to be done and very important one. Am I uploading .po file in goof location on FTP?
What to you mean by “translation is not shown”? Where exactly?
For example I want to translate elements on site. So instead of “Search The Knowledgebase”I want to write something else. As usually with themes, I open .po file from language directory taken from purchased zip file. I edit that file, save and when I upload it on address above, there are no changes on site.
What about “Site Language” option under Settings -> General ?
Nice, but there is no my language. I have to edit language file, what I did, but there is no change once I upload it?
Maybe this helps you – https://codex.wordpress.org/Installing_WordPress_in_Your_Language#WordPress_v4.0_and_above
actually, there is my language, bet when I choose , nothing is happening. Solution should be simple: I translate language file and replace existing. What I did, but no results. Where is actually language file located?
Do you mean language file for theme?
Yes, language file that I can edit,manually. I was working with file located : wp-content/themes/wp-techdesk/languages
This is correct path. All the language files should be located in this directory.
When I edit and save existing language file ( en_GB.po) there are no changes. Why is that ?
It seems something wrong with your settings.
I need access to WP admin panel and FTP access, to see what the problem is. Send me a message through my profile
I am trying to do import of techdesk.wordpress.2013-09-09.xml but I am getting next error(hosting provider checked and ther eis no any kind of error in their logs. size limit is 200 mb so that is not problem) :
Sorry, there has been an error. File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini or by post_max_size being defined as smaller than upload_max_filesize in php.ini.
thanks
Hi,
Try to use this file – https://dl.dropboxusercontent.com/u/4364676/techdesk/techdesk.wordpress.2015-05-06.xml
Techdesk 1.04 Available for Download [2015-05-04]
Changes:
- Fixed: Minor bugs
- Fixed: Cross-site Scripting (XSS) vulnerability
- Optimized: Speed site performance
- Optimized: Java scripts
Hi Zerge,
I encountered some minor HTTPS problems with TechDesk 1.03 (WP 4.2.1)
The video embedding feature (Format: Video) always creates HTTP links to YouTube etc. Our site ist HTTPS, however, and modern browsers by default refuse to show embedded HTTP content in HTTPS pages.
TechDesk should either check if the site is on HTTPS or give the author the option to choose the protocol.
Similarly, the blog’s logo image gets a HTTP link instead of HTTPS (which is not a problem in our case as the site switches to HTTPS automatically).
Cheers, Peter
Hi Peter,
Just replace in the files content-video.php and single.php:
<iframe src="http://
with
<iframe src="//
Thanks.
hi, want to know is that any ticket system inside this tech support template? since we have an database search and submit online inquiry in our exsiting databse. Would like to know is this template also include? I am not a developer.. do you think i can manually install myself. but i have some experience install the wordpress them already. sorry seem stupid question. but i am not programmer.. thx
Hi,
Unfortunately no such feature.
Hi,
Is it possible to add an image slider in the header?
or a video in the header?
Hi,
Yes, it’s possible.
Hi there. Firstly – very nice theme.
Can you tell me whether this theme works like a wiki where users can add and edit posts without logging into the wordpress backend?
Many thanks.
Hi,
No, by default no such possibility. But you can use third-party plugins to add this functionality.
