Discussion on TechDesk - Responsive Knowledge Base/FAQ Theme

Discussion on TechDesk - Responsive Knowledge Base/FAQ Theme

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124 comments found.

Great theme!

I just have a problem with the breadcrumbs navigation: All pages appear under /Home/ in the breadcrumbs even though the user actually got there through a longer path? If you’re on the main category page it says /Home/Category/ but if you click on a page under that category it just says /Home/PageName and not /Home/Category/PageName/?

I’ve tried. Once I click the “Create Account” button, it changes to “Please Wait” for a few seconds but the page doesn’t update otherwise?

Can you send me your license file? Send me a message through my profile

Ok, I just sent it to you.

Techdesk 1.03 Available for Download [2015-04-08]

Changes:

- Fixed: Minor bugs
- Improved: Shortcodes
- Improved: Localization
- Improved: Comments
- Improved: Sticky menu
- Fixed: Issue with sidebar option

Changelog

I bought the TechDesk theme recently and I have some questions regarding the “CT: Categories with sub categories” widget:

1) is it possible to have use the widget for a page and not just the “home page” or “sidebar”?

2) is it possible to have the widget display a list of pages within a specific category? Right now my widget is displaying a list of blog posts for different categories, however, when I make change the posts to “pages” in Wordpress, the widget only display the category headline and the list of items disappear?

Hi,

1. It’s possible, if your page will have widgetized area. Also, you can use “page builder” plugins to add widgetized area to any page.

2. By default the categories are only limited to posts, so when you create a new page in WordPress, you will notice that there is no option to add categories to your WordPress page.

Of course, you can use third-party plugins to add categories to your pages and then modify “CT: Categories with sub categories” widget for your needs.

THIS THING IS AMAZING!!!!!!!!!1

Hi Zerge, TeckDesk is a nice theme. I am about to translate it into German, but it seems that not all strings are localizable, i.e. they are missing the __() function. I could add the missing ones myself, but with the next theme update my changes might be lost. Any chance that this will be fixed in a future version? Thanks.

Sorry for the ‘Categories Custom Style’. It is settable in the Widget options. Peter

Yes, we will make these changes in the next update.

Thanks a lot. Peter

Hi Zerge,

Great theme!

I have a question about the category page; In which file can I edit the (hardcoded) category page?

For example, I want to delete the background style: div class =”articles-block” style=”background-color: #223247”

So that it will be: div class=”articles-block “

I have searched everywhere but I cannot find it..

Thanks!

Hi,

In the file content-standard.php

Great looking theme, are you planning on making updates anytime in the near future?

Yes, we plan the next update within two weeks.

Pre-sales question: Is it possible to attach documents (PDFs, Word docs, Excel, etc.) into knowledge base articles or would I need a separate plugin? Thanks. Very nice-looking theme!

Hi,

It’s standard WordPress feature – http://codex.wordpress.org/Uploading_Files

Hey,

Can you tell me where I can find and edit the placeholder text in the Search Widget?

So the current placeholder text on the site is “Search the Knowledgebase” I want it to be “Search the site”. What do I edit?

You can change this phrase in the file header.php

Hi there,

Working with your theme now. Looks to be a good choice for a project. Quick question: I’m noticing performance issue on the site which has very little content to this point. It seems noticeably slower than the other Wordpress sites I manage. Any pointers for theme-related speed tweaking.

Thank you for your time,

LC

Hi,

What do you mean by “performance issue”? Please clarify.

I think I’m good now. It was running really slow. I upgraded Wordpress to 4.1 and the site appears to be more responsive.

Thank you!

does it support bbpress?will the forum inherit the styling of the theme?

thanks

Hi,

1. Yes, this theme supports bbpress.

2. I think no.

Hi,

Does your theme support RTL? Would your team work out of the box good with the famous WMPL plugin?

Thanks!

Hi,

Yes, this theme supports RTL and WPML.

Hi,

Just to tell you what more than 1 year using your theme and its simply perfect.

We have a blog about server how-to’s and it works perfect.

Thank you for this good work.

Kind regards,

Hi,

Thanks for your feedback :)

Can you provide the link to your site?

Also I would appreciate if you rate our theme
(menu Downloads on ThemeForest)

Thanks.

Done. And im sorry but i prefer to maintain it hidden :)

Ok, no problem :)

Hi Zerge,

I have a question about the compatibility of the theme. Currently I’m running a blog, but I bought the TechDesk theme because it has all the features I want for the redesign of my blog. I know that TechDesk’s basic purpose is more knowledge based, but I think I can redesign it into a blog.

I’ve installed TechDesk on a test-environment and saw that the regular ‘Posts’ tab in WP admin is called ‘Articles’ now. Is there a big difference between the regular WP ‘Post’ and the TechDesk ‘Article’?

With that I mean, can I simply assume that all my blogposts will now be articles, and all my blog categories will be article categories, so all remains the same (behaviour) when I install TechDesk on my current weblog?

Many thanks for answering me back!

Greets,

Sander.

Hi,

It’s the same (just renamed, nothing else).

Thanks for answering me back at such short notice!

Hello, Where can i check RTL Option ? Need to see example of forum style

Hi,

One of example – http://yoavgav.co.il/

Hi,

We bought the theme, but it seems that there is a problem with the search bar on top: http://www.wikinfo.be/.

We do not get any results when typing for instance ‘aandelen’. And there is an article where that word appears.

Thanks in advance!

Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

Ok, thanks! It’s the polylang plugin. But that’s one we really need?!

Maybe some incompatible functions, etc.

Hi Serge,

I was wondering if there was any way to get a 2 Column Post Widget where I could select the individual posts? This would be similar to the existing CT: 2 Columns Widget but would allow me to select two individual posts rather than two individual categories.

I would be willing to use the HTML Text widget if you did not have time to create a specific widget for this. If you could provide me with the code for something like this that would be extremely helpful.

Thanks in advance,

PS: The Left/Right Sidebar (for Posts) selection box does not appear to be working for my site. It keeps the sidebar on the right even when left is chosen for a given post.

Hi,

Of course, it’s possible, but not without development work.

Just replace in the file single.php:

if ( ($mb_sidebar_position == '') and is_rtl() ) : $mb_sidebar_position = 'left'; else: $mb_sidebar_position = 'right'; endif;

with

if ( ($mb_sidebar_position == '') and is_rtl() ) :
    $mb_sidebar_position = 'left';
elseif ($mb_sidebar_position == '') :
    $mb_sidebar_position = 'right';
endif;

I just bought this great theme. I hope that you will keep this theme always up to date.

Thanks for purchasing one of our themes, we truly appreciate it! :)

Of course we will update it if needed.

Hi,

I’ve been trying to sign up to the forum but it says the name is taken, and the forgot password leads to nowhere.

I am having trouble getting the articles on the front page to show the custom colours. They stay green on front page and custom colours in archive.

Cheer,

Hi,

Show me this on your site.

It’s not live yet as it’s for a client. I did work out the problem though. All the articles are becoming sticky, and ending up in a row on the front page. Just in the process of working out how to sort this :) still can’t access forum though.

I can reset your password. Send me a message through my profile

Hi

I don’t know why I cannot access the forum. I’m having trouble with the top menu since it shows on smartphones but not on desktops.

How can I access the forum – message that appeared -You don’t have permission to view this category.

Hi,

Just login into the Forum.

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