8599 comments found.
Hello there,
My mobile menu is actually like this: https://prnt.sc/ki8aka I want it to be centered without the arrows on the right. And I want it to be exactly like your demo, with items centered and the animation when you open the menu: http://undsgn.d.pr/vDkwfX/5SYc81HI How can I do this, I searched everywhere in the theme options, and found nothing. Thank you.
Hi paxeld! You second screenshot is not working, btw I think you need this option: https://undsgn.d.pr/oAduhk
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! 
https://support.undsgn.com/hc
Hey thank you for your answer, but I don’t have all of this options… I only have 6 options, as you can see here: https://prnt.sc/kiecj3 Just sent a support ticket btw.
Good link here: https://prnt.sc/kiecj3
The Menu Sticky on Mobile need to be active first: https://undsgn.d.pr/9JdiRr
Who support WPBakery? I am having a issue creating some nested shortcode
Hi leapzone! What you mean exactly? Really not understanding what you refer with nested shortcodes or at least is not a native definition. Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Here are some details >> https://stackoverflow.com/questions/51829977/wp-bakery-nested-shortcode-vc-map
Hi leapzone and sorry for delay! Don’t worry if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hey there, great theme – I’m a long time user! Wondering if there’s a way to change the line height on the ‘text block’ element? Thanks!
Hi ClickActionFilms, you can use a code like this and modify the value:
p, li, dt, dd, dl, address, label, small, pre, code {
line-height: 1.75;
}
Is it possible to change the menu skin or transparency for only 1 page?
I have a page with a slider revolution as header and want the menu to be transparent (“dark” skin). However I can only change the content skin to dark.
I also added data-skin=”dark” to slider revolution slide without effect.
My desired outcome: https://undsgn.com/uncode/homepages/creative-agency/Hi ctekk! Yes you can modify the menu skins for any pages according the header skin (as you can see from our demo we have both light both dark pages skins), unfortunately it’s not easy to understand what you missed in words. If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
In your demo preview there is option with menu overlaying context box. I can’t find that option in your theme options.
Hi zizi_bizi! What you refer exactly? Can you please link the exact page of our demo and your website so we can understand what you need? Really don’t understand what is an “option with menu overlaying context box”, sorry.
It seems i can’t add a portfolio category filter on a post module. Only works with post categories even if the post module is set to display only portfolio. What could it be?
Hi HawtCoffee, without a check to your site it’s not possible to understand if you have some odd issue, anyway you need to use the Taxonomies and not the Categories field.
i’m using godaddy hosting to build my site from your uncode theme. if one day i’m ready to switch my hosting to bluehost, how easy is this to merge my site to a new hosting? is this something i can do it myself? A bluehost customer service told me to buy a merging package if i want to merge my site from another hosting. this is not free. just wonder. any advices? thanks.
Hi outsidetheblog! Unfortunately I don’t know about this service from Bluehost anyway there are dedicated plugins that can help you with the migration, for example this is a vey good one: https://it.wordpress.org/plugins/all-in-one-wp-migration/
thanks, i think i will give it a try when i’m ready to make the switch as my renewal is not coming yet. thanks for your respond. English: https://wordpress.org/plugins/all-in-one-wp-migration/
Hi outsidetheblog and thank you for confirm (yes I incorrectly sent you the not eng version link).
I don’t seem to find how to edit the basic header. Is it in your support docs?
Hi birkmanit! Let us know if this helps: https://support.undsgn.com/hc/en-us/articles/213457009
I tweaked the code… Thanks!
Hi birkmanit and thank you for confirm, anyway I think you don’t need to tweak code to create all the variations you see in our demos.
I’ve uploaded a video (format: mov) to my site but when I add a “single media” with the page builder and link to this video, the video is not shown in the post.
Steps:
- Add Element -> Single Media - Select the video from the media library and click on “add media” - save the post as draft
Result is only a “white site”. Video is not visible and no play button.
Strange thing is, that I’ve added a video a couple of weeks ago to another post and when I view this post, the video is shown.
The post looks like:
width="1/1"]vc_single_image media="756" media_width_percent="35" media_ratio="nine-sixteen"[/vc_row]I’ve checked some settings but I can’t find a reason why the video is not shown in the post.
Sorry, but I can’t find the reason for this beahaviour. Are there some settings that I can check?
Thank you!
Hi dlutt and sorry for delay during weekend! Without a check to your site it’s now easy tell you what is the problem, since the same steps works with another video the first think I can think of is about some permission issue with this video, anyway take care when using mov the best format for the web is mp4. Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hi, thank you very much for your answer! I’ve converted the .mov video file to MP4 and now, everything works perfectly. Thank you again.
Hi dlutt and thank you for confirm! 
Hi
I have copy same site to another new domain with same theme source and same database for that i have purchased new license but am not getting the license update option please solve my issue.
Hi, unfortunately it’s not possible to understand your issue in words. If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hi,
Ok fine Just tell me the steps for updating new license code.
Please follow this or open a private ticket as suggested (or at least ask questions with an account that bought the the theme): https://support.undsgn.com/hc/articles/360000718649
Hello, can I adjust, that one site should have a navigation color and on another site it should be transparent (in one installation)? Thank you!
Hi! I’m sorry but I really don’t understand your request. So you mean some pages need to have a transparent menu while other pages should be solid color?
Hi, with regard to Video backgrounds on mobiles, Uncode’s official stance is that users don’t like having video on mobiles.
But…is that still true in 2018? Is this really “a best practice in web development.” now? Because some of the biggest websites in the world are now using mobile video in this way and it just seems Uncode is out of date in blocking the ability to show them.
Is it not possible to have it like this by default, but give us, the user, an option to display mobile videos if we choose? The static image option is just not the same…
Hi, this is still our opinion until there is not a global support for this, right now autoplay video mobile are supported only in iOS10, when this feature will be supported by all device we’ll introduce. Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hi, ok fair enough, but that’s super disappointing. Even not to have the option with the user?
And surely you cand see this is not a support request, we’re just feeding back.
The current method of using a poster image is far from user friendly too, I mean it’s this:
To create a Media Poster, simply connect the cover image to the media file as follows:
- Open an image (your poster) in the Media Gallery and copy the ID, screenshot - Open a video/audio in the Media Gallery and paste the image ID (the poster is now connected with the media), screenshot - Select the Poster options as source in the module you are going to use, screenshot
Surely it could be better/smoother/quicker UX than that…?
Many thanks
Hi and sorry for delay! Maybe I’m wrong but it doesn’t seems so critic copying an ID and apply to the video, ex: https://undsgn.d.pr/e3Iorx
No problem! And yeah, that’s not too bad…just thought it could be better.
Hopefully though we can get background videos on mobiles soon!
Thanks
Hi david_h__, we are checking for the next big update but support is limited to some devices and only to self hosted video, actually it doesn’t seem possible for YouTube or Vimeo (so only few setup can benefit of this).
How do I insert a script tag outside of the container of a specific page?
For example, when I go to theme options to add CSS & JS and add JS it shows up on all my pages, but I want to show it on just one page. But when I put raw JS on the one page, it is within the wrapper of the HTML and I want it to be outside of it.
Hi, sincerely it’s not supposed there is an option for this, you can use the Raw HTML module or use Theme Options, in case you don’t need the JS to be executed in all pages you can wrap the function in some statements conditions that is fired only for specific pages. In case let us know you need more precise suggestions.
Hello,
Just a pre-sales question, does this theme support different menu styles per page?
Thanks
Hi cuewebs and thank you for interest! No sorry this is not an option, you can change menu items but not menu styles.
Would you consider adding an option? thanks
Hi cuewebs and sorry for delay! Yes we have this in our suggestion list.
Hello, Is there any way to add underline to navigation?
Hi Maxim1985, do you mean you need an underline on the active link in the main menu? If you can send the link to your installation we can suggest a CSS.
I want an underline to be present on the active link and also one that appears when hovering other links. My installation is not ready yet but i want to use the latest version with the justified navigation.
Not sure to understand but you can start create your customisations with something like this:
@media (min-width: 960px)
.hmenu .menu-primary .menu-smart>li>a:hover {
border-bottom: 1px solid yellow;
}
.hmenu .menu-primary .menu-smart>li.current-menu-item>a {
border-bottom: 1px solid red;
}
That works but it’s under the nav button container and not right under the text.
I don’t think it’s possible unless you apply more customisations. You can try something like this:
@media (min-width: 960px)
.hmenu .menu-primary .menu-smart>li.current-menu-item>a:after {
border-top: 1px solid red;
}
that works for the current page not i have to find the class for hovering over them and alos a:after
Try add this:
.hmenu .menu-primary .menu-smart>li>a:hover:after {
border-top: 1px solid yellow;
}
Yes that works great. Also i left out the color part so it takes the menu color. Thank you.
Hi and thank you for confirm!
Hi, on my home page I use istope module with 12 blocks (each is 1/3 width). I would like to insert one ad (specifically in-feed ad – from google adsense) instead of s third block in module. Is it possible?
I tried to create two rows with two isotope modules, and change on the second one “post offset” setting but when I change page number, only second module is changing and nothing happens with the first one.
But maybe there is smarter solution? I
Hi SmartyMockups! No you cannot insert an ads inside a Post module, in fact we never show this as an option. Anyway I’m not able to visualise your solution, can you please open a private ticket so we can check? If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hi,
I`m using version 1.7.6 of uncode and I want to update it via Envato Toolkit. But after I click it “Update Automatically” it says “Updating this theme will lose any customizations you have made. ” Is this true? Updating theme will delete all my customizations? Or is it just saying this just in case?
Hi egahen! Can you please upload a screenshot of this message? Sorry but I don’t remember this message coming from Uncode. Have you modified the core files of the theme? Anyway if you need more info please follow: https://support.undsgn.com/hc/articles/214001205
Sure, it looks like in this image: https://imgur.com/a/Wa4X0E2
Hi egahen, as told if you have not modified the core files you can update risks free, anyway a good practice is to perform a backup before as suggested in the link above.
Hello, If we are creating a paid membership site do we need to purchase an extended license for $2950?
Hi eLearningSoftware and thank you for interest!
If you are going to create a simple website based on Uncode you don’t need the extended license. The extended license is necessary if you intend to incorporate a theme into a new product that you will sell.
I’m not sure that I’m clear on your answer…So if I sell a membership then do I need a $2950 extended license?
Hi, a membership for what exactly? Do you sell users the possibility to use this product? Or it’s a membership related to something else?
Users would need to pay a monthly membership fee to gain access to restricted parts of the site that have training videos and articles. So basically it’s just locked content on the site until they pay a fee.
Hi, no you don’t need an Extended License, here you can find more info: https://themeforest.net/licenses/terms/extended
Anyway you can also contact Envato support if in doubt: https://help.market.envato.com/hc/en-us/requests/new
Thanks for the info. This is truly a beautiful theme and pixel perfect in every test we’ve run. Thank you for a quality product.
Hi eLearningSoftware and thank you for appreciate Uncode!
Is the new update compatible with woocommerce 3.4.4
Hi serobbins! Yes actually we don’t have reports for possible problems with this version.
Hi, I trying to setup the theme. The system status still shows the following as a requirement not met
PHP Max Input Vars (allowed) 1000 – We recommend setting PHP max_input_vars to at least 3000. More info.
What should be done as I don’t have access to php.ini. I told the hosting guy to change and he changed PHP Max Input Vars to 3000. Could you please help. Thanks
Hi chauhanheena! When this value is updated on your server this is also reflected inside Uncode, if this is something odd for you we need to check your installation since it’s not possible to debug in words. If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately (in case you can also notify the ticket ID here)! Thank you!
https://support.undsgn.com/hc
