6618 comments found.
hi am trying to install but am getting a ” missing style sheet error” assist
Hello,
Please, read these instructions – https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
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“Well, This theme deserve more than 5 star for its such a decent and caring support. I can bet no other theme developers can provide such support. Sometimes i get replied within minutes. Just WOW!
1. Theme functionality and customization is great.
2. I still didn’t find any bugs.
3. Speed is great.
4. Design and code quality is great.
5. Support is the best one (7Star).
If you buy this theme trust me you won’t ever regret. Thank you support team for helping me out with all your heart :)”
5 star rating from Viniewebs for Customer Support.
I can have the files in HTML
Hello,
This is WordPress theme but we include HML files to theme package. Here is the demo of the HML files that come bundled with the WP theme http://8theme.com/demo/html/xstore/
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Hi I updated to xstore core 2.3 with wordpress 5.4 and and woocommerce 4.0.1 and crashed my ecommerce. And it gave a fatal error. Could you help me please?
Hello,
Update theme to version 6.3 and never update XStore Core plugin without theme in future. As you can find in changelog every core plugin update requires appropriate version of the theme https://xstore.8theme.com/update-history/
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Hi everyone! I hope you doing great on this pandemic times. I would like to know if this theme support this two updates: - Wordpress 5.4 - Woocommerce 4.0.1 I was wondering if I could install them.
Thank you in advance! Regards, Tony
Hello,
The latest version of our theme support mentioned versions https://xstore.8theme.com/update-history/
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Hi,
I updated the theme to the latest version and the new option “Sticky add to cart bar” was enabled automatically. Since i have extra product options, it was blocking all my sales because it didn’t work well together with my extra product options plugin. I noticed it by chance and thank god only half a day of sales was lost and not more.
Please on your future updates don’t enable new options automatically. We can see the change log and if we need to use it, we can enable it and test it works well with everything.
Hello,
Take our apologies for this inconvenience. We’ll disable it for future updates. We took into account your suggestion.
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Thank you for the quick reply and understanding.
Hello,
We do our best to make a product that will suit clients’ needs. That’s why we are very sensitive to customers’ comment. Feel free to contact us using author contact form if you have any other suggestion/improvements for our theme.
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Hello,
1 – how to change the size of ADD TO CART button without changing the size of text, in the single product page.
2 – i know there is an option to activate “Sticky Add To Cart Bar” in Add to cart & quantity. but i cannot find the place where i can change the style of this bar and Buy button.
regards
Hello,
There are no special settings to change size for the add to cart button, so it could be done by additional customization of the CSS styles. You can do this by yourself if you have CSS skills, or use Yellow Pencil plugin that come bundled with our theme for these purposes, or submit topic on the support forum and our support team will help you with this.
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Hi, thank you for your answer.
my second question is how to edit the style and colors of “Sticky Add To Cart Bar” ?
regards
Hello,
The same situation: if you have CSS skills you can use child theme style.css to change the styles, or use Yellow Pencil plugin that come bundled with our theme for these purposes, or submit topic on the support forum and our support team will help you with this.
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Is it possible to use my license for local and for production?
Hello,
Yes, if this is the same project.
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then in my local insert the same Item Purchase Coe like in production?
How do you identify that it is the same project?
Hello,
Yes, use the same code for the localhost. Once you move your project to production site you will need to re-activate the license, so system will check if it’s related to any other sites than localhost or not.
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Will the price still be $35 this month?
I’m still closing the deal with a client and I want to use this theme.
Hello,
Offer is time-limited and will be ended soon. So, we would recommend you to buy theme because the regular price will be $59.
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Is this multisite compatible? I am interested in buying another license of this product
Hello,
Thanks for being our customer.
Our theme is multisite friendly, and our demo is made on Multisite 
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Hi I am thinking of buying your theme . Which will be predominately woo commerce catalogue mode only. Just wanted to ask you the following: 1) Can we totally disable price from any part of our website 2) Can we totally disable add to cart & qty from any part of our website 2) Can we add “send product inquiry” whereby customer can directly from that product page email us with that product link as the subject line in the received contact form to us.? 3) Can a share button be added to the product page where customers can send product link via an email from that page to a friend or social media.?
Thank You
Hello,
Thank you for your interest in our theme!
1) Yes, it is possible via Theme Options for Shop page, and by custom CSS code for the Single product page.
2) Yes, our theme has “Just Catalog” (Theme Options > WooCommerce (Shop) > Shop > Catalog mode).
3) You can maybe find a plugin that can provide this functionality, but we don’t give guaranty for full theme compatibility with 3-rd party plugins.
4) Please check this demo – https://xstore.8theme.com/product/singoalla-short-dress/ http://prntscr.com/rqm3i7 http://prntscr.com/rqm49a
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Hello, How can I add a statement like this “free shipping” or a logo for DHL under all the products, in the single page view of the product
Hello,
Use single product builder to create custom layout and use Custom HTML element to add the necessary information below the product http://prntscr.com/rpmd95 If you have any other questions feel free to submit topic on the support forum.
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Its a great theme, thanks for your efforts and fast support
When I use the product builder, it open a blank template and I need to add all the element from the beginning, I have 2 questions: 1- can I choose one of the existing single product views and just modify what I need in that or maybe copy an existing view and make my changes in a new template.
2- I tried to start building a custom view , but the page is not coming on full width even-though I put section 1 width to 100% please check the below screenshot https://snipboard.io/1RyL6l.jpg
Thanks again
Hello,
Unfortunately, at this moment we don’t have ready to use templates for import. But we could create an example for you if you provide us with temporary WP Dashboard access. Please, submit topic on the support forum with all the necessary information.
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font awesome icon not showing on my website https://ibb.co/j8WqxBg I use latest Xstore version 6.2.13
Hello,
These icons are not FontAwesome icons. We use XStore icons font. But it seems that font is blocked. What errors do you have in the Chrome console? If the error is related to cross origin requests then contact your hosting provider to fix the issue, it’s something with the server setting.
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Hello thank you solve it /add text on htaccess
Hello,
Glad to hear that you sorted out.
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Hi. I have just purchased the theme and I have a problem I cannot resolve. I have imported the Glasses theme and in the demo when you add to cart, a beautiful sidebar comes out on the right. I like that. But when I imported the Glasses theme, I got a simple hover drop down menu instead. I tried to play around with the settings in the Header Builder > Cart but nothing makes it work.
I want this: https://i.imgur.com/puIZZY9.png But I get this: https://i.imgur.com/1Dj8YpU.png
Why is this happening? Where can i change this?
Thanks
I have read the support forums on your website and found that someone else had this same question. You have responded that this feature is not implemented yet and you will release it in the next update. How often do you release updates? I mainly bought this theme because I really liked that side panel mini cart affect. Its strange that you would implement it in your demo to attract buyers but not implement it in the actual sold theme. Now I can’t continue my work because I need to wait for the next update.
Hello,
We also like this feature and we do our best to release the update within this week. Sorry for such a delay.
If you have any other questions or need any assistance, feel free to use the support forum.
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hi there, i just purchased a second license for a second website, however when trying to activate the theme i’m getting error message “API request call error. Response code – 500” please help
Hello,
Please submit a topic on our support forum, provide URL, temporary wp-admin access and purchase code. Also, contact your hosting providers and ask to give you a server error log to check what is wrong.
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“Thank you very much.Excellent customer support.my first try and i know very little about this. But. I can do my store”
5 star rating from elbisedelisi for Customer Support.
Hello, I’m trying to use the Swedish lang for the theme, I have download the translation files from gethub but I can’t see any change, can you please advice how can I activate the Swedish lang in the theme
Hello,
Place translation files into the languages /wp-content/languages/themes/ folder. Go to Loco translate > Themes > XStore > synchronize translation https://xstore.helpscoutdocs.com/article/103-translation-files-update , then you will be able to continue translation. Do not forget to clear cache before checking the result. Core plugin should be translated also (Loco Translate > Plugins > XStore > Core).
If you need any further assistance, create a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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Thanks, I will check and get back to you, I have one more question, how can I display tax values in checkout page ? I have already enabled tax in woocom setting
Hello,
Tax settings relate to WooCommerce plugin, our theme doesn’t have specific settings for it.
Please use support forum to post new questions. Thanks in advance.
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Hello, in the demo, when I click on add to cart the cart shows on the right of the screen, but when I installed the theme and I try the add to cart a small box on the right top shows the cart how can I make exactly as the demo,
Hello,
It is our new feature – https://prnt.sc/rnmgdg that will be added in the next theme update soon.
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Hi Guys, i purchase the theme yesterday, and installing the plugin: 8theme Core i get an error: Plugin installation failed. The plugin does not have a valid header. So because of this when i try to import a Demo.. the Demo does not get imported. Any help please??
Hello,
Please try to install the plugin via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder.
You can find the zip files for plugins installation here – https://www.8theme.com/downloads/
If you need our assistance with this, submit a topic on support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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Hi,
Is it possible to cut this blank space below the slider? https://imgur.com/ms2cALb
I am finding the built in slider from wpbakery too confuse. Is there a good tutorial explaining everything regarding the responsive feature in the slider? Please let me know.
Hello,
Check this video tutorial https://youtu.be/_dVwgeruFJk If you need more advanced slider you can use Revolution Slider plugin (Appearance > Install plugin > install Revolution Slider). It has a lot of options for the different type of layouts https://www.themepunch.com/support-center/
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