6617 comments found.
Remember me.. where to translate that.. i cant’ find ;-( https://snipboard.io/m6CB7P.jpg
Hello,
You can translate the shopping cart and subtotal using XStore theme and XStore core plugin translation files. Make sure that files are up to date https://xstore.helpscoutdocs.com/article/103-translation-files-update To translate information below go to Theme Option > Header settings (or header builder depending on what you use) and translate content for the mini-cart.
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Hello Olga! Hope you are well!? .. So, it was a memory problem with firefox. All is ok now. Thanks!!
Glad to hear that!
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Good day. I have added all my products and when i try to view them in the front-end it says NO PRODUCTS WERE FOUND, Check your spelling or search again with less specific terms. but i have added all my products to categories and i have tagged them and they are still not showing up. Please assist asap.
Hello,
Could you, please, submit topic on the support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ , provide link to your site and temporary WP Dashboard access in Private content area? Our support specialists will check and help you.
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child theme is missing in package. Where can i get it?
Hello,
You can download it from the Downloads area here https://www.8theme.com/downloads
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“WARNING!!! This theme is not as the rest. Full of cool functionalities plus the support is more than AWESOME.
@Olga spent 3 days in order to help me to make some customization 
The best WordPress theme in Envato.”
5 star rating from Kasimrixa for Feature Availability.
HOW CAN I CREATE MOBILE MENU?
Hello,
Your topic on our support forum has got a reply. Please check.
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How can I fix this? Er is een fout opgetreden bij het bijwerken van XStore: Het pakket kan niet geïnstalleerd worden. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.
Hello,
This problem could be caused by a few reasons:
1) You are trying to update theme on the different domain that theme was activated (for example you activated the theme on localhost and moved it to live domain). Then you just need to go to Theme Options > deactivate theme and activate it using your purchase code again
2) There is no enough space on your server and archive that was downloaded for the update is broken. Make sure that you have no less than 20MB of the free space on your hosting.
You can also update the theme via FTP instead of auto update – https://xstore.helpscoutdocs.com/article/63-theme-update
Please use our support forum if you have any other questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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I am trying to create a mega menu. I follow the instruvtions found on your support videos. The problem is that I select the megamenu from the “menu options” dropdown but when I hit save it does not save the settings. And the megamenu is not created.
Hello,
Update theme to version 6.3.1 and XStore core plugin to version 2.3.1. This issue was fixed.
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Thank you! That worked!!
Hello,
You’re welcome!
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Hello! I am planning to buy this theme especially for the design of your Organic Cosmetics Store. i saw that there is no category view in the shop section. I just wanted to ask if categories can be added at the shop section of the Organic Cosmetics Store. Thanks!
Hello,
Thank you for your interest in our theme!
Yes, you’ll be able to enable categories at the shop page the same as we have for the default demo for example https://xstore.8theme.com/shop/ It’s easy to enable using WooCommerce plugin settings.
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Hi there – any idea when Niche Market and Furno will be created for Elementor? I have some proejcts I plan to start and want to use Elementor instead of WP Bakery
Hello,
The official release of these versions probably will be after the next 2 weeks. But if you contact us using author contact form we’ll be able to help you with version installation before the official release.
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Awesome – I will so that now
Hello,
Great 
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hello, just updated wordpress, plugins and Xstore on my site. Now the images are gone on all product pages? What happened? How to fix this?
Hello,
Try to clear cache and check one more time. Do you use a child theme? Does the problem persist when the parent theme is activated? Contact us via form on this page – https://themeforest.net/user/8theme , provide URL and temporary wp-admin access, so we can take a closer look.
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Hi got it working but i have a few other problem i need help. Just simple. But will try to fix on my own..
Will contact you if i need help asap
Hello,
Ok but please, use support forum if you have any questions to our support https://www.8theme.com/forums/xstore-wordpress-support-forum/ Don’t use comments area, it’s not suitable place to solve the problems.
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After the update, the logo on every > single product page < disappeared?!? On home page, subpages and categories, however, it is normally visible. Any idea?
Hello,
Do you use the multi-headers for the single products? What theme version did you use before the update? Do you use child theme?
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Thanks for suggesting! I immediately remembered why this could happen. I had a Multiheder set up for certain pages. Now I just set it to the whole site and it works great. Of course I use Child theme.
Hello,
Glad to hear that you sorted out.
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I’m tried to changed my menu style to magamenu after i’m saved it’s jump back to dropdown menu….
Could you please help me?
Hello,
Take our apologies for this inconvenience! It’s a known issue and we have already fixed it. Fix will be included in the next update. Contact us using support forum and our support team will help you ASAP. Or wait for the next theme update.
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Hello Support,
Is this theme compatible with Jetpack?
Thank you
Hello,
Yes, theme is compatible. The only option that may conflict is Images Lazy loading because our theme already includes this option.
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Thank you
You are welcome!
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Hi again Support,
Please check your Google conection to your support. Is not working https://imgur.com/a/X5gDmESThank you
Hello,
Thank you for your report. Use the default login option, please, till we fixing the issue.
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Thank you!
You are welcome.
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Hello the old customers that we use WP Bakery, will we have problems after update? We wish to use the WP Bakery for the current sites. Can we ?
Hello,
Our theme support both WPBakery and Elementor page builder. You can use any of them (just don’t mix!). So, there should not be any problem for your current site where you use WPBakery. Anyway, do the files and DB backup always before any theme or plugin update!
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RTL demo is not working it gives 404 page Does this theme support RTL?
Hello, kolioalo,
Thank you for notice! We will update this version soon. Please follow this link https://xstore.8theme.com/demos/rtl/ar/
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Hello, On mobile when trying out the demo I see that add to cart doesnt work in a single tap. First tap highlights the button, second tap adds to cart. Can this be done in a single tap? I’m using safari on iOS 13. Thank you, AB
Hello,
Thank you for your interest in our theme!
Which demo version have you checked? There are different Product Content Effects and Swatch Styles. Please check this demo – https://xstore.8theme.com/demos/2/organic01/shop/
Is it what you are looking for?
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Yes I was looking at the same demo. Its just the 2 step add to cart that I want to bypass. Meaning, currently in the demo only if the product is selected (wishlist heart icon is visible) the add to cart button works. I want the user to be able to add to cart directly with a single tap. Is it possible to do that?
Thank you, AB
Hello,
Thank you for the notice. It will be possible in the next update of our theme (will be released soon).
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That’s awesome. Could you please share an approximate timeline? I’ll plan to move to xstore accordingly.
Also, is it possible to disable the border around all the product images?
Hello,
We plan update within 2 days. It’s not a problem to remove border around images.
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Hi, how can remove insecure image ‘http://xstore.8theme.com/tea/wp-content/uploads/sites/40/2017/06/bg.png or which files inside this string
Hello,
Go to Edit Home page > check background image of rows/sections – http://prntscr.com/rxvgbc http://prntscr.com/rxvglp
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Hello! I have installed default theme with elementor. There is a bug in slider product widget. The products display is not updated in mobile view.
The problem is on both tablet and smartphone. Please, take a look at this screenshot: https://jumptooffers.com/screen-error.jpg
Hello,
Thank you, we know about this issue and we are working on it at this moment. Please wait for the next theme update. We hope it will be soon.
If you have any other questions, contact us via form on this page – https://themeforest.net/user/8theme
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I want to use 3 languages for the website how do I do it?
Hello,
To make site multilanguage, you need to use one of the additional plugins:
1) WPML (paid) https://xstore.helpscoutdocs.com/article/31-translation-with-wpml
2) qTranslate (free)
3) Polylang (free with paid extra options)
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