6625 comments found.
hi,
i want to make my homepage like this site.
https://www.idus.com/w/main/category/4a8cbc36-3af8-4b75-af01-8795782df80d1. that is, as i scroll down, additional products continue to be created. 2. and when i add new products, this new products are automatically updated to the top just like the site I put a link above. that is, i want old dated products to be pushed back automatically.
do you have these functions?
Hello,
Thank you for your interest in our theme!
1) Yes, there is option of lazy loading of the products for both shop page and also if you want to use it for the products element on the home page.
2) Yes, you’ll be able to choose order type and order way http://prntscr.com/ra96m1
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Hello, on woocommerce categories the categories shows how many products there are per category. Is it possible to turn this off? So for example; i have a category USB and under the picture of USB it shows it has 3 products, can i turn this off/disable this?
Hello,
There is no special option to disable it but you can hide it using CSS below (Theme Options > Custom CSS)
.category-grid .count {
display: none;
}
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Hello Olga,
I was wondering if there was a special option in xstore, but css wil do the trick. I must say xstore is one of the best theme i ever purchased and the support is great. So thanks for your fast support.
You are welcome! Always glad to help you.
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i updated xstore to last version and plugins then i got this error (Fatal error: Uncaught Error: Call to a member function get_meta() on boolean in…subscriptio/includes/classes/libraries/rightpress-wc-legacy.class.php on line 1066) i checked subscriptio last version it 3.0.4 but we have only 2.3.8 can you please update plugins???
Hello,
The new version of plugin is available in the Downloads area of your 8theme account https://www.8theme.com/downloads Use it to update plugin on your site.
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“Great theme!! and most important great support”
5 star rating from Conteelegant for Customer Support.
Hello, I have tried to switch to Product Builder today and everything looked great on Desktop. But my gallery section and meta sections are not responsive on mobile – https://imgur.com/lXILNEy
There is also another strange bug that I found. I started using the header builder aswell and if I get to our website via private browsing it still shows the old header. This happens only on Chrome browser, Mozilla browser and Edge.
On MS Edge the icons for cart, search, wishlist and account are not visible with the new header builder.
Also if I test mobile friendliness via Google Mobile Friendly tool it displays old header, this is with Google PageSpeed Insights too.
Hello,
Thanks for using our theme.
1) Have you checked the page on a real device? This demo version uses the Single product page builder – https://xstore.8theme.com/demos/2/niche-market/product/wooden-chair/ without any problem.
2,3) Do you use a cache plugin, CDN or server cache?
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Contact us via form on this page – https://themeforest.net/user/8theme , provide URL of your site, and temporary wp-admin access.
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Hello! We are interested in buying. Question. We already have an existing store, so we plan to migrate to the new template. To do this, we would like to first install it in the sandbox, place all the goods, confirm with the store owner and return to the old domain. What about license activation in this case? Thanks.
Hello,
Thank you for your interest in our theme!
There is no problem with license in this case because 1 license could be used for different copies of the same project.
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Thanks a lot!
Hello,
You’re welcome!
Regards
I wanted to ask you how I can translate a “BUY NOW” button that appears in the lower area when scolling down when I look at a product. If the product is simple it appears translated ok to Spanish, but if it is a variable product it appears in English. I seach the word “BUY NOW” with LOCO translate in de Plugin Xstore Core and the theme and i could not find it… Thank you
Hello,
Synchronize translation files of XStore Core plugin – https://xstore.helpscoutdocs.com/article/103-translation-files-update , then find and translate this text.
Please use our contact form to ask such questions next time, because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here.
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It´s Solved many thanks . Ok ,I will Write in your contact form next time. Regards!
Hello,
You’re welcome!
Regards
Hello, I ask you if it is possible to put in the header builder “all departments” in horizontal position only for desktop (not vertical) Thank you
I will write another messege below with another question
Hello,
There is no such possibility. Contact us via form on this page – https://themeforest.net/user/8theme , describe the desired result in more detail + provide URL of your site, maybe we will be able to find a workaround.
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hello, I want to use plugins “Different menus on different pages”, in the admin page, menu, I can’t find menu positions, can I activate it? I would like different menus on the header secondary menu position
Hello,
Thanks for using our theme.
Our theme does not use Display location because it has a header builder that this option is unnecessary. You can use our Multiple headers feature to set different menus for different pages https://youtu.be/BpeXfzNwkOc If you need any further assistance, submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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Hello,
Looking into purchasing your WP theme, but wanting to ask more about API integration and how that’s handled. We need to build a plugin to connect data between our system and the WordPress site – so would you use the standard WordPress APIs for that or is there a custom way? If you have documentation for this so we could see if your theme is a good fit for our website, we’d love to review it.
Thank you.
Hello,
Thank you for your interest in our theme! 
If you plan to build custom plugin based on WordPress API we would recommend you to check the WordPress documentation https://codex.wordpress.org/WordPress_APIs
I think you need to describe options that you plan to implement in more detail to find out if any theme options may conflict with this.
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Hello, do we still need the CMB2 plugin with the latest Xstore version or it is safe to remove it?
Thanks, Best Regards
Hello,
Thanks for using our theme.
CMB2 is not required from 6.2.5 theme version and can be disabled.
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Thank you for the fast response! Best Regards,
You’re welcome!
Best Regards
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Hello
i want to buy your theme and use this demo: https://xstore.8theme.com/demos/drinks/
before i buy i want to ask you if:
1. Is it easy possible to activate sticky menu for this demo? 2. Can i edit (add more rows and colums to the footer?
Thank you
Hello,
Thanks for your interest in our theme!
1. Yes, it is possible, just go to Theme Options > Header builder > Header sticky.
2. Yes, the footer can be edited according to your needs. The mentioned demo uses static block for the footer, so it can be simply edited using WPBakery Page Builder.
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How can I change the location of the product on the website?
Hello,
Thanks for using our theme.
Please describe the question in more detail.
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Hi, is possible shortcode for popup image? Becouse in single product page not work popup open imege from standard WP gallery…
Hello,
Please contact us via form on this page – https://themeforest.net/user/8theme , describe the problem in more detail and provide URL of your site.
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Hi, my site is only local. I bought a theme a long time ago, but I didn’t use it. Only now used, but I no longer have support (probably my problem? .
I need only simple shotcode to Clasic text editor for lightbox image (or enable this feature for your theme). I know, is possible use any plugin, but everyone slows the page down a bit…
Hello,
Sorry, but there is no such shortcode.
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“una plantilla fácil de modificar y fácil de trabajar !”
5 star rating from luivenmo for Design Quality.
We are using the interface for https://denlednhat.com
If we use this interface for your subdomain, is it ok?
Hello,
You can use 1 license of our theme on 1 dev/test site + 1 live site. But keep in mind that 1 license can be used for 1 end product only – https://themeforest.net/licenses/standard
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Hello, my client asked me the ideal size of product image, so that she sends me the photos in the correct size, what should I tell her? I’m using the layout for product page with the image at the center, as you can see here:
http://www.ambientetest.net/mava/shop/borsa-xxlThanks for your information! Francesco
Hello,
Thanks for using our theme.
Width of the block with the image you can see here – https://prnt.sc/r50co1 , so in Appearance > Customize > WooCommerce (Shop) > Product Images you need to set settings like this – http://prntscr.com/r50g55 https://xstore.helpscoutdocs.com/article/89-product-images
Zoom effect shows the real size of images, so upload images with the bigger dimensions. You can check how the image looks in the lightbox to find out the best size, for example, http://prntscr.com/r50k9s
Don’t forget to optimize images before uploading them to your media library – https://tinypng.com/
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Hello,
I have a quick question(i think). After importing the demo, i get a pop up wih a special offer or coupon code on the pagee. How do i turned this off?? I search for a plugin, but can’t find it. Can you help??
Hello,
Go to Theme Options > Header builder > find and delete Newsletter element from the header content, for example – https://prnt.sc/r4jcym
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Thanks for pointing out and screenshot. I’ve succesfully removed the pop up.
You’re welcome!
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